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Asus laptop wont load updates and has slowed to a crawl


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#1
CoNtRoLlEr57706

CoNtRoLlEr57706

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Asus laptop with Windows 8 said it was trying to update one day and all of a sudden crashed. Since then it wont install updates, has slowed to a crawl, and has deleted all my previous files.
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#2
phillpower2

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Hello CoNtRoLlEr57706,

 

Have you tried restoring the computer to a time/date that is before the issue first happened;

 

See bleeping computer tutorial here let us know how it goes, we may need to suggest another means of trying to recover your data if a previous restore point does not help.


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#3
phillpower2

phillpower2

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Not heard back from you CoNtRoLlEr57706, do you still require assistance or is the issue now resolved, an update would be appreciated.


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