Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

IE11 hijack [Closed]


  • This topic is locked This topic is locked

#31
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Weird as that is the MS uninstall direct from their site
 
Could you follow the steps here and let me know the result http://www.sevenforu...indows-7-a.html
  • 0

Advertisements


#32
JayPlayer

JayPlayer

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Wow, this is the most problematic malware ever! Finally found IE11, uninstalled it had already downloaded the new one, rebooted started new install. Window pops up says: Internet Explorer did not finish installing...what next?
  • 0

#33
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
As I say I do not think this is malware as additional tabs opening would go to ads and not your home page

Could you run windows updates please, reboot the computer first
  • 0

#34
JayPlayer

JayPlayer

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
I just received your reply, clicked on it and noticed it opened in IE10. I don't know if it's stable yet as the pop-ups sometimes go away for awhile only to come back. So...should I keep it, hold off on the updates or do updates back to IE11...Jay
  • 0

#35
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

No, run updates to re-install IE11


  • 0

#36
JayPlayer

JayPlayer

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
The nightmare continues! I removed IE11, downloaded WIN7/64bit upgrades, it won't install IE11, stays with IE10 and now opens several IE10 with 7 tabs each (the 7 sites I monitor)? If not malware what is it?
  • 0

#37
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Your home page is only set to one site is that correct ?

At the moment I have no idea as this is something very unusual


Download AVP tool from Here

1.Run the program.
2.Click change parameters and ensure system drive is selected , OK out and then press scan
kasfront.png
3.Wait until the scan is complete.
4.If any threats are detected during the scan, a notification with a request for action will be displayed.
deletekas.png

5.If the infection is active then you will be offered a delete on reboot
disinfect.png

6.To view the scan details, click the details link.
avpdetails.png
7.To exit Kaspersky Virus Removal Tool 2015, click the Close button or the cross button in the upper-right corner of the utility window.
  • 0

#38
JayPlayer

JayPlayer

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Yes, only (1) homepage. However I do have IE11, Chrome and Mozilla. I'll try the latest scan bit If this doesn't change anything can I reload Windows without losing all my files or will it want to format the entire drive?
  • 0

#39
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

You can run a repair install which just updates all windows files..  Or you could upgrade to windows 10, again this will retain your files


  • 0

#40
JayPlayer

JayPlayer

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Well, I appreciate all the help and will be donating to the cause but not much has changed. It won't let me load IE11 but I do have IE10 opening randomly still. I don't know if you've exhausted the fix attempts but if you have I guess I'll try reloading/repairing Win7 this weekend...Jay
  • 0

Advertisements


#41
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
This is something that I have never come across before as there are no unusual destinations for the extra tabs, just duplicates of those already open.

Definitely not the behaviour of malware


To do a refresh install see this page http://www.sevenforu...ir-install.htmlthis will retain your files
If you need a windows 7 disc 'cos you do not have one then go here https://www.microsof...wnload/windows7
  • 0

#42
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP