Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Getting Video.TDR.Failure igdkmd64.sys (Resolved)

- - - - -

Best Answer Tollerowner , 25 June 2016 - 08:36 AM

Well, it is fixed i the sense that I don't have problems when I use Firefox instead of Edge.  That is like the old joke... Patient - It hurts when I do this.Doctor - Well, don't do t... Go to the full post »


  • Please log in to reply

#1
Tollerowner

Tollerowner

    Member

  • Member
  • PipPipPip
  • 117 posts

I "upgraded" to W10 maybe a year ago. All has been fine.

Today my screen went blank, gave this error message, and rebooted.

Searching says it is a display adaptor being out of date, but it worked fine for a year.

I tried updating the drive, but it claims it is current.

I looked and can't find a W10 driver.

 

The driver is for an Intel G33/G31, 8.15.10.2697

 

Smelling like a hardware failure to me.  Time to get a new computer or can this puppy be saved?

 

Thanks much.

 


  • 0

Advertisements


#2
iammykyl

iammykyl

    Tech Staff

  • Technician
  • 7,293 posts

Gday Tollerowner.

Think ytou are going to be out of luck.

 

According to Intel, support for the 3 series chipsets ended with Windows 7.
Only the 4 series (G41/G43/G45/Q43/Q45) and newer get Windows 8 drivers.
Source: Graphics Drivers -- Microsoft Windows 8* and Windows 8.1* Support FAQ

 

Many have the same issue, works OK at first, then just stops working.   The Update Adviser flags the Chipset as a possible issue.

You could try.

Last known Good.

System restore.

Uninstall the driver, then try windows update.

 

If it is only the display not working??? research keeping the PC going by installing a discrete GPU, something like the GTX 750ti, drawing power from the PCI-E slot, so no worries about upgrading the PSU. 


  • 0

#3
Tollerowner

Tollerowner

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 117 posts

This problem started just after I switched from Firefox to Edge.  There were some things I didn't like about Edge, so I switched back. 

I haven't had an error message in 5 days, while I was getting two a day on Edge.

 

Is this just a coincidence or could Edge actually have been causing the errors? (well, edge running on an obsolete chipset...)


  • 0

#4
iammykyl

iammykyl

    Tech Staff

  • Technician
  • 7,293 posts

Thanks for the update.

Is this just a coincidence or could Edge actually have been causing the errors? (well, edge running on an obsolete chipset...)

Could very well be another Bug but have not come across it reported elsewhere.

Have you checked the driver in device manager and the date installed?

Is the computer running OK?


  • 0

#5
Tollerowner

Tollerowner

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 117 posts

The driver is the most current.  The computer has not crashed in a week on Firefox (and not for a year when it was on Firefox and W10 before) while it crashed twice a day for the week it was on Edge.

 

One other complication....  it was running dosbox when it crashed with Edge.  But it frequently ran dosbox okay with Firefox.  Maybe dosbox and edge don't get along; rather than Edge and series 3 chipsets not getting along?


Edited by Tollerowner, 10 June 2016 - 07:30 AM.

  • 0

#6
iammykyl

iammykyl

    Tech Staff

  • Technician
  • 7,293 posts

I don't know much about DOSbox, so unable to give you actual instructions.   Info on the second entry of linked page, see if there are any solutions posted.

https://www.google.c...indows 10 edge


  • 0

#7
iammykyl

iammykyl

    Tech Staff

  • Technician
  • 7,293 posts

Gday.

Do you need more help?   If your issue is fixed, please update your Topic, let us know how you did it then select a Mark Solved box

 

Thanks.


  • 0

#8
Tollerowner

Tollerowner

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 117 posts
✓  Best Answer

Well, it is fixed i the sense that I don't have problems when I use Firefox instead of Edge. 

 

That is like the old joke... 

Patient - It hurts when I do this.

Doctor - Well, don't do that!


  • 0

#9
iammykyl

iammykyl

    Tech Staff

  • Technician
  • 7,293 posts

Thank's for the update Tollerowner, much appreciated. :thumbsup: 

If you get further problems, to get the best response, please start a new Topic. 


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP