Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Laptop runs slow


  • This topic is locked This topic is locked

#46
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,810 posts
Next time it goes up,

Get Process Explorer

http://technet.micro...s/bb896653.aspx
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header to sort things by CPU usage with the big hitters at the top.

Wait a minute then:

File, Save As, Save. Open the file Procexp.txt on your desktop and copy and paste the text to a reply.
  • 0

Advertisements


#47
John Aukerman

John Aukerman

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 204 posts

It goes up to 100% when I open any program. I have tried 4 times to download Process Explorer. What comes is a funny looking zip file that I can't unzip. See attached screenshot.

Attached Thumbnails

  • Untitled.jpg

  • 0

#48
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,810 posts
Process PID CPU Private Bytes Working Set Description Company Name Verified Signer
System Idle Process 0 86.50 0 K 24 K
procexp.exe 10576 7.75 21,264 K 38,332 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
palemoon.exe 9748 1.86 579,556 K 620,052 K Pale Moon web browser Moonchild Productions (Verified) Markus Straver
dwm.exe 2360 1.14 28,548 K 60,760 K Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts n/a 1.04 0 K 0 K Hardware Interrupts and DPCs
csrss.exe 440 0.67 1,656 K 5,416 K Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
System 4 0.54 52 K 2,428 K
MsMpEng.exe 800 0.21 109,844 K 100,492 K Antimalware Service Executable Microsoft Corporation (Verified) Microsoft Corporation
SearchIndexer.exe 312 0.16 31,252 K 21,092 K Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
explorer.exe 2928 0.08 52,248 K 65,428 K Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
iPodService.exe 3264 0.01 1,948 K 5,436 K iPodService Module (32-bit) Apple Inc. (Verified) Apple Inc.
AppleMobileDeviceService.exe 1584 0.01 2,520 K 8,492 K MobileDeviceService Apple Inc. (Verified) Apple Inc.
svchost.exe 956 0.01 13,056 K 14,140 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
taskhost.exe 2196 < 0.01 11,168 K 11,804 K Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1040 < 0.01 25,832 K 39,096 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1292 < 0.01 12,532 K 12,788 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 352 < 0.01 1,352 K 3,608 K Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
SearchProtocolHost.exe 13344 < 0.01 1,812 K 6,372 K Microsoft Windows Search Protocol Host Microsoft Corporation (Verified) Microsoft Windows
iTunesHelper.exe 3084 < 0.01 3,308 K 10,776 K iTunesHelper Apple Inc. (Verified) Apple Inc.
svchost.exe 988 < 0.01 57,132 K 62,800 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 11016 1,952 K 4,828 K WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 536 1,760 K 5,604 K Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 428 888 K 3,368 K Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows
USBVaccine.exe 3016 4,060 K 532 K USB Vaccine Panda Security (Verified) Panda Security S.L
TrustedInstaller.exe 1332 4,460 K 8,320 K Windows Modules Installer Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 3744 1,044 K 3,748 K Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 664 3,000 K 7,496 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 740 3,348 K 6,504 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1164 1,420 K 4,148 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1016 6,504 K 18,688 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1492 7,308 K 10,264 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 8064 896 K 3,372 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1616 3,116 K 6,268 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1908 1,084 K 4,204 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1724 3,952 K 7,728 K Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 1464 5,900 K 11,560 K Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 272 260 K 832 K Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows
services.exe 480 4,776 K 7,808 K Services and Controller app Microsoft Corporation (Verified) Microsoft Windows
SearchFilterHost.exe 12604 1,612 K 4,520 K Microsoft Windows Search Filter Host Microsoft Corporation (Verified) Microsoft Windows
notepad.exe 10084 1,128 K 4,988 K Notepad Microsoft Corporation (Verified) Microsoft Windows
NisSrv.exe 2652 8,008 K 280 K Microsoft Network Realtime Inspection Service Microsoft Corporation (Verified) Microsoft Corporation
msseces.exe 3092 4,568 K 11,456 K Microsoft Security Client User Interface Microsoft Corporation (Verified) Microsoft Corporation
lsm.exe 528 1,288 K 3,224 K Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows
lsass.exe 520 3,084 K 8,844 K Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
FCUpdateService.exe 1792 748 K 4,016 K Foxit Cloud Safe Update Service Foxit Software Inc. (Verified) Foxit Software Incorporated
audiodg.exe 5424 13,716 K 13,472 K Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
atiesrxx.exe 916 916 K 3,632 K AMD External Events Service Module AMD (Verified) Advanced Micro Devices
atieclxx.exe 1208 1,740 K 5,952 K AMD External Events Client Module AMD (Verified) Advanced Micro Devices

Works for me as you can see, let me think what could be possibly wrong with yours.
  • 0

#49
John Aukerman

John Aukerman

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 204 posts

I've tried to download process explorer several times.

 

Even downloaded it on my desktop, and it works fine there. Moved it to this laptop on a flash drive, but it won't work. It doesn't seem to want to come onto this computer as a zip file.


  • 0

#50
John Aukerman

John Aukerman

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 204 posts

Well it only took me 2 days to figure out that I should unzip the folder on my desktop and then copy the unzipped files to the laptop. So I did that and the screenshot shows the result. Still can't fun process explorer.

Attached Thumbnails

  • May 29.jpg

  • 0

#51
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,810 posts
When you right click on the folder with a zipper, choose extract all. Another folder should get created on the desktop called Process Explorer. Double click that folder to open, inside that folder should be 3 files:

1 Elua. (Txt File)
2 procexp with a question mark on it.(Txt File)
3 procexp<---Right click on this on and "run as Administrator" (The actual Application that should run for you)

See how that works for you.

Thanks
Joe :)
  • 0

#52
John Aukerman

John Aukerman

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 204 posts
Yeah, I know that. The first problem was that the right click didn't give me an unzip option. The second problem is that when I unzipped it on my desktop and copied it to the laptop, I got that error message about being in a directory that is writable.
  • 0

#53
John Aukerman

John Aukerman

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 204 posts

Do you see the problem? I was able to get Process Explorer onto the laptop Desktop. But when I run as administrator, I get the error message, "Unable to extract 64 bit image. Run Process Explorer from a writable directory." The directory is Desktop, and it's writable. So why won't Process Explorer run?


  • 0

#54
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,810 posts

I unzipped it on my desktop and copied it to the laptop


Why are we doing this ? Can't you download it using the Laptop directly.
  • 0

#55
John Aukerman

John Aukerman

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 204 posts

We're doing this because, as I posted in #47, the program doesn't download correctly to the laptop. See the image, attached here. Look in the upper left corner at the two process explorer icons. Neither one came down as a proper zip file, as is evidenced by the funny looking icon (NOT a zip icon). And when I try to run it, I get the error message pictured, "Application not found."

Attached Thumbnails

  • image.jpg

  • 0

Advertisements


#56
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,810 posts
I'm stumped, but I am however looking into it. I did find this

http://forum.sysinte...topic29152.html

So you're not the only one who's had the issue.

How is the cpu doing now ?
  • 0

#57
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,810 posts
I have never used it, but perhaps Process Hacker will show us what's using the cpu .


Lets try it, no zip file downloads to desktop and run it.

http://processhacker.sourceforge.net/
  • 0

#58
John Aukerman

John Aukerman

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 204 posts

OK. I downloaded process hacker and ran it. I clicked on the CPU column and took a screenshot, attached.

Attached Thumbnails

  • process hacker.jpg

  • 0

#59
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,810 posts
Called into work, lets also do this and I'll have a look a bit later.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
  • 0

#60
John Aukerman

John Aukerman

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 204 posts

http://speccy.pirifo...u1xfw10oYYkyVcc


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP