Not heard back from you darkkuja2 , do you still require assistance or is the issue now resolved, an update would be appreciated.
DRIVER IRQL NOT LESS OR EQUAL tcpip.sys Blue screen
Posted 05 May 2016 - 02:36 PM
I was monitoring the system and it was ok until yesterday that it crashed and it just crashed right now. Should I then proceed to disable hibernation ?
Posted 06 May 2016 - 02:47 AM
Please upload the two latest crash dmps for us and then try disabling hibernation.
Posted 06 May 2016 - 11:18 AM
Attached are the last dumps. I was happy because I though you solved the problem since it stopped crashing, but suddenly it started crashing again it's kinda weird. I think I always have a couple of chrome tabs open including streaming songs from pandora. But sometimes I just booted the pc up I open my previous chrome session I go to file explorer and then it crashes.
Posted 08 May 2016 - 03:54 AM
Apologies for the delay getting back to you
Same two culprits named in your crash dmps which point towards your AV and network drivers, we may need to run Driver Verifier which can take up to 72hrs of testing so do the following first please as it may flag something up much quicker;
Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
- List last 10 Event Viewer log
- List Installed Programs
Click on Go.
Post the resulting log in your next reply.
Posted 08 May 2016 - 01:06 PM
and don't worry is all good I can't complain with all the help you have provided me so far.
Edited by darkkuja2, 08 May 2016 - 01:08 PM.
Posted 08 May 2016 - 02:40 PM
A few issues going on but will stick to trying to resolve the crashes for now;
Intel® Dynamic Platform and Thermal Framework, please uninstall one or both of the following two programs (you may not have both) Dell Support Assist and Dell Support Assist Agent:
Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) download Avast (free) from here and use that instead of Defender, it is important that you allow Avast to update and run a scan and please check to see that Defender is shown to be disabled once Avast is running.
Posted 08 May 2016 - 02:46 PM
Posted 08 May 2016 - 02:59 PM
What kind of issues?
Posted 11 May 2016 - 10:16 AM
Not heard back from you darkkuja2, do you still require assistance or is the issue now resolved, an update would be appreciated.
Posted 11 May 2016 - 01:34 PM
Posted 11 May 2016 - 04:11 PM
Still the same cause of the crashes;
Posted 12 May 2016 - 04:49 PM
I will try this during the weekend since I am currently doing an aircraft design, so I can let it sit without any interruption. While the check is running can I turn off the computer and then it will resume or it need to be on for 72 hours?
Posted 13 May 2016 - 01:24 AM
Use the computer as you normally would, DV will only stop running when you instruct it to, it will not affect performance in any way and is only looking out for rogue drivers.
Posted 14 May 2016 - 02:24 AM
Hello Phillpower sorry for butting in, but ntoskrnl means that something is wrong with the Windows Kernel, normally this is related with RAM issues, but it could be something else?
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