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Computer won't update

Malware Sluggish

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#46
RKinner

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Let's get rid of MSE and install the free Avast.

 

Let's install the free Avast:
 
Click on Download then choose the free version.
 
 
Download, Save but don't install yet.
 
Uninstall Microsoft Security Essentials
 
Reboot.
 
Install Avast by right clicking and Run As Admin.
 
Decline any additional software like Google Toolbar, Dropbox or Chrome.
 
Once you have it installed and it has updated, run a new process explorer log.
 
Tonight while you sleep let it run a boot-time scan as follows:
 
It takes like 6 hours so I usually let it run at night.
 
Open Avast, Scan, Scan for Viruses, Change the Quick Scan (in the box in the center of the page) to Boot-time Scan.  Then at the bottom of the page click on Scan Settings.
 
Make sure both boxes are checked and click on the gray box to the right of the orange ones.  It should turn orange.  Change where it says "Fix Automatically" to "Move to
Chest."  OK.  Now click on Start and then close Avast.  Mute your speakers so it doesn't wake you up when Windows boots.
 
When you reboot you will see the scan start.  It will tell you where it saves its log.  Usually it's C:\ProgramData\AVAST Software\Avast\report\aswBoot.txt but it might change so verify the location.   This is a hidden location so you will need to tell Windows to let you see it:
 
 
Copy and paste the text from the log to a Reply when done.
 

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#47
its_chele

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 I have uninstalled SE & installed Avast and updated -- -here is new log

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
System Idle Process    30.10    0 K    24 K    0            
WmiPrvSE.exe    29.13    5,920 K    10,300 K    3380    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
procexp64.exe    21.12    24,036 K    42,364 K    648    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
firefox.exe    4.59    251,524 K    284,048 K    1588    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
Interrupts    3.88    0 K    0 K    n/a    Hardware Interrupts and DPCs        
dwm.exe    3.41    52,660 K    26,772 K    1336    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    2.21    98,208 K    99,304 K    956    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    1.84    2,512 K    9,448 K    480    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    1.36    24,804 K    38,292 K    1008    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
System    1.22    176 K    1,908 K    4            
AvastSvc.exe    0.40    87,160 K    44,484 K    1232    avast! Service    AVAST Software    (Verified) AVAST Software a.s.
lsass.exe    0.18    4,764 K    10,728 K    588    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
explorer.exe    0.15    25,976 K    40,864 K    1348    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
unsecapp.exe    0.14    1,472 K    5,480 K    3084    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation    (Verified) Microsoft Windows
avastui.exe    0.11    37,676 K    62,692 K    3128    avast! Antivirus    AVAST Software    (Verified) AVAST Software a.s.
wmpnetwk.exe    0.07    15,124 K    12,448 K    1388    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
NServiceEntry.exe    0.04    2,684 K    5,156 K    1796    NService Application    Nero AG    (Verified) Nero AG
svchost.exe    0.03    14,128 K    14,748 K    1080    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVC.EXE    0.01    6,248 K    11,292 K    2428    Microsoft® Windows Live ID Service    Microsoft Corp.    (Verified) Microsoft Corporation
csrss.exe    0.01    2,452 K    6,708 K    432    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.01    5,292 K    10,896 K    880    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
TODDSrv.exe    < 0.01    1,344 K    4,032 K    1456    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe        2,232 K    6,092 K    3632    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVCM.EXE        996 K    2,856 K    2548    Microsoft® Windows Live ID Service Monitor    Microsoft Corp.    (Verified) Microsoft Corporation
winlogon.exe        2,456 K    5,724 K    536    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,324 K    3,928 K    472    Windows Start-Up Application    Microsoft Corporation    (Verified) Microsoft Windows
TosCoSrv.exe        2,224 K    3,840 K    2084    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
taskhost.exe        3,976 K    8,360 K    1596    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        7,080 K    11,884 K    984    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,700 K    8,012 K    696    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        10,556 K    13,144 K    1604    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,808 K    7,152 K    772    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        15,260 K    15,104 K    916    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,708 K    4,912 K    1988    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,368 K    5,552 K    2992    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,424 K    5,212 K    592    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,644 K    9,428 K    1832    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,140 K    10,872 K    1536    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        416 K    1,036 K    336    Windows Session Manager    Microsoft Corporation    (Verified) Microsoft Windows
services.exe        5,072 K    7,372 K    572    Services and Controller app    Microsoft Corporation    (Verified) Microsoft Windows
SearchIndexer.exe        20,084 K    13,552 K    3604    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,572 K    6,964 K    3684    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
MotoHelperService.exe        3,204 K    6,452 K    1868    MotoHelper Service        (Verified) Motorola Mobility Inc.
MotoHelperAgent.exe        1,552 K    6,000 K    2092    MotoHelperAgent        (Verified) Motorola Mobility Inc.
lsm.exe        2,284 K    3,828 K    596    Local Session Manager Service    Microsoft Corporation    (Verified) Microsoft Windows
igfxtray.exe        1,780 K    5,296 K    2476    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        2,156 K    7,244 K    2592    persistence Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,592 K    9,160 K    2524    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
dllhost.exe        1,756 K    5,532 K    3636    COM Surrogate    Microsoft Corporation    (Verified) Microsoft Windows
cAudioFilterAgent64.exe        1,676 K    4,904 K    2984    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        1,980 K    5,980 K    1744    BelkinService    Affinegy, Inc.    (Verified) Affinegy
audiodg.exe        16,168 K    16,428 K    1812    Windows Audio Device Graph Isolation     Microsoft Corporation    (Verified) Microsoft Windows
 


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#48
RKinner

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Let's work on this one:

WmiPrvSE.exe    29.13    5,920 K    10,300 K    3380    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows

 

It's normal for this to jump every ten seconds or so but it should only use about 10% CPU when it does.

 

Copy the next line:

 

Winmgmt /salvagerepository
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste (or Edit then Paste) and the copied lines should appear.  Hit Enter
 
Repeat for:
 
 winmgmt /verifyrepository
It should say:
 
WMI repository is consistent
 
Then try a process explorer log again.

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#49
its_chele

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08/14/2016 23:10
Scan of C:

Scan of C:

Scan of *STARTUP

File C:\0c64389ccba9a62a97ec0cbbe6\$dpx$.tmp\ee262963c3f62948a8f6f32962bf1a9d.tmp|>windows6.1-ie-servicing-x64-7mar14.cab|>servicing\packages\package_9_for_kb2792100~31bf3856ad364e35~amd64~~6.1.1.1.cat Error 42127 {CAB archive is corrupted.}
File C:\0c64389ccba9a62a97ec0cbbe6\$dpx$.tmp\ee262963c3f62948a8f6f32962bf1a9d.tmp|>windows6.1-ie-servicing-x64-7mar14.cab Error 42127 {CAB archive is corrupted.}
File C:\8ac1431f9109642a775ccf\$dpx$.tmp\73e66357f88bf4428b897e1a441e66ce.tmp|>windows6.1-rtm-client-neutral-amd64.cab|>winsxs\manifests\amd64_microsoft-windows-t..alservices-lsmproxy_31bf3856ad364e35_6.1.7600.16385_none_678126e1e50e6208.manifest Error 42127 {CAB archive is corrupted.}
File C:\8ac1431f9109642a775ccf\$dpx$.tmp\73e66357f88bf4428b897e1a441e66ce.tmp|>windows6.1-rtm-client-neutral-amd64.cab Error 42127 {CAB archive is corrupted.}
Number of searched folders: 33928
Number of tested files: 6445008
Number of infected files: 0
 


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#50
RKinner

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Avast just found some corrupt update downloads.  No viruses.

 

Did you get a chance to work on my last post?


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#51
its_chele

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yeah I thought I posted that one before the avast scan sorry :)  It did say WMI repository is consistent after both

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
procexp64.exe    25.31    22,660 K    41,996 K    3188    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System Idle Process    16.93    0 K    24 K    0            
firefox.exe    12.31    400,436 K    433,076 K    3376    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
dwm.exe    5.71    52,316 K    28,800 K    2952    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    5.67    9,264 K    13,588 K    1416    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
Interrupts    4.73    0 K    0 K    n/a    Hardware Interrupts and DPCs        
svchost.exe    4.65    4,720 K    9,552 K    3068    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    4.17    22,092 K    38,956 K    980    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    3.47    109,788 K    117,004 K    932    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
FlashPlayerPlugin_22_0_0_209.exe    3.27    19,848 K    21,892 K    3808    Adobe Flash Player 22.0 r0    Adobe Systems, Inc.    (Verified) Adobe Systems Incorporated
svchost.exe    2.90    13,908 K    15,480 K    1060    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    2.53    2,228 K    11,344 K    504    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
plugin-container.exe    1.51    11,380 K    14,160 K    3688    Plugin Container for Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
svchost.exe    1.43    17,356 K    17,880 K    884    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
System    1.38    304 K    8,224 K    4            
FlashPlayerPlugin_22_0_0_209.exe    1.02    4,404 K    9,984 K    3716    Adobe Flash Player 22.0 r0    Adobe Systems, Inc.    (Verified) Adobe Systems Incorporated
AvastSvc.exe    0.78    81,340 K    40,960 K    1208    avast! Service    AVAST Software    (Verified) AVAST Software a.s.
lsass.exe    0.78    5,500 K    13,276 K    616    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.29    7,132 K    11,876 K    956    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.25    3,884 K    7,720 K    804    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
explorer.exe    0.20    36,180 K    61,028 K    2240    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
audiodg.exe    0.19    17,044 K    17,420 K    2984    Windows Audio Device Graph Isolation     Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe    0.10    6,152 K    10,988 K    1364    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
lsm.exe    0.10    2,336 K    4,132 K    624    Local Session Manager Service    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.08    3,672 K    8,908 K    712    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.07    15,176 K    15,376 K    2536    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
NServiceEntry.exe    0.04    2,740 K    6,544 K    1624    NService Application    Nero AG    (Verified) Nero AG
taskhost.exe    0.03    7,024 K    11,304 K    1340    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
avastui.exe    0.02    11,956 K    20,268 K    3168    avast! Antivirus    AVAST Software    (Verified) AVAST Software a.s.
WLIDSVC.EXE    0.02    6,264 K    14,820 K    2004    Microsoft® Windows Live ID Service    Microsoft Corp.    (Verified) Microsoft Corporation
SearchIndexer.exe    0.02    23,100 K    15,600 K    704    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    0.02    2,368 K    6,948 K    468    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
TODDSrv.exe    < 0.01    1,344 K    4,540 K    1824    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe        3,660 K    7,744 K    3512    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe        2,240 K    6,224 K    1248    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVCM.EXE        996 K    3,196 K    2064    Microsoft® Windows Live ID Service Monitor    Microsoft Corp.    (Verified) Microsoft Corporation
winlogon.exe        2,460 K    6,896 K    548    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,308 K    4,256 K    512    Windows Start-Up Application    Microsoft Corporation    (Verified) Microsoft Windows
unsecapp.exe        1,468 K    5,408 K    4064    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation    (Verified) Microsoft Windows
TosCoSrv.exe        2,220 K    4,736 K    1868    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
svchost.exe        2,336 K    5,772 K    1484    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,344 K    5,636 K    596    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,520 K    10,068 K    1644    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        412 K    1,092 K    340    Windows Session Manager    Microsoft Corporation    (Verified) Microsoft Windows
services.exe        5,364 K    8,872 K    608    Services and Controller app    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,216 K    7,328 K    4044    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
MotoHelperService.exe        3,216 K    7,984 K    1676    MotoHelper Service        (Verified) Motorola Mobility Inc.
MotoHelperAgent.exe        1,560 K    6,884 K    2820    MotoHelperAgent        (Verified) Motorola Mobility Inc.
igfxtray.exe        1,772 K    6,020 K    2456    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        2,092 K    7,992 K    2608    persistence Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,480 K    9,824 K    1656    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
conhost.exe        1,344 K    5,104 K    2488    Console Window Host    Microsoft Corporation    (Verified) Microsoft Windows
cmd.exe        1,828 K    2,932 K    1308    Windows Command Processor    Microsoft Corporation    (Verified) Microsoft Windows
cAudioFilterAgent64.exe        1,632 K    5,436 K    400    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        1,976 K    7,224 K    1532    BelkinService    Affinegy, Inc.    (Verified) Affinegy
 


Edited by its_chele, 15 August 2016 - 04:31 PM.

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#52
RKinner

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Are you doing something like watching a video on FIREFOX?

 

Can you close Firefox and make a new Process Explorer log?


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#53
its_chele

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I didn't have anything open when I did last processor log but will do another :0


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#54
its_chele

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Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
procexp64.exe    47.12    22,336 K    41,888 K    3996    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System Idle Process    21.57    0 K    24 K    0            
AvastSvc.exe    6.99    61,444 K    4,600 K    1248    avast! Service    AVAST Software    (Verified) AVAST Software a.s.
dwm.exe    6.90    42,580 K    23,196 K    1340    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
Interrupts    5.65    0 K    0 K    n/a    Hardware Interrupts and DPCs        
explorer.exe    3.45    23,212 K    41,924 K    1352    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
System    3.13    216 K    3,596 K    4            
svchost.exe    2.38    88,920 K    92,280 K    992    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    1.55    2,472 K    11,988 K    516    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
lsass.exe    0.66    4,180 K    11,896 K    624    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.15    3,108 K    6,960 K    816    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.08    3,700 K    8,896 K    740    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.08    6,764 K    11,132 K    1020    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.05    13,484 K    15,144 K    1080    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
lsm.exe    0.04    2,224 K    4,028 K    632    Local Session Manager Service    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.03    9,328 K    12,884 K    1564    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
SearchIndexer.exe    0.03    19,400 K    13,040 K    3032    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.03    14,448 K    5,528 K    2272    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
services.exe    0.03    4,924 K    8,788 K    608    Services and Controller app    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.03    21,104 K    36,956 K    376    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
NServiceEntry.exe    0.02    2,640 K    6,456 K    1808    NService Application    Nero AG    (Verified) Nero AG
avastui.exe    0.02    10,300 K    9,644 K    1280    avast! Antivirus    AVAST Software    (Verified) AVAST Software a.s.
WLIDSVC.EXE    0.01    6,216 K    14,824 K    1288    Microsoft® Windows Live ID Service    Microsoft Corp.    (Verified) Microsoft Corporation
csrss.exe    0.01    2,284 K    7,024 K    444    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
TODDSrv.exe    < 0.01    1,300 K    4,596 K    1260    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
BelkinService.exe    < 0.01    1,924 K    7,260 K    1756    BelkinService    Affinegy, Inc.    (Verified) Affinegy
WmiPrvSE.exe        4,076 K    9,008 K    3496    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe        2,556 K    6,440 K    1420    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVCM.EXE        980 K    3,180 K    2208    Microsoft® Windows Live ID Service Monitor    Microsoft Corp.    (Verified) Microsoft Corporation
winlogon.exe        2,444 K    6,908 K    552    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,276 K    4,324 K    508    Windows Start-Up Application    Microsoft Corporation    (Verified) Microsoft Windows
unsecapp.exe        1,460 K    5,324 K    3412    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation    (Verified) Microsoft Windows
TosCoSrv.exe        2,176 K    4,796 K    1500    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
taskhost.exe        3,308 K    7,976 K    1580    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
taskeng.exe        1,512 K    5,176 K    1536    Task Scheduler Engine    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        17,456 K    19,416 K    912    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,568 K    9,448 K    3560    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,044 K    5,572 K    2616    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,136 K    5,572 K    812    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,640 K    5,372 K    1992    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,408 K    10,304 K    1856    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,012 K    11,092 K    1528    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        412 K    1,096 K    340    Windows Session Manager    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,216 K    7,324 K    1868    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
MotoHelperService.exe        3,164 K    8,036 K    1896    MotoHelper Service        (Verified) Motorola Mobility Inc.
MotoHelperAgent.exe        1,552 K    6,760 K    2324    MotoHelperAgent        (Verified) Motorola Mobility Inc.
igfxtray.exe        1,776 K    5,868 K    2064    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        2,096 K    7,912 K    2120    persistence Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,484 K    9,704 K    2072    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
cAudioFilterAgent64.exe        1,636 K    5,440 K    2184    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
audiodg.exe        16,152 K    16,476 K    2608    Windows Audio Device Graph Isolation     Microsoft Corporation    (Verified) Microsoft Windows
 


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#55
RKinner

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Try deleting your current Process Explorer program and getting a new one.

 

Get Process Explorer
 
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).  
 
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
 
 
Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  
 
Wait a full minute then:
 
File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

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#56
its_chele

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Deleted and reinstalled :)

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
procexp64.exe    50.08    22,640 K    42,188 K    4844    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System Idle Process    31.41    0 K    24 K    0            
Interrupts    7.24    0 K    0 K    n/a    Hardware Interrupts and DPCs        
dwm.exe    4.38    56,728 K    29,388 K    1640    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    2.58    2,484 K    13,608 K    504    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
System    1.62    216 K    3,628 K    4            
AvastSvc.exe    1.14    75,068 K    40,964 K    1204    avast! Service    AVAST Software    (Verified) AVAST Software a.s.
explorer.exe    0.48    31,084 K    53,372 K    1656    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.23    89,020 K    97,228 K    960    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.17    3,652 K    8,936 K    704    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.16    14,200 K    7,868 K    3440    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
avastui.exe    0.13    13,012 K    26,752 K    2708    avast! Antivirus    AVAST Software    (Verified) AVAST Software a.s.
lsass.exe    0.11    4,232 K    12,012 K    612    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
SearchIndexer.exe    0.08    20,500 K    14,712 K    912    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
NServiceEntry.exe    0.07    2,680 K    6,492 K    1692    NService Application    Nero AG    (Verified) Nero AG
svchost.exe    0.04    22,460 K    38,908 K    1016    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.04    13,084 K    15,056 K    1060    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.03    6,904 K    11,720 K    992    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    0.01    2,264 K    7,020 K    444    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    9,412 K    13,344 K    1368    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
TODDSrv.exe    < 0.01    1,300 K    4,604 K    1168    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe        5,176 K    10,260 K    3140    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe        2,480 K    6,416 K    1344    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVCM.EXE        992 K    3,200 K    2084    Microsoft® Windows Live ID Service Monitor    Microsoft Corp.    (Verified) Microsoft Corporation
WLIDSVC.EXE        4,856 K    11,480 K    1472    Microsoft® Windows Live ID Service    Microsoft Corp.    (Verified) Microsoft Corporation
winlogon.exe        2,444 K    6,916 K    540    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,292 K    4,316 K    496    Windows Start-Up Application    Microsoft Corporation    (Verified) Microsoft Windows
unsecapp.exe        1,456 K    5,448 K    228    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation    (Verified) Microsoft Windows
TosCoSrv.exe        2,176 K    4,812 K    1892    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
taskhost.exe        3,448 K    8,632 K    1540    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,528 K    7,416 K    780    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        16,844 K    17,344 K    836    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,604 K    9,496 K    828    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,644 K    5,412 K    1040    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,312 K    5,660 K    396    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,244 K    5,808 K    3404    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,568 K    10,296 K    1752    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        5,956 K    11,188 K    1324    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        420 K    1,096 K    340    Windows Session Manager    Microsoft Corporation    (Verified) Microsoft Windows
services.exe        5,048 K    8,836 K    596    Services and Controller app    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,204 K    7,320 K    4828    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
MotoHelperService.exe        3,152 K    8,028 K    1800    MotoHelper Service        (Verified) Motorola Mobility Inc.
MotoHelperAgent.exe        1,548 K    6,860 K    1900    MotoHelperAgent        (Verified) Motorola Mobility Inc.
lsm.exe        2,232 K    4,036 K    620    Local Session Manager Service    Microsoft Corporation    (Verified) Microsoft Windows
igfxtray.exe        1,772 K    6,004 K    2240    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        2,080 K    7,940 K    2256    persistence Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,444 K    9,724 K    2248    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
cAudioFilterAgent64.exe        1,628 K    5,408 K    2268    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        1,924 K    7,260 K    1492    BelkinService    Affinegy, Inc.    (Verified) Affinegy
 


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#57
RKinner

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See if you can run DPC Latency Checker:

 

http://www.thesycon....ncy_check.shtml

 

The download is:

 

http://www.thesycon....clat/dpclat.exe

 

Just download, save and run it by right click and run as admin.

 

I assume you will see some  red columns as in the  second picture.

 

If that is the case try their section on 

 

Analysing drop-out problems with DPC Latency Checker

 

and see if you can find which driver is causing the red columns.  Note their warning about which drivers you should not disable.

 

If you find one, leave ti disabled and run a process explore log.  Remember to wait 60 seconds to let it settle before saving the log.  If you have to renable the driver to post that's OK.


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#58
its_chele

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Ok I dl & ran it had 6 red bars so I disabled some the only one I seen decrease bar was the wireless network adapter and I left it disabled -- here is new log

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
procexp64.exe    62.87    22,400 K    39,304 K    5952    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System Idle Process    15.28    0 K    24 K    0            
dwm.exe    6.38    49,176 K    23,564 K    2940    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
AvastSvc.exe    4.78    62,008 K    43,032 K    1252    avast! Service    AVAST Software    (Verified) AVAST Software a.s.
explorer.exe    4.14    29,724 K    43,148 K    2988    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
Interrupts    2.59    0 K    0 K    n/a    Hardware Interrupts and DPCs        
csrss.exe    1.56    2,356 K    11,956 K    488    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
System    1.14    168 K    848 K    4            
lsass.exe    0.78    4,180 K    9,464 K    596    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.13    3,888 K    7,236 K    784    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.06    3,744 K    7,980 K    708    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.05    6,956 K    10,356 K    964    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
AvastUI.exe    0.03    12,252 K    23,120 K    2636    avast! Antivirus    AVAST Software    (Verified) AVAST Software a.s.
svchost.exe    0.03    110,004 K    113,660 K    940    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.03    14,872 K    15,492 K    3468    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVC.EXE    0.03    6,220 K    10,492 K    2128    Microsoft® Windows Live ID Service    Microsoft Corp.    (Verified) Microsoft Corporation
NServiceEntry.exe    0.02    2,648 K    4,832 K    1580    NService Application    Nero AG    (Verified) Nero AG
svchost.exe    0.02    10,336 K    12,436 K    1376    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
services.exe    0.02    5,096 K    7,224 K    580    Services and Controller app    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.02    28,220 K    43,220 K    992    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe    0.02    5,556 K    10,548 K    3352    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.01    13,176 K    13,296 K    1180    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    0.01    2,404 K    6,320 K    436    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
SearchIndexer.exe    < 0.01    22,348 K    14,000 K    932    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
TODDSrv.exe    < 0.01    1,352 K    3,968 K    1268    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe        2,212 K    6,016 K    2164    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVCM.EXE        988 K    2,744 K    2288    Microsoft® Windows Live ID Service Monitor    Microsoft Corp.    (Verified) Microsoft Corporation
winlogon.exe        2,484 K    5,588 K    524    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,336 K    3,604 K    476    Windows Start-Up Application    Microsoft Corporation    (Verified) Microsoft Windows
unsecapp.exe        1,448 K    5,404 K    3760    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation    (Verified) Microsoft Windows
TrustedInstaller.exe        37,736 K    43,288 K    420    Windows Modules Installer    Microsoft Corporation    (Verified) Microsoft Windows
TosCoSrv.exe        2,228 K    3,608 K    1588    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
taskhost.exe        3,492 K    7,484 K    2884    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        15,424 K    13,980 K    832    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,340 K    5,480 K    2576    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,216 K    4,828 K    600    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,624 K    9,440 K    2520    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,860 K    5,268 K    688    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,532 K    8,988 K    1628    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,660 K    8,312 K    1344    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        412 K    956 K    340    Windows Session Manager    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,564 K    6,940 K    5932    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
MotoHelperService.exe        2,368 K    6,044 K    1660    MotoHelper Service        (Verified) Motorola Mobility Inc.
MotoHelperAgent.exe        1,552 K    5,620 K    3036    MotoHelperAgent        (Verified) Motorola Mobility Inc.
mmc.exe        11,788 K    14,208 K    2752    Microsoft Management Console    Microsoft Corporation    (Verified) Microsoft Windows
lsm.exe        2,288 K    3,712 K    604    Local Session Manager Service    Microsoft Corporation    (Verified) Microsoft Windows
igfxtray.exe        1,776 K    4,936 K    2892    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        2,132 K    6,888 K    3000    persistence Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,620 K    8,488 K    2960    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
cAudioFilterAgent64.exe        1,820 K    5,164 K    2300    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        1,972 K    5,628 K    1500    BelkinService    Affinegy, Inc.    (Verified) Affinegy
audiodg.exe        16,084 K    16,352 K    5732    Windows Audio Device Graph Isolation     Microsoft Corporation    (Verified) Microsoft Windows
 


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#59
RKinner

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That reduced the Interrupts from 7.24 to 2.59 so clearly the Wireless driver is bad.  What other drivers did you stop?

 

Run FRST, click on the Drivers MD5 under Optional Scan and then hit SCAN.  Besides the usual frst log you should get one called drivers.  Please post it.


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#60
its_chele

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  • PipPip
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I disabled those under network adapters and sound the only one that got rid of rid was the wireless


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