Two Lexmark printers (E232 and E238) both stopped auto feeding on same exact day (I presume due to an update). Asus, Windows 8.1 OS, connect via USB cable. I uninstalled Lexmark software, reinstalled (they now only have a "universal printer driver") - same problem. I can still use the printers, but must manually feed by sending one sheet at a time (beyond annoying). Have read about 100 troubleshooting articles. No error code appears, the printer just jams when it tries to auto feed (jams before it takes the sheet into the printer). Any suggestions appreciated.
Posted 30 May 2016 - 02:32 AM
and welcome to our forums.
I think a "restore" using a system restore point created before the problem started would be worth trying.
See here for more information:
Extract from above set out below:
Swipe in from the right edge of the screen, then tap Search.
(If you're using a mouse, point to the top-right corner of the screen, move the mouse pointer down, then click Search.)
Enter Control Panel in the search box, then tap or click Control Panel.
Enter Recovery in the Control Panel search box, then tap or click Recovery.
Tap or click Open System Restore, then follow the instructions.
You might have to try using several restore points before you get the right one.
This procedure should( repeat should not) affect your docs photos etc, but as always when making any changes to your computer check and then check again that all your back ups of everything important to you on your computer are correct, reproducible and with several copies with some kept safe offsite on removable media.
Post back and let us know how you get on
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