Wow. I'm so sorry, Phill, I'm not sure how I missed that.
I thought I explained it in post #24 and again in #44 and elsewhere, but I see how/why it's not clear. When I brought the PC to a repair shop, they installed the OS on a new HDD that I supplied. But they used THEIR disks, not mine. Which is why I didn't have a product key (until the Jellybean app got it for me from the old drive).
The HDD is fresh, the PC is working (new battery too -- the previous "new battery" [which started this thread] was, as it turns out, broken!), and so now I just cannot seem to get Updates to download. Everything else is working AOK.
So, to sum-up everything we've done on this NEW HDD:
To your queries from a few posts ago: Yes, the time is correct. Yes, it's a "Windows Genuine" OS.
- I tried Windows Repair ("Fix it for Me")
- And I tried the rest of the steps here: http://www.wintips.o...r-vista-solved/
- I ran the Dell diagnostic tools and the Dell scanner. Both say all of my drivers are AOK and everything is running AOK.
- I found some posting that had a Zip file and it said "Unpack and run this" with no further instructions. The files were:
iaAHCIC.cat, iaAHCIC.inf, iaStorA.sys, iaStorAC.cat, iaStorAC.inf, & iaStorF.sys. I had and have NO idea how to "run" anything there. (I cannot find the link any longer, but posted the files for you that day)
- I tried DLing an ISO image of Win7, but the PC won't let me b/c I do NOT have IE11.
- So I tried DLing IE11, and I was brought to a page telling me I need this stuff: https://support.micr...n-us/kb/2847882
- When I tried to DL those prerequisites, I got the error message: "Installer encountered an error: 0xc8000247"
- This is supposed to FIX ERROR 0xc8000247: http://www.kapilarya...countered-error -- it did not work.
- I ran Seatools for Windows which told me everything on this HDD is AOK.
- I made sure UAC was enabled per your suggestion.
- I do not know ANYONE local with a PC, so I have no way of getting someone else to DL the ISO for me.
- Yesterday, per another suggestion I found online, I tried DL'ing https://www.microsof...s.aspx?id=46817 & https://www.microsof...s.aspx?id=53332 -- but I got the same "Installer encountered an error: 0xc8000247."
- Executing ANY msu files end up with that error.
We tried the Windows AIO tool for the PREVIOUS drive. Should I try that for THIS drive?
There're also 2 suggestions on this page (the 2nd one seems like just an advertisement, but I thought I'd check w/you):
P.S. I DO now have an external DVD player (which I've not even opened yet -- just got it). Would my Dell installation disk have a Windows Repair option???
Edited by Phlegmbot, 27 July 2016 - 07:29 PM.