Glad you're still around.
Yes, that was an unexpected result.....now you face an uncertain time ahead.
Ok, will do. I was recently offered a new package with benefits, which I accepted, but I didn't know that my line would be moved to DLM, which cannot be manually adjusted.
I had an up / down SNR of around 12 before, it is now set at 6, which it mostly stays at, but briefly drops below each day.
I asked for my profile to be put back to what it was. >>>
"I'm sorry we can't manually override DLM, the profile is set by an automated process, DLM monitors connection stability and errors and sets a line profile to give a fast speed with stable connection and low error count."
I had an intermittent loss of broadband connection problem for a long time in the past, this was finally rectified when the cable to the exchange was changed from aluminium to copper.
I don't want an unstable connection again. Don't think connection is dropping, but difficult to know as profile can be automatically altered at any time.