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Network and Wifi icon showing not connected status while being connect

Started by Lance Cabrera Fajardo , Jun 10 2016 12:27 AM

Best Answer Lance Cabrera Fajardo , 16 June 2016 - 10:49 PM

Hey there, thanks a lot, i think that the problem with my network/wifi icon has been resolved! Much respect to you guys! You rock!!! Go to the full post »

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#1
Lance Cabrera Fajardo

Posted 10 June 2016 - 12:27 AM

Member

Member
29 posts

Hi Guys,

I've been having this issue for quite sometime now,

I already checked a couple of instructions and fix or solutions on the net,

but everything hasn't helped my issues yet.

Although it doesnt affect my system (i think), it just bothers me that the network/wifi icon shows rex X mark indicating it's not connected to any networks while on actual it has internet access on it.

Previously, i just ignored it, and said, what the [bleep], as long as my system's working fine, im good.

But since recently i joined your blog, i think might as well ask a couple of experts for help.

Any response on my issues would be greatly appreciated..

Thanks and Regards,

Lance.

#2
RKinner

Posted 10 June 2016 - 11:36 AM

Malware Expert

Expert
24,624 posts

Let's gather some data on your setup:

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

Flush DNS

Report IE Proxy Settings

Reset IE Proxy Settings

Report FF Proxy Settings

Reset FF Proxy Settings

List content of Hosts

List IP configuration

List Winsock Entries

List last 10 Event Viewer Errors

List Installed Programs

List Devices

List Users, Partitions and Memory size.

List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Get the free version of Speccy:

http://www.filehippo...download_speccy (Look in the upper right for the Download

Latest Version button - Do NOT press the large Start Download button on the upper left!)

Download, Save and Install it. Run Speccy. When it finishes (the little icon in the bottom left will stop moving),

File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System.

(It will be near the top about 10 lines down.) Save the file. Attach the file to your next post. (More Reply Options, Choose File, Open, Attach This File)

#3
Lance Cabrera Fajardo

Posted 11 June 2016 - 09:47 AM

Member

Topic Starter
Member
29 posts

Let's gather some data on your setup:

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

Flush DNS

Report IE Proxy Settings

Reset IE Proxy Settings

Report FF Proxy Settings

Reset FF Proxy Settings

List content of Hosts

List IP configuration

List Winsock Entries

List last 10 Event Viewer Errors

List Installed Programs

List Devices

List Users, Partitions and Memory size.

List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Get the free version of Speccy:

http://www.filehippo...download_speccy (Look in the upper right for the Download

Latest Version button - Do NOT press the large Start Download button on the upper left!)

Download, Save and Install it. Run Speccy. When it finishes (the little icon in the bottom left will stop moving),

File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System.

(It will be near the top about 10 lines down.) Save the file. Attach the file to your next post. (More Reply Options, Choose File, Open, Attach This File)

Hi.

Thanks for your quick response, and apologies for my late reply.

I've Run Minitoolbox, and here's the txt file:

MiniToolBox by Farbar Version: 07-02-2016 01

Ran by SONY (administrator) on 11-06-2016 at 19:39:11

Running from "C:\Users\SONY\Desktop"

Microsoft Windows 7 Professional Service Pack 1 (X64)

Model: VPCCA15FA Manufacturer: Sony Corporation

Boot Mode: Normal

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.

No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

127.0.0.1 systweak.com

127.0.0.1 updateservice1.systweak.com

127.0.0.1 www.systweak.com

127.0.0.1 systemspeedup.systweak.com

127.0.0.1 systweak.com/STCheckGenuineness

========================= IP Configuration: ================================

Bluetooth PAN Network Adapter = Local Area Connection (Disconnected)

Intel® WiFi Link 1000 BGN = Wireless Network Connection (Connected)

TAP-Windows Adapter V9 = Local Area Connection (Media disconnected)

Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller = Local Area Connection 3 (Media disconnected)

VPN Client Adapter - VPN = VPN - VPN Client (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

reset

set global icmpredirects=enabled

popd

# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : SuperLance-PC

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Bluetooth PAN Network Adapter

Physical Address. . . . . . . . . : 90-00-4E-9B-9A-FD

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

Physical Address. . . . . . . . . : 8C-A9-82-44-A9-67

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller

Physical Address. . . . . . . . . : F0-BF-97-19-EF-51

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : TAP-Windows Adapter V9

Physical Address. . . . . . . . . : 00-FF-24-6A-E9-7A

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2

Physical Address. . . . . . . . . : 8C-A9-82-44-A9-67

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Ethernet adapter VPN - VPN Client:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : VPN Client Adapter - VPN

Physical Address. . . . . . . . . : 00-AC-A0-39-05-FA

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Anchorfree HSS VPN Adapter

Physical Address. . . . . . . . . : 00-FF-5D-B2-46-4A

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN

Physical Address. . . . . . . . . : 8C-A9-82-44-A9-66

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::b914:1cf8:268c:effd%13(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.1.138(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Saturday, June 11, 2016 6:53:13 PM

Lease Expires . . . . . . . . . . : Sunday, June 12, 2016 6:53:13 PM

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DHCPv6 IAID . . . . . . . . . . . : 294431106

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-D3-F0-B4-8C-A9-82-44-A9-66

DNS Servers . . . . . . . . . . . : 192.168.1.1

NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{7E844D01-7B0E-43FD-BA46-4013B6EA446B}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2974BD45-1DE3-443B-B54A-C607FFFC9331}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B08D0C60-D575-4EE8-BE35-B3F8F492C398}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A8D49A7E-FFA8-4909-A517-FD43F8C7F9FD}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{246AE97A-A819-4BF9-8402-9CA191E3A904}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5DB2464A-C9BA-4DA7-A337-56BCF23B0CF9}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{ED7EF585-2EDE-434B-9D2A-890CD9F2C622}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B1783670-F825-4E42-89A8-A233B4C79A85}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Server: Linksys02073

Address: 192.168.1.1

Name: google.com

Addresses: 2a00:1450:4009:80e::200e

216.58.213.110

Pinging google.com [216.58.213.110] with 32 bytes of data:

Reply from 216.58.213.110: bytes=32 time=137ms TTL=51

Ping statistics for 216.58.213.110:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 137ms, Maximum = 137ms, Average = 137ms

Server: Linksys02073

Address: 192.168.1.1

Name: yahoo.com

Addresses: 2001:4998:44:204::a7

2001:4998:c:a06::2:4008

2001:4998:58:c02::a9

98.139.183.24

98.138.253.109

206.190.36.45

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=311ms TTL=52

Ping statistics for 206.190.36.45:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 311ms, Maximum = 311ms, Average = 311ms

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

18...90 00 4e 9b 9a fd ......Bluetooth PAN Network Adapter

17...8c a9 82 44 a9 67 ......Microsoft Virtual WiFi Miniport Adapter

21...f0 bf 97 19 ef 51 ......Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller

14...00 ff 24 6a e9 7a ......TAP-Windows Adapter V9

20...8c a9 82 44 a9 67 ......Microsoft Virtual WiFi Miniport Adapter #2

15...00 ac a0 39 05 fa ......VPN Client Adapter - VPN

16...00 ff 5d b2 46 4a ......Anchorfree HSS VPN Adapter

13...8c a9 82 44 a9 66 ......Intel® WiFi Link 1000 BGN

1...........................Software Loopback Interface 1

24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4

22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5

26...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6

28...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7

29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8

===========================================================================

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination Netmask Gateway Interface Metric

0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.138 25

127.0.0.0 255.0.0.0 On-link 127.0.0.1 306

127.0.0.1 255.255.255.255 On-link 127.0.0.1 306

127.255.255.255 255.255.255.255 On-link 127.0.0.1 306

192.168.1.0 255.255.255.0 On-link 192.168.1.138 281

192.168.1.138 255.255.255.255 On-link 192.168.1.138 281

192.168.1.255 255.255.255.255 On-link 192.168.1.138 281

224.0.0.0 240.0.0.0 On-link 127.0.0.1 306

224.0.0.0 240.0.0.0 On-link 192.168.1.138 281

255.255.255.255 255.255.255.255 On-link 127.0.0.1 306

255.255.255.255 255.255.255.255 On-link 192.168.1.138 281

===========================================================================

Persistent Routes:

None

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination Gateway

1 306 ::1/128 On-link

13 281 fe80::/64 On-link

13 281 fe80::b914:1cf8:268c:effd/128

On-link

1 306 ff00::/8 On-link

13 281 ff00::/8 On-link

===========================================================================

Persistent Routes:

None

========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)

Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)

x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:

==================

Error: (06/11/2016 06:52:00 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/11/2016 06:42:39 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/11/2016 01:35:03 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (06/11/2016 01:35:03 AM) (Source: SideBySide) (User: )

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (06/11/2016 01:33:09 AM) (Source: SideBySide) (User: )

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (06/11/2016 01:33:09 AM) (Source: SideBySide) (User: )

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (06/10/2016 10:09:25 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/10/2016 09:57:42 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/10/2016 09:50:31 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/10/2016 09:46:58 AM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.

This is often caused by incorrect security settings in either the writer or requestor process.

Operation:

Gathering Writer Data

Context:

Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

Writer Name: System Writer

Writer Instance ID: {cd0d9d4d-8361-4f69-a60e-e028a919b049}

System errors:

=============

Error: (06/11/2016 06:51:06 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\Windows\System32\IWMSSvc.dll

Error: (06/11/2016 06:51:06 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\Windows\System32\IWMSSvc.dll

Error: (06/11/2016 06:51:06 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\Windows\System32\IWMSSvc.dll

Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )

Description: The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )

Description: The iPod Service service terminated unexpectedly. It has done this 1 time(s).

Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )

Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )

Description: The BsHelpCS service terminated unexpectedly. It has done this 1 time(s).

Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )

Description: The CyberGhost 5 Client Service service terminated unexpectedly. It has done this 1 time(s).

Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )

Description: The Intel® PROSet/Wireless Event Log service terminated unexpectedly. It has done this 1 time(s).

Error: (06/11/2016 06:51:03 PM) (Source: Service Control Manager) (User: )

Description: The Intel® PROSet/Wireless Registry Service service terminated unexpectedly. It has done this 1 time(s).

Microsoft Office Sessions:

=========================

Error: (06/11/2016 06:52:00 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/11/2016 06:42:39 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/11/2016 01:35:03 AM) (Source: SideBySide)(User: )

Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestc:\program files (x86)\ivt corporation\bluesoleil\MAP_BsSMSEditor.exe

Error: (06/11/2016 01:35:03 AM) (Source: SideBySide)(User: )

Error: (06/11/2016 01:33:09 AM) (Source: SideBySide)(User: )

Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\IVT Corporation\BlueSoleil\MAP_BsSMSEditor.exe

Error: (06/11/2016 01:33:09 AM) (Source: SideBySide)(User: )

Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\IVT Corporation\BlueSoleil\BsSMSEditor.exe

Error: (06/10/2016 10:09:25 AM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/10/2016 09:57:42 AM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/10/2016 09:50:31 AM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/10/2016 09:46:58 AM) (Source: VSS)(User: )

Description: 0x80070005, Access is denied.

Operation:

Gathering Writer Data

Context:

Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

Writer Name: System Writer

Writer Instance ID: {cd0d9d4d-8361-4f69-a60e-e028a919b049}

CodeIntegrity Errors:

===================================

Date: 2016-05-14 09:39:52.626

Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system.

Date: 2016-05-14 09:05:06.241

Date: 2016-05-14 08:57:17.474

Date: 2016-05-13 22:50:53.143

Date: 2016-05-13 22:05:58.637

Date: 2016-05-13 20:54:26.501

Date: 2016-05-13 20:45:44.196

Date: 2016-05-13 16:05:22.772

Date: 2016-05-13 15:04:49.750

Date: 2016-05-13 09:48:51.295

=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.8.42382 - BitTorrent Inc.)

Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.242 - Adobe Systems Incorporated)

Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.242 - Adobe Systems Incorporated)

Alps Pointing-device for VAIO (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: - ALPS ELECTRIC CO., LTD.)

Apple Application Support (32-bit) (HKLM-x32\...\{26356515-5821-40FA-9C3D-9785052A1062}) (Version: 4.3.1 - Apple Inc.)

Apple Application Support (64-bit) (HKLM\...\{C2651553-6CA3-4822-B2E6-BC4ACA6E0EA2}) (Version: 4.3.1 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)

Betternet (HKLM-x32\...\Betternet) (Version: - )

BlueSoleil 10.0.479.1 (HKLM\...\{9453A661-550D-4FB9-BC91-3C1EEDF2ABDB}) (Version: 10.0.479.1 - IVT Corporation)

Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)

CyberGhost 5 (HKLM\...\CyberGhost 5_is1) (Version: - CyberGhost S.R.L.)

EaseUS Partition Master 10.8 (HKLM-x32\...\EaseUS Partition Master_is1) (Version: - EaseUS)

Fast Windows Hider 3.9 (HKCU\...\Fast Windows Hider) (Version: 3.9 - Hidetools)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.84 - Google Inc.)

Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden

Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.115 - Google Inc.) Hidden

Hotspot Shield 5.20.22 Embedded (HKLM-x32\...\{AF599C42-A2E5-4251-B7EE-4925A26807CB}) (Version: 5.20.22.9384 - Buildbot) Hidden

IDM Patch 6.25 build 03 (HKLM-x32\...\IDM Patch 6.25 build 03) (Version: build 03 - SandySeedings Team)

Intel® PROSet/Wireless WiFi Software (HKLM\...\{D16A2127-B927-4379-B153-3DEC091E4EEB}) (Version: 13.02.1000 - Intel Corporation)

Internet Download Manager (HKLM-x32\...\Internet Download Manager) (Version: - Tonec Inc.)

iTunes (HKLM\...\{9F4BF859-C3A4-4AB6-BDD1-9C5D58188598}) (Version: 12.4.1.6 - Apple Inc.)

Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.4763.1000 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)

OpenVPN 2.3.6-I001 (HKLM-x32\...\OpenVPN) (Version: 2.3.6-I001 - )

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7541 - Realtek Semiconductor Corp.)

Remote Mouse version 2.702 (HKLM-x32\...\{01E4BC6D-3ACC-45E1-8928-C2FF626F63F3}_is1) (Version: 2.702 - Remote Mouse)

SMADAV version 10.3.1 (HKLM-x32\...\{8B9FA5FF-3E61-4658-B0DA-E6DDB46D6BAD}_is1) (Version: 10.3.1 - SmadSoft)

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.9.10 - Synaptics Incorporated)

TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )

VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)

WIDCOMM Bluetooth Software (HKLM\...\{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}) (Version: 6.3.0.5600 - Broadcom Corporation)

Windows Driver Package - Atheros Communications Inc. (athr) Net (12/29/2009 8.0.0.279) (HKLM\...\BADC2853BAE2C2BA5C60113ADD1F3A253131BAAD) (Version: 12/29/2009 8.0.0.279 - Atheros Communications Inc.)

Windows Driver Package - Marvell (yukonw7) Net (04/16/2010 11.25.2.3) (HKLM\...\75E14D32AED1E199C9067D18261BF018CF8790C6) (Version: 04/16/2010 11.25.2.3 - Marvell)

WinRAR 5.00 beta 6 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.00.6 - win.rar GmbH)

========================= Devices: ================================

Name: StorLib bus (virtual storages support)

Description: StorLib bus (virtual storages support)

Class Guid: {1378e71b-ab4d-4348-af26-cba56b12969e}

Manufacturer: EldoS Corporation

Service: cbfs3

Device ID: ROOT\STORLIB\0000

Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Resolution: A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:

On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Name:

Description:

Class Guid:

Manufacturer:

Service:

Device ID: NUSB3\ROOT_HUB30\5&2BB62D84&0

Problem: : The drivers for this device are not installed. (Code 28)

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

========================= Memory info: ===================================

Percentage of memory in use: 63%

Total physical RAM: 4007.2 MB

Available physical RAM: 1448.28 MB

Total Virtual: 8012.61 MB

Available Virtual: 5088.46 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:146.87 GB) (Free:96.49 GB) NTFS

2 Drive d: () (Fixed) (Total:318.79 GB) (Free:297.42 GB) NTFS

4 Drive i: (1TB IMATION) (Fixed) (Total:931.51 GB) (Free:225.23 GB) NTFS

========================= Users: ========================================

User accounts for \\SUPERLANCE-PC

Administrator Guest SONY

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

Unfortunately, when i try to click the download link (Download Latest Version 4.87MB) for Speecy, all i got was a blank empty page with no download content whatsoever.

So i was hoping you could give me a different link for that.

Again, thanks for your quick response and i appreciate everything,

Regards,

Lance

#4
RKinner

Posted 11 June 2016 - 10:31 AM

Malware Expert

Expert
24,624 posts

The speccy link works for me so I'm not sure what's happening.

You have a lot of different VPN programs installed. I would uninstall all of them and see if that helps any.

Betternet

CyberGhost 5

Hotspot Shield 5.20.22

OpenVPN 2.3.6-I001

TAP-Windows 9.9.2

Your Intel® WiFi Link 1000 BGN Wireless is having problems so I would also try updating the driver for it. Check your PC maker's website or you can sometimes get on through Control Panel, Windows Update, Check for Updates then look in the Optional list. If all else fails then check on the intel.com website https://downloadcent...-?product=72252

Probably not part of your problem but you have several drivers missing:

Right click on Computer and select Manage and then Device Manager then View, Show Hidden Drivers. Now look in the right pane for yellow flagged devices. Right click on one and select properties then click on the Details tab. Change Property to Hardware IDs. Click on the top one then right click and copy. Paste that into a reply. Repeat for all yellow flagged devices.

#5
Lance Cabrera Fajardo

Posted 12 June 2016 - 05:02 AM

Member

Topic Starter
Member
29 posts

I already download Speecy, installed and run it, then attached the txt file(SUPERLANCE-PC.txt) with this reply.

I also uninstalled Betternet, Cyberghost, OpenVPN, TapVPn, and i don't know why the HotspotShield is still registered/showing on my PC while i already uninstalled it few days ago. And it's never been appearing on the installed Programs on my Control Panel.

Anyways, for the Missing Drivers:

flagged item or driver/s:

NUSB3\ROOT_HUB30&VID_1033&PID_0194&REV_0004&SID_9081104D

root\cbfs_storlib_bus3

I also followed this instruction of yours:

"...Intel® WiFi Link 1000 BGN Wireless is having problems so I would also try updating the driver for it. Check your PC maker's website or you can sometimes get on through Control Panel, Windows Update, Check for Updates then look in the Optional list. If all else fails then check on the intel.com website https://downloadcent...-?product=72252"

then installed the

Intel® PROSet/Wireless Software and Drivers for Windows 7* 64bit

but when i tried to installed it, the process was blocked.

Pardon me for a lot of probs,. and thanks for your patience...

Attached Files

SUPERLANCE-PC.txt 79.07KB 374 downloads

#6
RKinner

Posted 12 June 2016 - 08:01 AM

Malware Expert

Expert
24,624 posts

The hotspot shield is hidden in your uninstall list:

Hotspot Shield 5.20.22 Embedded (HKLM-x32\...\{AF599C42-A2E5-4251-B7EE-4925A26807CB}) (Version: 5.20.22.9384 - Buildbot) Hidden

I think it was probably installed by some other program. See if AdwCleaner will get it:

Download : ADWCleaner to your desktop. Make sure you get the correct Download button. Sometimes the ads on BleepingComputer will mimic the real Download button which should say: Download Now @BleepingComputer

NOTE: If using Internet Explorer and you get an alert that stops the program downloading, click on the warning and allow the download to complete.

Close all programs, pause your anti-virus and run AdwCleaner (Vista or Win 7 => right click and Run As Administrator).

Click on Scan and follow the prompts. Let it run unhindered. When done, click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.

The report will be saved in the C:\AdwCleaner folder.

The flagged driver

NUSB3\ROOT_HUB30&VID_1033&PID_0194&REV_0004&SID_9081104D

is Renesas USB3.0 Host Controller Driver

I don't know the model of your notebook. Appears to be a Sony. It's best to get the preferred driver from their support website for your particular model but you can try:

http://www.sony-mea....download/495028

The "blocked" install is just telling you that you first need to uninstall the old version first:

Intel® PROSet/Wireless WiFi Software (HKLM\...\{D16A2127-B927-4379-B153-3DEC091E4EEB}) (Version: 13.02.1000 - Intel Corporation)

Best to reboot after the uninstall before trying to install the new version. You might want to see if you can find a copy of the old version to download first just in case the new version doesn't work for some reason as uninstalling will leave you without WiFi.

#7
Lance Cabrera Fajardo

Posted 13 June 2016 - 01:17 PM

Member

Topic Starter
Member
29 posts

Here's the log after i used AdwCleaner:

# AdwCleaner v5.119 - Logfile created 13/06/2016 at 23:11:45

# Updated 30/05/2016 by Xplode

# Database : 2016-06-12.1 [Server]

# Operating system : Windows 7 Professional Service Pack 1 (X64)

# Username : SONY - SUPERLANCE-PC

# Running from : C:\Users\SONY\Desktop\AdwCleaner.exe

# Option : Scan

# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***** [ DLL ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

***** [ Web browsers ] *****

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [4307 bytes] - [11/06/2016 18:50:41]

C:\AdwCleaner\AdwCleaner[S1].txt - [4044 bytes] - [11/06/2016 18:46:59]

C:\AdwCleaner\AdwCleaner[S2].txt - [787 bytes] - [13/06/2016 23:11:45]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [859 bytes] ##########

I already installed the Intel® PROSet/Wireless WiFi Software

but the Wifi/Network Icon still shows the same, is it a hopeless case? should i leave it that way?

Thanks!

#8
RKinner

Posted 13 June 2016 - 01:34 PM

Malware Expert

Expert
24,624 posts

The icon you are looking at is for the wired Ethernet. The one for the wireless looks like this:

Click on the up arrow to the left of the little icons. Click on Customize.

Scroll down to the one that looks like the one in my picture and change it to Show Icon and Notification.

#9
Lance Cabrera Fajardo

Posted 13 June 2016 - 02:17 PM

Member

Topic Starter
Member
29 posts

This is all what's showing in mine.

Btw, i'm currently connected to a Wifi and not on a Lan cable network.

#10
RKinner

Posted 13 June 2016 - 03:38 PM

Malware Expert

Expert
24,624 posts

If you right click on the icon does it let you go to Network & Sharing Center? If so can you take a screen shot of the window?

#11
Lance Cabrera Fajardo

Posted 15 June 2016 - 02:50 AM

Member

Topic Starter
Member
29 posts

Sorry for the late reply.

#12
RKinner

Posted 15 June 2016 - 09:21 AM

Malware Expert

Expert
24,624 posts

Delays are no problem. I don't keep track.

Can you go into Device Manager, View, Show Hidden Devices then click on the arrow in front of Network Adapters and take a screen shot of the devices under Network Adapters?