I'm a complete dummy with all things computery and really need help.
For the past few days I am getting low memory warnings - a few of the low memory warnings have suggested closing runtime broker . Closing it does not help as it just pops up again and gobbles even more memory...
It is not alone in its memory gobbling tactics...windows installer is doing the same thing. ...last evening it was showing 79% memory usage and windows installer was showing 1766.3 MB and there were no updates going on and I had nothing open apart from task manager. In task manager there are two windows installer listed and one is steady and the other completely nuts..
This memory hogging has resulted in everything slowing to less than snails pace and the PC becoming completely unresponsive. No mouse control, unable to close anything or to summon the task manager. It has gotten so bad that all I did was open a word document, insert a text box and add three lines of text before it started to sulk. Nothing else was open at the time.
It is driving me crazy. i have looked at some online topics about these issues but frankly the suggestions are in technical language way above my comprehension. I contacted Microsoft online tech help and they updated drivers and ran a scan and told me to restart my pc and it would all be okay... It did help for a while and I was able to use one thing at a time for a few hours this evening...but as soon as I opened a second thing the memory alerts popped up again.
I desperately need help but I do not understand technical terminology. Pretty please is there anyone patient out there willing/able to help? I am seriously not joking when I say I am clueless, but I am too desperate for pride.