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#46
gregahoffman

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speedtest results

 

5564253842.png

 

 

just for fun, I ran adwcleaner and got these results

 

# AdwCleaner v6.000 - Logfile created 19/08/2016 at 07:26:34
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 7 Home Premium Service Pack 1 (X64)
# Username : greg & jacki - HPLAPTOP
# Running from : C:\Users\greg & jacki\Desktop\Tools\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum

 

***** [ Services ] *****

[!] Service not deleted: {07171AC2-0D2A-427d-BCE5-B6C2D6C7058B}
[!] Service not deleted: {59D6FA87-02F6-4401-9171-D62367DDBC70}
[!] Service not deleted: {A81DB917-D76B-4FFB-8096-8457E2EE1CFE}
[!] Service not deleted: {B8BF088E-2A7C-4322-A476-C5E0F1A62106}
[!] Service not deleted: {F0896213-9B2A-4620-8C3F-EBFB17F111B4}
[!] Service not deleted: {F1B6EB07-5742-48CD-8569-8F9DC1979B1B}

***** [ Folders ] *****

 

***** [ Files ] *****

 

***** [ DLL ] *****

 

***** [ WMI ] *****

 

***** [ Shortcuts ] *****

 

***** [ Scheduled Tasks ] *****

 

***** [ Registry ] *****

 

***** [ Web browsers ] *****

 

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [1343 Bytes] - [15/08/2016 07:39:39]
C:\AdwCleaner\AdwCleaner[C2].txt - [1489 Bytes] - [18/08/2016 07:28:22]
C:\AdwCleaner\AdwCleaner[C3].txt - [1313 Bytes] - [19/08/2016 07:26:34]
C:\AdwCleaner\AdwCleaner[S1].txt - [817 Bytes] - [26/07/2016 12:38:14]
C:\AdwCleaner\AdwCleaner[S2].txt - [889 Bytes] - [08/08/2016 07:54:28]
C:\AdwCleaner\AdwCleaner[S3].txt - [961 Bytes] - [12/08/2016 08:28:13]
C:\AdwCleaner\AdwCleaner[S4].txt - [1468 Bytes] - [15/08/2016 07:37:05]
C:\AdwCleaner\AdwCleaner[S5].txt - [1614 Bytes] - [18/08/2016 07:24:49]
C:\AdwCleaner\AdwCleaner[S6].txt - [1983 Bytes] - [19/08/2016 07:26:04]

########## EOF - C:\AdwCleaner\AdwCleaner[C3].txt - [1821 Bytes] ##########

Attached Thumbnails

  • Capture 1.PNG

Attached Files


Edited by gregahoffman, 19 August 2016 - 06:43 AM.

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#47
RKinner

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For the junk file you typed netstat -RN instead of  netstat -ES.  Can you try it again?

 

Your adwcleaner results are interesting. 

 

We could look at the registry entries in regedit and see if they have a permission problem but if AdwCleaner can't remove them you would have to take ownership to change the permissions.  Let's get FRST again and use a fixlist to unlock them so we can see them.

 

 

Download the attached Fixlist:

Attached File  fixlist.txt   2.55KB   34 downloads

 

[*]Get FRST from
You need to download the appropriate tool for your PC.  If you don't know if you have a 32 or 64 bit system get them both.  Only one will work and that's the right one.
 
[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer. 
[/LIST]
 
Press Fix.  You will get just the one log. Please post it.  We are just trying to look at the registry entries on this pass.  Don't want to remove them until I know what they are.

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#48
gregahoffman

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I copied and pasted the command in the box but it says it can't find the specified path

 

I attached a screenshotCapture1.PNG

 

I can't figure out how to add the fixlist to FRST64


Edited by gregahoffman, 19 August 2016 - 01:02 PM.

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#49
RKinner

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Two problems.

 

One: you have to use an elevated command Prompt:

 

Win 7:  Start, All Programs, Accessories then right click on Command Prompt and Run as Admin.
 
By default the elevated command prompt will start in C:\Windows\System32 and not in c:\users\yourlogin\
 
Two:  you have a space after the \ before the junk.txt:
 
 \junk.txt not \ junk.txt

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#50
gregahoffman

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I hope I did it right this time

 

Interface Statistics

                           Received            Sent

Bytes                     173188255        29261125
Unicast packets              161590          108655
Non-unicast packets          127405           82075
Discards                          0               0
Errors                            0               0
Unknown protocols                 0

IPv4 Statistics

  Packets Received                   = 39899
  Received Header Errors             = 0
  Received Address Errors            = 0
  Datagrams Forwarded                = 0
  Unknown Protocols Received         = 0
  Received Packets Discarded         = 1329
  Received Packets Delivered         = 44881
  Output Requests                    = 24937
  Routing Discards                   = 0
  Discarded Output Packets           = 72
  Output Packet No Route             = 0
  Reassembly Required                = 76
  Reassembly Successful              = 38
  Reassembly Failures                = 0
  Datagrams Successfully Fragmented  = 0
  Datagrams Failing Fragmentation    = 0
  Fragments Created                  = 0

IPv6 Statistics

  Packets Received                   = 14461
  Received Header Errors             = 0
  Received Address Errors            = 3
  Datagrams Forwarded                = 0
  Unknown Protocols Received         = 0
  Received Packets Discarded         = 38
  Received Packets Delivered         = 44371
  Output Requests                    = 39972
  Routing Discards                   = 0
  Discarded Output Packets           = 21
  Output Packet No Route             = 2
  Reassembly Required                = 0
  Reassembly Successful              = 0
  Reassembly Failures                = 0
  Datagrams Successfully Fragmented  = 0
  Datagrams Failing Fragmentation    = 0
  Fragments Created                  = 0

ICMPv4 Statistics

                            Received    Sent
  Messages                  4           14       
  Errors                    0           0        
  Destination Unreachable   4           14       
  Time Exceeded             0           0        
  Parameter Problems        0           0        
  Source Quenches           0           0        
  Redirects                 0           0        
  Echo Replies              0           0        
  Echos                     0           0        
  Timestamps                0           0        
  Timestamp Replies         0           0        
  Address Masks             0           0        
  Address Mask Replies      0           0        
  Router Solicitations      0           0        
  Router Advertisements     0           0        

ICMPv6 Statistics

                            Received    Sent
  Messages                  5951        2318     
  Errors                    0           0        
  Destination Unreachable   0           22       
  Packet Too Big            0           0        
  Time Exceeded             0           0        
  Parameter Problems        0           0        
  Echos                     2           0        
  Echo Replies              0           2        
  MLD Queries               0           0        
  MLD Reports               0           0        
  MLD Dones                 0           0        
  Router Solicitations      0           110      
  Router Advertisements     4621        0        
  Neighbor Solicitations    1           1808     
  Neighbor Advertisements   1327        376      
  Redirects                 0           0        
  Router Renumberings       0           0        

TCP Statistics for IPv4

  Active Opens                        = 558
  Passive Opens                       = 72
  Failed Connection Attempts          = 3
  Reset Connections                   = 222
  Current Connections                 = 21
  Segments Received                   = 17519
  Segments Sent                       = 12910
  Segments Retransmitted              = 305

TCP Statistics for IPv6

  Active Opens                        = 341
  Passive Opens                       = 0
  Failed Connection Attempts          = 0
  Reset Connections                   = 180
  Current Connections                 = 30
  Segments Received                   = 6560
  Segments Sent                       = 5126
  Segments Retransmitted              = 72

UDP Statistics for IPv4

  Datagrams Received    = 29018
  No Ports              = 1329
  Receive Errors        = 0
  Datagrams Sent        = 12503

UDP Statistics for IPv6

  Datagrams Received    = 22862
  No Ports              = 38
  Receive Errors        = 0
  Datagrams Sent        = 31863


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#51
gregahoffman

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frst log

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 19-08-2016
Ran by greg & jacki (19-08-2016 15:30:09) Run:1
Running from C:\Users\greg & jacki\Desktop
Loaded Profiles: greg & jacki (Available Profiles: greg & jacki)
Boot Mode: Normal
==============================================

fixlist content:
*****************
Unlock: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{07171AC2-0D2A-427d-BCE5-B6C2D6C7058B}
Unlock: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{59D6FA87-02F6-4401-9171-D62367DDBC70}
Unlock: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{A81DB917-D76B-4FFB-8096-8457E2EE1CFE}
Unlock: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{B8BF088E-2A7C-4322-A476-C5E0F1A62106}
Unlock: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F0896213-9B2A-4620-8C3F-EBFB17F111B4}
Unlock: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F1B6EB07-5742-48CD-8569-8F9DC1979B1B}
REG: reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{07171AC2-0D2A-427d-BCE5-B6C2D6C7058B}" /s
REG: reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{59D6FA87-02F6-4401-9171-D62367DDBC70}" /s
REG: reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{A81DB917-D76B-4FFB-8096-8457E2EE1CFE}" /s
REG: reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{B8BF088E-2A7C-4322-A476-C5E0F1A62106}" /s
REG: reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F0896213-9B2A-4620-8C3F-EBFB17F111B4}" /s
REG: reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F1B6EB07-5742-48CD-8569-8F9DC1979B1B}" /s

 

 

 

 

 

*****************

"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{07171AC2-0D2A-427d-BCE5-B6C2D6C7058B}" => key could not be unlocked
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{59D6FA87-02F6-4401-9171-D62367DDBC70}" => key was unlocked
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{A81DB917-D76B-4FFB-8096-8457E2EE1CFE}" => key was unlocked
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{B8BF088E-2A7C-4322-A476-C5E0F1A62106}" => key was unlocked
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F0896213-9B2A-4620-8C3F-EBFB17F111B4}" => key was unlocked
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F1B6EB07-5742-48CD-8569-8F9DC1979B1B}" => key was unlocked

========= reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{07171AC2-0D2A-427d-BCE5-B6C2D6C7058B}" /s =========

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{07171AC2-0D2A-427d-BCE5-B6C2D6C7058B}\Parameters

 

========= End of Reg: =========

========= reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{59D6FA87-02F6-4401-9171-D62367DDBC70}" /s =========

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{59D6FA87-02F6-4401-9171-D62367DDBC70}\Parameters

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{59D6FA87-02F6-4401-9171-D62367DDBC70}\Parameters\Tcpip
    EnableDHCP    REG_DWORD    0x1
    DhcpIPAddress    REG_SZ    0.0.0.0
    DhcpSubnetMask    REG_SZ    255.0.0.0
    DhcpServer    REG_SZ    255.255.255.255
    Lease    REG_DWORD    0x0
    LeaseObtainedTime    REG_DWORD    0x0
    T1    REG_DWORD    0x0
    T2    REG_DWORD    0x0
    LeaseTerminatesTime    REG_DWORD    0x0

 

========= End of Reg: =========

========= reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{A81DB917-D76B-4FFB-8096-8457E2EE1CFE}" /s =========

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{A81DB917-D76B-4FFB-8096-8457E2EE1CFE}\Parameters

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{A81DB917-D76B-4FFB-8096-8457E2EE1CFE}\Parameters\Tcpip
    EnableDHCP    REG_DWORD    0x1
    DhcpIPAddress    REG_SZ    0.0.0.0
    DhcpSubnetMask    REG_SZ    255.0.0.0
    DhcpServer    REG_SZ    255.255.255.255
    Lease    REG_DWORD    0x0
    LeaseObtainedTime    REG_DWORD    0x0
    T1    REG_DWORD    0x0
    T2    REG_DWORD    0x0
    LeaseTerminatesTime    REG_DWORD    0x0

 

========= End of Reg: =========

========= reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{B8BF088E-2A7C-4322-A476-C5E0F1A62106}" /s =========

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{B8BF088E-2A7C-4322-A476-C5E0F1A62106}\Parameters

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{B8BF088E-2A7C-4322-A476-C5E0F1A62106}\Parameters\Tcpip
    EnableDHCP    REG_DWORD    0x1
    DhcpIPAddress    REG_SZ    0.0.0.0
    DhcpSubnetMask    REG_SZ    255.0.0.0
    DhcpServer    REG_SZ    255.255.255.255
    Lease    REG_DWORD    0x0
    LeaseObtainedTime    REG_DWORD    0x0
    T1    REG_DWORD    0x0
    T2    REG_DWORD    0x0
    LeaseTerminatesTime    REG_DWORD    0x0

 

========= End of Reg: =========

========= reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F0896213-9B2A-4620-8C3F-EBFB17F111B4}" /s =========

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F0896213-9B2A-4620-8C3F-EBFB17F111B4}\Parameters

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F0896213-9B2A-4620-8C3F-EBFB17F111B4}\Parameters\Tcpip
    EnableDHCP    REG_DWORD    0x1
    DhcpIPAddress    REG_SZ    0.0.0.0
    DhcpSubnetMask    REG_SZ    255.0.0.0
    DhcpServer    REG_SZ    255.255.255.255
    Lease    REG_DWORD    0x0
    LeaseObtainedTime    REG_DWORD    0x0
    T1    REG_DWORD    0x0
    T2    REG_DWORD    0x0
    LeaseTerminatesTime    REG_DWORD    0x0

 

========= End of Reg: =========

========= reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F1B6EB07-5742-48CD-8569-8F9DC1979B1B}" /s =========

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F1B6EB07-5742-48CD-8569-8F9DC1979B1B}\Parameters

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{F1B6EB07-5742-48CD-8569-8F9DC1979B1B}\Parameters\Tcpip
    EnableDHCP    REG_DWORD    0x1
    DhcpIPAddress    REG_SZ    10.0.0.7
    DhcpSubnetMask    REG_SZ    255.255.255.0
    DhcpServer    REG_SZ    10.0.0.1
    Lease    REG_DWORD    0x93a80
    LeaseObtainedTime    REG_DWORD    0x57b76b47
    T1    REG_DWORD    0x57b90764
    T2    REG_DWORD    0x57ba3c7b
    LeaseTerminatesTime    REG_DWORD    0x57c0a5c7
    DhcpDefaultGatewa    REG_MULTI_SZ    10.0.0.1
    DhcpSubnetMaskOpt    REG_MULTI_SZ    255.255.255.0

 

========= End of Reg: =========

==== End of Fixlog 15:30:12 ====

 

 

junk txt

 

Interface Statistics

                           Received            Sent

Bytes                     173188255        29261125
Unicast packets              161590          108655
Non-unicast packets          127405           82075
Discards                          0               0
Errors                            0               0
Unknown protocols                 0

IPv4 Statistics

  Packets Received                   = 39899
  Received Header Errors             = 0
  Received Address Errors            = 0
  Datagrams Forwarded                = 0
  Unknown Protocols Received         = 0
  Received Packets Discarded         = 1329
  Received Packets Delivered         = 44881
  Output Requests                    = 24937
  Routing Discards                   = 0
  Discarded Output Packets           = 72
  Output Packet No Route             = 0
  Reassembly Required                = 76
  Reassembly Successful              = 38
  Reassembly Failures                = 0
  Datagrams Successfully Fragmented  = 0
  Datagrams Failing Fragmentation    = 0
  Fragments Created                  = 0

IPv6 Statistics

  Packets Received                   = 14461
  Received Header Errors             = 0
  Received Address Errors            = 3
  Datagrams Forwarded                = 0
  Unknown Protocols Received         = 0
  Received Packets Discarded         = 38
  Received Packets Delivered         = 44371
  Output Requests                    = 39972
  Routing Discards                   = 0
  Discarded Output Packets           = 21
  Output Packet No Route             = 2
  Reassembly Required                = 0
  Reassembly Successful              = 0
  Reassembly Failures                = 0
  Datagrams Successfully Fragmented  = 0
  Datagrams Failing Fragmentation    = 0
  Fragments Created                  = 0

ICMPv4 Statistics

                            Received    Sent
  Messages                  4           14       
  Errors                    0           0        
  Destination Unreachable   4           14       
  Time Exceeded             0           0        
  Parameter Problems        0           0        
  Source Quenches           0           0        
  Redirects                 0           0        
  Echo Replies              0           0        
  Echos                     0           0        
  Timestamps                0           0        
  Timestamp Replies         0           0        
  Address Masks             0           0        
  Address Mask Replies      0           0        
  Router Solicitations      0           0        
  Router Advertisements     0           0        

ICMPv6 Statistics

                            Received    Sent
  Messages                  5951        2318     
  Errors                    0           0        
  Destination Unreachable   0           22       
  Packet Too Big            0           0        
  Time Exceeded             0           0        
  Parameter Problems        0           0        
  Echos                     2           0        
  Echo Replies              0           2        
  MLD Queries               0           0        
  MLD Reports               0           0        
  MLD Dones                 0           0        
  Router Solicitations      0           110      
  Router Advertisements     4621        0        
  Neighbor Solicitations    1           1808     
  Neighbor Advertisements   1327        376      
  Redirects                 0           0        
  Router Renumberings       0           0        

TCP Statistics for IPv4

  Active Opens                        = 558
  Passive Opens                       = 72
  Failed Connection Attempts          = 3
  Reset Connections                   = 222
  Current Connections                 = 21
  Segments Received                   = 17519
  Segments Sent                       = 12910
  Segments Retransmitted              = 305

TCP Statistics for IPv6

  Active Opens                        = 341
  Passive Opens                       = 0
  Failed Connection Attempts          = 0
  Reset Connections                   = 180
  Current Connections                 = 30
  Segments Received                   = 6560
  Segments Sent                       = 5126
  Segments Retransmitted              = 72

UDP Statistics for IPv4

  Datagrams Received    = 29018
  No Ports              = 1329
  Receive Errors        = 0
  Datagrams Sent        = 12503

UDP Statistics for IPv6

  Datagrams Received    = 22862
  No Ports              = 38
  Receive Errors        = 0
  Datagrams Sent        = 31863

 

 


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#52
gregahoffman

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weird,

 

I responded once but got 4 copies of the response


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#53
RKinner

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Yes the forum has some problems with replies. We complain to admin and he fixes it for a while then it comes back.  I've hidden the extras.

 

Your netstat -es does not show any problem with TCP/IP.  You have a lot fewer retransmissions than I have on my PC.

 

The services don't look all that suspicious to me.  I expect if you ran adwcleaner again it could now delete them.

 

When exactly does your PC feel slow?  On boot, opening a browser, surfing the net, typing in notepad?

 

Which browser are you using if the slowness is during surfing?


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#54
gregahoffman

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any browser I use. when I click to go to the web, the little wheel spins for a while before anything happens.  then the yahoo page or any page for that matter opens but is unresponsive for about 30 seconds. also. playing flash games in facebook, sometimes they get so slow, they just hang up for a few minutes.

 

I have uninstalled flash player and reinstalled it but the same problem persists.

 

should  I run adwcleaner again?


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#55
RKinner

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You can run adwcleaner again.

 

Let's try Speedy Fox:

 

http://www.crystalidea.com/speedyfox

 

 

Download, run it (close all browsers) Optimize.  I usually run it several time until the time that it reports is about the same time each run.

 

This should make Firefox & Chrome start up a bit faster.

 

Open an elevated Command Prompt

 

Type:

nslookup geekstogo.com > \junk.txt
notepad \junk.txt

Copy & paste the text from notepad.

 

Are you connecting with WiFi or an Ethernet cable?


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#56
gregahoffman

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wi fi

 

I also don't have any sound lately

 

nslookup geekstogo.com > \junk.txt command didn't do anything   ' non authorative answer '  was the rsponse

 

 

 

junktxt below

 

Server:  cdns02.comcast.net
Address:  2001:558:feed::2

Name:    geekstogo.com
Addresses:  104.28.28.94
   104.28.29.94


Edited by gregahoffman, 19 August 2016 - 03:41 PM.

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#57
RKinner

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Go to http://www.metageek....port/downloads/

 

and click on the blue button in the bottom right that says InSSIDer 4 windows.  That will start the download.  Doubleclick on the downloaded file to install it.  

 

If I remember correctly it will start automatically (if not it's under All Programs, Metageek, inssider).  Click on the Network tab.  

 

You should see your network at the top of the list on the left and in a lot more detail on the right.  What is the signal strength? Is there anything after Overlapping?  

Look in the bottom left.  The blue is your wifi.  Is there an orange under it?  What level is the orange?   Does it recommend (near the top) that you switch to a different channel?


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#58
gregahoffman

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its asking for a password or license key that I don't have


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#59
RKinner

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Uninstall that version then.  Try the one here:

 

http://www.techspot....6-inssider.html


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#60
gregahoffman

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I think it wants me to switch to channel 6

 

I attached a screenshot

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