[RKinner]

Let dism run for a while.  See if the prompt comes back.  Usually take about 10 minutes.

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nothing so far

[pharper]

nothing so far

[RKinner]

Can you attach:

 

C:\Windows\Logs\CBS\CBS.log

[pharper]

here is the error I got with the cleanup

Attached Thumbnails

• 

[pharper]

here ya go

Attached Thumbnails

• 

[RKinner]

OK.  Cleanup-image option apparently only works with Win 8.

 

No I'm looking for the whole c:\windows\logs\cbs\cbs.log  file.  It may be too big to attach.

[pharper]

I'm sorry I don't understand?

[pharper]

I don't know what you want me to attach, lol

[RKinner]

I'm looking for the file:  cbs.log

 

which is located in c:\windows\logs\cbs

[pharper]

I don't know if this is what you want?

 

Attached Files

•  CBS.zip   357.18KB   165 downloads

[RKinner]

That's it.

 

See if you can do the Run Now under

 

Windows 8.1, Windows 8, and Windows 7

on

https://support.micr...en-us/kb/971058

[pharper]

Ok, it has been spinning...checking regristry keys for a couple of hours now.  How long should I wait?

[RKinner]

I'd give it a few more hours.  

[pharper]

Well after almost 12 hours nothing, still just spinning.  I give up.  

[RKinner]

OK.  That's a bit too long.  Let's see if the file:  cbs.log

 

which is located in c:\windows\logs\cbs

 

has anything new to say.