[philbert2501]

Not long ago, I received help solving a problem relating to trying to install a graphics card. We finally got it figured out, but two or three times since then I've had the following problem: I try to wake my computer up from sleep, and instead of coming back on normally, I get nothing on the screen and a fan can be heard blowing very loudly, much more loudly than during normal operation (this also occurred during the previous graphics card issue, but was more consistent). I shut it off by holding the power button, try to power it up again, and the fan blows loudly and there's nothing on the screen again. The most recent occurrence was just a few minutes ago, and after going through this a couple of times and then waiting a couple of minutes, it started up correctly. I seem to remember something similar happening a year or more ago, but never happened again until now. 

 

The computer is a prebuilt HP h8-1380t. I'd appreciate any help I can get.

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Hello philbert2501,

 

The fact that this also happened with Windows 7 before Windows 10 makes it less likely (but not impossible) to be a problem with the OS.

 

Can I ask what drivers you have installed since upgrading to Windows 10, HP suggests end users check through Windows update, does not list any of their own and do not guarantee that any Windows 10 drivers obtained through Windows update will work.

 

 

[phillpower2]

Hello philbert2501,

 

The fact that this also happened with Windows 7 before Windows 10 makes it less likely (but not impossible) to be a problem with the OS.

 

Can I ask what drivers you have installed since upgrading to Windows 10, HP suggests end users check through Windows update, does not list any of their own and do not guarantee that any Windows 10 drivers obtained through Windows update will work.

 

 

[philbert2501]

The only driver I've installed since the upgrade to Windows 10 is the one for my Nvidia GeForce 8400 GS, the card I ended up using. The install file I downloaded from Nvidia says it's version 341.95, and device manager properties lists the driver version as 9.18.13.4195.

[phillpower2]

Run SlimDrivers (free) from here, allow the program to scan your computer to check for any missing or out of date drivers.

Please note that I am not suggesting that you use any other product or service that may be offered at the link and be sure to uncheck the SlimCleaner free download box.

[phillpower2]

Not heard back from you philbert2501, do you still require assistance or is the issue now resolved, an update would be appreciated.