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DNS Problem

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EDIT: All fixed. I tried this: https://developers.g...eed/public-dns/





I'm getting this weird DNS problem that suddenly started yesterday afternoon around 3:30PM. I was working and all of a sudden our business website wouldn't load anymore. I tried everything I could think of at first. Restarting my laptop, my browser and even my router as well as re-setting it to make sure it wasn't some sort of setting. I work at home, with my own laptop. I don't remember doing anything prior to getting this problem that would have caused it.


I later found out that I cannot access anything with a .com.au domain at all, not even google.com.au.


Here's what I get from Chrome.

This site can’t be reached
thedogline.com.au’s server DNS address could not be found.
Search Google for dog line au
This site can’t be reached
www.google.com.au’s server DNS address could not be found.

I've already called my ISP and they had be run a tracert on the website. Nothing happens on any .com.au website even google.com.au but when I try google.com, the tracert works.

Edited by WishBone, 27 July 2016 - 11:21 PM.

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    Malware Expert

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  • 21,314 posts
  • MVP
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

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