[Angelamardis]

I ordered internet on my windows xp vista thru cincinnatibell and I'm connected 100%.And their wifi works great on our phones,but for the life of me I cant connect to the internet..keeps saying"can't display web page,me and tech can't figure it out??PLEASE PLEASE HELP!!

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Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. 

 

Type (with an Enter after each line in a code box):

ipconfig  

This should have a section that looks like this:

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . :

   Link-local IPv6 Address . . . . . : fe80::d5c0:d31f:5827:1081%11

   IPv4 Address. . . . . . . . . . . : 192.168.0.21

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.0.1

 

 

What do you have for IPv4 Address?  and default gateway?

 

Now try

 

nslookup  geekstogo.com

This should give you something like:

 

Server:  cdns01.comcast.net

Address:  75.75.75.75

 

Non-authoritative answer:

Name:    geekstogo.com

Address:  108.60.152.226

 

 

What do you have for the first Address: ?  Do you get 108.60.152.226 for the second Address:  ?

 

 

If you get 108.60.152.226 for the second Address: 

 

In IE, Tools, Internet Options, Connections, LAN Settings, then uncheck all boxes and OK. Close IE and restart IE.

 

In Firefox, click on the three horizontal bars in the upper right then on Options then Advanced then Network then Settings.  Click on No Proxy then OK.  Restart Firefox.

 

In Chrome, click on the three horizontal bars in the upper right then on Show Advanced Settings (at the bottom of the page) then scroll down to Network - Change Proxy Settings.   LAN Settings, then uncheck all boxes and OK. Close Chrome and restart.

 

[RKinner]

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. 

 

Type (with an Enter after each line in a code box):

ipconfig  

This should have a section that looks like this:

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . :

   Link-local IPv6 Address . . . . . : fe80::d5c0:d31f:5827:1081%11

   IPv4 Address. . . . . . . . . . . : 192.168.0.21

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.0.1

 

 

What do you have for IPv4 Address?  and default gateway?

 

Now try

 

nslookup  geekstogo.com

This should give you something like:

 

Server:  cdns01.comcast.net

Address:  75.75.75.75

 

Non-authoritative answer:

Name:    geekstogo.com

Address:  108.60.152.226

 

 

What do you have for the first Address: ?  Do you get 108.60.152.226 for the second Address:  ?

 

 

If you get 108.60.152.226 for the second Address: 

 

In IE, Tools, Internet Options, Connections, LAN Settings, then uncheck all boxes and OK. Close IE and restart IE.

 

In Firefox, click on the three horizontal bars in the upper right then on Options then Advanced then Network then Settings.  Click on No Proxy then OK.  Restart Firefox.

 

In Chrome, click on the three horizontal bars in the upper right then on Show Advanced Settings (at the bottom of the page) then scroll down to Network - Change Proxy Settings.   LAN Settings, then uncheck all boxes and OK. Close Chrome and restart.