Zonealarm blocking access to internet
Started by
karenizzy
, Jun 16 2005 09:35 AM
#1
Posted 16 June 2005 - 09:35 AM
#2
Posted 16 June 2005 - 11:29 AM
Reset the zonealarm database
1. Shut down the client from the system tray(Rightclick ZA icon choose shutdown)
2. access the c:\windows\internet logs folder
3. Delete the backup.rdb and iamdb.rdb files.
4. Restart ZA
1. Shut down the client from the system tray(Rightclick ZA icon choose shutdown)
2. access the c:\windows\internet logs folder
3. Delete the backup.rdb and iamdb.rdb files.
4. Restart ZA
#3
Posted 16 June 2005 - 12:25 PM
Thanks for the reply- I have shutdown zonealarm, deleted backup.rdb files, but I cannot delete the iamdb.rdb files as I get a message saying can't delete as the programme is being used by another user or is busy, and to shutdown any programmes that may be using it but I have no programmes open! So how can I delete this?
#4
Posted 17 June 2005 - 07:36 AM
Try it in safe mode, and if that fails, hit control alt del, choose task manager, and shut down zone alarm related processes.
these, I think, are the two processes you need to shut down
zlclient and vsmon
these, I think, are the two processes you need to shut down
zlclient and vsmon
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