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Need to Contact a Staff Member RE: Closed Topic

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Hi All,


So sorry - but didn't know exactly where to contact a staff member per the instructions that were left in the now closed topic. 


I opened a case on April 14. Due to a deadline and my fear of possibly losing my computer for use over that week due to a 6-week assignment I am presenting/preparing - i froze and put off taking care of my computer issue and of course, the topic is closed. 

My question is: the original reason for the request (getting redirect messages opening my email in gmail) has stopped happening, however, there is a lot of "issues" with my computer, i.e., super slow, unresponsive at times, goes into hibernation and it fails - weird little things.

I have worked with someone here last year, and within a week - with awesome instructions and detail -- we successfully fixed my computer.  I apologize for asking for assistance, only to drag my feet.  Is there a way to reopen my original post? And/or since that particular issue seems to have stopped -- should I just open another one?? Something is definitely happening that sends up a red flag.  

Thanks so much for all of your help. 



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    GeekU Admin

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  • 24,915 posts

I've unlocked it for you. I would suggest you make a post in the topic and then PM jr0x to inform him you are back

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    GeekU Moderator

  • GeekU Moderator
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jr0x informed

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