See if this helps:
https://blogs.msdn.m...-of-error-9c59/
IE 11 won't close
Started by
abrahams child
, Jul 03 2016 07:23 PM
#62
Posted 07 August 2016 - 11:36 AM
abrahams child
- Topic Starter
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- Member
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- 291 posts
Member
In the programs/features it list IE as IE (Enable DEP). Is the normal listing for IE?
#63
Posted 07 August 2016 - 11:53 AM
abrahams child
- Topic Starter
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- Member
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- 291 posts
Member
Now we are starting to get a little bit over my head as to the procedures to try and fix IE 11. I copied the first step on the run function and it did nothing. What's elevated command line? I can figure out how to do some but now I need further guidance please.
Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 07/08/2016 10:43:23 AM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 06/08/2016 2:15:41 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 06/08/2016 1:31:02 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 30/07/2016 6:28:26 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 07/08/2016 5:06:30 PM
Type: Error Category: 0
Event: 36887 Source: Schannel
The following fatal alert was received: 20.
Log: 'System' Date/Time: 07/08/2016 5:05:16 PM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The HP Network Devices Support service terminated with the following error: The specified module could not be found.
Log: 'System' Date/Time: 07/08/2016 6:18:17 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
Log: 'System' Date/Time: 07/08/2016 6:12:06 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
Log: 'System' Date/Time: 07/08/2016 5:20:20 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
Log: 'System' Date/Time: 07/08/2016 4:53:21 AM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The HP Network Devices Support service terminated with the following error: The specified module could not be found.
Log: 'System' Date/Time: 07/08/2016 4:32:21 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
Log: 'System' Date/Time: 07/08/2016 4:32:21 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
Log: 'System' Date/Time: 07/08/2016 4:32:21 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Log: 'System' Date/Time: 07/08/2016 4:32:17 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Log: 'System' Date/Time: 07/08/2016 4:32:09 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
Log: 'System' Date/Time: 07/08/2016 4:32:04 AM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_N360 discache eeCtrl IDSVia64 mbamchameleon SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6
Log: 'System' Date/Time: 07/08/2016 4:31:05 AM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The Windows Update service terminated with the following error: %%-2147467243
Log: 'System' Date/Time: 07/08/2016 4:30:30 AM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The HP Network Devices Support service terminated with the following error: The specified module could not be found.
Log: 'System' Date/Time: 07/08/2016 4:20:29 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
Log: 'System' Date/Time: 07/08/2016 4:20:28 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
Log: 'System' Date/Time: 07/08/2016 4:20:28 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Log: 'System' Date/Time: 07/08/2016 4:20:26 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Log: 'System' Date/Time: 07/08/2016 4:20:18 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
Log: 'System' Date/Time: 07/08/2016 4:18:11 AM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_N360 discache eeCtrl IDSVia64 mbamchameleon SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 06/08/2016 7:48:43 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 06/08/2016 3:11:54 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 06/08/2016 12:46:13 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name imrk.net timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 04/08/2016 4:31:16 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 03/08/2016 3:57:54 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 01/08/2016 5:19:32 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 31/07/2016 2:16:05 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 29/07/2016 4:27:55 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 28/07/2016 8:12:33 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name imrk.net timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 28/07/2016 2:29:51 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
#64
Posted 07 August 2016 - 11:53 AM
abrahams child
- Topic Starter
-
- Member
-
- 291 posts
Member
Now we are starting to get a little bit over my head as to the procedures to try and fix IE 11. I copied the first step on the run function and it did nothing. What's elevated command line? I can figure out how to do some but now I need further guidance please.
Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 07/08/2016 10:43:23 AM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 06/08/2016 2:15:41 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 06/08/2016 1:31:02 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 30/07/2016 6:28:26 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 07/08/2016 5:06:30 PM
Type: Error Category: 0
Event: 36887 Source: Schannel
The following fatal alert was received: 20.
Log: 'System' Date/Time: 07/08/2016 5:05:16 PM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The HP Network Devices Support service terminated with the following error: The specified module could not be found.
Log: 'System' Date/Time: 07/08/2016 6:18:17 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
Log: 'System' Date/Time: 07/08/2016 6:12:06 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
Log: 'System' Date/Time: 07/08/2016 5:20:20 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
Log: 'System' Date/Time: 07/08/2016 4:53:21 AM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The HP Network Devices Support service terminated with the following error: The specified module could not be found.
Log: 'System' Date/Time: 07/08/2016 4:32:21 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
Log: 'System' Date/Time: 07/08/2016 4:32:21 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
Log: 'System' Date/Time: 07/08/2016 4:32:21 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Log: 'System' Date/Time: 07/08/2016 4:32:17 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Log: 'System' Date/Time: 07/08/2016 4:32:09 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
Log: 'System' Date/Time: 07/08/2016 4:32:04 AM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_N360 discache eeCtrl IDSVia64 mbamchameleon SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6
Log: 'System' Date/Time: 07/08/2016 4:31:05 AM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The Windows Update service terminated with the following error: %%-2147467243
Log: 'System' Date/Time: 07/08/2016 4:30:30 AM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The HP Network Devices Support service terminated with the following error: The specified module could not be found.
Log: 'System' Date/Time: 07/08/2016 4:20:29 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
Log: 'System' Date/Time: 07/08/2016 4:20:28 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
Log: 'System' Date/Time: 07/08/2016 4:20:28 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Log: 'System' Date/Time: 07/08/2016 4:20:26 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Log: 'System' Date/Time: 07/08/2016 4:20:18 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
Log: 'System' Date/Time: 07/08/2016 4:18:11 AM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_N360 discache eeCtrl IDSVia64 mbamchameleon SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 06/08/2016 7:48:43 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 06/08/2016 3:11:54 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 06/08/2016 12:46:13 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name imrk.net timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 04/08/2016 4:31:16 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 03/08/2016 3:57:54 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 01/08/2016 5:19:32 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 31/07/2016 2:16:05 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 29/07/2016 4:27:55 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 28/07/2016 8:12:33 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name imrk.net timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 28/07/2016 2:29:51 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
#65
Posted 07 August 2016 - 11:54 AM
abrahams child
- Topic Starter
-
- Member
-
- 291 posts
Member
Now we are starting to get a little bit over my head as to the procedures to try and fix IE 11. I copied the first step on the run function and it did nothing. What's elevated command line? I can figure out how to do some but now I need further guidance please.
Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 07/08/2016 10:43:23 AM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 06/08/2016 2:15:41 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 06/08/2016 1:31:02 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 30/07/2016 6:28:26 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 07/08/2016 5:06:30 PM
Type: Error Category: 0
Event: 36887 Source: Schannel
The following fatal alert was received: 20.
Log: 'System' Date/Time: 07/08/2016 5:05:16 PM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The HP Network Devices Support service terminated with the following error: The specified module could not be found.
Log: 'System' Date/Time: 07/08/2016 6:18:17 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
Log: 'System' Date/Time: 07/08/2016 6:12:06 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
Log: 'System' Date/Time: 07/08/2016 5:20:20 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
Log: 'System' Date/Time: 07/08/2016 4:53:21 AM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The HP Network Devices Support service terminated with the following error: The specified module could not be found.
Log: 'System' Date/Time: 07/08/2016 4:32:21 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
Log: 'System' Date/Time: 07/08/2016 4:32:21 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
Log: 'System' Date/Time: 07/08/2016 4:32:21 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Log: 'System' Date/Time: 07/08/2016 4:32:17 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Log: 'System' Date/Time: 07/08/2016 4:32:09 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
Log: 'System' Date/Time: 07/08/2016 4:32:04 AM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_N360 discache eeCtrl IDSVia64 mbamchameleon SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6
Log: 'System' Date/Time: 07/08/2016 4:31:05 AM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The Windows Update service terminated with the following error: %%-2147467243
Log: 'System' Date/Time: 07/08/2016 4:30:30 AM
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The HP Network Devices Support service terminated with the following error: The specified module could not be found.
Log: 'System' Date/Time: 07/08/2016 4:20:29 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
Log: 'System' Date/Time: 07/08/2016 4:20:28 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
Log: 'System' Date/Time: 07/08/2016 4:20:28 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Log: 'System' Date/Time: 07/08/2016 4:20:26 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
Log: 'System' Date/Time: 07/08/2016 4:20:18 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
Log: 'System' Date/Time: 07/08/2016 4:18:11 AM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_N360 discache eeCtrl IDSVia64 mbamchameleon SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 06/08/2016 7:48:43 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 06/08/2016 3:11:54 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 06/08/2016 12:46:13 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name imrk.net timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 04/08/2016 4:31:16 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 03/08/2016 3:57:54 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 01/08/2016 5:19:32 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 31/07/2016 2:16:05 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 29/07/2016 4:27:55 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
Log: 'System' Date/Time: 28/07/2016 8:12:33 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name imrk.net timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 28/07/2016 2:29:51 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_12A0&MI_00\0.
#66
Posted 07 August 2016 - 12:24 PM
RKinner
-
- Expert
-
- 24,625 posts
Malware Expert
To open an elevated command line:
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator,
VEW is showing an error 0x80070643. This is a permission problem. Sometimes it is because the folder:
C:\ProgramData\Microsoft\IdentityCRL
has lost its owner. Right click onit and select Properties then Security. Advanced, Owner. Should show Administators.
There is also a log we can look at:
C:Windows\IE11_main.log
Please post it if you have it. Sometimes there are prerequisites that are needed.
#67
Posted 07 August 2016 - 03:28 PM
abrahams child
- Topic Starter
-
- Member
-
- 291 posts
Member
First one shows me as admin. Here's the main log.
00:00.000: ====================================================================
00:00.109: Started: 2013/11/11 (Y/M/D) 22:11:41.494 (local)
00:00.421: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.468: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.499: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.562: INFO: Previous version of Internet Explorer: 10.0.9200.16720
00:00.624: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.702: INFO: ...and 11.1.0.0...
00:00.983: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.014: INFO: iexplore.exe version check success. Install can proceed.
00:01.045: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.077: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.139: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.201: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.184: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.387: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1E17B.tmp\Spelling_en.msu.
00:02.418: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.434: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1E17B.tmp\Hyphenation_en.msu.
00:02.449: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:03.323: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1E17B.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1E17B.tmp\HardwareBlockingList.xml"
00:03.604: INFO: Hardware support check succeeded. Installation will continue.
00:03.682: INFO: Windows 7 operating system detected.
00:03.682: INFO: Service pack major: 1
00:03.697: INFO: Service pack minor: 0
00:03.713: INFO: Service pack name: Service Pack 1
00:03.729: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:03.760: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:03.760: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:03.775: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:03.775: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:03.791: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:03.807: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:03.869: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:03.931: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:19.968: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1E17B.tmp\IE-Spelling-en.cab
00:19.999: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1E17B.tmp\IE-Hyphenation-en.cab
00:20.031: INFO: Waiting for 0 prerequisite downloads.
00:20.109: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
00:20.140: INFO: Waiting for 0 language pack downloads.
00:20.155: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:20.577: INFO: No reboot logic message NrApiStart(0), lParam=0x03b92810 returned 0x00000000.
00:21.466: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:21.497: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:21.497: INFO: Installing with the extracted package. C:\Windows\TEMP\IE1E17B.tmp\IE11-neutral.Extracted.cab
00:21.606: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E17B.tmp\IE11-neutral.Extracted.cab /quiet /norestart
02:01.868: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
02:01.915: INFO: Setting registry to check if Internet Explorer is the default browser on first run: SUCCESS.
02:01.915: INFO: Preparing to install Spelling_en.msu using C:\Windows\TEMP\IE1E17B.tmp\Spelling_en.msu
02:01.946: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E17B.tmp\Spelling_en\Windows6.3-KB2849696-x86.cab /quiet /norestart
02:29.433: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
02:29.558: INFO: Preparing to install Hyphenation_en.msu using C:\Windows\TEMP\IE1E17B.tmp\Hyphenation_en.msu
02:29.589: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E17B.tmp\Hyphenation_en\Windows6.3-KB2849697-x86.cab /quiet /norestart
02:57.092: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
02:57.124: INFO: Preparing to install IE-Spelling-en.cab using C:\Windows\TEMP\IE1E17B.tmp\IE-Spelling-en.cab
02:57.139: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E17B.tmp\IE-Spelling-en.cab /quiet /norestart
03:05.080: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
03:05.080: INFO: Preparing to install IE-Hyphenation-en.cab using C:\Windows\TEMP\IE1E17B.tmp\IE-Hyphenation-en.cab
03:05.095: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E17B.tmp\IE-Hyphenation-en.cab /quiet /norestart
03:12.989: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
03:13.036: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000.
03:13.051: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
03:13.051: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
03:13.067: INFO: Verifying that the Internet Explorer Optional Component is enabled.
03:13.098: INFO: Setup exit code: 0x00000BC2 (3010) - Installation Succeeded. Reboot required.
03:13.176: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
03:18.262: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
03:18.277: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup1.sqm" with error: 2147500036
03:18.277: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1E17B.tmp
03:18.324: INFO: Unable to remove directory C:\Windows\TEMP\IE1E17B.tmp, marking for deletion on reboot.
03:18.355: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.187: Started: 2016/08/06 (Y/M/D) 03:29:09.718 (local)
00:00.280: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.374: Command line: C:\Users\Merlin\AppData\Local\Temp\IXP000.TMP\IE-REDIST.exe /ieak-full:C:\Users\Merlin\AppData\Local\Temp\IXP000.TMP\
00:00.499: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.514: INFO: Previous version of Internet Explorer: 9.0.8112.16470
00:15.412: INFO: Setup exit code: 0x00009C4F (40015) - Wrong OS Version.
00:15.444: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
00:26.660: ERROR: SQM Upload failed while uploading "C:\Users\Merlin\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
00:26.847: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE126A2.tmp
00:26.879: INFO: Unable to remove directory C:\Windows\TEMP\IE126A2.tmp, marking for deletion on reboot.
00:26.957: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.531: Started: 2016/08/06 (Y/M/D) 10:38:00.894 (local)
00:00.577: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.609: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.640: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.671: INFO: Previous version of Internet Explorer: 9.0.8112.16470
00:00.702: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.749: INFO: ...and 11.1.0.0...
00:00.796: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.843: INFO: iexplore.exe version check success. Install can proceed.
00:00.874: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.905: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.967: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.999: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.356: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.543: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE15572.tmp\Spelling_en.msu.
00:02.637: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.652: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE15572.tmp\Hyphenation_en.msu.
00:02.699: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:10.094: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:10.328: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE15572.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE15572.tmp\IE11-support\HardwareBlockingList.xml"
00:10.733: INFO: Hardware support check succeeded. Installation will continue.
00:10.780: INFO: Windows 7 operating system detected.
00:11.030: INFO: Service pack major: 1
00:11.061: INFO: Service pack minor: 0
00:11.061: INFO: Service pack name: Service Pack 1
00:11.170: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:11.201: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:11.264: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23418 >= 6.1.7601.21863 (True)
00:11.310: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23418 >= 6.1.7601.21728 (True)
00:11.357: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23418 >= 6.1.7601.22045 (True)
00:11.529: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:11.560: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:11.654: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:11.841: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:45.303: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE15572.tmp\IE-Spelling-en.cab
00:45.365: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE15572.tmp\IE-Hyphenation-en.cab
00:45.365: INFO: Waiting for 0 prerequisite downloads.
00:51.605: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:52.058: INFO: Waiting for 0 language pack downloads.
00:52.136: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:52.495: INFO: No reboot logic message NrApiStart(0), lParam=0x004427c0 returned 0x00000000.
00:54.585: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:54.788: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:54.819: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE15572.tmp\IE11-neutral.Downloaded.cab
00:54.944: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE15572.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
01:52.586: INFO: Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
01:52.820: ERROR: Neutral package installation failed (exit code = 0x00003715 (14101)).
01:53.023: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:53.226: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:53.429: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:53.616: INFO: Waiting for Active Setup to complete.
01:53.865: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:54.053: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
01:54.224: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
02:04.770: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
02:04.817: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup1.sqm" with error: 2147500036
02:04.863: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup2.sqm" with error: 2147500036
02:04.926: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE15572.tmp
02:05.019: INFO: Unable to remove directory C:\Windows\TEMP\IE15572.tmp, marking for deletion on reboot.
02:05.066: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.171: Started: 2016/08/06 (Y/M/D) 12:36:14.727 (local)
00:00.234: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.249: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.312: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.327: INFO: Previous version of Internet Explorer: 9.0.8112.16470
00:00.359: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.421: INFO: ...and 11.1.0.0...
00:00.452: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.483: INFO: iexplore.exe version check success. Install can proceed.
00:00.515: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.577: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.624: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.671: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.419: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:01.622: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE193FA.tmp\Spelling_en.msu.
00:01.731: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.763: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE193FA.tmp\Hyphenation_en.msu.
00:01.934: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:08.439: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:08.751: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE193FA.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE193FA.tmp\IE11-support\HardwareBlockingList.xml"
00:09.204: INFO: Hardware support check succeeded. Installation will continue.
00:09.235: INFO: Windows 7 operating system detected.
00:09.251: INFO: Service pack major: 1
00:09.297: INFO: Service pack minor: 0
00:09.297: INFO: Service pack name: Service Pack 1
00:09.329: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:09.360: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:09.391: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23418 >= 6.1.7601.21863 (True)
00:09.500: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23418 >= 6.1.7601.21728 (True)
00:09.563: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23418 >= 6.1.7601.22045 (True)
00:09.843: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:09.921: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:09.984: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:10.124: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:38.158: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE193FA.tmp\IE-Spelling-en.cab
00:38.173: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE193FA.tmp\IE-Hyphenation-en.cab
00:38.189: INFO: Waiting for 0 prerequisite downloads.
00:40.732: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:40.872: INFO: Waiting for 0 language pack downloads.
00:40.872: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:41.075: INFO: No reboot logic message NrApiStart(0), lParam=0x03c127c0 returned 0x00000000.
00:41.995: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:42.011: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:42.011: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE193FA.tmp\IE11-neutral.Downloaded.cab
00:42.120: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE193FA.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
02:27.265: INFO: Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
02:27.358: ERROR: Neutral package installation failed (exit code = 0x00003715 (14101)).
02:27.499: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
02:27.561: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:27.639: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
02:27.670: INFO: Waiting for Active Setup to complete.
02:27.889: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
02:27.904: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
02:27.982: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
02:28.700: INFO: SQM Upload returned 403
02:28.903: INFO: SQM Upload returned 403
02:28.949: INFO: SQM Upload returned 403
02:29.012: INFO: SQM Upload returned 200
02:29.074: INFO: SQM Upload returned 403
02:29.230: INFO: SQM Upload returned 403
02:29.261: INFO: SQM Upload returned 403
02:29.371: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE193FA.tmp
02:29.464: INFO: Unable to remove directory C:\Windows\TEMP\IE193FA.tmp, marking for deletion on reboot.
02:29.620: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.109: Started: 2016/08/06 (Y/M/D) 13:05:51.324 (local)
00:00.125: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.187: Command line: "C:\Users\Merlin\AppData\Local\Temp\Temporary Internet Files\Content.IE5\EQ0VR3TB\IE11-Windows6.1-x64-en-us.exe"
00:00.218: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.327: INFO: Previous version of Internet Explorer: 9.0.8112.16470
00:00.390: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.468: INFO: ...and 11.1.0.0...
00:00.530: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.593: INFO: iexplore.exe version check success. Install can proceed.
00:00.671: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.764: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.827: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.905: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:03.307: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.369: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1D45E.tmp\Spelling_en.msu.
00:03.401: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.401: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1D45E.tmp\Hyphenation_en.msu.
00:03.416: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:04.477: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:10.873: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:11.169: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1D45E.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1D45E.tmp\IE11-support\HardwareBlockingList.xml"
00:11.497: INFO: Graphics Device Information: ATI Radeon X1200 Series (Microsoft Corporation - WDDM)
00:11.544: INFO: Hardware support check succeeded. Installation will continue.
00:11.544: INFO: Windows 7 operating system detected.
00:11.559: INFO: Service pack major: 1
00:11.559: INFO: Service pack minor: 0
00:11.575: INFO: Service pack name: Service Pack 1
00:11.591: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:11.622: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:11.669: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23418 >= 6.1.7601.21863 (True)
00:11.715: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23418 >= 6.1.7601.21728 (True)
00:11.731: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23418 >= 6.1.7601.22045 (True)
00:11.778: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:11.793: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:11.871: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:12.043: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:41.902: INFO: Waiting for 0 prerequisite downloads.
00:49.203: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:49.218: INFO: Waiting for 0 language pack downloads.
00:49.296: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:49.468: INFO: No reboot logic message NrApiStart(0), lParam=0x002427f0 returned 0x00000000.
00:50.653: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:50.669: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:50.716: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1D45E.tmp\IE11-neutral.Downloaded.cab
00:50.903: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1D45E.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
04:03.845: INFO: Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
04:03.892: ERROR: Neutral package installation failed (exit code = 0x00003715 (14101)).
04:03.923: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
04:03.954: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
04:04.001: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
04:04.032: INFO: Waiting for Active Setup to complete.
04:04.173: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
04:09.211: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
04:14.469: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
04:19.554: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
04:24.578: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
04:29.663: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
04:40.536: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
04:40.599: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
04:42.705: INFO: SQM Upload returned 403
04:42.720: INFO: SQM Upload returned 403
04:42.767: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1D45E.tmp
04:42.861: INFO: Unable to remove directory C:\Windows\TEMP\IE1D45E.tmp, marking for deletion on reboot.
04:42.892: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.032: Started: 2016/08/06 (Y/M/D) 13:12:20.546 (local)
00:00.188: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.203: Command line: "C:\Users\Merlin\Downloads\IE11-Windows6.1-x64-en-us.exe"
00:00.266: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.344: INFO: Previous version of Internet Explorer: 9.0.8112.16470
00:00.422: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.500: INFO: ...and 11.1.0.0...
00:00.578: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.687: INFO: iexplore.exe version check success. Install can proceed.
00:00.765: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.843: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.905: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.983: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:04.228: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:04.337: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1C36E.tmp\Spelling_en.msu.
00:04.368: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:04.384: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1C36E.tmp\Hyphenation_en.msu.
00:04.415: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:05.398: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:09.548: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:09.766: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1C36E.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1C36E.tmp\IE11-support\HardwareBlockingList.xml"
00:10.125: INFO: Graphics Device Information: ATI Radeon X1200 Series (Microsoft Corporation - WDDM)
00:10.156: INFO: Hardware support check succeeded. Installation will continue.
00:10.172: INFO: Windows 7 operating system detected.
00:10.187: INFO: Service pack major: 1
00:10.187: INFO: Service pack minor: 0
00:10.203: INFO: Service pack name: Service Pack 1
00:10.203: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:10.250: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:10.281: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23418 >= 6.1.7601.21863 (True)
00:10.328: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23418 >= 6.1.7601.21728 (True)
00:10.359: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23418 >= 6.1.7601.22045 (True)
00:10.406: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:10.421: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:10.452: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:10.499: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:38.829: INFO: Waiting for 0 prerequisite downloads.
00:40.545: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:40.561: INFO: Waiting for 0 language pack downloads.
00:40.576: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:40.748: INFO: No reboot logic message NrApiStart(0), lParam=0x005d2710 returned 0x00000000.
00:41.590: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:41.606: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:41.621: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1C36E.tmp\IE11-neutral.Downloaded.cab
00:41.637: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C36E.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
02:09.122: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
02:09.154: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
02:09.200: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
02:09.247: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:09.278: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
02:09.294: INFO: Waiting for Active Setup to complete.
02:09.388: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:14.426: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:19.496: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:24.676: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:29.683: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:34.862: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
06:55.556: INFO: Link clicked, opening URL in new window:'http://go.microsoft....?LinkId=299204'
17:55.658: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
17:55.690: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
17:55.752: INFO: SQM Upload returned 403
18:06.859: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1C36E.tmp
18:06.953: INFO: Unable to remove directory C:\Windows\TEMP\IE1C36E.tmp, marking for deletion on reboot.
18:06.968: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.218: Started: 2016/08/06 (Y/M/D) 16:14:53.446 (local)
00:00.296: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.359: Command line: "C:\Users\Merlin\Downloads\IE11-Windows6.1-x64-en-us.exe"
00:00.437: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.515: INFO: Previous version of Internet Explorer: 9.0.8112.16737
00:00.530: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.546: INFO: ...and 11.1.0.0...
00:00.546: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.562: INFO: iexplore.exe version check success. Install can proceed.
00:00.562: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.577: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.577: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.593: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.387: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.480: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE13014.tmp\Spelling_en.msu.
00:02.496: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.496: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE13014.tmp\Hyphenation_en.msu.
00:02.512: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:03.666: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:09.859: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:10.171: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE13014.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE13014.tmp\IE11-support\HardwareBlockingList.xml"
00:10.686: INFO: Graphics Device Information: ATI Radeon X1200 Series (Microsoft Corporation - WDDM)
00:10.749: INFO: Hardware support check succeeded. Installation will continue.
00:10.951: INFO: Windows 7 operating system detected.
00:11.045: INFO: Service pack major: 1
00:11.217: INFO: Service pack minor: 0
00:11.310: INFO: Service pack name: Service Pack 1
00:11.497: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:11.544: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:11.575: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23418 >= 6.1.7601.21863 (True)
00:11.653: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23418 >= 6.1.7601.21728 (True)
00:11.700: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23418 >= 6.1.7601.22045 (True)
00:11.716: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:11.731: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:11.794: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:11.872: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:52.151: ERROR: WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148).
00:52.276: ERROR: Unable to include IESetup Prerequisite Pack: C:\Windows\TEMP\IEAFB5.tmp\Windows6.1-KB2729094-v2-x64.cab, Error: 0x00000003 (3). IE Setup Language pack discarded: C:\Windows\TEMP\IE13014.tmp\KB2729094_amd64.MSU
00:52.416: INFO: Download for KB2729094 initiated. Downloading http://go.microsoft..../?LinkID=258385 -> KB2729094_amd64.MSU.
00:52.557: INFO: Waiting for 1 prerequisite downloads.
00:53.664: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
00:53.930: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE13014.tmp\KB2729094\Windows6.1-KB2729094-v2-x64.cab /quiet /norestart
02:49.932: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ]
02:50.088: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
02:50.150: INFO: Waiting for 0 language pack downloads.
02:50.197: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
02:50.400: INFO: No reboot logic message NrApiStart(0), lParam=0x00312710 returned 0x00000000.
02:52.537: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
02:53.567: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
02:53.707: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE13014.tmp\IE11-neutral.Downloaded.cab
02:53.816: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE13014.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
06:34.137: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
06:34.183: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
06:34.246: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
06:34.277: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
06:34.371: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
06:34.386: INFO: Waiting for Active Setup to complete.
06:34.464: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
06:39.503: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
06:44.760: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
06:49.846: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
06:54.900: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
07:00.126: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
08:21.200: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
08:21.403: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
08:21.481: INFO: SQM Upload returned 403
08:33.696: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE13014.tmp
08:34.055: INFO: Unable to remove directory C:\Windows\TEMP\IE13014.tmp, marking for deletion on reboot.
08:34.070: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.094: Started: 2016/08/06 (Y/M/D) 16:47:45.776 (local)
00:00.141: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.250: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.328: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.406: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.453: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.468: INFO: ...and 11.1.0.0...
00:00.484: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.484: INFO: iexplore.exe version check success. Install can proceed.
00:00.531: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.546: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.577: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.609: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.013: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.153: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1C60C.tmp\Spelling_en.msu.
00:02.169: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.200: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1C60C.tmp\Hyphenation_en.msu.
00:02.262: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:09.173: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:09.813: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1C60C.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1C60C.tmp\IE11-support\HardwareBlockingList.xml"
00:10.390: INFO: Hardware support check succeeded. Installation will continue.
00:10.421: INFO: Windows 7 operating system detected.
00:10.468: INFO: Service pack major: 1
00:10.515: INFO: Service pack minor: 0
00:10.561: INFO: Service pack name: Service Pack 1
00:10.624: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:10.639: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:10.702: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23418 >= 6.1.7601.21863 (True)
00:10.764: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23418 >= 6.1.7601.21728 (True)
00:10.811: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23418 >= 6.1.7601.22045 (True)
00:10.858: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:10.905: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:10.998: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:11.076: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:39.406: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1C60C.tmp\IE-Spelling-en.cab
00:39.453: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1C60C.tmp\IE-Hyphenation-en.cab
00:39.484: INFO: Waiting for 0 prerequisite downloads.
00:45.974: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:46.457: INFO: Waiting for 0 language pack downloads.
00:46.535: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:46.972: INFO: No reboot logic message NrApiStart(0), lParam=0x002227c0 returned 0x00000000.
00:49.484: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:49.858: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:50.108: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1C60C.tmp\IE11-neutral.Downloaded.cab
00:50.545: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C60C.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
03:07.279: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
03:07.420: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
03:07.451: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
03:07.623: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
03:07.794: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
03:07.857: INFO: Waiting for Active Setup to complete.
03:08.013: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
03:08.153: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
03:08.325: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
03:08.418: INFO: SQM Upload returned 403
03:08.980: INFO: SQM Upload returned 200
03:09.073: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1C60C.tmp
03:09.183: INFO: Unable to remove directory C:\Windows\TEMP\IE1C60C.tmp, marking for deletion on reboot.
03:09.214: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.062: Started: 2016/08/06 (Y/M/D) 16:55:14.913 (local)
00:00.093: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.124: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.171: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.202: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.764: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.795: INFO: ...and 11.1.0.0...
00:00.858: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.904: INFO: iexplore.exe version check success. Install can proceed.
00:00.920: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.998: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.014: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.060: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.543: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.667: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1A073.tmp\Spelling_en.msu.
00:02.714: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.745: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1A073.tmp\Hyphenation_en.msu.
00:02.808: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:08.580: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:08.751: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1A073.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1A073.tmp\IE11-support\HardwareBlockingList.xml"
00:09.594: INFO: Hardware support check succeeded. Installation will continue.
00:09.656: INFO: Windows 7 operating system detected.
00:09.687: INFO: Service pack major: 1
00:09.750: INFO: Service pack minor: 0
00:09.797: INFO: Service pack name: Service Pack 1
00:09.843: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:09.875: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:09.906: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23418 >= 6.1.7601.21863 (True)
00:09.968: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23418 >= 6.1.7601.21728 (True)
00:10.046: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23418 >= 6.1.7601.22045 (True)
00:10.155: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:10.249: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:10.311: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:10.405: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:38.485: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1A073.tmp\IE-Spelling-en.cab
00:38.501: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1A073.tmp\IE-Hyphenation-en.cab
00:38.501: INFO: Waiting for 0 prerequisite downloads.
00:44.616: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:44.632: INFO: Waiting for 0 language pack downloads.
00:44.632: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:44.788: INFO: No reboot logic message NrApiStart(0), lParam=0x000227c0 returned 0x00000000.
00:45.958: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:46.176: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:46.207: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1A073.tmp\IE11-neutral.Downloaded.cab
00:46.285: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1A073.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
02:08.045: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
02:08.092: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
02:08.092: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
02:08.092: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:08.108: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
02:08.123: INFO: Waiting for Active Setup to complete.
02:08.155: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
02:08.201: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
02:08.233: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
02:08.498: INFO: SQM Upload returned 403
02:08.779: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1A073.tmp
02:08.857: INFO: Unable to remove directory C:\Windows\TEMP\IE1A073.tmp, marking for deletion on reboot.
02:08.919: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.047: Started: 2016/08/06 (Y/M/D) 17:25:40.141 (local)
00:00.406: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.452: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.499: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.499: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.749: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.796: INFO: ...and 11.1.0.0...
00:00.858: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.905: INFO: iexplore.exe version check success. Install can proceed.
00:00.936: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.310: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.342: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.388: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.761: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.855: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE17993.tmp\Spelling_en.msu.
00:02.964: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.995: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE17993.tmp\Hyphenation_en.msu.
00:03.229: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:10.748: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:11.544: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE17993.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE17993.tmp\IE11-support\HardwareBlockingList.xml"
00:12.090: INFO: Hardware support check succeeded. Installation will continue.
00:12.558: INFO: Windows 7 operating system detected.
00:12.605: INFO: Service pack major: 1
00:12.839: INFO: Service pack minor: 0
00:12.854: INFO: Service pack name: Service Pack 1
00:12.917: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:12.979: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:13.026: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23418 >= 6.1.7601.21863 (True)
00:13.042: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23418 >= 6.1.7601.21728 (True)
00:13.369: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23418 >= 6.1.7601.22045 (True)
00:13.400: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:13.744: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:13.759: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:13.822: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:54.242: ERROR: WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148).
00:54.320: INFO: IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE17993.tmp\KB2729094_amd64.cab
00:54.585: INFO: IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE17993.tmp\KB2729094_amd64.cab
00:54.663: INFO: A local copy of the KB2729094 installation package has been copied to KB2729094_amd64.MSU.
00:55.068: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE17993.tmp\IE-Spelling-en.cab
00:55.146: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE17993.tmp\IE-Hyphenation-en.cab
00:55.193: INFO: Waiting for 1 prerequisite downloads.
00:55.412: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
00:55.490: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17993.tmp\KB2729094_amd64.cab /quiet /norestart
01:19.077: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ]
01:19.264: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
01:19.482: INFO: Waiting for 0 language pack downloads.
01:19.498: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
01:19.997: INFO: No reboot logic message NrApiStart(0), lParam=0x003227c0 returned 0x00000000.
01:22.587: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
01:22.634: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
01:22.665: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE17993.tmp\IE11-neutral.Downloaded.cab
01:22.774: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17993.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
04:26.606: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
04:26.621: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
04:26.637: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
04:26.637: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
04:26.684: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
04:26.730: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
04:26.762: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
04:26.808: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
04:26.855: INFO: SQM Upload returned 403
04:27.152: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE17993.tmp
04:27.401: INFO: Unable to remove directory C:\Windows\TEMP\IE17993.tmp, marking for deletion on reboot.
04:27.542: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.592: Started: 2016/08/06 (Y/M/D) 17:48:06.271 (local)
00:00.624: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.655: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.702: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.780: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.842: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.920: INFO: ...and 11.1.0.0...
00:00.967: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.014: INFO: iexplore.exe version check success. Install can proceed.
00:01.123: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.185: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.232: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.294: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:03.088: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.572: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1FF83.tmp\Spelling_en.msu.
00:03.588: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.666: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1FF83.tmp\Hyphenation_en.msu.
00:03.728: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:23.759: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:24.117: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1FF83.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1FF83.tmp\IE11-support\HardwareBlockingList.xml"
00:25.022: INFO: Hardware support check succeeded. Installation will continue.
00:25.256: INFO: Windows 7 operating system detected.
00:25.381: INFO: Service pack major: 1
00:25.428: INFO: Service pack minor: 0
00:25.568: INFO: Service pack name: Service Pack 1
00:25.584: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:25.615: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:25.662: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23455 >= 6.1.7601.21863 (True)
00:25.709: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23455 >= 6.1.7601.21728 (True)
00:25.833: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23455 >= 6.1.7601.22045 (True)
00:25.849: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:25.943: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:25.989: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:26.161: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:55.115: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1FF83.tmp\IE-Spelling-en.cab
00:55.130: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1FF83.tmp\IE-Hyphenation-en.cab
00:55.130: INFO: Waiting for 0 prerequisite downloads.
02:16.734: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
02:16.750: INFO: Waiting for 0 language pack downloads.
02:16.750: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
02:16.937: INFO: No reboot logic message NrApiStart(0), lParam=0x003327c0 returned 0x00000000.
02:17.686: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
02:17.702: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
02:17.717: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1FF83.tmp\IE11-neutral.Downloaded.cab
02:17.795: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1FF83.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
04:26.325: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
04:26.371: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
04:26.371: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
04:26.387: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
04:26.418: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
04:26.449: INFO: Waiting for Active Setup to complete.
04:26.481: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
04:26.512: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
04:26.590: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
04:26.637: INFO: SQM Upload returned 403
04:35.466: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1FF83.tmp
04:36.137: INFO: Unable to remove directory C:\Windows\TEMP\IE1FF83.tmp, marking for deletion on reboot.
04:36.168: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.343: Started: 2016/08/06 (Y/M/D) 17:56:51.475 (local)
00:00.359: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.406: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.437: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.531: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.593: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.687: INFO: ...and 11.1.0.0...
00:00.843: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.921: INFO: iexplore.exe version check success. Install can proceed.
00:00.967: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.999: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.045: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.092: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.966: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.122: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE130C.tmp\Spelling_en.msu.
00:02.153: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.184: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE130C.tmp\Hyphenation_en.msu.
00:02.215: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:09.079: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:09.594: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE130C.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE130C.tmp\IE11-support\HardwareBlockingList.xml"
00:10.265: INFO: Hardware support check succeeded. Installation will continue.
00:10.296: INFO: Windows 7 operating system detected.
00:10.343: INFO: Service pack major: 1
00:10.359: INFO: Service pack minor: 0
00:10.405: INFO: Service pack name: Service Pack 1
00:10.452: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:10.483: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:10.530: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23455 >= 6.1.7601.21863 (True)
00:10.577: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23455 >= 6.1.7601.21728 (True)
00:10.624: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23455 >= 6.1.7601.22045 (True)
00:10.655: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:10.702: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:10.733: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:10.780: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:39.468: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE130C.tmp\IE-Spelling-en.cab
00:39.500: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE130C.tmp\IE-Hyphenation-en.cab
00:39.500: INFO: Waiting for 0 prerequisite downloads.
01:04.803: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
01:04.834: INFO: Waiting for 0 language pack downloads.
01:04.834: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
01:04.990: INFO: No reboot logic message NrApiStart(0), lParam=0x003827c0 returned 0x00000000.
01:05.926: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
01:05.957: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
01:05.973: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE130C.tmp\IE11-neutral.Downloaded.cab
01:06.020: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE130C.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
02:58.777: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
02:58.824: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
02:58.949: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
02:58.996: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:59.277: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
02:59.323: INFO: Waiting for Active Setup to complete.
02:59.589: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
02:59.854: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
02:59.947: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
03:00.057: INFO: SQM Upload returned 403
03:08.449: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE130C.tmp
03:08.527: INFO: Unable to remove directory C:\Windows\TEMP\IE130C.tmp, marking for deletion on reboot.
03:08.855: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.156: Started: 2016/08/06 (Y/M/D) 18:14:53.927 (local)
00:00.172: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.203: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.266: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.312: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.328: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.375: INFO: ...and 11.1.0.0...
00:00.422: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.453: INFO: iexplore.exe version check success. Install can proceed.
00:00.515: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.562: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.593: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.687: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.340: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.590: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18601.tmp\Spelling_en.msu.
00:02.621: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.684: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE18601.tmp\Hyphenation_en.msu.
00:04.259: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:09.969: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:10.187: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE18601.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18601.tmp\IE11-support\HardwareBlockingList.xml"
00:10.640: INFO: Hardware support check succeeded. Installation will continue.
00:10.655: INFO: Windows 7 operating system detected.
00:10.671: INFO: Service pack major: 1
00:10.671: INFO: Service pack minor: 0
00:10.686: INFO: Service pack name: Service Pack 1
00:10.702: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:10.764: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:10.905: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23455 >= 6.1.7601.21863 (True)
00:10.952: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23455 >= 6.1.7601.21728 (True)
00:10.998: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23455 >= 6.1.7601.22045 (True)
00:11.108: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:11.186: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:11.310: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:11.373: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:40.061: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE18601.tmp\IE-Spelling-en.cab
00:40.124: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE18601.tmp\IE-Hyphenation-en.cab
00:40.139: INFO: Waiting for 0 prerequisite downloads.
00:45.943: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:46.036: INFO: Waiting for 0 language pack downloads.
00:46.083: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:46.270: INFO: No reboot logic message NrApiStart(0), lParam=0x002a27c0 returned 0x00000000.
00:47.113: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:47.191: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:47.222: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE18601.tmp\IE11-neutral.Downloaded.cab
00:47.269: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE18601.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
03:10.852: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
03:11.024: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
03:11.180: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
03:11.320: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
03:11.382: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
03:11.601: INFO: Waiting for Active Setup to complete.
03:11.726: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
03:11.819: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
03:12.006: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
03:12.162: INFO: SQM Upload returned 403
03:21.054: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE18601.tmp
03:21.226: INFO: Unable to remove directory C:\Windows\TEMP\IE18601.tmp, marking for deletion on reboot.
03:21.366: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.172: Started: 2016/08/06 (Y/M/D) 21:59:49.165 (local)
00:00.375: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.593: Command line: "C:\Users\Merlin\Downloads\IE11-Windows6.1-x64-en-us.exe"
00:00.765: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:01.061: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:01.326: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:01.545: INFO: ...and 11.1.0.0...
00:01.654: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.779: INFO: iexplore.exe version check success. Install can proceed.
00:01.904: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:02.028: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:02.169: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:02.372: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:05.913: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:06.084: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE173D7.tmp\Spelling_en.msu.
00:06.225: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:06.365: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE173D7.tmp\Hyphenation_en.msu.
00:06.506: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:08.815: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:13.760: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:13.978: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE173D7.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE173D7.tmp\IE11-support\HardwareBlockingList.xml"
00:16.583: INFO: Graphics Device Information: ATI Radeon X1200 Series (Microsoft Corporation - WDDM)
00:16.677: INFO: Hardware support check succeeded. Installation will continue.
00:16.739: INFO: Windows 7 operating system detected.
00:16.833: INFO: Service pack major: 1
00:16.895: INFO: Service pack minor: 0
00:16.989: INFO: Service pack name: Service Pack 1
00:17.223: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:17.285: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:17.379: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23455 >= 6.1.7601.21863 (True)
00:17.629: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23455 >= 6.1.7601.21728 (True)
00:17.738: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23455 >= 6.1.7601.22045 (True)
00:17.847: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:17.956: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:18.253: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:18.533: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:58.672: ERROR: WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148).
00:58.813: INFO: Download for KB2729094 initiated. Downloading http://go.microsoft..../?LinkID=258385 -> KB2729094_amd64.MSU.
00:58.969: INFO: Waiting for 1 prerequisite downloads.
01:00.342: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
01:00.576: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE173D7.tmp\KB2729094\Windows6.1-KB2729094-v2-x64.cab /quiet /norestart
03:26.483: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ]
03:26.593: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
03:26.655: INFO: Waiting for 0 language pack downloads.
03:26.733: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
03:27.029: INFO: No reboot logic message NrApiStart(0), lParam=0x00592710 returned 0x00000000.
03:28.636: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
03:28.683: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
03:28.699: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE173D7.tmp\IE11-neutral.Downloaded.cab
03:28.792: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE173D7.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
05:23.749: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
05:23.827: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
05:23.890: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
05:23.937: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
05:23.999: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
05:24.061: INFO: Waiting for Active Setup to complete.
05:24.264: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
06:36.758: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
06:36.883: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
06:36.929: INFO: SQM Upload returned 403
06:48.146: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE173D7.tmp
06:48.302: INFO: Unable to remove directory C:\Windows\TEMP\IE173D7.tmp, marking for deletion on reboot.
06:48.505: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.063: Started: 2016/08/06 (Y/M/D) 22:07:20.947 (local)
00:00.172: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.281: Command line: "C:\Users\Merlin\Downloads\IE11-Windows6.1-x64-en-us (1).exe"
00:00.656: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.921: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:01.092: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:01.155: INFO: ...and 11.1.0.0...
00:01.295: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.404: INFO: iexplore.exe version check success. Install can proceed.
00:01.576: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.607: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.623: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.904: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:05.991: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:06.116: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE15C42.tmp\Spelling_en.msu.
00:06.147: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:06.225: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE15C42.tmp\Hyphenation_en.msu.
00:06.350: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:07.442: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:14.711: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:14.976: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE15C42.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE15C42.tmp\IE11-support\HardwareBlockingList.xml"
00:16.396: INFO: Graphics Device Information: ATI Radeon X1200 Series (Microsoft Corporation - WDDM)
00:16.458: INFO: Hardware support check succeeded. Installation will continue.
00:16.490: INFO: Windows 7 operating system detected.
00:16.536: INFO: Service pack major: 1
00:16.599: INFO: Service pack minor: 0
00:16.646: INFO: Service pack name: Service Pack 1
00:16.692: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:16.739: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:16.770: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23455 >= 6.1.7601.21863 (True)
00:16.817: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23455 >= 6.1.7601.21728 (True)
00:16.864: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23455 >= 6.1.7601.22045 (True)
00:16.911: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:16.942: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:17.004: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:17.036: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:46.473: INFO: Waiting for 0 prerequisite downloads.
00:49.031: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:49.047: INFO: Waiting for 0 language pack downloads.
00:49.063: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:49.234: INFO: No reboot logic message NrApiStart(0), lParam=0x000c2720 returned 0x00000000.
00:51.247: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:51.340: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:51.527: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE15C42.tmp\IE11-neutral.Downloaded.cab
00:51.621: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE15C42.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
02:30.058: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
02:30.105: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
02:30.120: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
02:30.120: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:30.136: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
02:30.167: INFO: Waiting for Active Setup to complete.
02:30.339: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
06:28.224: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
06:28.287: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
06:28.334: INFO: SQM Upload returned 403
06:39.441: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE15C42.tmp
06:39.550: INFO: Unable to remove directory C:\Windows\TEMP\IE15C42.tmp, marking for deletion on reboot.
06:39.581: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.140: Started: 2016/08/06 (Y/M/D) 22:15:14.283 (local)
00:00.187: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.234: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.280: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.312: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.358: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.390: INFO: ...and 11.1.0.0...
00:00.405: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.436: INFO: iexplore.exe version check success. Install can proceed.
00:00.468: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.483: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.514: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.561: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.903: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.074: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE19378.tmp\Spelling_en.msu.
00:02.090: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.121: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE19378.tmp\Hyphenation_en.msu.
00:02.152: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:08.782: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:09.079: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE19378.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE19378.tmp\IE11-support\HardwareBlockingList.xml"
00:09.640: INFO: Hardware support check succeeded. Installation will continue.
00:09.672: INFO: Windows 7 operating system detected.
00:09.734: INFO: Service pack major: 1
00:09.781: INFO: Service pack minor: 0
00:09.812: INFO: Service pack name: Service Pack 1
00:09.890: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:10.108: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:10.140: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23455 >= 6.1.7601.21863 (True)
00:10.171: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23455 >= 6.1.7601.21728 (True)
00:10.233: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23455 >= 6.1.7601.22045 (True)
00:10.280: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:10.296: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:10.374: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:10.405: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:40.435: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE19378.tmp\IE-Spelling-en.cab
00:40.466: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE19378.tmp\IE-Hyphenation-en.cab
00:40.497: INFO: Waiting for 0 prerequisite downloads.
00:46.753: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:46.769: INFO: Waiting for 0 language pack downloads.
00:46.784: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:46.971: INFO: No reboot logic message NrApiStart(0), lParam=0x001a27c0 returned 0x00000000.
00:47.892: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:47.923: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:47.939: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE19378.tmp\IE11-neutral.Downloaded.cab
00:47.985: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE19378.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
01:10.216: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
01:10.247: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
01:10.247: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:10.262: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:10.278: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:10.294: INFO: Waiting for Active Setup to complete.
01:10.372: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:10.403: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
01:10.450: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
01:10.481: INFO: SQM Upload returned 403
01:10.840: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE19378.tmp
01:10.933: INFO: Unable to remove directory C:\Windows\TEMP\IE19378.tmp, marking for deletion on reboot.
01:10.980: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.032: Started: 2016/08/06 (Y/M/D) 23:05:26.757 (local)
00:00.063: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.110: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.156: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.188: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.219: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.250: INFO: ...and 11.1.0.0...
00:00.281: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.344: INFO: iexplore.exe version check success. Install can proceed.
00:00.359: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.406: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.453: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.500: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.592: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:01.670: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18CF4.tmp\Spelling_en.msu.
00:01.701: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.748: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE18CF4.tmp\Hyphenation_en.msu.
00:01.779: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:07.645: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:08.206: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE18CF4.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18CF4.tmp\IE11-support\HardwareBlockingList.xml"
00:08.721: INFO: Hardware support check succeeded. Installation will continue.
00:08.830: INFO: Windows 7 operating system detected.
00:08.893: INFO: Service pack major: 1
00:08.924: INFO: Service pack minor: 0
00:08.986: INFO: Service pack name: Service Pack 1
00:09.017: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:09.111: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:09.220: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23455 >= 6.1.7601.21863 (True)
00:09.283: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23455 >= 6.1.7601.21728 (True)
00:09.345: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23455 >= 6.1.7601.22045 (True)
00:09.376: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:09.439: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:09.470: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:09.517: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:37.878: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE18CF4.tmp\IE-Spelling-en.cab
00:37.893: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE18CF4.tmp\IE-Hyphenation-en.cab
00:37.909: INFO: Waiting for 0 prerequisite downloads.
00:43.946: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:43.962: INFO: Waiting for 0 language pack downloads.
00:43.977: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:44.211: INFO: No reboot logic message NrApiStart(0), lParam=0x000327c0 returned 0x00000000.
00:45.038: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:45.256: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:45.272: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE18CF4.tmp\IE11-neutral.Downloaded.cab
00:45.334: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE18CF4.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
01:18.921: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
01:18.968: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
01:18.968: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:18.984: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:18.984: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:18.999: INFO: Waiting for Active Setup to complete.
01:19.046: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:19.077: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
01:19.124: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
01:19.171: INFO: SQM Upload returned 403
01:31.308: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE18CF4.tmp
01:31.401: INFO: Unable to remove directory C:\Windows\TEMP\IE18CF4.tmp, marking for deletion on reboot.
01:31.433: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.140: Started: 2016/08/06 (Y/M/D) 23:12:42.954 (local)
00:00.249: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.343: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.359: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.561: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.608: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.873: INFO: ...and 11.1.0.0...
00:00.905: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.951: INFO: iexplore.exe version check success. Install can proceed.
00:00.967: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.014: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.045: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.107: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:03.089: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.276: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1337F.tmp\Spelling_en.msu.
00:03.541: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.853: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1337F.tmp\Hyphenation_en.msu.
00:03.916: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:09.329: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:09.610: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1337F.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1337F.tmp\IE11-support\HardwareBlockingList.xml"
00:09.984: INFO: Hardware support check succeeded. Installation will continue.
00:10.031: INFO: Windows 7 operating system detected.
00:10.124: INFO: Service pack major: 1
00:10.140: INFO: Service pack minor: 0
00:10.218: INFO: Service pack name: Service Pack 1
00:10.249: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:10.296: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:10.343: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23455 >= 6.1.7601.21863 (True)
00:10.374: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23455 >= 6.1.7601.21728 (True)
00:10.405: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23455 >= 6.1.7601.22045 (True)
00:10.452: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:10.483: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:10.530: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:10.577: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:39.312: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1337F.tmp\IE-Spelling-en.cab
00:39.343: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1337F.tmp\IE-Hyphenation-en.cab
00:39.359: INFO: Waiting for 0 prerequisite downloads.
00:45.334: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:45.895: INFO: Waiting for 0 language pack downloads.
00:46.067: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:46.457: INFO: No reboot logic message NrApiStart(0), lParam=0x03a327c0 returned 0x00000000.
00:48.204: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:48.454: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:48.547: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1337F.tmp\IE11-neutral.Downloaded.cab
00:48.735: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1337F.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
01:24.615: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
01:24.646: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
01:24.677: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:24.693: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:24.693: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:24.708: INFO: Waiting for Active Setup to complete.
01:24.755: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:24.896: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
01:24.958: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
01:25.036: INFO: SQM Upload returned 403
01:25.769: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1337F.tmp
01:25.863: INFO: Unable to remove directory C:\Windows\TEMP\IE1337F.tmp, marking for deletion on reboot.
01:25.894: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.047: Started: 2016/08/07 (Y/M/D) 10:12:51.793 (local)
00:00.078: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.141: Command line: "C:\Users\Merlin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O9R0MEHX\IE11-Windows6.1-x64-en-us.exe"
00:00.188: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.297: INFO: Previous version of Internet Explorer: 10.0.9200.17457
00:00.328: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.375: INFO: ...and 11.1.0.0...
00:00.437: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.484: INFO: iexplore.exe version check success. Install can proceed.
00:00.531: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.562: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.640: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.702: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:04.446: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:04.665: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE195AA.tmp\Spelling_en.msu.
00:04.805: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:04.836: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE195AA.tmp\Hyphenation_en.msu.
00:04.868: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:06.646: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:10.577: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:10.764: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE195AA.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE195AA.tmp\IE11-support\HardwareBlockingList.xml"
00:12.356: INFO: Graphics Device Information: ATI Radeon X1200 Series (Microsoft Corporation - WDDM)
00:12.387: INFO: Hardware support check succeeded. Installation will continue.
00:12.418: INFO: Windows 7 operating system detected.
00:12.465: INFO: Service pack major: 1
00:12.480: INFO: Service pack minor: 0
00:12.543: INFO: Service pack name: Service Pack 1
00:12.605: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:12.636: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:12.699: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23455 >= 6.1.7601.21863 (True)
00:12.886: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23455 >= 6.1.7601.21728 (True)
00:12.933: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23455 >= 6.1.7601.22045 (True)
00:12.980: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:13.026: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:13.151: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:13.292: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:53.743: ERROR: WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148).
00:53.867: INFO: Download for KB2729094 initiated. Downloading http://go.microsoft..../?LinkID=258385 -> KB2729094_amd64.MSU.
00:54.023: INFO: Waiting for 1 prerequisite downloads.
00:55.178: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
00:55.334: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE195AA.tmp\KB2729094\Windows6.1-KB2729094-v2-x64.cab /quiet /norestart
04:02.597: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ]
04:02.629: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
04:02.738: INFO: Waiting for 0 language pack downloads.
04:02.863: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
04:04.313: INFO: No reboot logic message NrApiStart(0), lParam=0x00222820 returned 0x00000000.
04:06.872: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
04:06.997: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
04:07.090: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE195AA.tmp\IE11-neutral.Downloaded.cab
04:07.200: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE195AA.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
07:21.920: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
07:21.967: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)).
07:22.014: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
07:22.045: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
07:22.107: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
07:22.170: INFO: Waiting for Active Setup to complete.
07:22.388: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
07:57.317: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
07:57.909: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft...e/sqmserver.dll
08:01.014: INFO: SQM Upload returned 403
08:18.424: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE195AA.tmp
08:22.776: INFO: Unable to remove directory C:\Windows\TEMP\IE195AA.tmp, marking for deletion on reboot.
08:22.885: INFO: Released Internet Explorer Installer Mutex
#68
Posted 07 August 2016 - 03:45 PM
RKinner
-
- Expert
-
- 24,625 posts
Malware Expert
Apparently it didn't find:
C:\Windows\TEMP\IE195AA.tmp\IE11-neutral.Downloaded.cab
Can you look and see what is there?
Or you can copy the next two lines:
dir /a /s C:\Windows\TEMP\IE195AA.tmp > \junk.txt
notepad \junk.txt
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied lines should appear.
Hit Enter if notepad does not open. Copy and paste the text from notepad into a reply.
#69
Posted 07 August 2016 - 03:47 PM
RKinner
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Malware Expert
Also can you look if C:\Windows\TEMP\IE1E17B.tmp\IE11-neutral.Extracted.cab exists?
dir /a /s C:\Windows\TEMP\IE1E17B.tmp > \junk.txt
notepad \junk.txt
#70
Posted 07 August 2016 - 03:50 PM
abrahams child
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Nothing came up for the first one but here is the junk txt.
Volume in drive C has no label.
Volume Serial Number is 04F0-D7B6
Directory of C:\Windows\TEMP\IE195AA.tmp
07/08/2016 10:21 AM <DIR> .
07/08/2016 10:21 AM <DIR> ..
07/08/2016 10:12 AM 235,216 SQMAPI.DLL
1 File(s) 235,216 bytes
Total Files Listed:
1 File(s) 235,216 bytes
2 Dir(s) 61,556,064,256 bytes free
#71
Posted 07 August 2016 - 03:51 PM
abrahams child
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Nothing came up for the first one but here is the junk txt.
Volume in drive C has no label.
Volume Serial Number is 04F0-D7B6
Directory of C:\Windows\TEMP\IE195AA.tmp
07/08/2016 10:21 AM <DIR> .
07/08/2016 10:21 AM <DIR> ..
07/08/2016 10:12 AM 235,216 SQMAPI.DLL
1 File(s) 235,216 bytes
Total Files Listed:
1 File(s) 235,216 bytes
2 Dir(s) 61,556,064,256 bytes free
#72
Posted 07 August 2016 - 03:56 PM
abrahams child
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I re-did the first command search because I added to much info and it came up that the it didn't recognize int/ext command.
Edited by abrahams child, 07 August 2016 - 03:57 PM.
#73
Posted 07 August 2016 - 04:26 PM
RKinner
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Malware Expert
See if the Full Off-line version will work:
https://support.micr...fline-installer
Of course you want the English one Windows 7 SP1 64-bit
#74
Posted 07 August 2016 - 05:44 PM
abrahams child
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Tried it, didn't work.
#75
Posted 07 August 2016 - 06:17 PM
abrahams child
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Could the possibility be with anti-virus and malware running interfering with installation. I also have a antispyware program that I don't know how shut off. Is there a end program feature to use to shut it off? It never installs a update. Wish I knew witch one it is to see if you could manually install before running IE 11 installation.
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