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Network and Wifi icon showing not connected status while being connect


Best Answer Lance Cabrera Fajardo , 16 June 2016 - 10:49 PM

Hey there,  thanks a lot, i think that the problem with my network/wifi icon has been resolved! Much respect to you guys! You rock!!! Go to the full post »


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#1
Lance Cabrera Fajardo

Lance Cabrera Fajardo

    Member

  • Member
  • PipPip
  • 29 posts

Hi Guys,

I've been having this issue for quite sometime now,
 

I already checked a couple of instructions and fix or solutions on the net, 

 

but everything hasn't helped my issues yet.

 

Although it doesnt affect my system (i think), it just bothers me that the network/wifi icon shows rex X mark indicating it's not connected to any networks while on actual it has internet access on it.

 

Previously, i just ignored it, and said, what the [bleep], as long as my system's working fine, im good.

 

But since recently i joined your blog, i think might as well ask a couple of experts for help.

Any response on my issues would be greatly appreciated..

Thanks and Regards,

 

Lance.


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#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 23,320 posts
  • MVP

Let's gather some data on your setup:

 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
     
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
     
     

    Get the free version of Speccy:
     
    http://www.filehippo...download_speccy (Look in the upper right for the Download
    Latest Version button  - Do NOT press the large Start Download button on the upper left!)  
    Download, Save and Install it.  Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), 
    File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  
    (It will be near the top about 10 lines down.) Save the file.  Attach the file to your next post.  (More Reply Options, Choose File, Open, Attach This File)
     
     

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    #3
    Lance Cabrera Fajardo

    Lance Cabrera Fajardo

      Member

    • Topic Starter
    • Member
    • PipPip
    • 29 posts

     

    Let's gather some data on your setup:

     

    Please download MiniToolBox, save it to your desktop and run it.
     
    Checkmark the following checkboxes:
    •  
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer Errors
    • List Installed Programs
    • List Devices
    • List Users, Partitions and Memory size.
    • List Minidump Files
     
    Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
     
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
     
     

    Get the free version of Speccy:
     
    http://www.filehippo...download_speccy (Look in the upper right for the Download
    Latest Version button  - Do NOT press the large Start Download button on the upper left!)  
    Download, Save and Install it.  Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), 
    File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  
    (It will be near the top about 10 lines down.) Save the file.  Attach the file to your next post.  (More Reply Options, Choose File, Open, Attach This File)
     
     

     


    Hi. 
     

    Thanks for your quick response, and apologies for my late reply.

    I've Run Minitoolbox, and here's the txt file:
     

    MiniToolBox by Farbar  Version: 07-02-2016 01
    Ran by SONY (administrator) on 11-06-2016 at 19:39:11
    Running from "C:\Users\SONY\Desktop"
    Microsoft Windows 7 Professional  Service Pack 1 (X64)
    Model: VPCCA15FA Manufacturer: Sony Corporation
    Boot Mode: Normal
    ***************************************************************************
     
    ========================= Flush DNS: ===================================
     
    Windows IP Configuration
     
    Successfully flushed the DNS Resolver Cache.
     
    ========================= IE Proxy Settings: ============================== 
     
    Proxy is not enabled.
    No Proxy Server is set.
     
    "Reset IE Proxy Settings": IE Proxy Settings were reset.
    ========================= Hosts content: =================================
    127.0.0.1 localhost
    127.0.0.1                   systweak.com
    127.0.0.1                   updateservice1.systweak.com
    127.0.0.1                   www.systweak.com
    127.0.0.1                   systemspeedup.systweak.com
    127.0.0.1                   systweak.com/STCheckGenuineness
    ========================= IP Configuration: ================================
     
    Bluetooth PAN Network Adapter = Local Area Connection (Disconnected)
    Intel® WiFi Link 1000 BGN = Wireless Network Connection (Connected)
    TAP-Windows Adapter V9 = Local Area Connection (Media disconnected)
    Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller = Local Area Connection 3 (Media disconnected)
    VPN Client Adapter - VPN = VPN - VPN Client (Media disconnected)
    Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
    Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
     
     
    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4
     
    reset
    set global icmpredirects=enabled
     
     
    popd
    # End of IPv4 configuration
     
     
     
    Windows IP Configuration
     
       Host Name . . . . . . . . . . . . : SuperLance-PC
       Primary Dns Suffix  . . . . . . . : 
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
     
    Ethernet adapter Local Area Connection:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
       Physical Address. . . . . . . . . : 90-00-4E-9B-9A-FD
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Wireless LAN adapter Wireless Network Connection 2:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
       Physical Address. . . . . . . . . : 8C-A9-82-44-A9-67
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Ethernet adapter Local Area Connection 3:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller
       Physical Address. . . . . . . . . : F0-BF-97-19-EF-51
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Ethernet adapter Local Area Connection:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : TAP-Windows Adapter V9
       Physical Address. . . . . . . . . : 00-FF-24-6A-E9-7A
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Wireless LAN adapter Wireless Network Connection 3:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
       Physical Address. . . . . . . . . : 8C-A9-82-44-A9-67
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Ethernet adapter VPN - VPN Client:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : VPN Client Adapter - VPN
       Physical Address. . . . . . . . . : 00-AC-A0-39-05-FA
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Ethernet adapter Local Area Connection* 11:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Anchorfree HSS VPN Adapter
       Physical Address. . . . . . . . . : 00-FF-5D-B2-46-4A
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
     
    Wireless LAN adapter Wireless Network Connection:
     
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN
       Physical Address. . . . . . . . . : 8C-A9-82-44-A9-66
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::b914:1cf8:268c:effd%13(Preferred) 
       IPv4 Address. . . . . . . . . . . : 192.168.1.138(Preferred) 
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Saturday, June 11, 2016 6:53:13 PM
       Lease Expires . . . . . . . . . . : Sunday, June 12, 2016 6:53:13 PM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 294431106
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-D3-F0-B4-8C-A9-82-44-A9-66
       DNS Servers . . . . . . . . . . . : 192.168.1.1
       NetBIOS over Tcpip. . . . . . . . : Enabled
     
    Tunnel adapter isatap.{7E844D01-7B0E-43FD-BA46-4013B6EA446B}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
    Tunnel adapter isatap.{2974BD45-1DE3-443B-B54A-C607FFFC9331}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
    Tunnel adapter isatap.{B08D0C60-D575-4EE8-BE35-B3F8F492C398}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
    Tunnel adapter isatap.{A8D49A7E-FFA8-4909-A517-FD43F8C7F9FD}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
    Tunnel adapter isatap.{246AE97A-A819-4BF9-8402-9CA191E3A904}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
    Tunnel adapter isatap.{5DB2464A-C9BA-4DA7-A337-56BCF23B0CF9}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
    Tunnel adapter isatap.{ED7EF585-2EDE-434B-9D2A-890CD9F2C622}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
    Tunnel adapter isatap.{B1783670-F825-4E42-89A8-A233B4C79A85}:
     
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    Server:  Linksys02073
    Address:  192.168.1.1
     
    Name:    google.com
    Addresses:  2a00:1450:4009:80e::200e
     216.58.213.110
     
     
    Pinging google.com [216.58.213.110] with 32 bytes of data:
    Reply from 216.58.213.110: bytes=32 time=137ms TTL=51
    Reply from 216.58.213.110: bytes=32 time=137ms TTL=51
     
    Ping statistics for 216.58.213.110:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 137ms, Maximum = 137ms, Average = 137ms
    Server:  Linksys02073
    Address:  192.168.1.1
     
    Name:    yahoo.com
    Addresses:  2001:4998:44:204::a7
     2001:4998:c:a06::2:4008
     2001:4998:58:c02::a9
     98.139.183.24
     98.138.253.109
     206.190.36.45
     
     
    Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
    Reply from 206.190.36.45: bytes=32 time=311ms TTL=52
    Reply from 206.190.36.45: bytes=32 time=311ms TTL=52
     
    Ping statistics for 206.190.36.45:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 311ms, Maximum = 311ms, Average = 311ms
     
    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
     
    Ping statistics for 127.0.0.1:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
     18...90 00 4e 9b 9a fd ......Bluetooth PAN Network Adapter
     17...8c a9 82 44 a9 67 ......Microsoft Virtual WiFi Miniport Adapter
     21...f0 bf 97 19 ef 51 ......Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller
     14...00 ff 24 6a e9 7a ......TAP-Windows Adapter V9
     20...8c a9 82 44 a9 67 ......Microsoft Virtual WiFi Miniport Adapter #2
     15...00 ac a0 39 05 fa ......VPN Client Adapter - VPN
     16...00 ff 5d b2 46 4a ......Anchorfree HSS VPN Adapter
     13...8c a9 82 44 a9 66 ......Intel® WiFi Link 1000 BGN
      1...........................Software Loopback Interface 1
     24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
     27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
     23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
     25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
     22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
     26...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
     28...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
     29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8
    ===========================================================================
     
    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination        Netmask          Gateway       Interface  Metric
              0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.138     25
            127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
            127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
      127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
          192.168.1.0    255.255.255.0         On-link     192.168.1.138    281
        192.168.1.138  255.255.255.255         On-link     192.168.1.138    281
        192.168.1.255  255.255.255.255         On-link     192.168.1.138    281
            224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
            224.0.0.0        240.0.0.0         On-link     192.168.1.138    281
      255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      255.255.255.255  255.255.255.255         On-link     192.168.1.138    281
    ===========================================================================
    Persistent Routes:
      None
     
    IPv6 Route Table
    ===========================================================================
    Active Routes:
     If Metric Network Destination      Gateway
      1    306 ::1/128                  On-link
     13    281 fe80::/64                On-link
     13    281 fe80::b914:1cf8:268c:effd/128
                                        On-link
      1    306 ff00::/8                 On-link
     13    281 ff00::/8                 On-link
    ===========================================================================
    Persistent Routes:
      None
    ========================= Winsock entries =====================================
     
    Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
    Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
    Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
    Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
    Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
    Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
    x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
    x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
    x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
     
    ========================= Event log errors: ===============================
     
    Application errors:
    ==================
    Error: (06/11/2016 06:52:00 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/11/2016 06:42:39 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/11/2016 01:35:03 AM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
    A component version required by the application conflicts with another component version already active.
    Conflicting components are:.
    Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
    Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
     
    Error: (06/11/2016 01:35:03 AM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
    A component version required by the application conflicts with another component version already active.
    Conflicting components are:.
    Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
    Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
     
    Error: (06/11/2016 01:33:09 AM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
    A component version required by the application conflicts with another component version already active.
    Conflicting components are:.
    Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
    Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
     
    Error: (06/11/2016 01:33:09 AM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
    A component version required by the application conflicts with another component version already active.
    Conflicting components are:.
    Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
    Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
     
    Error: (06/10/2016 10:09:25 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/10/2016 09:57:42 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/10/2016 09:50:31 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/10/2016 09:46:58 AM) (Source: VSS) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
    .
    This is often caused by incorrect security settings in either the writer or requestor process.
     
     
    Operation:
       Gathering Writer Data
     
    Context:
       Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Name: System Writer
       Writer Instance ID: {cd0d9d4d-8361-4f69-a60e-e028a919b049}
     
     
    System errors:
    =============
    Error: (06/11/2016 06:51:06 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
    Description: WLAN Extensibility Module has stopped unexpectedly.
     
    Module Path: C:\Windows\System32\IWMSSvc.dll
     
    Error: (06/11/2016 06:51:06 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
    Description: WLAN Extensibility Module has stopped unexpectedly.
     
    Module Path: C:\Windows\System32\IWMSSvc.dll
     
    Error: (06/11/2016 06:51:06 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
    Description: WLAN Extensibility Module has stopped unexpectedly.
     
    Module Path: C:\Windows\System32\IWMSSvc.dll
     
    Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )
    Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
     
    Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )
    Description: The iPod Service service terminated unexpectedly.  It has done this 1 time(s).
     
    Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )
    Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
     
    Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )
    Description: The BsHelpCS service terminated unexpectedly.  It has done this 1 time(s).
     
    Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )
    Description: The CyberGhost 5 Client Service service terminated unexpectedly.  It has done this 1 time(s).
     
    Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )
    Description: The Intel® PROSet/Wireless Event Log service terminated unexpectedly.  It has done this 1 time(s).
     
    Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )
    Description: The Intel® PROSet/Wireless Registry Service service terminated unexpectedly.  It has done this 1 time(s).
     
     
    Microsoft Office Sessions:
    =========================
    Error: (06/11/2016 06:52:00 PM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/11/2016 06:42:39 PM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/11/2016 01:35:03 AM) (Source: SideBySide)(User: )
    Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestc:\program files (x86)\ivt corporation\bluesoleil\MAP_BsSMSEditor.exe
     
    Error: (06/11/2016 01:35:03 AM) (Source: SideBySide)(User: )
    Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestc:\program files (x86)\ivt corporation\bluesoleil\BsSMSEditor.exe
     
    Error: (06/11/2016 01:33:09 AM) (Source: SideBySide)(User: )
    Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\IVT Corporation\BlueSoleil\MAP_BsSMSEditor.exe
     
    Error: (06/11/2016 01:33:09 AM) (Source: SideBySide)(User: )
    Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\IVT Corporation\BlueSoleil\BsSMSEditor.exe
     
    Error: (06/10/2016 10:09:25 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/10/2016 09:57:42 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/10/2016 09:50:31 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
     
    Error: (06/10/2016 09:46:58 AM) (Source: VSS)(User: )
    Description: 0x80070005, Access is denied.
     
     
    Operation:
       Gathering Writer Data
     
    Context:
       Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Name: System Writer
       Writer Instance ID: {cd0d9d4d-8361-4f69-a60e-e028a919b049}
     
     
    CodeIntegrity Errors:
    ===================================
      Date: 2016-05-14 09:39:52.626
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
      Date: 2016-05-14 09:05:06.241
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
      Date: 2016-05-14 08:57:17.474
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
      Date: 2016-05-13 22:50:53.143
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
      Date: 2016-05-13 22:05:58.637
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
      Date: 2016-05-13 20:54:26.501
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
      Date: 2016-05-13 20:45:44.196
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
      Date: 2016-05-13 16:05:22.772
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
      Date: 2016-05-13 15:04:49.750
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
      Date: 2016-05-13 09:48:51.295
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.
     
     
    =========================== Installed Programs ============================
     
    µTorrent (HKCU\...\uTorrent) (Version: 3.4.8.42382 - BitTorrent Inc.)
    Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.242 - Adobe Systems Incorporated)
    Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.242 - Adobe Systems Incorporated)
    Alps Pointing-device for VAIO (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - ALPS ELECTRIC CO., LTD.)
    Apple Application Support (32-bit) (HKLM-x32\...\{26356515-5821-40FA-9C3D-9785052A1062}) (Version: 4.3.1 - Apple Inc.)
    Apple Application Support (64-bit) (HKLM\...\{C2651553-6CA3-4822-B2E6-BC4ACA6E0EA2}) (Version: 4.3.1 - Apple Inc.)
    Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
    Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
    Betternet (HKLM-x32\...\Betternet) (Version:  - )
    BlueSoleil 10.0.479.1 (HKLM\...\{9453A661-550D-4FB9-BC91-3C1EEDF2ABDB}) (Version: 10.0.479.1 - IVT Corporation)
    Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
    CyberGhost 5 (HKLM\...\CyberGhost 5_is1) (Version:  - CyberGhost S.R.L.)
    EaseUS Partition Master 10.8 (HKLM-x32\...\EaseUS Partition Master_is1) (Version:  - EaseUS)
    Fast Windows Hider 3.9 (HKCU\...\Fast Windows Hider) (Version: 3.9 - Hidetools)
    Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.84 - Google Inc.)
    Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
    Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.115 - Google Inc.) Hidden
    Hotspot Shield 5.20.22 Embedded (HKLM-x32\...\{AF599C42-A2E5-4251-B7EE-4925A26807CB}) (Version: 5.20.22.9384 - Buildbot) Hidden
    IDM Patch 6.25 build 03 (HKLM-x32\...\IDM Patch 6.25 build 03) (Version: build 03 - SandySeedings Team)
    Intel® PROSet/Wireless WiFi Software (HKLM\...\{D16A2127-B927-4379-B153-3DEC091E4EEB}) (Version: 13.02.1000 - Intel Corporation)
    Internet Download Manager (HKLM-x32\...\Internet Download Manager) (Version:  - Tonec Inc.)
    iTunes (HKLM\...\{9F4BF859-C3A4-4AB6-BDD1-9C5D58188598}) (Version: 12.4.1.6 - Apple Inc.)
    Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
    Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
    Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.4763.1000 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
    OpenVPN 2.3.6-I001  (HKLM-x32\...\OpenVPN) (Version: 2.3.6-I001 - )
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7541 - Realtek Semiconductor Corp.)
    Remote Mouse version 2.702 (HKLM-x32\...\{01E4BC6D-3ACC-45E1-8928-C2FF626F63F3}_is1) (Version: 2.702 - Remote Mouse)
    SMADAV version 10.3.1 (HKLM-x32\...\{8B9FA5FF-3E61-4658-B0DA-E6DDB46D6BAD}_is1) (Version: 10.3.1 - SmadSoft)
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.9.10 - Synaptics Incorporated)
    TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )
    VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
    WIDCOMM Bluetooth Software (HKLM\...\{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}) (Version: 6.3.0.5600 - Broadcom Corporation)
    Windows Driver Package - Atheros Communications Inc. (athr) Net  (12/29/2009 8.0.0.279) (HKLM\...\BADC2853BAE2C2BA5C60113ADD1F3A253131BAAD) (Version: 12/29/2009 8.0.0.279 - Atheros Communications Inc.)
    Windows Driver Package - Marvell (yukonw7) Net  (04/16/2010 11.25.2.3) (HKLM\...\75E14D32AED1E199C9067D18261BF018CF8790C6) (Version: 04/16/2010 11.25.2.3 - Marvell)
    WinRAR 5.00 beta 6 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.00.6 - win.rar GmbH)
     
    ========================= Devices: ================================
     
    Name: StorLib bus (virtual storages support)
    Description: StorLib bus (virtual storages support)
    Class Guid: {1378e71b-ab4d-4348-af26-cba56b12969e}
    Manufacturer: EldoS Corporation
    Service: cbfs3
    Device ID: ROOT\STORLIB\0000
    Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
    Resolution: A registry problem was detected.
     This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
    On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
    Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.
     
    Name: 
    Description: 
    Class Guid: 
    Manufacturer: 
    Service: 
    Device ID: NUSB3\ROOT_HUB30\5&2BB62D84&0
    Problem: : The drivers for this device are not installed. (Code 28)
    Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
     
     
    ========================= Memory info: ===================================
     
    Percentage of memory in use: 63%
    Total physical RAM: 4007.2 MB
    Available physical RAM: 1448.28 MB
    Total Virtual: 8012.61 MB
    Available Virtual: 5088.46 MB
     
    ========================= Partitions: =====================================
     
    1 Drive c: () (Fixed) (Total:146.87 GB) (Free:96.49 GB) NTFS
    2 Drive d: () (Fixed) (Total:318.79 GB) (Free:297.42 GB) NTFS
    4 Drive i: (1TB IMATION) (Fixed) (Total:931.51 GB) (Free:225.23 GB) NTFS
     
    ========================= Users: ========================================
     
    User accounts for \\SUPERLANCE-PC
     
    Administrator            Guest                    SONY                     
     
    ========================= Minidump Files ==================================
     
    No minidump file found
     
     
    **** End of log ****


    Unfortunately, when i try to click the download link (Download Latest Version 4.87MB) for Speecy, all i got was a blank empty page with no download content whatsoever. 

    So i was hoping you could give me a different link for that.

    Again, thanks for your quick response and i appreciate everything,

    Regards,

    Lance

     

    • 0

    #4
    RKinner

    RKinner

      Malware Expert

    • Expert
    • 23,320 posts
    • MVP

    The speccy link works for me so I'm not sure what's happening.  

     

    You have a lot of different VPN programs installed.  I would uninstall all of them and see if that helps any.

     

    Betternet

    CyberGhost 5 

    Hotspot Shield 5.20.22 

    OpenVPN 2.3.6-I001  

    TAP-Windows 9.9.2

     

    Your Intel® WiFi Link 1000 BGN Wireless is having problems so I would also try updating the driver for it.  Check your PC maker's website or you can sometimes get on through Control Panel, Windows Update, Check for Updates then look in the Optional list.  If all else fails then check on the intel.com website  https://downloadcent...-?product=72252

     

    Probably not part of your problem but you have several drivers missing:

     

    Right click on Computer and select Manage and then Device Manager then View, Show Hidden Drivers.  Now look in the right pane for yellow flagged devices.  Right click on one and select properties then click on the Details tab.  Change Property to Hardware IDs.  Click on the top one then right click and copy.  Paste that into a reply.  Repeat for all yellow flagged devices.


    • 0

    #5
    Lance Cabrera Fajardo

    Lance Cabrera Fajardo

      Member

    • Topic Starter
    • Member
    • PipPip
    • 29 posts
    I already download Speecy, installed and run it, then attached the txt file(SUPERLANCE-PC.txt) with this reply.
     
    I also uninstalled Betternet, Cyberghost, OpenVPN, TapVPn, and i don't know why the HotspotShield is still registered/showing on my PC while i already uninstalled it few days ago. And it's never been appearing on the installed Programs on my Control Panel.
     
    Anyways, for the Missing Drivers:
     
    flagged item or driver/s:

    NUSB3\ROOT_HUB30&VID_1033&PID_0194&REV_0004&SID_9081104D
     
    root\cbfs_storlib_bus3

    I also followed this instruction of yours:

    "...Intel® WiFi Link 1000 BGN Wireless is having problems so I would also try updating the driver for it.  Check your PC maker's website or you can sometimes get on through Control Panel, Windows Update, Check for Updates then look in the Optional list.  If all else fails then check on the intel.com website  https://downloadcent...-?product=72252"

    then installed the 
    Intel® PROSet/Wireless Software and Drivers for Windows 7* 64bit

     

    but when i tried to installed it, the process was blocked.

    Intel.jpg

    Pardon me for a lot of probs,. and thanks for your patience...

     

    Attached Files


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    #6
    RKinner

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    The hotspot shield is hidden in your uninstall list:
     
    Hotspot Shield 5.20.22 Embedded (HKLM-x32\...\{AF599C42-A2E5-4251-B7EE-4925A26807CB}) (Version: 5.20.22.9384 - Buildbot) Hidden

     

     

    I think it was probably installed by some other program.  See if AdwCleaner will get it:

     

     
    Download : ADWCleaner to your desktop.  Make sure you get the correct Download button.  Sometimes the ads on BleepingComputer will mimic the real Download button which should say: Download Now @BleepingComputer
     
    NOTE: If using Internet Explorer and you get an alert that stops the program downloading, click on the warning and allow the download to complete.
     
    Close  all programs, pause your anti-virus and run AdwCleaner (Vista or Win 7 => right click and Run As Administrator).
     
    scan-results.jpg
     
    Click on Scan  and follow the prompts. Let it run unhindered. When done, click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.
     
    The report will be saved in the C:\AdwCleaner folder.
     
     

     

    The flagged driver

    NUSB3\ROOT_HUB30&VID_1033&PID_0194&REV_0004&SID_9081104D

     

    is Renesas USB3.0 Host Controller Driver

     

    I don't know the model of your notebook.  Appears to be a Sony.  It's best to get the preferred driver from their support website for your particular model but you can try:

     

    http://www.sony-mea....download/495028

     

     

    The "blocked" install is just telling you that you first need to uninstall the old version first:

     

    Intel® PROSet/Wireless WiFi Software (HKLM\...\{D16A2127-B927-4379-B153-3DEC091E4EEB}) (Version: 13.02.1000 - Intel Corporation)

     

    Best to reboot after the uninstall before trying to install the new version.  You might want to see if you can find a copy of the old version to download first just in case the new version doesn't work for some reason as uninstalling will leave you without WiFi.


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    #7
    Lance Cabrera Fajardo

    Lance Cabrera Fajardo

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    Here's the log after i used AdwCleaner:
     

    # AdwCleaner v5.119 - Logfile created 13/06/2016 at 23:11:45
    # Updated 30/05/2016 by Xplode
    # Database : 2016-06-12.1 [Server]
    # Operating system : Windows 7 Professional Service Pack 1 (X64)
    # Username : SONY - SUPERLANCE-PC
    # Running from : C:\Users\SONY\Desktop\AdwCleaner.exe
    # Option : Scan
     
    ***** [ Services ] *****
     
     
    ***** [ Folders ] *****
     
     
    ***** [ Files ] *****
     
     
    ***** [ DLL ] *****
     
     
    ***** [ WMI ] *****
     
     
    ***** [ Shortcuts ] *****
     
     
    ***** [ Scheduled tasks ] *****
     
     
    ***** [ Registry ] *****
     
     
    ***** [ Web browsers ] *****
     
     
    *************************
     
    C:\AdwCleaner\AdwCleaner[C1].txt - [4307 bytes] - [11/06/2016 18:50:41]
    C:\AdwCleaner\AdwCleaner[S1].txt - [4044 bytes] - [11/06/2016 18:46:59]
    C:\AdwCleaner\AdwCleaner[S2].txt - [787 bytes] - [13/06/2016 23:11:45]
     
    ########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [859 bytes] ##########


    I already installed the Intel® PROSet/Wireless WiFi Software

    but the Wifi/Network Icon still shows the same, is it a hopeless case? should i leave it that way?


    Network Icon.jpg

    Thanks!

    • 0

    #8
    RKinner

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    The icon you are looking at is for the wired Ethernet.  The one for the wireless looks like this:

     

     

    Click on the up arrow to the left of the little icons.  Click on Customize.

     

    Scroll down to the one that looks like the one in my picture and change it to Show Icon and Notification.

     

     


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    #9
    Lance Cabrera Fajardo

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    Network Icon1.jpg

    This is all what's showing in mine.

    Btw, i'm currently connected to a Wifi and not on a Lan cable network.


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    #10
    RKinner

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    If you right click on the icon does it let you go to Network & Sharing Center?  If so can you take a screen shot of the window?


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    #11
    Lance Cabrera Fajardo

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    Network Icon2.jpg

    Network Icon3.jpg

    Sorry for the late reply.


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    #12
    RKinner

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    Delays are no problem.  I don't keep track.

     

     

    Can you go into Device Manager, View, Show Hidden Devices then click on the arrow in front of Network Adapters and take a screen shot of the devices under Network Adapters?


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    #13
    Lance Cabrera Fajardo

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    Network adapters.jpg


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    #14
    RKinner

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    OK.  Right click on each of these and try to Uninstall

     

    AnchorFree HSS VPN Adapter

    Bluetooth PAN Network Adapter

    Microsoft ISATAP Adapter #2 through #8

    Microsoft Virtual WiFi Miniport Adapter

    Microsoft Virtual WiFi Miniport Adapter #2

    TAP Windows Adapter V9

    VPN Client Adapter - VPN

     

    Then reboot.


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    #15
    Lance Cabrera Fajardo

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    Network adapters1.jpg

    Should i check the box that says Delete the driver software for this device?


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