Sorry Chris, it was not my intention to put you off only make you aware of the possible pitfalls of dismantling notebook type computers + offer an explanation as to why I would suggest not initially dismantling the notebook to clean it out, the cleaning method that I suggested may suffice and thus remove the need to partially dismantle the chassis and avoid possible mishaps.
No Problem. I am always way too sensitive and also lose confidence far too easily.
I feel frustrated too, because it is something I would love to learn to do. If I replace the OS myself, then I will have to open the laptop anyway - and I will never learn unless I try new things.
Although, I do have a possible option of help which has come up unexpectedly. I have been talking elsewhere on GTG about how I have tried to find local computer clubs to help me learn more. The only one I found is in another little town only about 15 mins drive away from me. However, I cannot drive and the club takes place on a Wednesday morning when my husband usually plays golf, so would not be available to drive me even if I managed to persuade him to go with me (he does not really have any interest in technical stuff, so am not sure it would really be his scene! ). I could get there by catching two buses, but that would take me a ridiculous amount of time as the connections do not work out very well!
I had almost discounted the idea, but decided anyway to email the club and find out more. The guy who answered (very promptly) told me: "we are possibly unique in that due to our volunteer mentors offering one to one sessions we can help people of most abilities". After reading that, I am seriously considering undertaking the somewhat roundabout bus route option after we come back from our long vacation at the end of September.
Could be an excellent way for me to learn more - and possibly get guidance as far as the laptop is concerned.
I did see your edit and the Safe Mode suggestion was to see if you could get into Safe Mode before chkdsk began to run, I see that RKinner is already helping you with this at your other thread.
Apologies for thinking that you didn't see my edit! I got confused by the fact that you posted the pics of the USB ports re the keyboard. I assumed that my edit rendered that unnecessary because it was now attempting to get into Safe Mode, only sticking at loading the drivers..... and as you never even mentioned the drivers, I thought you must have missed my edit.
Am still a tad confused (though that is pretty normal for me! )
Valid point made by terry regarding the end of the free upgrade to 10 from 7 and 8.1, the notebook passed the Windows 7 upgrade test and so should do the same with the 8.1 upgrade advisor, the Windows 10 upgrade app is not compatible with Vista I`m afraid.
Still carrying on in my confused state here..... and I have made no progress as far as upgrade assistants etc are concerned! I could not seem to get into the Windows 8 one via the link you gave, so I found another link elsewhere - but that told me that the upgrade assistant could only be run from a computer with Windows 7 on. So, I was thinking that perhaps this means that I would not be able to upgrade to Windows 8 at all. But you seem to be implying that this is not the case.
My head is spinning a bit at the moment, having spent too much time thinking about what my options are. Before I think about it any more though, please could yopu have a look at the Windows 7 Upgrade findings for me. Looking at it again, I am not quite sure about a couple of points, e.g. the Ethernet Controller.
Windows 7 Upgrade Advisor.txt 30.12KB 12 downloads
Many thanks and have a great week.
Thanks very much for your input.
I did undo most of the screws on a previous occasion - and there are certainly a lot of them!
Will think about all this more tomorrow.
Edited by Channeal, 31 July 2016 - 01:25 PM.