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Computer won't update

Malware Sluggish

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#91
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,624 posts
  • MVP

PE log is showing multiple  \Device\Afd  which is not present at all on mine.  Go into device manager

(Search for

device manager

hit Enter)

and click on the arrow in front of Network Adapters.  Right click on each network adapter that shows up and Disable.  

 

Run DPC again and see if it still shows red.  Create a new PE log then go back into device manager and enable the network adapter that you are using and post the PE log.


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#92
its_chele

its_chele

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  • 91 posts

disable all adapters   no red showed up....here is new log

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
procexp64.exe    61.17    24,900 K    42,096 K    3736    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System Idle Process    12.09    0 K    24 K    0            
dwm.exe    6.34    47,764 K    24,160 K    2084    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe    6.06    5,128 K    9,944 K    3488    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
dllhost.exe    3.91    1,760 K    5,504 K    3088    COM Surrogate    Microsoft Corporation    (Verified) Microsoft Windows
explorer.exe    2.89    33,124 K    51,752 K    1888    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
Interrupts    2.43    0 K    0 K    n/a    Hardware Interrupts and DPCs        
csrss.exe    1.13    2,180 K    9,648 K    488    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
System    0.94    200 K    2,280 K    4            
AvastSvc.exe    0.91    59,420 K    40,140 K    1300    avast! Service    AVAST Software    (Verified) AVAST Software a.s.
svchost.exe    0.53    3,736 K    7,600 K    792    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
lsass.exe    0.47    5,276 K    13,116 K    600    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.40    23,672 K    41,308 K    1016    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.30    3,684 K    8,988 K    720    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
AvastUI.exe    0.17    12,272 K    20,852 K    2920    avast! Antivirus    AVAST Software    (Verified) AVAST Software a.s.
svchost.exe    0.06    7,104 K    11,360 K    992    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.03    9,816 K    13,276 K    1444    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
unsecapp.exe    0.03    1,444 K    5,448 K    3408    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    0.03    2,464 K    6,996 K    440    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
taskhost.exe    0.02    3,516 K    8,436 K    2664    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.02    111,804 K    52,628 K    1228    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.02    16,808 K    15,312 K    3000    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.02    15,120 K    16,904 K    856    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
services.exe    0.01    5,092 K    8,828 K    580    Services and Controller app    Microsoft Corporation    (Verified) Microsoft Windows
SearchIndexer.exe    0.01    23,248 K    14,724 K    3040    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.01    108,288 K    114,420 K    952    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVC.EXE    0.01    6,200 K    14,628 K    1852    Microsoft® Windows Live ID Service    Microsoft Corp.    (Verified) Microsoft Corporation
svchost.exe    0.01    4,964 K    10,252 K    2828    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
TODDSrv.exe    < 0.01    1,348 K    4,540 K    1716    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WLIDSVCM.EXE        1,000 K    3,200 K    1960    Microsoft® Windows Live ID Service Monitor    Microsoft Corp.    (Verified) Microsoft Corporation
winlogon.exe        2,492 K    6,920 K    520    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,316 K    4,264 K    480    Windows Start-Up Application    Microsoft Corporation    (Verified) Microsoft Windows
TosCoSrv.exe        2,228 K    4,736 K    1744    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
svchost.exe        2,176 K    5,644 K    2076    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,368 K    5,696 K    604    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,440 K    10,252 K    1576    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,088 K    11,080 K    1396    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        416 K    1,096 K    340    Windows Session Manager    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,568 K    6,952 K    3416    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
mmc.exe        11,472 K    13,920 K    3320    Microsoft Management Console    Microsoft Corporation    (Verified) Microsoft Windows
lsm.exe        2,276 K    4,052 K    608    Local Session Manager Service    Microsoft Corporation    (Verified) Microsoft Windows
igfxtray.exe        1,756 K    6,004 K    1244    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        1,740 K    6,248 K    2012    persistence Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,560 K    9,712 K    2540    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
cAudioFilterAgent64.exe        1,680 K    5,356 K    2592    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        1,972 K    7,228 K    1536    BelkinService    Affinegy, Inc.    (Verified) Affinegy

Process: procexp64.exe Pid: 3736

Type    Name
ALPC Port    \RPC Control\OLEA9F799CDF10E428CB1A78C3689B1
Desktop    \Default
Directory    \KnownDlls
Directory    \Sessions\1\BaseNamedObjects
Event    \BaseNamedObjects\CLR_PerfMon_DoneEnumEvent
Event    \BaseNamedObjects\CLR_PerfMon_StartEnumEvent
Event    \KernelObjects\MaximumCommitCondition
Event    \BaseNamedObjects\TermSrvReadyEvent
Event    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!rwWriterEvent
Event    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!rwWriterEvent
Event    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!rwWriterEvent
Event    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!rwWriterEvent
File    C:\Users\MWG\Desktop
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Windows\System32\en-US\setupapi.dll.mui
File    C:\Windows\System32\en-US\advapi32.dll.mui
File    \Device\PROCEXP152
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    \Device\KsecDD
File    C:\Windows\Fonts\StaticCache.dat
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db
File    C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6
File    C:\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23508_none_145555328b95eaaa
File    C:\Windows\System32\en-US\comdlg32.dll.mui
File    C:\Windows\System32\en-US\user32.dll.mui
File    C:\ProgramData\AVAST Software\Avast
File    C:\Program Files\AVAST Software\Avast\setup
File    C:\Windows\System32\en-US\shell32.dll.mui
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_256.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_32.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_sr.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_1024.db
File    C:\Windows\System32\en-US\thumbcache.dll.mui
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_256.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_sr.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_256.db
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Windows\System32\en-US\crypt32.dll.mui
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Windows\System32\en-US\propsys.dll.mui
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Windows\System32\en-US\explorerframe.dll.mui
File    C:\Windows\System32\en-US\oleaccrc.dll.mui
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Windows\System32\en-US\userenv.dll.mui
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_32.db
File    \Device\KsecDD
File    C:\Windows\System32\en-US\KernelBase.dll.mui
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_96.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_96.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_32.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_1024.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_sr.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_sr.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_256.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_96.db
File    C:\Windows\System32\en-US\msxml3r.dll.mui
File    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_96.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_1024.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_32.db
File    C:\Users\MWG\AppData\Local\Microsoft\Windows\Explorer\thumbcache_1024.db
File    C:\Users\MWG\AppData\Roaming\Microsoft\SystemCertificates\My
Key    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
Key    HKLM\SYSTEM\ControlSet001\Control\SESSION MANAGER
Key    HKLM
Key    HKLM\SYSTEM\ControlSet001\Control\Nls\Sorting\Versions
Key    HKLM\SYSTEM\ControlSet001\Control\NetworkProvider\HwOrder
Key    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PERFLIB
Key    HKCU
Key    HKLM\SYSTEM\ControlSet001\services\.NET CLR Data\Performance
Key    HKLM\SYSTEM\ControlSet001\services\.NET CLR Networking\Performance
Key    HKLM\SYSTEM\ControlSet001\services\.NET CLR Networking 4.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\.NET Data Provider for Oracle\Performance
Key    HKLM\SYSTEM\ControlSet001\services\.NET Data Provider for SqlServer\Performance
Key    HKLM\SYSTEM\ControlSet001\services\.NET Memory Cache 4.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\.NETFramework\Performance
Key    HKLM\SYSTEM\ControlSet001\services\ASP.NET\Performance
Key    HKLM\SYSTEM\ControlSet001\services\ASP.NET_4.0.30319\Performance
Key    HKLM\SYSTEM\ControlSet001\services\aspnet_state\Performance
Key    HKLM\SYSTEM\ControlSet001\services\BITS\Performance
Key    HKLM\SYSTEM\ControlSet001\services\ESENT\Performance
Key    HKLM\SYSTEM\ControlSet001\services\Lsa\Performance
Key    HKLM\SYSTEM\ControlSet001\services\MSDTC\Performance
Key    HKLM\SYSTEM\ControlSet001\services\MSDTC Bridge 3.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\MSDTC Bridge 4.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\MSSCNTRS\Performance
Key    HKLM\SYSTEM\ControlSet001\services\PerfDisk\Performance
Key    HKLM\SYSTEM\ControlSet001\services\PerfNet\Performance
Key    HKLM\SYSTEM\ControlSet001\services\PerfOS\Performance
Key    HKLM\SYSTEM\ControlSet001\services\PerfProc\Performance
Key    HKLM\SYSTEM\ControlSet001\services\rdyboost\Performance
Key    HKLM\SYSTEM\ControlSet001\services\RemoteAccess\Performance
Key    HKLM\SYSTEM\ControlSet001\services\ServiceModelEndpoint 3.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\ServiceModelOperation 3.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\ServiceModelService 3.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\SMSvcHost 3.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\SMSvcHost 4.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\Spooler\Performance
Key    HKLM\SYSTEM\ControlSet001\services\TapiSrv\Performance
Key    HKLM\SYSTEM\ControlSet001\services\Tcpip\Performance
Key    HKLM\SYSTEM\ControlSet001\services\TermService\Performance
Key    HKLM\SYSTEM\ControlSet001\services\UGatherer\Performance
Key    HKLM\SYSTEM\ControlSet001\services\UGTHRSVC\Performance
Key    HKLM\SYSTEM\ControlSet001\services\usbhub\Performance
Key    HKLM\SYSTEM\ControlSet001\services\Windows Workflow Foundation 3.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\Windows Workflow Foundation 4.0.0.0\Performance
Key    HKLM\SYSTEM\ControlSet001\services\WmiApRpl\Performance
Key    HKLM\SYSTEM\ControlSet001\services\WSearchIdxPi\Performance
Key    HKCU\Software\Sysinternals\Process Explorer
Key    HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full
Key    HKLM\SYSTEM\ControlSet001\Control\Nls\Locale
Key    HKLM\SYSTEM\ControlSet001\Control\Nls\Locale\Alternate Sorts
Key    HKLM\SYSTEM\ControlSet001\Control\Nls\Language Groups
Key    HKLM\SYSTEM\ControlSet001\services\WinSock2\Parameters\Protocol_Catalog9
Key    HKLM\SYSTEM\ControlSet001\services\WinSock2\Parameters\NameSpace_Catalog5
Key    HKCR
Key    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\CIDSizeMRU
Key    HKCU\Software\Classes
Key    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{B4BFCC3A-DB2C-424C-B029-7FE99A87C641}\PropertyBag
Key    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts
Key    HKCU\Software\Microsoft\Windows NT\CurrentVersion
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer
Key    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2400183A-6185-49FB-A2D8-4A392A602BA3}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{52528A6B-B9E3-4ADD-B60D-588C2DBA842D}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2112AB0A-C86A-4FFE-A368-0DE96E47012E}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{3214FAB5-9757-4298-BB61-92A9DEAA44FF}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7B0DB17D-9CD2-4A93-9733-46CC89022E7C}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{B6EBFB86-6907-413C-9AF7-4FC2ABF07CC5}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{ED4824AF-DCE4-45A8-81E2-FC7965083634}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{1AC14E77-02E7-4E5D-B744-2EB1AE5198B7}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A302545D-DEFF-464B-ABE8-61C8648D939B}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{33E28130-4E1E-4676-835A-98395C3BC3BB}\PropertyBag
Key    HKU
Key    HKLM\SYSTEM\ControlSet001\services\crypt32
Key    HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\Bags\12\ComDlg\{5C4F28B5-F869-4E84-8E60-F11DB97C5CC7}
Key    HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\Bags\AllFolders\Shell
Key    HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN
Key    HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell
Key    HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\Bags\12\Shell
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{56784854-C6CB-462B-8169-88E350ACB882}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{FD228CB7-AE11-4AE3-864C-16F3910AB8FE}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{491E922F-5643-4AF4-A7EB-4E7A138D8174}\PropertyBag
Key    HKCU\Software\Microsoft\Internet Explorer\Main
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{FDD39AD0-238F-46AF-ADB4-6C85480369C7}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\CommandStore
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{F38BF404-1D43-42F2-9305-67DE0B28FC23}\PropertyBag
Key    HKU\S-1-5-21-3432716916-1219727339-2741707856-501
Key    HKLM\SOFTWARE\Microsoft\Cryptography\OID\EncodingType 0\CertDllCreateCertificateChainEngine\Config
Key    HKCU\Software\Microsoft\SystemCertificates\My
Key    HKLM\SOFTWARE\Microsoft\SystemCertificates\ROOT
Key    HKCU\Software\Microsoft\SystemCertificates\CA
Key    HKCU
Key    HKLM\SOFTWARE\Microsoft\SystemCertificates\CA
Key    HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\CA
Key    HKCU\Software\Microsoft\SystemCertificates\Disallowed
Key    HKCU
Key    HKLM\SOFTWARE\Microsoft\SystemCertificates\Disallowed
Key    HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Disallowed
Key    HKCU\Software\Microsoft\SystemCertificates\Root
Key    HKLM\SOFTWARE\Microsoft\SystemCertificates\AuthRoot
Key    HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Root
Key    HKLM\SOFTWARE\Microsoft\SystemCertificates\SmartCardRoot
Key    HKCU\Software\Microsoft\SystemCertificates\TrustedPeople
Key    HKCU\Software\Microsoft\SystemCertificates\SmartCardRoot
Key    HKCU
Key    HKLM\SOFTWARE\Microsoft\SystemCertificates\TrustedPeople
Key    HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\TrustedPeople
Key    HKCU\Software\Microsoft\SystemCertificates\trust
Key    HKCU
Key    HKLM\SOFTWARE\Microsoft\SystemCertificates\trust
Key    HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Trust
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{18989B1D-99B5-455B-841C-AB7C74E4DDFC}\PropertyBag
Key    HKLM\SOFTWARE\Policies\Microsoft\SystemCertificates
Key    HKCU\Software\Microsoft\Internet Explorer\EUPP Protected - It is a violation of Windows Policy to modify. See aka.ms/browserpolicy
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{F3CE0F7C-4901-4ACC-8648-D5D44B04EF8F}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{D65231B0-B2F1-4857-A4CE-A8E7C6EA7D27}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{4BD8D571-6D19-48D3-BE97-422220080E43}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A990AE9F-A03B-4E80-94BC-9912D7504104}\PropertyBag
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\CommandStore\shell\Windows.organize
Key    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{905E63B6-C1BF-494E-B29C-65B732D3D21A}\PropertyBag
Key    HKCU\Software\Policies\Microsoft\SystemCertificates
Mutant    \Sessions\1\BaseNamedObjects\.NET CLR Data_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\.NET CLR Networking_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\.NET CLR Networking 4.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\.NET Data Provider for Oracle_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\.NET Data Provider for SqlServer_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\.NET Memory Cache 4.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\.NETFramework_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\ASP.NET_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\ASP.NET_4.0.30319_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\aspnet_state_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\BITS_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\ESENT_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\Lsa_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\MSDTC_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\MSDTC Bridge 3.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\MSDTC Bridge 4.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\MSSCNTRS_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\PerfDisk_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\PerfNet_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\PerfOS_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\PerfProc_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\rdyboost_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\RemoteAccess_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\ServiceModelEndpoint 3.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\ServiceModelOperation 3.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\ServiceModelService 3.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\SMSvcHost 3.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\SMSvcHost 4.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\Spooler_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\TapiSrv_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\Tcpip_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\TermService_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\UGatherer_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\UGTHRSVC_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\usbhub_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\Windows Workflow Foundation 3.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\Windows Workflow Foundation 4.0.0.0_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\WmiApRpl_Perf_Library_Lock_PID_e98
Mutant    \Sessions\1\BaseNamedObjects\WSearchIdxPi_Perf_Library_Lock_PID_e98
Mutant    \BaseNamedObjects\LOADPERF_MUTEX
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_96.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!rwWriterMutex
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_32.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!ThumbnailCacheInit
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_32.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_256.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_1024.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_1024.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_32.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!rwWriterMutex
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_sr.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_sr.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!rwWriterMutex
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_96.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_sr.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_256.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_1024.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_256.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_sr.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_32.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!ThumbnailCacheInit
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_256.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_96.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_96.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!rwWriterMutex
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_1024.db!dfMaintainer
Mutant    \BaseNamedObjects\C::Users:MWG:AppData:Local:Microsoft:Windows:Explorer:thumbcache_idx.db!ThumbnailCacheInit
Section    \BaseNamedObjects\__ComCatalogCache__
Section    \BaseNamedObjects\__ComCatalogCache__
Section    \Sessions\1\BaseNamedObjects\windows_shell_global_counters
Section    \BaseNamedObjects\windows_shell_global_counters
Section    \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*cversions.2.ro
Section    \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*{EDAE6976-3F70-49D8-B65F-3D54A4FA1BC3}.2.ver0x0000000000000001.db
Section    \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*cversions.2.ro
Section    \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*{6AF0698E-D558-4F6E-9B3C-3716689AF493}.2.ver0x0000000000000034.db
Section    \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*cversions.2.ro
Section    \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*cversions.2.ro
Section    \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*{DDF571F2-BE98-426D-8288-1A9A39C3FDA2}.2.ver0x0000000000000002.db
Section    \Sessions\1\BaseNamedObjects\windows_ie_global_counters
Thread    procexp64.exe(3736): 3712
Thread    procexp64.exe(3736): 2584
Thread    procexp64.exe(3736): 2584
Thread    procexp64.exe(3736): 4052
Thread    procexp64.exe(3736): 3712
Thread    procexp64.exe(3736): 2616
Thread    procexp64.exe(3736): 2896
Thread    procexp64.exe(3736): 2868
Thread    procexp64.exe(3736): 2412
Thread    procexp64.exe(3736): 1792
Thread    procexp64.exe(3736): 620
Thread    procexp64.exe(3736): 888
Thread    procexp64.exe(3736): 1692
Thread    procexp64.exe(3736): 2036
Thread    procexp64.exe(3736): 2952
Thread    procexp64.exe(3736): 3892
Thread    procexp64.exe(3736): 692
Thread    procexp64.exe(3736): 1212
Thread    procexp64.exe(3736): 888
Thread    procexp64.exe(3736): 1792
Thread    procexp64.exe(3736): 4024
Thread    procexp64.exe(3736): 4024
WindowStation    \Sessions\1\Windows\WindowStations\WinSta0
WindowStation    \Sessions\1\Windows\WindowStations\WinSta0
 


Edited by its_chele, 29 August 2016 - 08:23 PM.

  • 0

#93
RKinner

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With the network adapters disabled, DPC is happy. Interrupts is about half what it was so one or both of your network adapters are a big part of the problem.  First thing to do is to just right click on them and uninstall then reboot.  Windows will reinstall them.  Disable the one you are not using.  See if DPC is green.  If not then see if you can update or roll back the driver.  

 

It may also help to reset winsock & tcp:

 

Open an elevated Command Prompt:

Start, All Programs, Accessories then right click on Command Prompt and Run as Admin.

 

Type (with an Enter after each line)

netsh  winsock  reset  catalog

(I use two spaces so you can see where one goes.)

netsh  int  ipv4  reset  reset4.log
netsh  int  ipv6  reset  reset6.log

You will need to reboot after this.

 

Check DPC again and see if it's green or red.


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#94
its_chele

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I reset & disabled adapters ran DPC all green ...left 2 disabled and only one enabled and dpc is red with only one enabled more red if I enable another!


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#95
RKinner

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Which adapter do you have enabled?  Right click on it and select properties then click on the Details tab.  Change Property to Hardware IDs.  Click on the top one then right click and copy.  Paste that into a reply.


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#96
its_chele

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Atheros AR9285 Wireless Network Adapter enabled

PCI\VEN_168C&DEV_002B&SUBSYS_661111AD&REV_01
 


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#97
RKinner

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Which version of the Atheros AR9285 driver do you have?

 

Recommended version is supposed to be: 10.0.0.260


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#98
its_chele

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8.0.0.258


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#99
RKinner

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See  if you can get this one to install:

 

http://www.dell.com/...riverId=R299167

 

It's Version 9.1.0.328, A01

 

If it doesn't work you can roll it back.


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#100
its_chele

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I installed driver went device manager and it would let me choose it said I already had best driver :(


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#101
RKinner

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Not sure what you mean by it let you choose?

 

Did it change the driver.  Even if that's the newest driver an older one might be better.


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#102
its_chele

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Under device manager gives you option to search automatically or browse computer so when I download what you sent I picked browse and the file but it still says best driver already installed.


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#103
RKinner

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Try the new one anyway even if it's older it might be better.


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#104
its_chele

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Ok I think I finally got it installed :)


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#105
RKinner

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Reboot if you haven't already and run a Process Explorer log


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