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occasional black screen when connected to Windows Server via Terminal

Started by infogab , May 21 2016 09:55 AM

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#1
infogab

Posted 21 May 2016 - 09:55 AM

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I have 2 users 2 laptops both windows 7 connecting to a Windows 2008 Server via Terminal Server, mainly one laptop gets an occasional black screen, when minimizing the session, working on the laptop and then goes back to the session it sometimes takes 30 sec to 2 min and then the user is back connected to the server like nothing happens, the other laptop has an occasional disconnect too but not as much and does the same all day, minimizing working on the desktop going back to the remote session etc.

I had Dell Support look at all the settings on the server and everything looks fine.

The connection is not disconnected when it comes back up.

Any ideas what could cause this issue ?

thanks for any feedback