[crexson]

Computer wasn't able to boot ever since few weeks back.
When I try to boot normally its stuck on "starting windows".
Then I tried to get into safe mode but it gets stuck on aswRVRT.sys
I did "Startup repair" but it just stuck at the blue screen with nothing shown.
I tried "last known good configuration" and it still didnt work.
I have no "system restore" point.

OS: Windows 7 Home Premium (not sure 32 or 64-bit)
I don't have a Windows CD.

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I had download the Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC, restart the computer and tapping on F8 key until Advanced Boot Options appear then click on Repair your computer.

It give me a black screen and nothing more.

[crexson]

I had download the Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC, restart the computer and tapping on F8 key until Advanced Boot Options appear then click on Repair your computer.

It give me a black screen and nothing more.

[DonnaB]

Hi crexson,

I do apologize for the delay in responding. Do you still need help? If so, we'll need at least a 4GB USB flash drive and a second known clean computer.

Donna

[DonnaB]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

[DonnaB]

Hi crexson,

I have reopened this topic at your request. Please follow the instructions below as best you can. If you have any questions or concerns, please do not hesitate to ask.

You will need a USB Flash drive and a working computer to follow the instructions below.

On a working computer:

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected/problem PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Click on Repair your computer.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

• Select Command Prompt
  
  Next:
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select Computer and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the flash drive. Please copy and paste this log in your Topic.

[DonnaB]

Hi crexson,

Your topic had been reopened. Do you still need help?

[DonnaB]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.