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Router password problem

Started by loki16 , Jun 10 2016 01:49 PM

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#1
loki16
Posted 10 June 2016 - 01:49 PM

loki16

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Bit of a curly one here, I'll try to explain clearly.

Noticed my wifi getting lots of use, I suppose by neighbour's. It wouldn't worry me except I'm getting lots of buffering on Netflix which is taking things too far. Decide to reset the password and maybe rename and hide the wifi network.

Try to get into the admin. Sticker says http://tplinklogin.netbut looks like the owner let the domain run out and you get a nasty squatter's ad site. No problem, go the IP option with 198.162.1.1

That leads me to a login that is different to the usual admin/admin one. It's in Spanish (which seems odd as TP Link is usually in English) and asks just for password, nothing else. I've tried 'admin' and lots of other default password options but can't get in.

Tried a router reset but that gives me the same login interface, asking for password (not user name) and nothing else.

I'm stuck.

Can anyone help me out?

Thanks

PS Tried a ping and it matches 192.168.1.1

Also, I'm in Spain so the Spanish interface sort of makes sense, up to the point that admin/admin won't work.

Edited by loki16, 10 June 2016 - 01:50 PM.

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#2
SleepyDude
Posted 10 June 2016 - 01:59 PM

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Hi,

 

Please post the exact model of the TPlink router you have.

 

Are you connected to the router using an Ethernet cable?


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#3
Dakeyras
Posted 10 June 2016 - 05:58 PM

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loki16 , a thought since you mentioned the Spanish interface and the default for most TPLink hardware is 'admin'; actually try the Spanish:

administración
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#4
loki16
Posted 11 June 2016 - 04:20 AM

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@sleepydude
Replied yesterday but see it didn't work...

Have tried via wifi and Ethernet. Now can only try Ethernet as factory reset has deleted previous wifi network details and I can't connect to the new default wifi network.

TP Link TL WR1043ND
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#5
loki16
Posted 11 June 2016 - 04:21 AM

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@dakeyras
Sadly no, but I'm impressed by your thinking outside the box!
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#6
SleepyDude
Posted 11 June 2016 - 04:57 AM

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Hi,

 

- Download MiniToolBox and save it to the Desktop
- Disconnect the computer from any other connection (including wireless) and connect the computer to one of the yellow ports on the TP-link wait 5 minutes to make sure the computer gets an IP from the router

- Run Minitoolbox  and check the following options:

  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log

Click on Go.
 

 

Please post the resulting log in your next reply.


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#7
loki16
Posted 11 June 2016 - 05:43 AM

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Hi,

 

- Download MiniToolBox and save it to the Desktop
- Disconnect the computer from any other connection (including wireless) and connect the computer to one of the yellow ports on the TP-link wait 5 minutes to make sure the computer gets an IP from the router

- Run Minitoolbox  and check the following options:

  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log

Click on Go.
 

 

Please post the resulting log in your next reply.

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by craigles (administrator) on 11-06-2016 at 13:38:07
Running from "C:\Users\craigles\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: Satellite U400 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller = Conexión de área local (Connected)
Controlador Intel® WiFi Link 5100 = Conexión de red inalámbrica (Media disconnected)


# ----------------------------------
# Configuraci¢n de IPv4
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Conexi¢n de red inal mbrica" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Conexi¢n de  rea local" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Conexi¢n de  rea local* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Conexi¢n de red Bluetooth" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# Fin de la configuraci¢n de IPv4



Configuraci¢n IP de Windows

   Nombre de host. . . . . . . . . : craigles-PC
   Sufijo DNS principal  . . . . . :
   Tipo de nodo. . . . . . . . . . : h¡brido
   Enrutamiento IP habilitado. . . : no
   Proxy WINS habilitado . . . . . : no
   Lista de b£squeda de sufijos DNS: telefonica.net

Adaptador de Ethernet Conexi¢n de  rea local:

   Sufijo DNS espec¡fico para la conexi¢n. . : telefonica.net
   Descripci¢n . . . . . . . . . . . . . . . : Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller
   Direcci¢n f¡sica. . . . . . . . . . . . . : 00-23-8B-A2-7C-5B
   DHCP habilitado . . . . . . . . . . . . . : s¡
   Configuraci¢n autom tica habilitada . . . : s¡
   V¡nculo: direcci¢n IPv6 local. . . : fe80::8ca9:2883:cff8:46c9%17(Preferido)
   Direcci¢n IPv4. . . . . . . . . . . . . . : 192.168.1.36(Preferido)
   M scara de subred . . . . . . . . . . . . : 255.255.255.0
   Concesi¢n obtenida. . . . . . . . . . . . : s bado, 11 de junio de 2016 13:34:39
   La concesi¢n expira . . . . . . . . . . . : domingo, 12 de junio de 2016 1:35:04
   Puerta de enlace predeterminada . . . . . : 192.168.1.1
   Servidor DHCP . . . . . . . . . . . . . . : 192.168.1.1
   IAID DHCPv6 . . . . . . . . . . . . . . . : 268444555
   DUID de cliente DHCPv6. . . . . . . . . . : 00-01-00-01-1D-6B-D1-ED-00-23-8B-A2-7C-5B
   Servidores DNS. . . . . . . . . . . . . . : 80.58.61.250
                                       80.58.61.254
   Servidor WINS principal . . . . . . . . . : 192.168.1.1
   NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado

Adaptador de LAN inal mbrica Conexi¢n de red inal mbrica:

   Estado de los medios. . . . . . . . . . . : medios desconectados
   Sufijo DNS espec¡fico para la conexi¢n. . : telefonica.net
   Descripci¢n . . . . . . . . . . . . . . . : Intel® WiFi Link 5100 AGN
   Direcci¢n f¡sica. . . . . . . . . . . . . : 00-22-FA-9F-75-9E
   DHCP habilitado . . . . . . . . . . . . . : s¡
   Configuraci¢n autom tica habilitada . . . : s¡

Adaptador de t£nel isatap.telefonica.net:

   Estado de los medios. . . . . . . . . . . : medios desconectados
   Sufijo DNS espec¡fico para la conexi¢n. . : telefonica.net
   Descripci¢n . . . . . . . . . . . . . . . : Microsoft ISATAP Adapter
   Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP habilitado . . . . . . . . . . . . . : no
   Configuraci¢n autom tica habilitada . . . : s¡

Adaptador de t£nel Teredo Tunneling Pseudo-Interface:

   Sufijo DNS espec¡fico para la conexi¢n. . :
   Descripci¢n . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP habilitado . . . . . . . . . . . . . : no
   Configuraci¢n autom tica habilitada . . . : s¡
   Direcci¢n IPv6 . . . . . . . . . . : 2001:0:9d38:90d7:2487:3bda:acd8:2700(Preferido)
   V¡nculo: direcci¢n IPv6 local. . . : fe80::2487:3bda:acd8:2700%8(Preferido)
   Puerta de enlace predeterminada . . . . . : ::
   IAID DHCPv6 . . . . . . . . . . . . . . . : 268435456
   DUID de cliente DHCPv6. . . . . . . . . . : 00-01-00-01-1D-6B-D1-ED-00-23-8B-A2-7C-5B
   NetBIOS sobre TCP/IP. . . . . . . . . . . : deshabilitado
Servidor:  250.red-80-58-61.staticip.rima-tde.net
Address:  80.58.61.250

Nombre:  google.com
Addresses:  2a00:1450:4003:807::200e
      216.58.211.206


Haciendo ping a google.com [216.58.214.174] con 32 bytes de datos:
Respuesta desde 216.58.214.174: bytes=32 tiempo=10ms TTL=57
Respuesta desde 216.58.214.174: bytes=32 tiempo=10ms TTL=57

Estad¡sticas de ping para 216.58.214.174:
    Paquetes: enviados = 2, recibidos = 2, perdidos = 0
    (0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
    M¡nimo = 10ms, M ximo = 10ms, Media = 10ms
Servidor:  250.red-80-58-61.staticip.rima-tde.net
Address:  80.58.61.250

Nombre:  yahoo.com
Addresses:  2001:4998:44:204::a7
      2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      206.190.36.45
      98.139.183.24
      98.138.253.109


Haciendo ping a yahoo.com [206.190.36.45] con 32 bytes de datos:
Respuesta desde 206.190.36.45: bytes=32 tiempo=213ms TTL=49
Respuesta desde 206.190.36.45: bytes=32 tiempo=216ms TTL=49

Estad¡sticas de ping para 206.190.36.45:
    Paquetes: enviados = 2, recibidos = 2, perdidos = 0
    (0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
    M¡nimo = 213ms, M ximo = 216ms, Media = 214ms

Haciendo ping a 127.0.0.1 con 32 bytes de datos:
Respuesta desde 127.0.0.1: bytes=32 tiempo<1m TTL=128
Respuesta desde 127.0.0.1: bytes=32 tiempo<1m TTL=128

Estad¡sticas de ping para 127.0.0.1:
    Paquetes: enviados = 2, recibidos = 2, perdidos = 0
    (0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
    M¡nimo = 0ms, M ximo = 0ms, Media = 0ms
===========================================================================
ILista de interfaces
 17...00 23 8b a2 7c 5b ......Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller
 11...00 22 fa 9f 75 9e ......Intel® WiFi Link 5100 AGN
  1...........................Software Loopback Interface 1
  7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Tabla de enrutamiento
===========================================================================
Rutas activas:
Destino de red        M scara de red   Puerta de enlace   Interfaz  M‚trica
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.36     20
        127.0.0.0        255.0.0.0      En v¡nculo         127.0.0.1    306
        127.0.0.1  255.255.255.255      En v¡nculo         127.0.0.1    306
  127.255.255.255  255.255.255.255      En v¡nculo         127.0.0.1    306
      192.168.1.0    255.255.255.0      En v¡nculo      192.168.1.36    276
     192.168.1.36  255.255.255.255      En v¡nculo      192.168.1.36    276
    192.168.1.255  255.255.255.255      En v¡nculo      192.168.1.36    276
        224.0.0.0        240.0.0.0      En v¡nculo         127.0.0.1    306
        224.0.0.0        240.0.0.0      En v¡nculo      192.168.1.36    276
  255.255.255.255  255.255.255.255      En v¡nculo         127.0.0.1    306
  255.255.255.255  255.255.255.255      En v¡nculo      192.168.1.36    276
===========================================================================
Rutas persistentes:
  Ninguno

IPv6 Tabla de enrutamiento
===========================================================================
Rutas activas:
 Cuando destino de red m‚trica      Puerta de enlace
  8    306 ::/0                     En v¡nculo
  1    306 ::1/128                  En v¡nculo
  8    306 2001::/32                En v¡nculo
  8    306 2001:0:9d38:90d7:2487:3bda:acd8:2700/128
                                    En v¡nculo
 17    276 fe80::/64                En v¡nculo
  8    306 fe80::/64                En v¡nculo
  8    306 fe80::2487:3bda:acd8:2700/128
                                    En v¡nculo
 17    276 fe80::8ca9:2883:cff8:46c9/128
                                    En v¡nculo
  1    306 ff00::/8                 En v¡nculo
 17    276 ff00::/8                 En v¡nculo
  8    306 ff00::/8                 En v¡nculo
===========================================================================
Rutas persistentes:
  Ninguno

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/11/2016 12:14:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3031

Error: (06/11/2016 12:14:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3031

Error: (06/11/2016 12:14:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/11/2016 12:14:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1593

Error: (06/11/2016 12:14:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1593

Error: (06/11/2016 12:14:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/10/2016 12:47:31 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: craigles-PC)
Description: No se pudo activar la aplicación Microsoft.Windows.Photos_8wekyb3d8bbwe!App debido al error: -2147023170. Consulte el registro Microsoft-Windows-TWinUI/Operational para obtener más información.

Error: (06/09/2016 07:02:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1500

Error: (06/09/2016 07:02:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1500

Error: (06/09/2016 07:02:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (06/11/2016 01:05:14 PM) (Source: DCOM) (User: craigles-PC)
Description: establecido de forma predeterminada en el equipoLocalActivación{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}craigles-PCcraiglesS-1-5-21-2970010729-4115029806-581332876-1001LocalHost (con LRPC)Microsoft.Windows.FeatureOnDemand.InsiderHub_10.0.10586.0_neutral_neutral_cw5n1h2txyewyS-1-15-2-4016783169-893401051-2237370320-274899566-412088533-2398988950-2155762795

Error: (06/11/2016 12:14:47 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (06/10/2016 03:59:07 PM) (Source: BTHUSB) (User: )
Description: A causa de un error no determinado en el adaptador Bluetooth local, éste no se usará. Se descargó el controlador.

Error: (06/10/2016 12:59:08 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (06/10/2016 12:47:25 PM) (Source: BTHUSB) (User: )
Description: A causa de un error no determinado en el adaptador Bluetooth local, éste no se usará. Se descargó el controlador.

Error: (06/09/2016 07:02:16 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (06/09/2016 05:52:19 PM) (Source: BTHUSB) (User: )
Description: A causa de un error no determinado en el adaptador Bluetooth local, éste no se usará. Se descargó el controlador.

Error: (06/09/2016 02:22:31 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (06/09/2016 12:56:47 PM) (Source: DCOM) (User: craigles-PC)
Description: establecido de forma predeterminada en el equipoLocalActivación{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}craigles-PCcraiglesS-1-5-21-2970010729-4115029806-581332876-1001LocalHost (con LRPC)Microsoft.Windows.FeatureOnDemand.InsiderHub_10.0.10586.0_neutral_neutral_cw5n1h2txyewyS-1-15-2-4016783169-893401051-2237370320-274899566-412088533-2398988950-2155762795

Error: (06/09/2016 12:55:12 PM) (Source: BTHUSB) (User: )
Description: A causa de un error no determinado en el adaptador Bluetooth local, éste no se usará. Se descargó el controlador.


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2016-05-17 11:42:49.414
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-16 20:19:44.992
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\Microsoft.StdFormat\7.0.3300.0__b03f5f7f11d50a3a\Microsoft.StdFormat.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-05-16 20:19:44.931
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-05-16 20:19:44.885
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\MSDATASRC\7.0.3300.0__b03f5f7f11d50a3a\MSDATASRC.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-05-16 20:19:44.804
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\Microsoft.StdFormat\7.0.3300.0__b03f5f7f11d50a3a\Microsoft.StdFormat.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-05-16 20:19:44.713
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-05-16 20:19:44.590
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\MSDATASRC\7.0.3300.0__b03f5f7f11d50a3a\MSDATASRC.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-05-16 20:19:42.752
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-05-16 20:19:41.798
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-05-16 20:10:30.222
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\Microsoft.StdFormat\7.0.3300.0__b03f5f7f11d50a3a\Microsoft.StdFormat.dll that did not meet the Microsoft signing level requirements.


**** End of log ****
 


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#8
loki16
Posted 11 June 2016 - 05:48 AM

loki16

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Appreciate all your help.

 

My thoughts to date:

 

TP Link Spain have added their own login window. If not them, then who?

 

'New' router admin login window does not accept admin/admin

'New' router admin login window only asks for password.

'New' router admin login window does not ask for user name

 

Router factory reset does not reset from 'new' router admin login window


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#9
SleepyDude
Posted 11 June 2016 - 08:20 AM

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Hi,

 

Presently the router is using the IP 192.168.1.1 but the router manual says that the default IP should be 192.168.0.1! Not sure if the reset worked as expected...

 

Try to connect to http://192.168.1.1 using Firefox and not Internet Explorer, IE will ask for the user/password before opening the logon web page similar to this one:

wireless_security2.png

 

The default username/password should be admin I don't think the built-in account changes depending on the language.

 

All this can be different if the router was provided to you by some ISP that did some customization on the router firmware.

 


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#10
loki16
Posted 12 June 2016 - 02:55 AM

loki16

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I have tried both IPs

I have tried FF, IE and Opera

All result in the same login window

I bought this router from a store. Returned yesterday and they have no ideas. I'll call TP Link Spain when they open tomorrow. I'd like to toss the [bleep] thing in the rubbish!

Attached Thumbnails

  • image.jpeg

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#11
SleepyDude
Posted 12 June 2016 - 04:40 AM

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That page is from another device most likely some other router that connects your home to the fiber optic network of your ISP.

 

Try to configure the TP-Link router only with the PC connect and nothing else make sure you disconnect the cable from the blue Internet port.


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#12
Dakeyras
Posted 12 June 2016 - 03:36 PM

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@dakeyras
Sadly no, but I'm impressed by your thinking outside the box!

Thank you, nothing ventured/gained as they say...good luck sorting the issue and you are in very capable hands indeed with SleepyDude. :)
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#13
SleepyDude
Posted 12 June 2016 - 04:17 PM

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good luck sorting the issue and you are in very capable hands indeed with SleepyDude. :)

 

Thank You Dakeyras  ;)


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