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so slow (Resolved).

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Best Answer phillpower2 , 27 June 2016 - 10:24 AM

Download then run the Windows All in One Repair (free)  from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a ne... Go to the full post »


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#61
dustypink

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right I have done the tweaking repair do you want me to post anything


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#62
phillpower2

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Can you post a fresh Speccy url for us + let us know if there has been any change with the browser behaviour.


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#63
dustypink

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http://speccy.pirifo...haIfqIVKT4jd1Tc

 

 

my lap top seems faster


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#64
phillpower2

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That is a step in the right direction but Defender is still shown to be disabled, if you confirm this by manually checking as you did before, while it may seem contradictory I would download and install Avast to make sure that you have AV protection, to avoid any unwanted ads being forced on you choose the [email protected] Site tab here once installed allow Avast to complete a full scan of your computer and to be fully updated, let us know if you encounter any problems while doing the aforementioned please.

 

NB: If Avast will not install, I will ask RKinner to take another look and possibly move your thread to Malware Removal.


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#65
dustypink

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I went to action centre and clicked on Windows Defender turn on

 

when I clicked it it went into windows system 32 file  and is still not on so I will do avast


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#66
dustypink

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when I click on down load AVAST a box comes up asking me how I want to down load the file? that's never happened before


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#67
phillpower2

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Please try again and if you get the same dialogue box grab a screenshot and attach it to your next reply.


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#68
dustypink

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I have clicked on the link underneath now and it seems to be downloading


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#69
dustypink

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Avast scan complete

 

 

so far my lap top seems to  be working better

 

thanks


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#70
phillpower2

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You are most welcome  :)

 

See how it goes for a couple of days, any further problems let us know  :thumbsup:


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#71
dustypink

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ok thanks x


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#72
phillpower2

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You are welcome  :)


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