[jdm]

Hello,

I am trying to uninstall Bit Defender (since it caused my system to lock up big time) but I'm unable to uninstall.

Is there any way to get around the error:

"There is a problem with your windows installer package. A problem required for this install to complete could not be run."

I have tried EVERYTHING I can think of and can't uninstall this software.

I've gone to add/remove programs and that doesn't work.

The applicable folder/files (in 'program files' folder) are read-only so I unchecked "read-only" but still they won't delete.

I won't bother posting a HJT log in the Malware forum since my log is clean.

Any help most appreciated.

Thank you,

JDM

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Delete the folders in safe mode, then delete the bitfender registry keys. You can remove the program from add/remove programs with HJT.

[mpfeif101]

Delete the folders in safe mode, then delete the bitfender registry keys. You can remove the program from add/remove programs with HJT.

[jdm]

It worked! Thanks so much for your help!

JDM