Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Help me with this BlueScreen information


  • Please log in to reply

#1
Kalo93

Kalo93

    Member

  • Member
  • PipPip
  • 75 posts

My PC just bluescreened for the first time since I bought it.

 

2722a4a9be.png

 

Can anyone give me any information based on what I've shown above?


  • 0

Advertisements


#2
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,716 posts

Hello Kalo93,

 

Could be hardware or software related, we need some more information to help determine which;

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box 
 
Some info courtesy of Microsoft;
 

Cause

There are generally three different causes for this bug check:

  1. A driver has inadvertently, or deliberately, modified critical kernel code or data. Microsoft Windows Server 2003 with Service Pack 1 (SP1) and later versions of Windows for x64-based computers do not allow the kernel to be patched except through authorized Microsoft-originated hot patches. For more information, see Patching Policy for x64-based Systems.

  2. A developer attempted to set a normal kernel breakpoint using a kernel debugger that was not attached when the system was started. Normal breakpoints (bp) can only be set if the debugger is attached at start time. Processor breakpoints (ba) can be set at any time.

  3. A hardware corruption occurred. For example, the kernel code or data could have been stored in memory that failed.

 


  • 0

#3
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,716 posts

Not heard back from you Kalo93, do you still require assistance or is the issue now resolved, an update would be appreciated.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP