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stuck in Win10 repair loop

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#16
FreeBooter

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I have run the risk commands both with and without spaces. I get the same errors. (By the way, the example at the site you linked me to show no spaces). I've included another screenshot (taken with my phone).

You wrote: "Run the Automatic Repair tool"
- I'm uncertain what this refers to. Is this one of the tools mentioned earlier? Or do you mean Startup Repair on the Advanced Options (blue screen) page? Or something else?

You wrote:
Please post the content of the SrtTrail.txt file in your next post for us to view.
- I'm uncertain how I would post ANY file. I do not have a flash or other driver which connects to my phone. As mentioned, I'm using my phone to reply here. If I can view it via the Windows prompt, I could take photos of it.


Please advise on the above so I can continue with your steps.

Which link i give you wont show space between /image:C:\ and /Get-Drivers parameters the screenshots i have included at my tutorial shows how Dism is executed and its output if there were no space below error message will be displayed. 

 

 

C:\WINDOWS\system32>Dism /image:D:\/Get-Drivers

Deployment Image Servicing and Management tool
Version: 10.0.10586.0


Error: 1639

The command-line is missing a required servicing command.
For more information, refer to the help by running DISM.exe /Image=<path_to_offline_image> /? where <path_to_the_offline_image> is the full path to an offline Windows image.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

 

I was referring to Startup Repair which is also known as Automatic Repair with Windows 8 and Windows 8.1 WinRe.

 

Have you created the PendingDeletes and PendingRenames folders before executing the Sfc command.

 

You can open the SrtTrail.txt file with notepad execute Notepad D:\Windows\System32\Logfiles\Srt\SrtTrail.txt command.

 

The HDD could be failing or the Windows 10 Winre image is bad because all the command i ask you to execute cannot access the Windows installed partition which is D: partition looking at screenshot you took. You can check the and repair surface errors of the HDD drive view the SMART report about health of the drive and run the extended test to repair surface errors visit below link to find correct HDD Diagnostic Tool for your computer connected brand of HDD.

 

"Hard Drive Installation and Diagnostic Tools"

http://www.bleepingc...agnostic-tools/

 

If you like you can reset Windows 10 without deleting your personal files follow the instructions at Microsoft website url link is below.

 

"RESET YOUR PC"

http://windows.micro...ecovery-options


Edited by FreeBooter, 23 April 2016 - 06:29 PM.

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#17
Phlegmbot

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Hi, Freebooter!

Ok, I'm very confused about the Dism thing. I think we're facing a language barrier here. Perhaps you could ask another tech to help us communicate on this issue. I suggest this because, as I understand what your wrote, two posts ago you said add a space and the most recent post seems to say NO spaces. I simply do not understand which you mean ri say.

Alright, onto your next suggestion: I created those folders (see photos) and again ran Sfc -- it still did not work.

I then opened the srttrail.txt file -- see photos.

In terms of the HD diagnostic tool, I thought my brand of HD was Seagate, but I do not see that brand on the list. I guess I could open the back of the computer and take a look at it, but it'll have to wait till tomorrow (I'm awfully tired tonight).

I couldn't open the Microsoft link on my phone. The page just would not load. However, the Windows 10 Automatic Repair screen (which you showed an image of in an earlier post), under Troubleshoot> Reset this PC, there IS the Reset But Keep My Files option. However, I was warned NOT to try this (by Microsoft) without first backing up my files. (I have a spare HD enclosure and will be able to use someone else's PC in a couple of days for this.) Apparently the process does not always keep one's files even tho' it's supposed to.

However, if you can show me how to backup my files to a 2nd HD via the command prompt, I can begin that immediately and THEN try the Reset My PC>Keep My Files option.

With that in mind, MS also said that the likely cause of my problems is Avast. As stated in one of my earlier posts, when attempting to use System Restore, I received an error which read "unable to extract Avast [something, something] .dll" I am wondering TWO things: Would deleting Avast from the command prompt be a helpful idea and, second, I'd so, how would I do that?

If you like I can again try System Restore and take a picture of the error message.

OK, that's all for now, Freebooter. And once more, thank you!

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#18
Phlegmbot

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* mean ri say = mean to say

*and, second, I'd so = and, second, if so

The above are error corrections of my most recent post (I cannot correct typos via my phone after I've posted).
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#19
FreeBooter

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I have run the risk commands both with and without spaces. I get the same errors. (By the way, the example at the site you linked me to show no spaces). I've included another screenshot (taken with my phone).

 

 

I never said no spaces it was you who said the link i provided you with there was no spaces which i have ask you which link you are referring to and what space you are referring to as you can see above i quote your saying there is no spaces. Now let turn to troubleshooting the boot issue from Command Prompt execute below commands one at time and restart your computer to found out issue is resolved.

 

 

Bootrec /FixMbr

 

Bootrec /FixBoot

 

Bootrec /RebuildBcd


Edited by FreeBooter, 24 April 2016 - 02:07 AM.

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#20
Phlegmbot

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which i have ask you which link you are referring to and what space you are referring to as you can see above i quote your saying there is no spaces
- this is why I suggested we involve another tech to help us. We are definitely having a language barrier issue. ;)



the boot issue from Command Prompt execute below commands one at time and restart your computer to found out issue is resolved.
- when you say "one at a time", do you mean restart after EACH line command. OR... Do you mean run each command and restart after I have run ALL three?
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#21
FreeBooter

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I don't see any language barrier issue cause by me because as you don't answer my question on which link you were referring to that i link you too i have no idea what you are talking about as you have also have not clearly explain to me the issue about spaces you thing i have not used but you don't explain to me where i have not use the spaces.

 

Execute those three command and for each one of the command you type press Enter key and execute next command restart you computer after you have executed all of the three commands.


Edited by FreeBooter, 24 April 2016 - 02:22 PM.

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#22
Phlegmbot

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Hi, Freebooter!

I of course meant no offense with the language comment, but we're clearly having some trouble understanding each other.

I have attached a photo showing the results of the 3 commands. Please let me know if I should try again at a D: Or C: Prompt. (I did restart and I was brought back into the Automatic Repair screen.)

Thank you once more.

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#23
FreeBooter

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Please follow my guide and suggestions then we will have no issue understanding each other so far you are doing good.

The output of the Startup Repair tool log shows partition table repair error i need you to again start the Startup Repair tool and after the tool finnish open the SrtTrail.txt file with notepad execute Notepad D:\Windows\System32\Logfiles\Srt\SrtTrail.txt command and post here the screenshot of the SrtTrail.txt file. If the Startup Repair tool log again shows partition table repair error then we have to try other means to repair the partition table as Bootrec command clearly have not help to resolve this issue.


Edited by FreeBooter, 24 April 2016 - 05:34 PM.

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#24
Phlegmbot

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Ok, Freebooter,

First: I DO have a Seagate HD, so I went to the BleepingComputer.com link you provided last night. From there, I clicked SeaTools. I downloaded the diagnostic tool to my phone but have no clue how to run it from there.

I then turned on the PC and in automatic repair ran Startup Repair again. Attached are the photos.

Thank you!

P.S. I can att attach my phone via USB if you can tell me how to run the Seagate diagnostic tool.
P.P.S. Tomorrow I will be able to use an HD enclosure, another HD, and another PC to backup my files. At that point I will be able to try the Reset This PC options and, if necessary, the Go Back to Previous Build option if the Reset doesn't work.

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Edited by Phlegmbot, 24 April 2016 - 08:10 PM.

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#25
FreeBooter

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The output of the Startup Repair tool log still displays the partition table repair error visit the website url link to repair partition table. Because you cannot connect the HDD to working Windows computer you need download and extract  Windows 64-bit version of the TestDisk archive to a external HDD and from Command Prompt change the directory path of the Command Prompt to testdisk_win.exe stored directory path at the externally connected HDD you can use the Cd  /d  X:\testdisk-7.0.win\testdisk-7.0 command to change the Command Prompt directory path.  Type testdisk_win.exe command press Enter key to execute TestDisk tool from within WinRE. You should download the Windows version of the archive for the TestDisk tool if you will run the TestDisk tool from working Windows  computer. I advice you to first backup your personal files before using the TestDisk tool to repair master boot record partition table.

 

 

 

 

"Download TestDisk & PhotoRec 7.0"

http://www.cgsecurit...stDisk_Download

 

 

"How to Repair a Damaged Partition Table or MBR"

http://www.geekyproj...n-table-or-mbr/


Edited by FreeBooter, 24 April 2016 - 10:07 PM.

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#26
Phlegmbot

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Hey, FB!

As I mentioned, tomorrow I will have access to a computer and will back up my files.

I'm going to first try the two options I mentioned in the last post (which you recommended earlier as well), but I will perform this task if those do not work.

I probably won't be able to update you until tomorrow evening (EST).

Will be in touch then! THX!
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#27
FreeBooter

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Good luck Phlegmbot hope your next post will be good news!


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#28
Phlegmbot

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Hi, Freebooter!

OK, no good news...

I tried Resetting & Keep Files. It went up to 19% but wouldn't go past that. It then said something like "cannot complete...no changes made."

So i now have a boot USB. I tried using it to "Upgrade," but the upgrade did not work.

When i last restarted the computer (as I type this), I got a NEW message: "Repairing disk errors. This might take over an hour." That's promising, Bud I do not have much hope this new repair message will ultimately fix anything.

I would like to try your above solution, but I only had a short time with the borrowed computer today. I just had time to back up my most important files, but that's it.

Since downloading the windows64/test files from your last post will only take a few minutes, I can see if someone I know will let me use their PC to do it (hopefully) in a day or so.

However, there may be some good news: The Windows Repair prompt now looks different, and I'm wondering if, with this change, and the boot USB, do you have a NEW approach to suggest to try and save my settings and remaining files?

Attached is an image showing what opening the prompt in Windows Repair now shows.

Thank you again for any further ideas or suggestions.

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#29
Phlegmbot

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A new Repair error resulting from the "Repairing disk errors. This might take over an hour" thing I mentioned above.

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#30
Phlegmbot

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Hi, Freebooter,

I posted the Srttrail.txt file from above. But the post, and the images of the txt file, is gone. Did you delete the post? Our is it some kind of glitch and I should re-upload the txt file?

Also, please let me know if the "testdisk_win.exe" idea is still the appropriate next step.

Thank you!
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