[kiki25]

Hi, I'm not a computer wiz, but I've followed all of the directions on your site to remove SpySheriff. I've had little luck. The more I mess with it the more pop ups I get. Please help!!!

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Hey kiki25 and Welcome!

I am all too familiar with your frustration!

As I am unfamiliar with the Instructions you refer to,the best thing you can do at this point is post a HijackThis log and as much Info about the Infection as you can!

Most of these new Infections end up here first which makes this site a Hit King from google!

If you will post your HijackThis log and tell me what you have done thusfar...I will be more than happy to assist you all I can!

[Wizard]

Hey kiki25 and Welcome!

I am all too familiar with your frustration!

As I am unfamiliar with the Instructions you refer to,the best thing you can do at this point is post a HijackThis log and as much Info about the Infection as you can!

Most of these new Infections end up here first which makes this site a Hit King from google!

If you will post your HijackThis log and tell me what you have done thusfar...I will be more than happy to assist you all I can!

[kiki25]

Hi and thank you for replying. I hope you can help me get rid of this annoying problem.

Thanks again,
kiki25


Logfile of HijackThis v1.99.1
Scan saved at 12:27:55 PM, on 6/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLanCfgG.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David\Desktop\HijackThis.exe

R3 - URLSearchHook: (no name) - _{77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Shorty - {11A4CA8C-A8B9-49c2-A6D3-3F64C9EEBAE6} - C:\Program Files\DNS\Catcher.dll
O2 - BHO: VBRunDLL Class - {197B8CA4-E215-46DD-8F33-E0544A80E5C4} - C:\WINDOWS\System32\vbrundll.dll
O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll (file missing)
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: BHOmodObj Class - {7F6828CA-9E42-462C-BC60-418C8144012C} - c:\windows\system\BHOmod.dll (file missing)
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\System32\nss3D.dll
O2 - BHO: XBTB07618 - {BBBE1C1A-89F7-4AF6-ABD1-F8FBCFA47408} - C:\PROGRA~1\MAXIFI~1\MAXIFI~1.DLL
O2 - BHO: Cls - {CF021F40-3E14-23A5-CBA2-7173706D1316} - C:\WINDOWS\System32\spm1316.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: IE Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Maxifiles\maxifiles.dll
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Getca] C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
O4 - HKLM\..\Run: [Zone system] C:\WINDOWS\szchost.exe
O4 - HKLM\..\Run: [loader32] C:\WINDOWS\System32\sys10001.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [System backup] C:\WINDOWS\System32\web.exe
O4 - HKLM\..\Run: [efgcdll] C:\WINDOWS\efgcdll.exe
O4 - HKLM\..\Run: [efgcenc] C:\WINDOWS\efgcenc.EXE
O4 - HKLM\..\Run: [regsync] C:\WINDOWS\System32\regsync.exe
O4 - HKLM\..\Run: [napodll] C:\WINDOWS\napodll.exe
O4 - HKLM\..\Run: [qcjbenc] C:\WINDOWS\qcjbenc.EXE
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [AAW] "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" "+b1"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [CTFMON32] C:\WINDOWS\System32\CTFMON32.EXE
O4 - HKCU\..\Run: [CSRSSU] C:\WINDOWS\System32\CSRSSU.EXE
O4 - HKCU\..\Run: [System backup] C:\WINDOWS\System32\web.exe
O4 - HKCU\..\Run: [DNS] C:\Program Files\Common Files\mc-58-12-0000093.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - HKCU\..\Run: [SNInstall] C:\Documents and Settings\David\sefe.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.addictivetechnologies.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.c4tdownload.com
O15 - Trusted Zone: *.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.megapornix.com
O15 - Trusted Zone: *.overpro.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.ysbweb.com
O15 - Trusted Zone: *.addictivetechnologies.com (HKLM)
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.c4tdownload.com (HKLM)
O15 - Trusted Zone: *.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.megapornix.com (HKLM)
O15 - Trusted Zone: *.overpro.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted Zone: *.ysbweb.com (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {DF304508-B304-11D3-B860-00201857EBF5} (Pixami Print Layout Control) - http://www.imagestat...ab?ver=2,0,0,50
O21 - SSODL: IntegrityChecker - {4C772162-48A5-4E90-8A1D-88807156859D} - C:\WINDOWS\System32\csrsmasf.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Belkin 54Mbps Wireless USB Network Service (Belkin 54Mbps Wireless USB) - Unknown owner - C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
O23 - Service: Windows VisFx Components - Unknown owner - C:\WINDOWS\xzjvsvc.exe (file missing)

[Wizard]

Wow,thats a real mess in there,lets call in the paramedics!!

Use the link below and give these buggers a real punch in the face!

http://forums.subrat...?showtopic=3466

Follow it just as its laid out!

[kiki25]

Hello again, and thank you for all the help. I've downloaded KAV 5.0 but I am having trouble opening it. After the update is complete I try to open the program and it keeps going back to the same update screen. If I try to run a scan it tells me my license has expired. Please help!!!

[Wizard]

Have you ever tried using Kaspersky before???

Lets replace Kaspersky with this Scanner since it uses the Same Database and try running it like Calamity Jane says to!

Be Sure to Run "The Hoster" from the link inside Calamity Janes Tutorial!

Please Download the MWAV Scanner from Here

Unzip it to its predetermined Directory (C:\Kaspersky)

Locate "kavupd.exe" in the New Folder and Double Click to Update!

If you it says the signatures are more than 30 days old, keep trying!
Keep trying until you get the actual signatures!

When you see "Updates downloaded Successfully"

Please Press Enter to Continue!

It should open automatically>Leave the "Default Settings ticked" and add a "tick" "Drives">this will light up "All Drives">Click "Scan Clean" to begin!

This Scan will take Several Hours or more to Complete,Depending on the Hard Drive Size!

Please be sure it is Completed before proceeding!

Once the Scan has finished,All entries Identified as Infected will displayed in the lower pane!

Highlight everything that is inside the lower pane and press Ctrl+C at the same time to Copy!

Open a Blank Notepad Page and Paste the results (Ctrl+V) to it!

Post those results back here!


Run this in Place of Kaspersky and use it just as described in the link!