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Can't run any internet security program [Closed]


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#1
vivek95

vivek95

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Hi, I am unable to run any internet security program in my laptop.

I had Kaspersky Internet Security 2014 for one year then it expired on December 2015.

Then i had to install Kaspersky Internet Security 2010 Trial Version for 90days.

After the 3 months it expired and i installed Kaspersky Internet Security 2015 but it was unable to run at all, I uninstalled it and intalled it again like 2 times but in vain it was not able to run. It loads but then goes away and nothing happens.

Then yesterday i downloaded bitdefender and installed it after uninstalling kaspersky and that also was not able to run.

Then i googles some solutions.Used rdkill then tdds killer kaspersky and also malwarebytes which removed 240 malware but its still the same.

The bitdefender is unable to run. Kindly help.


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#2
Essexboy

Essexboy

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Could you post the tdsskiller and malwarebytes logs please.  Then

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

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#3
Essexboy

Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


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