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#16
puthu

puthu

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image.jpeg
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#17
RKinner

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I never tried that before.  Reboot and try it again. If it still won't work try renaming procexp.exe to newprocexp.exe.

 

Your picture is of the wrong svchost.exe.  We want the one that has a big number in the CPU column.


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#18
puthu

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I managed to suspend all the files you asked of me. And here is the snap shot of the one with the highest cpu usageimage.jpeg image.jpg
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#19
RKinner

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OK.  Did the CPU usage for that svchost.exe drop when you suspended its components?  Was there one that made the biggest difference?  You can go back in and right click on each and Resume.


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#20
puthu

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It is running faster than I thought. So is it ok to keep it suspended ? If so then what's the next step ? Are we done
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#21
RKinner

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Not done.  Need to know which of the processes are causing the problem so we can fix it.  Suspending is just temporary.


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#22
puthu

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see above the pictures as reqested and let me know whats next


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#23
RKinner

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The question is did you see the the CPU % drop when you suspended a particular process.  If so which process was it?

 

Go back in and RESUME any process you suspended.  Then create a new process explorer log and post it.


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#24
puthu

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I wasn't paying attention so didn't know what to look for at the time.anyway here is the log


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#25
puthu

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Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 94.70 0 K 24 K 0   
procexp.exe 3.03 22,420 K 33,444 K 11060 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
dwm.exe 1.52 37,164 K 49,272 K 3700 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
MsMpEng.exe 0.76 124,804 K 130,588 K 964 Antimalware Service Executable Microsoft Corporation (Verified) Microsoft Corporation
Acer.Empowering.Framework.Supervisor.exe < 0.01 48,196 K 38,356 K 1716 Acer Empowering Techonology Framework Launcher Acer Inc. (No signature was present in the subject) Acer Inc.
SynTPEnh.exe < 0.01 2,440 K 5,480 K 332 Synaptics TouchPad Enhancements Synaptics, Inc. (Verified) Synaptics Incorporated
System < 0.01 0 K 11,444 K 4   
csrss.exe < 0.01 2,572 K 9,276 K 612 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
igfxsrvc.exe < 0.01 2,840 K 5,596 K 1600 igfxsrvc Module Intel Corporation (Verified) Intel Corporation
osk.exe < 0.01 1,420 K 4,784 K 11228 On-Screen Keyboard Microsoft Corporation (Verified) Microsoft Windows
LManager.exe < 0.01 10,444 K 6,908 K 3124 Acer Launch Manager Keyboard Application Dritek System Inc. (Verified) Dritek System Inc.
iexplore.exe < 0.01 130,760 K 180,728 K 10764 Internet Explorer Microsoft Corporation (Verified) Microsoft Corporation
explorer.exe < 0.01 40,216 K 52,880 K 3752 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 4,124 K 6,172 K 912 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
hkcmd.exe < 0.01 2,008 K 4,720 K 3628 hkcmd Module Intel Corporation (Verified) Intel Corporation
ePower_DMC.exe < 0.01 23,704 K 14,304 K 4888 Acer ePower Management DMC Acer Inc. (No signature was present in the subject) Acer Inc.
eNMTray.exe < 0.01 29,868 K 16,264 K 2340 Acer eNet Tray Acer Inc. (No signature was present in the subject) Acer Inc.
iexplore.exe < 0.01 8,568 K 21,516 K 11200 Internet Explorer Microsoft Corporation (Verified) Microsoft Corporation
XAudio.exe < 0.01 764 K 2,112 K 2476 Modem Audio Service Conexant Systems, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
SearchIndexer.exe < 0.01 44,136 K 18,572 K 2388 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe < 0.01 9,872 K 9,856 K 3768 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe < 0.01 7,640 K 9,020 K 1812 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
ePowerSvc.exe < 0.01 20,212 K 11,752 K 2620 WMIServi Application acer (No signature was present in the subject) acer
capuserv.exe < 0.01 40,492 K 14,008 K 2500 Service  (No signature was present in the subject)
eLockServ.exe < 0.01 18,236 K 10,560 K 512 Acer eLock Management Acer Inc. (No signature was present in the subject) Acer Inc.
eNet Service.exe < 0.01 15,320 K 8,888 K 444 acer eNet Management Service Acer Inc. (No signature was present in the subject) Acer Inc.
svchost.exe < 0.01 94,024 K 93,672 K 1160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 140,600 K 144,764 K 1176 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
Interrupts < 0.01 0 K 0 K n/a Hardware Interrupts and DPCs  
WUDFHost.exe  2,844 K 5,992 K 10392 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe  8,424 K 11,000 K 756 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe  3,444 K 5,836 K 2860 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WLIDSVCM.EXE  888 K 2,396 K 2552 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation
WLIDSVC.EXE  6,812 K 7,548 K 2316 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation
winlogon.exe  2,208 K 5,200 K 744 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe  1,408 K 3,356 K 600 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows
unsecapp.exe  2,200 K 4,000 K 2904 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows
UnlockerAssistant.exe  1,240 K 3,212 K 3804   (No signature was present in the subject)
taskeng.exe  2,024 K 5,620 K 3400 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
SynTPStart.exe  1,692 K 4,804 K 876 Synaptics Pointing Device starter Synaptics, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
svchost.exe  16,820 K 12,532 K 1624 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe  9,312 K 12,124 K 1396 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe  3,348 K 6,628 K 852 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe  17,204 K 11,140 K 1132 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe  5,544 K 7,940 K 2236 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe  2,324 K 4,504 K 1280 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe  13,792 K 10,504 K 1836 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe  2,136 K 4,464 K 2080 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe  588 K 2,132 K 2272 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe  1,828 K 62,372 K 4936 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
sqlwriter.exe  3,736 K 4,524 K 2164 SQL Server VSS Writer Microsoft Corporation (Verified) Microsoft Corporation
sqlbrowser.exe  1,148 K 2,728 K 2140 SQL Browser Service EXE Microsoft Corporation (Verified) Microsoft Corporation
smss.exe  288 K 688 K 452 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows
SLsvc.exe  6,092 K 4,436 K 1304 Microsoft Software Licensing Service Microsoft Corporation (Verified) Microsoft Windows
services.exe  2,676 K 6,048 K 644 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows
ScanToPCActivationApp.exe  3,888 K 8,212 K 2008 ScanToPCActivationApp Hewlett-Packard Co. (Verified) Hewlett Packard
rundll32.exe  6,428 K 9,784 K 2376 Windows host process (Rundll32) Microsoft Corporation (Verified) Microsoft Windows
RtkBtMnt.exe  2,632 K 3,812 K 2308 Realtek HD Audio Data Rerouter Realtek Semiconductor Corp. (No signature was present in the subject) Realtek Semiconductor Corp.
RtHDVCpl.exe  9,260 K 6,500 K 992 HD Audio Control Panel Realtek Semiconductor (Verified) Microsoft Windows Hardware Compatibility Publisher
PDVDServ.exe  1,572 K 4,536 K 1348 PowerDVD RC Service Cyberlink Corp. (No signature was present in the subject) Cyberlink Corp.
NisSrv.exe  20,508 K 4,480 K 3356 Microsoft Network Realtime Inspection Service Microsoft Corporation (Verified) Microsoft Corporation
msseces.exe  7,940 K 13,236 K 3656 Microsoft Security Client User Interface Microsoft Corporation (Verified) Microsoft Corporation
mobsync.exe  3,596 K 7,532 K 12264 Microsoft Sync Center Microsoft Corporation (Verified) Microsoft Windows
MobilityService.exe  11,408 K 7,496 K 1620 app  (No signature was present in the subject)
LSSrvc.exe  1,032 K 2,776 K 1444  Hewlett-Packard Company (No signature was present in the subject) Hewlett-Packard Company
lsm.exe  2,096 K 3,692 K 664 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows
lsass.exe  5,088 K 5,732 K 656 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
igfxtray.exe  1,628 K 4,452 K 3640 igfxTray Module Intel Corporation (Verified) Intel Corporation
igfxsrvc.exe  1,384 K 3,760 K 1332 igfxsrvc Module Intel Corporation (Verified) Intel Corporation
igfxpers.exe  1,632 K 4,884 K 3624 persistence Module Intel Corporation (Verified) Intel Corporation
igfxext.exe  1,104 K 3,824 K 3388 igfxext Module Intel Corporation (Verified) Intel Corporation
IAANTmon.exe  2,816 K 4,812 K 1148 RAID Monitor Intel Corporation (Verified) Intel Corporation
IAAnotif.exe  1,528 K 3,784 K 4060 Event Monitor User Notification Tool Intel Corporation (Verified) Intel Corporation
hpwuschd2.exe  1,508 K 5,556 K 2652 hpwuSchd Application Hewlett-Packard (A certificate was explicitly revoked by its issuer) Hewlett-Packard
HP1006MC.EXE  1,116 K 3,512 K 712 SMLMProxy Module Software 2000 Limited (Verified) Microsoft Windows Hardware Compatibility Publisher
FlashUtil32_21_0_0_242_ActiveX.exe  4,952 K 9,488 K 11436 Adobe® Flash® Player Installer/Uninstaller 21.0 r0 Adobe Systems Incorporated (Verified) Adobe Systems Incorporated
ehtray.exe  1,808 K 2,248 K 1008 Media Center Tray Applet Microsoft Corporation (Verified) Microsoft Windows
ehmsas.exe  1,564 K 4,352 K 3012 Media Center Media Status Aggregator Service Microsoft Corporation (Verified) Microsoft Windows
eDSService.exe  2,384 K 4,212 K 200 Acer eDataSecurity Management Service Egis Incorporated (Verified) EGIS TECHNOLOGY INC.
eDSLoader.exe  12,040 K 10,928 K 3128 Acer eDataSecurity Management Loader Egis Incorporated (Verified) EGIS TECHNOLOGY INC.
csrss.exe  1,880 K 5,160 K 556 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
BR040286.exe  2,684 K 3,416 K 2136 USB PC Camera Bison Inc. (No signature was present in the subject) Bison Inc.
BcmSqlStartupSvc.exe  980 K 2,780 K 2020 BCM SQL Startup Service Microsoft Corporation (Verified) Microsoft Corporation
audiodg.exe  15,684 K 13,304 K 1256 Windows Audio Device Graph Isolation  Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe  2,096 K 2,972 K 1996 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems


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#26
puthu

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I somehow managed to find the list under svhost that had the most usage. Snap shot attached.

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#27
RKinner

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Sometimes WMI will periodically jump up and then go down.  Let's see if this helps:

 

 Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Type with an Enter after each line:
 
sc  config  winmgmt  start=  disabled
 
net  stop  winmgmt
 
Winmgmt  /salvagerepository  %windir%\System32\wbem
     
 
Winmgmt  /resetrepository  %windir%\System32\wbem
 
sc  config  winmgmt  start= auto

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#28
puthu

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It's done, change service config success
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#29
puthu

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I said yes to continue operation after entering the second line. So it has stopped my windows security alerts and a couple of other things.
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#30
puthu

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However I have re enabled the windows security alerts manually for prevention of virus attacks etc. . Hope u don't mind that?
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