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Can't Open Windows Security Center


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#1
jman4878

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I need help with my computer.

I recently installed Service Pack 2 onto my computer. It is working fine except that I am unable to access the Security Center or my Control Panel. When I try to access the Security Center I get this error message:

An exception occurred while trying to run "Shell32.dll,Control_RunDLL wscui.cpl"

When I try to access my Control Panel I get the "Would you like to send an error report?" screen with something that says "explorer.exe" must shut down. Any help you can give me on this problem would be great.

Jordan
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#2
gerryf

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the only fix I have ever found that works on this error is to reinstall sp2

use the network install form a fast connection and burn it to a cd

http://www.microsoft...&displaylang=en
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#3
hoboghost

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Gerryf,

Is there any other way to reinstall sp2?

If I only have 1 computer can I still download and install the network version? The auto-update detects I have service pack two, so it doesn't reinstall.

I really want to access my sercurity center :whistling: Thanks in advance.
-john

Edited by hoboghost, 12 June 2007 - 07:08 PM.

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#4
krmooo

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you can order the sp2 cd on line from microsoft heres the links p 2 cd
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#5
krmooo

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in explorer go to tools>folder options>view,check to show hidden files and folders.C:\Windows\System32\dllcache see if the file is there. then go to your C:\windows\system32 folder and delete the file from there. restart your computer see if the icon is in the control panel. if not and you have a windows xp cd we can extract the file from the cd.

Edited by krmooo, 13 June 2007 - 09:55 PM.

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#6
xklamation

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Hi, I'm getting the same error when I try to open the security in the control panel.
I didn't do any installations recently, except the latest critical microsoft updates. My system: OS Microsoft Windows XP
Professional,version 5.1.2600 Service Pack 2 , compilation2600, Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)".
I did the first step, deleted wscui.cpl in the system 32 folder, restarted and still got the same error. I checked and the security service is locally running, I also checked the event viewer and find no error messages related to this (at least, that's what I think!).

In another post I followed this steps:
Click Start, click Run and type CMD and press Enter. Type these commandsand press Enter after each line:
CD\Windows\System32 Dir *.cpl /a /b >C:\CPLs.txt
Now click Start, click Run and type or paste: C:\CPLs.txt then
click
OK.

I got my CPL's list here:

ac3filter.cpl= (I know it'a an audio codec)
access.cpl = Accessibility Options
alsndmgr.cpl = Realtek Audio
appwiz.cpl = Add or Remove Programs
bthprops.cpl = Bluetooth Control Panel Apple
desk.cpl = Display Properties
firewall.cpl = Windows Firewall Control Panel
hdwwiz.cpl = Add Hardware
inetcpl.cpl = Internet Options
intl.cpl = Regional and Language Options
irprops.cpl = Wireless Link Control Panel Applet
javacpl.cpl = Sun java control panel applet
joy.cpl =Game Controllers
main.cpl = Mouse Properties
mmsys.cpl = Sounds and Audio Devices
ncpa.cpl = Network Connections
netsetup.cpl = Network Setup Wizard Control Panel Applet
nusrmgr.cpl =User Accounts
nvtuicpl.cpl = NVIDIA nView Control Panel = NVIDIA nView Desktop Manager in
nwc.cpl = Client Service for NetWare Applet
odbccp32.cpl = Data Sources (ODBC)
powercfg.cpl = Power Options
RTSndMgr.CPL = ?
SilSupp.cpl= ?
slcpappl.cpl= ?
sysdm.cpl = System Properties
telephon.cpl = Phone and Modem Options
timedate.cpl = Date and Time
vp6dec_settings.cpl= ?
wscui.cpl = Windows Security Center
wuaucpl.cpl = Automatic Updates

Now, is there anything wrong here? What can I do? Plese, help me, and I'm sorry if I have any mistakes, english is not my first language.
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#7
krmooo

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tools, folder options, view, check the show hidden files and folders just see if the file is in there do not delete it from the dllcache folder.IF ITS THERE AND ONLY IF ITS IN THE SYSTEM32 DLLCACHE FOLDER.. then delete it from the system32 folder. my friend, if you deleted that without first doing the above then you will have the same problem. sounds like it wasnt in the dllcache because it would have been replaced as soon as you restarted your pc. now you have 2 options the easiest being uninstall and re install SP2,along with the updates. go to the add remove programs in your control panel>check the box that says show updates.click remove then follow the instructions.restart your pc then install SP2 from the microsoft web site.
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#8
xklamation

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I did the first step, deleted wscui.cpl in the system 32 folder, restarted and still got the same error.


I did exactly as you said :

in explorer go to tools>folder options>view,check to show hidden files and folders.C:\Windows\System32\dllcache see if the file is there. then go to your C:\windows\system32 folder and delete the file from there. restart your computer see if the icon is in the control panel. if not and you have a windows xp cd we can extract the file from the cd.

The file did exist in the dll cache, then I deleted the wscui.cpl from the system32 folder, rebooted the pc, checked to see if the icon was there in Control Panel, clicked to open and the same error "Shell32.dll,Control_RunDLL wscui.cpl" occurred again.

I think that the file itself in dllcache is corrupted. Is there anyway for me to check the size or how the original file should be like - something specific?

Can't I just download (Is this non sense?) this wscui.cpl file from somewhere? Do I really have to install the sp2 pack all over again? :whistling:
I'm only getting problems with that one cpl, everything else is working fine.

Edited by xklamation, 14 June 2007 - 06:53 PM.

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#9
krmooo

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no its just one way. if you have a xp cd the file can be extracted.
>> Insert your Windows installation CD and stop any autostart.
>> Go to Start => Run and type in the following:
>>
>> For a single file:
>>
>> expand -r E:\i386\wscui.cp_ C:\Windows\System32\
>>
>> Where E: is the drive letter for your CD-ROM. There is space before
>> and after -r and a space before C:
>> Not the underscore after .dl - don't type in .cpl
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