[CoNtRoLlEr57706]

Asus laptop with Windows 8 said it was trying to update one day and all of a sudden crashed. Since then it wont install updates, has slowed to a crawl, and has deleted all my previous files.

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Hello CoNtRoLlEr57706,

 

Have you tried restoring the computer to a time/date that is before the issue first happened;

 

See bleeping computer tutorial here let us know how it goes, we may need to suggest another means of trying to recover your data if a previous restore point does not help.

[phillpower2]

Hello CoNtRoLlEr57706,

 

Have you tried restoring the computer to a time/date that is before the issue first happened;

 

See bleeping computer tutorial here let us know how it goes, we may need to suggest another means of trying to recover your data if a previous restore point does not help.

[phillpower2]

Not heard back from you CoNtRoLlEr57706, do you still require assistance or is the issue now resolved, an update would be appreciated.