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Problems downloading and running programs

Started by pharper , Jun 16 2016 10:01 PM

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#106
pharper
Posted 22 June 2016 - 08:43 AM

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I don't see how to uninstall Windows live mail?  It isn't showing up on programs?


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#107
pharper
Posted 22 June 2016 - 08:45 AM

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Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 22/06/2016 9:45:38 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:47 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 22/06/2016 2:18:45 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 22/06/2016 4:15:28 AM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MULTI-CARD&REV_1.00#00000#.

Log: 'System' Date/Time: 22/06/2016 4:14:41 AM
Type: Warning Category: 0
Event: 1 Source: RTL8169
Realtek PCIe FE Family Controller is disconnected from network.

Log: 'System' Date/Time: 22/06/2016 1:27:28 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

Log: 'System' Date/Time: 22/06/2016 1:27:28 AM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll

Log: 'System' Date/Time: 22/06/2016 12:36:29 AM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MULTI-CARD&REV_1.00#00000#.

Log: 'System' Date/Time: 22/06/2016 12:35:53 AM
Type: Warning Category: 0
Event: 1 Source: RTL8169
Realtek PCIe FE Family Controller is disconnected from network.

Log: 'System' Date/Time: 22/06/2016 12:35:28 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

Log: 'System' Date/Time: 22/06/2016 12:35:28 AM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll


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#108
RKinner
Posted 22 June 2016 - 08:49 AM

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Look for: Windows Live Essentials

 

Please run the disk check for E:  I want to see if it will help with this error:

 

Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

 

 


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#109
pharper
Posted 22 June 2016 - 08:53 AM

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I pulled the SD card out, so there is no E now.  Does that help?


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#110
pharper
Posted 22 June 2016 - 08:55 AM

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Ok it's under windows essentials.  and I really wanted to use that.  oh well


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#111
RKinner
Posted 22 June 2016 - 09:05 AM

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Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.
 
Reboot. 
 
 
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
 
* System
4. Under 'Select type to list', select:
* Error
* Warning
 
 
Then use the 'Number of events' as follows:
 
 
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
 
 
Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)

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#112
pharper
Posted 22 June 2016 - 09:18 AM

pharper

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Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 22/06/2016 10:17:36 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 22/06/2016 3:14:51 PM
Type: Warning Category: 0
Event: 1 Source: RTL8169
Realtek PCIe FE Family Controller is disconnected from network.

Log: 'System' Date/Time: 22/06/2016 3:14:18 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

Log: 'System' Date/Time: 22/06/2016 3:14:18 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll


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#113
pharper
Posted 22 June 2016 - 09:19 AM

pharper

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Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 22/06/2016 10:19:29 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


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#114
RKinner
Posted 22 June 2016 - 09:21 AM

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That looks good.  

 

How is it running now?  What problems do you see?


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#115
pharper
Posted 22 June 2016 - 09:25 AM

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let me see I haven't tried anything yet.


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#116
pharper
Posted 22 June 2016 - 09:29 AM

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Well I purchased a new anti virus the other day and it wouldn't finish downloading it, I still can't open it when I click on the icon.

 

Also, what do you recommend as far as maintenance, what should I do first and what order?  Disk defrag, cleanup, etc?


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#117
pharper
Posted 22 June 2016 - 09:40 AM

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I am a little confused with Bitdefender.... when I put the cursor on the icon in bottom left, it shows, bitdefender is not responding, please restart the computer and if  the problem persists contact bitdefender support?

 

I was finally able to click on it and says my computer is clean? 


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#118
RKinner
Posted 22 June 2016 - 09:51 AM

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Windows 7 does its own defrag if you leave it on.  Doesn't hurt to do it manually once in a while if you shut it down at night.  I'll give you a list of things to do when we finish.

 

Don't know much about BitDefender.  It's a good program so we don't see a lot of it on the forum.  I would try a new download now and see if that goes better.  (Uninstall the older version and reboot before installing the new download.

 

Did we ever get a Speccy log?

 

Get the free version of Speccy:
 
http://www.filehippo...download_speccy (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  
Download, Save and Install it.  Tell it you do not need CCLEANER.    Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), 
File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  
(It will be near the top about 10 lines down.) Save the file.  Attach the file to your next post.  (More Reply Options, Choose File, Open, Attach This File)

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#119
RKinner
Posted 22 June 2016 - 09:52 AM

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PS.  Going to be away from the PC for a few hours.


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#120
pharper
Posted 22 June 2016 - 10:23 AM

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see attached speccy

Attached Files


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