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Updates Casused Safe Mode

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My husband installed the ME windows updates and a new driver on a friends computer and now it will only start in safe mode. normal takes me to a black screen.

System restore does not have an option. i uninstalled the updates and driver.

i need to get the data off of it. how can i either fix the probelm or network in safe mode?


Edited by onethumb, 16 June 2005 - 01:08 PM.

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    Je suis Napoléon!

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you should be able to start up in last known good configuration by pressing f8 during boot.
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I'm going to make a wild guess here and assume that your hubby installed the wrong drivers for the display adaptor and in safe mode the computer uses the default drivers, so it works then. The display adaptor will be near the video connection, it may be a large integrated circuit or it may be a whole plug in card. If you right click on My Computer, choose Device Manager and click on display adaptor it should tell you what model the display adaptor is. If it has a yellow question mark it means that it isn't working right. You may need to open the case, look at the card or circuit to find the model number of the adaptor and download the right drivers from the mfrs web site. Most of the popular adaptors are well supported by the mfrs and you can get the drivers.

BTW, something we always like to know is what make and model is the computer? :tazz:
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