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Cant Access Task Manager While Removing Windows PRoduct KEY [Solved]

Virus/Trojan/Taskmanager

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#31
Bruce1270

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ok. I'm looking into this and get back to you. :)
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#32
Bruce1270

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Hi Jlperalc.

When you downloaded the FRST files to the flash drive did you save them to the root of drive e.g. they are in E:\ not in a sub folder like E:\users\frst.exe?
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#33
jlperalc

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ok


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#34
jlperalc

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no, I  downloaded them into my laptop and downloaded them into my flashdrive... 


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#35
Bruce1270

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Can you confirm if the FRST files were saved to the root of the flash drive e.g. they are in E:\ and not in a sub folder like E:\users\frst.exe.
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#36
jlperalc

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they are in ther root, they are not in sub folders 


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#37
jlperalc

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lets try one more time...


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#38
jlperalc

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nope..nothing


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#39
Bruce1270

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Ok. where on the flash drive are they saved? For instance when you open the flash drive do you see the files FRST and FRST64.exe?
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#40
jlperalc

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still nothing


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#41
Bruce1270

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ok. just to confirm - at the command prompt you are typing E:\frst64.exe without any spaces?
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#42
jlperalc

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still nothing


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#43
jlperalc

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yes, when I open my flash drive I see the FRST and FRST.exe, and when I type E:\frst.exe and E:\frst64.exe I do it without any spaces ...


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#44
jlperalc

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I even tried using letter D:  thats the letter of my flash drive to see if it recognize it to see, but nothing


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#45
Bruce1270

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ok. it's late here again so I wil be going offline. I'll have a think about why it is not running. :headscratch:


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