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Hello Phill,
Phew! I am exhausted!!!!
Some good news, some bad........
Dban completed okay. I eventually managed to sort out my ISO-to-flashdrive problems and got the Windows 10 download working okay. Had a few issues with what to do about the partitions which were showing up (after getting thrown back to the start once), but eventually managed to sort this out with the help of Mr. Google. All then went smoothly and I now have Windows 10 on the laptop. So, all seemed well and I was an extremely happy girl at that point.
Unfortunately, I then had an issue with being told that the activation key had already been used! I contacted Microsoft chat and was told by the guy there that it was used on the 1st September - and of course, I told him that I was in Greece then! I let him connect to my computer remotely though and he then activated Windows. It was all a bit stressful, especially as once he connected remotely I was having great difficulty typing: it kept typing numbers instead of letters! Anyway, hopefully it is all sorted now and I won't have any further problems.
How could somebody have used the same key though? Do you think Rad-IT sold the key twice? And in such a case, how can Microsoft know which user bought the key? I obviously know that I purchased it legitimately - but how can they know that?
Anyway, after overcoming all those problems, I should be happy - except for the fact that I just ran Crystaldiskinfo and the first of the problems it came up with before (see message #127) is still showing. The second problem is no longer showing up.
What are the implications for the Reallocated Sections Count error? Does it mean the hard drive is unlikely to last very long?
I did tell you I would be back with my latest tale of woes very soon, did I not?
Chris.
EDIT It's a new day - and I have recovered from all the problems of yesterday! Apart from my concerns about the CrystalDiskInfo results and the implications for the hard drive, I am incredibly happy with how the notebook is running - I am really loving it!!!! I am particularly pleased because I just ran Speedfan and the readings are so much better. Everything is so much faster than it was before too!
I can't believe I actually did it (with your help of course, for which I am as always extremely grateful). And I have learned so much along the way......
Big smiles,
Chris.
Edited by Channeal, 29 September 2016 - 05:10 AM.