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Adware infection [Solved]

adware dnsunlocker

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#1
Ornat

Ornat

    Member

  • Member
  • PipPip
  • 16 posts

Hello, 

 

It appears that my laptop has been infected with adware again... Norton has been alerting me that it has detected outbound traffic, and that the system is infected with Adware Gen 2. 

 

There have been other signs of infection: I've noticed that I've been seeing more ads recently, even though I have Adblock plus enabled, and some ads have the tag DNS unlocker. 

There has been another change today, as certain words in websites have turned into links, and when I hover over them a frame with an ad tagged with dns unlocker appears. 

 

I've run the FRST scan, and pasted the log below.

 

 

Could you please help me solve this issue? Thank you! :)

 

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 27-07-2016
Ran by orna (administrator) on ORNA-PC (28-07-2016 20:55:25)
Running from C:\Users\orna\Desktop
Loaded Profiles: orna (Available Profiles: orna)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) C:\Windows\System32\atiesrxx.exe
(Validity Sensors, Inc.) C:\Windows\System32\vcsFPService.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Conexant Systems, Inc.) C:\Program Files\CONEXANT\SA3\CxUtilSvc.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\NSBU.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Symantec Corporation) C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\NSBU.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Conexant Systems, Inc.) C:\Program Files\CONEXANT\SA3\SmartAudio3.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Nero AG) C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe
(Nero AG) C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
(Nero AG) C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Adobe Systems Inc.) C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDGesture.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Intel Corporation) C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
(Intel® Corporation) C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Farbar) C:\Users\orna\Desktop\FRST64 (1).exe
 
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [IntelPROSet] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [4802864 2012-06-25] (Intel® Corporation)
HKLM\...\Run: [IntelTBRunOnce] => wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
HKLM\...\Run: [SmartAudio] => C:\Program Files\CONEXANT\SA3\SACpl.exe [1654400 2012-02-21] (Conexant Systems, Inc.)
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2774864 2013-01-09] (ELAN Microelectronics Corp.)
HKLM\...\Run: [QuickSet] => C:\Program Files\Dell\QuickSet\QuickSet.exe [5762408 2013-02-01] (Dell Inc.)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [446392 2012-04-04] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291280 2012-12-21] (Intel Corporation)
HKLM-x32\...\Run: [SwitchBoard] => C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [AdobeCS6ServiceManager] => C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe [1073312 2012-03-09] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Adobe Acrobat Speed Launcher] => C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe [36760 2011-09-28] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Acrobat Assistant 8.0] => C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe [815512 2011-09-28] (Adobe Systems Inc.)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [343168 2012-03-05] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [594992 2016-01-29] (Oracle Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-1777430441-3061909375-455498286-1000\...\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] => C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe [153136 2007-03-12] (Nero AG)
HKU\S-1-5-21-1777430441-3061909375-455498286-1000\...\Run: [Google Update] => C:\Users\orna\AppData\Local\Google\Update\GoogleUpdate.exe [144200 2015-08-28] (Google Inc.)
HKU\S-1-5-21-1777430441-3061909375-455498286-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\Bubbles.scr [899584 2010-11-21] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [  OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton Security with Backup\Engine64\22.7.0.76\buShell.dll [2016-06-09] (Symantec Corporation)
ShellIconOverlayIdentifiers: [  OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton Security with Backup\Engine64\22.7.0.76\buShell.dll [2016-06-09] (Symantec Corporation)
ShellIconOverlayIdentifiers: [  OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton Security with Backup\Engine64\22.7.0.76\buShell.dll [2016-06-09] (Symantec Corporation)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
Tcpip\Parameters: [DhcpNameServer] 10.0.0.138
Tcpip\..\Interfaces\{3E9555D7-4FAD-4B1C-9CBD-101AB5350FEA}: [DhcpNameServer] 10.0.0.138
Tcpip\..\Interfaces\{89D5C277-3F85-4978-AAC1-5F710D3B89BE}: [DhcpNameServer] 10.0.0.138
 
Internet Explorer:
==================
HKU\S-1-5-21-1777430441-3061909375-455498286-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://www.google.co.il/?gfe_rd=cr&ei=mc0wu8p_gaek8qfjiohodq
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security with Backup\Engine64\22.7.0.76\coIEPlg.dll [2016-05-31] (Symantec Corporation)
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-27] (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\coIEPlg.dll [2016-05-31] (Symantec Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\ssv.dll [2016-02-20] (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-27] (Google Inc.)
BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll [2011-09-28] (Adobe Systems Incorporated)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\jp2ssv.dll [2016-02-20] (Oracle Corporation)
BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll [2011-09-28] (Adobe Systems Incorporated)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-27] (Google Inc.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security with Backup\Engine64\22.7.0.76\coIEPlg.dll [2016-05-31] (Symantec Corporation)
Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll [2011-09-28] (Adobe Systems Incorporated)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-27] (Google Inc.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\coIEPlg.dll [2016-05-31] (Symantec Corporation)
Toolbar: HKU\S-1-5-21-1777430441-3061909375-455498286-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-27] (Google Inc.)
DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
 
FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.0.59 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2012-01-07] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2012-01-07] (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=11.73.2 -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\dtplugin\npDeployJava1.dll [2016-02-20] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.73.2 -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\plugin2\npjp2.dll [2016-02-20] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3508.0205 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2013-02-05] (Microsoft Corporation)
FF Plugin-x32: @millisecond.com/npInquisit,version=3.0 -> C:\Program Files (x86)\Millisecond Software\Inquisit 3.0 Mozilla Plugin\npInquisit_3060.dll [2011-10-26] (Millisecond Software)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-11] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-11] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.0.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2012-12-13] (VideoLAN)
FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll [2011-09-28] (Adobe Systems Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2015-12-18] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-1777430441-3061909375-455498286-1000: @millisecond.com/npInquisit,version=3.0 -> C:\Program Files (x86)\Millisecond Software\Inquisit 3.0 Mozilla Plugin\npInquisit_3060.dll [2011-10-26] (Millisecond Software)
FF Plugin HKU\S-1-5-21-1777430441-3061909375-455498286-1000: @millisecond.com/npInquisit,version=4.0 -> C:\Users\orna\AppData\Roaming\Millisecond Software\Inquisit 4 Web Plugin\npInquisit.dll [2014-12-16] (Millisecond Software)
FF Plugin HKU\S-1-5-21-1777430441-3061909375-455498286-1000: @talk.google.com/GoogleTalkPlugin -> C:\Users\orna\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll [2015-12-08] (Google)
FF Plugin HKU\S-1-5-21-1777430441-3061909375-455498286-1000: @talk.google.com/O1DPlugin -> C:\Users\orna\AppData\Roaming\Mozilla\plugins\npo1d.dll [2015-12-08] (Google)
FF Plugin HKU\S-1-5-21-1777430441-3061909375-455498286-1000: @tools.google.com/Google Update;version=3 -> C:\Users\orna\AppData\Local\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-11] (Google Inc.)
FF Plugin HKU\S-1-5-21-1777430441-3061909375-455498286-1000: @tools.google.com/Google Update;version=9 -> C:\Users\orna\AppData\Local\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-11] (Google Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\orna\AppData\Roaming\mozilla\plugins\npgoogletalk.dll [2015-12-08] (Google)
FF Plugin ProgramFiles/Appdata: C:\Users\orna\AppData\Roaming\mozilla\plugins\npo1d.dll [2015-12-08] (Google)
FF HKLM\...\Firefox\Extensions: [{C1A2A613-35F1-4FCF-B27F-2840527B6556}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.7.0.76\coFFAddon
FF Extension: Norton Identity Safe - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.7.0.76\coFFAddon [2016-06-28]
FF HKLM-x32\...\Firefox\Extensions: [{C1A2A613-35F1-4FCF-B27F-2840527B6556}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.7.0.76\coFFAddon
 
Chrome: 
=======
CHR HomePage: Default -> hxxp://www.haaretz.co.il/
CHR StartupUrls: Default -> "hxxp://www.google.com"
CHR Plugin: (Widevine Content Decryption Module) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.6.758\_platform_specific\win_x86\widevinecdmadapter.dll => No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\51.0.2704.106\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\51.0.2704.106\pdf.dll => No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll => No File
CHR Plugin: (Intel® Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
CHR Plugin: (Intel® Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
CHR Plugin: (Java Deployment Toolkit 8.0.250.18) - C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll => No File
CHR Plugin: (Java™ Platform SE 8 U25) - C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll => No File
CHR Plugin: (Inquisit Web Edition) - C:\Program Files (x86)\Millisecond Software\Inquisit 3.0 Mozilla Plugin\npInquisit_3060.dll (Millisecond Software)
CHR Plugin: (VLC Web Plugin) - C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
CHR Plugin: (Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Google Update) - C:\Users\orna\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll => No File
CHR Plugin: (Google Talk Plugin) - C:\Users\orna\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google)
CHR Plugin: (Google Talk Plugin Video Renderer) - C:\Users\orna\AppData\Roaming\Mozilla\plugins\npo1d.dll (Google)
CHR Profile: C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-02-05]
CHR Extension: (Google Drive) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-21]
CHR Extension: (YouTube) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-25]
CHR Extension: (Adblock Plus) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2016-06-29]
CHR Extension: (Google Search) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-27]
Data\Default\Extensions\dedhkkegfoejbekdhokkcfioegagdnbm [2016-07-28]
CHR Extension: (Google Docs Offline) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-03-16]
CHR Extension: (Pinterest Save Button) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\gpdjojdkbbmdfjfahjcgigfpmkopogic [2016-07-21]
CHR Extension: (http://www.huffingtonpost.com/) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhmpnckmgehfimbgndijbhbggdlhkchf [2016-07-28]
CHR Extension: (Windows Media Player Extension for HTML5) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\hokdglbhghcebcopdbanieangmcamaak [2013-08-03] [UpdateUrl: hxxp://www.interoperabilitybridges.com/ChromeWMP/wmpChromeupdates.xml] <==== ATTENTION
CHR Extension: (http://www.ynet.co.i...340,L-8,00.html) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\lhbfbhcmdfpilbfondnkehgcddhffpdd [2016-07-28]
CHR Extension: (http://www.theguardian.com/uk) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\mdhdkajgbikibncmfkonjpjpflefghfg [2016-07-28]
CHR Extension: (Chrome Web Store Payments) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-04]
CHR Extension: (Gmail) - C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-03-28]
CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\Exts\Chrome.crx [2016-06-28]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\Exts\Chrome.crx [2016-06-28]
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
 
==================== Services (Whitelisted) ========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 CxUtilSvc; C:\Program Files\Conexant\SA3\CxUtilSvc.exe [109184 2013-05-09] (Conexant Systems, Inc.)
R2 IconMan_R; C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [2464400 2012-09-07] (Realsil Microelectronics Inc.)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [161560 2012-01-21] (Intel Corporation)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [272688 2012-06-25] ()
R3 NMIndexingService; C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe [271920 2007-03-12] (Nero AG)
R2 NSBU; C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\NSBU.exe [289080 2016-06-17] (Symantec Corporation)
S3 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
R2 ZeroConfigService; C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [3325232 2012-06-25] (Intel® Corporation)
 
===================== Drivers (Whitelisted) ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R0 amdkmpfd; C:\Windows\System32\DRIVERS\amdkmpfd.sys [31872 2012-02-01] (Advanced Micro Devices, Inc.)
R1 BHDrvx64; C:\Program Files (x86)\Norton Security with Backup\NortonData\22.7.0.76\Definitions\BASHDefs\20160718.001\BHDrvx64.sys [1832176 2016-06-02] (Symantec Corporation)
R1 ccSet_NSBU; C:\Windows\system32\drivers\NSBUx64\1607000.04C\ccSetx64.sys [174328 2016-06-02] (Symantec Corporation)
S3 ebdrv; C:\Windows\system32\drivers\evbda.sys [3286016 2009-06-10] (Broadcom Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [497392 2016-04-27] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [156912 2016-04-27] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton Security with Backup\NortonData\22.7.0.76\Definitions\IPSDefs\20160727.001\IDSvia64.sys [876760 2016-07-08] (Symantec Corporation)
R1 inpoutx64; C:\Windows\System32\drivers\inpoutx64.sys [15008 2012-09-04] (Highresolution Enterprises [www.highrez.co.uk])
R0 rtcrfilt64; C:\Windows\System32\DRIVERS\rtcrfilt64.sys [19600 2012-09-04] (Realtek Semiconductor Corp.)
R3 SRTSP; C:\Windows\system32\drivers\NSBUx64\1607000.04C\SRTSP64.SYS [773368 2016-07-20] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\NSBUx64\1607000.04C\SRTSPX64.SYS [48888 2016-06-02] (Symantec Corporation)
R3 ST_ACCEL; C:\Windows\System32\DRIVERS\ST_ACCEL.sys [67184 2012-01-03] (STMicroelectronics)
R0 SymEFASI; C:\Windows\System32\drivers\NSBUx64\1607000.04C\SYMEFASI64.SYS [1627352 2016-06-02] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [101112 2016-06-28] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\NSBUx64\1607000.04C\Ironx64.SYS [291056 2016-06-02] (Symantec Corporation)
R1 SymNetS; C:\Windows\system32\drivers\NSBUx64\1607000.04C\SYMNETS.SYS [567536 2016-06-02] (Symantec Corporation)
S3 NAVENG; \??\C:\Program Files (x86)\Norton Security with Backup\NortonData\22.7.0.76\Definitions\SDSDefs\20160628.017\ENG64.SYS [X]
S3 NAVEX15; \??\C:\Program Files (x86)\Norton Security with Backup\NortonData\22.7.0.76\Definitions\SDSDefs\20160628.017\EX64.SYS [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2016-07-28 20:55 - 2016-07-28 20:55 - 00026167 _____ C:\Users\orna\Desktop\FRST.txt
2016-07-28 20:54 - 2016-07-28 20:55 - 00000000 ____D C:\FRST
2016-07-28 20:53 - 2016-07-28 20:53 - 02394112 _____ (Farbar) C:\Users\orna\Desktop\FRST64 (1).exe
2016-07-20 17:31 - 2016-07-20 17:31 - 00000000 ____D C:\Windows\EOONotify
2016-07-17 20:06 - 2016-07-17 20:06 - 19527360 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe
2016-07-13 11:31 - 2016-06-11 09:57 - 00394448 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2016-07-13 11:31 - 2016-06-11 07:48 - 00346320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2016-07-13 11:31 - 2016-06-11 00:38 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2016-07-13 11:31 - 2016-06-11 00:38 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2016-07-13 11:31 - 2016-06-11 00:20 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2016-07-13 11:31 - 2016-06-11 00:19 - 00417792 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2016-07-13 11:31 - 2016-06-11 00:19 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2016-07-13 11:31 - 2016-06-11 00:18 - 00572416 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2016-07-13 11:31 - 2016-06-11 00:18 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2016-07-13 11:31 - 2016-06-11 00:17 - 02895360 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2016-07-13 11:31 - 2016-06-11 00:10 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2016-07-13 11:31 - 2016-06-11 00:08 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2016-07-13 11:31 - 2016-06-11 00:05 - 25814016 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2016-07-13 11:31 - 2016-06-11 00:04 - 00615936 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2016-07-13 11:31 - 2016-06-11 00:03 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2016-07-13 11:31 - 2016-06-11 00:03 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2016-07-13 11:31 - 2016-06-11 00:02 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2016-07-13 11:31 - 2016-06-11 00:02 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2016-07-13 11:31 - 2016-06-10 23:53 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2016-07-13 11:31 - 2016-06-10 23:50 - 00489984 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2016-07-13 11:31 - 2016-06-10 23:49 - 06047744 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2016-07-13 11:31 - 2016-06-10 23:40 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2016-07-13 11:31 - 2016-06-10 23:38 - 00107520 _____ (Microsoft Corporation) C:\Windows\system32\inseng.dll
2016-07-13 11:31 - 2016-06-10 23:35 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2016-07-13 11:31 - 2016-06-10 23:34 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2016-07-13 11:31 - 2016-06-10 23:31 - 00315392 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2016-07-13 11:31 - 2016-06-10 23:28 - 00152064 _____ (Microsoft Corporation) C:\Windows\system32\occache.dll
2016-07-13 11:31 - 2016-06-10 23:15 - 00262144 _____ (Microsoft Corporation) C:\Windows\system32\webcheck.dll
2016-07-13 11:31 - 2016-06-10 23:13 - 00724992 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2016-07-13 11:31 - 2016-06-10 23:12 - 00806400 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2016-07-13 11:31 - 2016-06-10 23:11 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2016-07-13 11:31 - 2016-06-10 23:10 - 02131456 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2016-07-13 11:31 - 2016-06-10 22:45 - 15409664 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2016-07-13 11:31 - 2016-06-10 22:44 - 02869248 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2016-07-13 11:31 - 2016-06-10 22:30 - 01550848 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2016-07-13 11:31 - 2016-06-10 22:21 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2016-07-13 11:31 - 2016-06-10 22:09 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2016-07-13 11:31 - 2016-06-10 21:54 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2016-07-13 11:31 - 2016-06-10 21:53 - 00497664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2016-07-13 11:31 - 2016-06-10 21:53 - 00341504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2016-07-13 11:31 - 2016-06-10 21:53 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2016-07-13 11:31 - 2016-06-10 21:52 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2016-07-13 11:31 - 2016-06-10 21:47 - 02287104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2016-07-13 11:31 - 2016-06-10 21:46 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2016-07-13 11:31 - 2016-06-10 21:45 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2016-07-13 11:31 - 2016-06-10 21:42 - 20348928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2016-07-13 11:31 - 2016-06-10 21:42 - 00476160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2016-07-13 11:31 - 2016-06-10 21:41 - 00663552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2016-07-13 11:31 - 2016-06-10 21:41 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2016-07-13 11:31 - 2016-06-10 21:41 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2016-07-13 11:31 - 2016-06-10 21:32 - 00416256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2016-07-13 11:31 - 2016-06-10 21:27 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2016-07-13 11:31 - 2016-06-10 21:26 - 00091136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inseng.dll
2016-07-13 11:31 - 2016-06-10 21:24 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2016-07-13 11:31 - 2016-06-10 21:23 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2016-07-13 11:31 - 2016-06-10 21:21 - 00279040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2016-07-13 11:31 - 2016-06-10 21:19 - 00130048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\occache.dll
2016-07-13 11:31 - 2016-06-10 21:14 - 04608000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2016-07-13 11:31 - 2016-06-10 21:12 - 00230400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\webcheck.dll
2016-07-13 11:31 - 2016-06-10 21:10 - 00692736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2016-07-13 11:31 - 2016-06-10 21:09 - 02055680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2016-07-13 11:31 - 2016-06-10 21:09 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2016-07-13 11:31 - 2016-06-10 20:58 - 13806080 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2016-07-13 11:31 - 2016-06-10 20:45 - 02392576 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2016-07-13 11:31 - 2016-06-10 20:42 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2016-07-13 11:31 - 2016-06-10 20:41 - 01315840 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2016-07-13 10:59 - 2016-06-26 03:27 - 00970240 _____ (Microsoft Corporation) C:\Windows\system32\localspl.dll
2016-07-13 10:59 - 2016-06-26 03:27 - 00756736 _____ (Microsoft Corporation) C:\Windows\system32\win32spl.dll
2016-07-13 10:59 - 2016-06-26 03:27 - 00344576 _____ (Microsoft Corporation) C:\Windows\system32\ntprint.dll
2016-07-13 10:59 - 2016-06-26 03:27 - 00166400 _____ (Microsoft Corporation) C:\Windows\system32\inetpp.dll
2016-07-13 10:59 - 2016-06-26 03:27 - 00022528 _____ (Microsoft Corporation) C:\Windows\system32\inetppui.dll
2016-07-13 10:59 - 2016-06-25 22:54 - 00497152 _____ (Microsoft Corporation) C:\Windows\SysWOW64\win32spl.dll
2016-07-13 10:59 - 2016-06-25 22:53 - 00297472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntprint.dll
2016-07-13 10:59 - 2016-06-25 22:53 - 00061952 _____ (Microsoft Corporation) C:\Windows\system32\ntprint.exe
2016-07-13 10:59 - 2016-06-25 22:53 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\wpnpinst.exe
2016-07-13 10:59 - 2016-06-25 22:41 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntprint.exe
2016-07-13 10:58 - 2016-06-26 03:35 - 00041704 _____ (Microsoft Corporation) C:\Windows\system32\CompatTelRunner.exe
2016-07-13 10:58 - 2016-06-26 03:27 - 01208320 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2016-07-13 10:58 - 2016-06-22 16:06 - 00268800 _____ (Microsoft Corporation) C:\Windows\system32\centel.dll
2016-07-13 10:58 - 2016-06-17 21:24 - 01490432 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2016-07-13 10:58 - 2016-06-17 21:24 - 00571904 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2016-07-13 10:58 - 2016-06-17 21:24 - 00544256 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2016-07-13 10:58 - 2016-06-17 21:24 - 00294912 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2016-07-13 10:58 - 2016-06-17 21:24 - 00219136 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2016-07-13 10:58 - 2016-06-17 21:24 - 00076800 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2016-07-13 10:58 - 2016-06-14 18:03 - 03217408 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2016-06-28 18:59 - 2016-06-28 18:59 - 00000000 ____D C:\Windows\System32\Tasks\Norton Security with Backup
2016-06-28 18:50 - 2016-06-28 18:50 - 00101112 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
2016-06-28 18:50 - 2016-06-28 18:50 - 00008270 _____ C:\Windows\system32\Drivers\SYMEVENT64x86.CAT
2016-06-28 18:50 - 2016-06-28 18:50 - 00002520 _____ C:\Users\Public\Desktop\Norton Security with Backup.lnk
2016-06-28 18:49 - 2016-06-28 18:50 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Security with Backup
2016-06-28 18:49 - 2016-06-28 18:49 - 00000000 ____D C:\Program Files (x86)\Norton Security with Backup
2016-06-28 18:48 - 2016-06-28 18:48 - 00000000 ____D C:\Program Files (x86)\NortonInstaller
2016-06-28 18:45 - 2016-06-28 18:55 - 00000000 ____D C:\Windows\System32\Tasks\Norton Remove and Reinstall
2016-06-28 18:38 - 2016-06-28 18:34 - 09406776 _____ (Symantec Corporation) C:\Users\orna\Desktop\NRnR.exe
2016-06-28 18:16 - 2016-06-28 18:50 - 00003240 _____ C:\Windows\System32\Tasks\Norton WSC Integration
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2016-07-28 20:50 - 2013-05-09 23:05 - 00000928 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2016-07-28 20:07 - 2013-09-01 10:07 - 00000934 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1777430441-3061909375-455498286-1000UA.job
2016-07-28 20:06 - 2013-05-09 22:58 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2016-07-28 16:15 - 2016-05-11 16:16 - 00192216 _____ (Malwarebytes) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2016-07-28 15:59 - 2009-07-14 07:45 - 00026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2016-07-28 15:58 - 2009-07-14 07:45 - 00026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2016-07-28 14:53 - 2013-05-09 23:08 - 00000000 ____D C:\Users\orna\AppData\Local\Adobe
2016-07-28 14:47 - 2009-07-14 08:13 - 00782510 _____ C:\Windows\system32\PerfStringBackup.INI
2016-07-28 14:47 - 2009-07-14 06:20 - 00000000 ____D C:\Windows\inf
2016-07-28 14:43 - 2013-05-09 22:45 - 00000000 ___HD C:\Windows\system32\WLANProfiles
2016-07-28 14:42 - 2009-07-14 08:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2016-07-28 09:07 - 2013-09-01 10:07 - 00000882 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1777430441-3061909375-455498286-1000Core.job
2016-07-27 21:04 - 2015-12-02 14:57 - 00000000 ____D C:\Windows\System32\Tasks\Remediation
2016-07-23 20:02 - 2013-05-15 10:48 - 00000000 ____D C:\Users\orna\AppData\Roaming\vlc
2016-07-21 13:08 - 2013-08-28 16:36 - 00000132 _____ C:\Users\orna\AppData\Roaming\Adobe PNG Format CS6 Prefs
2016-07-20 17:31 - 2015-04-05 20:27 - 00000000 ___SD C:\Windows\SysWOW64\GWX
2016-07-20 17:31 - 2015-04-05 20:27 - 00000000 ___SD C:\Windows\system32\GWX
2016-07-17 20:06 - 2013-05-09 22:58 - 00796352 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2016-07-17 20:06 - 2013-05-09 22:58 - 00142528 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2016-07-17 20:06 - 2013-05-09 22:58 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2016-07-17 20:06 - 2013-05-09 22:58 - 00000000 ____D C:\Windows\SysWOW64\Macromed
2016-07-17 20:06 - 2013-05-09 22:58 - 00000000 ____D C:\Windows\system32\Macromed
2016-07-14 08:29 - 2009-07-14 07:45 - 05043168 _____ C:\Windows\system32\FNTCACHE.DAT
2016-07-14 08:27 - 2014-12-11 06:53 - 00000000 ____D C:\Windows\system32\appraiser
2016-07-14 08:27 - 2010-11-21 10:16 - 00000000 ____D C:\Program Files\Windows Journal
2016-07-13 20:49 - 2013-07-20 22:15 - 00000000 ____D C:\Windows\system32\MRT
2016-07-13 20:45 - 2013-05-11 18:22 - 144749672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2016-07-09 10:00 - 2013-05-09 23:07 - 00002195 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2016-07-09 10:00 - 2013-05-09 23:07 - 00002183 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2016-07-03 19:06 - 2009-07-14 06:20 - 00000000 ____D C:\Windows\rescache
2016-06-28 18:50 - 2016-02-22 12:40 - 00000000 ____D C:\Program Files\Common Files\Symantec Shared
2016-06-28 18:49 - 2013-05-09 22:16 - 00000000 ____D C:\ProgramData\Norton
2016-06-28 18:36 - 2015-06-11 10:03 - 00000000 ____D C:\Program Files\Common Files\AV
2016-06-28 18:16 - 2016-02-22 12:39 - 00000000 ____D C:\Windows\system32\Drivers\NSBUx64
2016-06-28 16:06 - 2013-06-14 13:50 - 00000000 ____D C:\Users\Public\Downloads\Norton
 
==================== Files in the root of some directories =======
 
2014-01-19 19:09 - 2014-01-19 19:09 - 0000132 _____ () C:\Users\orna\AppData\Roaming\Adobe BMP Format CS6 Prefs
2013-08-28 16:36 - 2016-07-21 13:08 - 0000132 _____ () C:\Users\orna\AppData\Roaming\Adobe PNG Format CS6 Prefs
2013-05-09 22:47 - 2013-05-09 22:48 - 0005472 _____ () C:\Users\orna\AppData\Local\WiDiSetupLog.20130509.224752.txt
 
Some zero byte size files/folders:
==========================
C:\Windows\SysWOW64\clauth1.dll
C:\Windows\SysWOW64\clauth2.dll
C:\Windows\SysWOW64\nsprs.dll
C:\Windows\SysWOW64\serauth1.dll
C:\Windows\SysWOW64\serauth2.dll
C:\Windows\SysWOW64\ssprs.dll
 
==================== Bamital & volsnap =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2016-07-27 16:38
 
==================== End of FRST.txt ============================

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#2
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post the appropriate logs in the Virus, Spyware, Malware Removal forum and wait for help.

Hi and welcome back to Geeks to Go. :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:
  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Before we start:

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Next:

Could you please post the Farbar Recovery Scan Tool addition.txt log for my review. It should be located on your desktop.

We will then go from there, thank you.
  • 0

#3
Ornat

Ornat

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts

Hi Dakeyras, 

 

Thank you for helping :)

 

Here is the addition.txt: 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 27-07-2016
Ran by orna (2016-07-28 20:55:55)
Running from C:\Users\orna\Desktop
Windows 7 Ultimate Service Pack 1 (X64) (2013-05-09 19:10:55)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-1777430441-3061909375-455498286-500 - Administrator - Disabled)
Guest (S-1-5-21-1777430441-3061909375-455498286-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1777430441-3061909375-455498286-1002 - Limited - Enabled)
orna (S-1-5-21-1777430441-3061909375-455498286-1000 - Administrator - Enabled) => C:\Users\orna
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Norton Security (Enabled - Up to date) {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Norton Security (Enabled - Up to date) {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Norton Security (Enabled) {6BFC5632-188D-B806-D13E-C607121B42A0}
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20056 - Adobe Systems Incorporated)
Adobe Acrobat X Professional - Arabic, Hebrew, French, Greek (HKLM-x32\...\{AC76BA86-1037-0000-7760-000000000005}) (Version: 10.1.1 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Creative Suite 6 Design Standard (HKLM-x32\...\{0327A4BF-62BF-48BB-8928-B971B749E9E1}) (Version: 6 - Adobe Systems Incorporated)
Adobe Flash Player 22 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 22.0.0.210 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{D2EBABAC-7DA0-FAD4-7FAE-8D3C2EA779F3}) (Version: 3.0.859.0 - Advanced Micro Devices, Inc.)
Any Video Converter 5.0.7 (HKLM-x32\...\Any Video Converter_is1) (Version:  - Any-Video-Converter.com)
Canon CanoScan LiDE 220 On-screen Manual (HKLM-x32\...\Canon CanoScan LiDE 220 On-screen Manual) (Version: 7.7.1 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.11.1 - Canon Inc.)
CanoScan LiDE 220 Scanner Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ4811) (Version: 1.00 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.01 - Piriform)
Conexant HD Audio (HKLM-x32\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 1.0.30.0 - Conexant)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Touchpad (HKLM\...\Elantech) (Version: 11.3.5.4 - ELAN Microelectronic Corp.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.106 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7619.1252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.30.3 - Google Inc.) Hidden
IBM SPSS Amos 21 (HKLM-x32\...\{304B71E3-1017-4717-86BC-F1D18519FEF2}) (Version: 21.0.0.0 - IBM Corp)
IBM SPSS Statistics 21 (HKLM\...\{1E26B9C2-ED08-4EEA-83C8-A786502B41E5}) (Version: 21.0.0.0 - IBM Corp)
Inquisit 3 by Millisecond Software (HKLM-x32\...\{A5060212-286B-4D6D-89E0-8EE1999C8BA9}) (Version: 3.0.6 - Millisecond Software, LLC)
Inquisit 4 (HKLM-x32\...\Inquisit 4 4.0.2) (Version: 4.0.2 - Millisecond Software)
Inquisit 4 (Version: 4.0.2 - Millisecond Software) Hidden
Inquisit 4 Web Player (HKLM\...\{E8620E4B-8567-4E07-8CDB-8432054BD5B2}) (Version: 4.0.8.0 - Millisecond Software)
Inquisit 4 Web Plugin (HKLM-x32\...\{C3F3FEB3-0E64-4649-920D-24B6C3EBBF6D}) (Version: 4.0.8.0 - Millisecond Software)
Intel® Display Audio Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 6.14.00.3090 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.1.1399 - Intel Corporation)
Intel® PROSet/Wireless for Bluetooth® + High Speed (HKLM\...\{BEE86606-EFB5-4353-9F34-29E0C59CDCFA}) (Version: 15.2.0.0284 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.6 (HKLM\...\{6C9365EB-1F9E-4893-9196-3EC77C88D0C5}) (Version: 2.6.2.0 - Intel)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.7.248 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{538B98C3-773F-4F20-9C66-802D104DCBE2}) (Version: 1.23.219.2 - Intel Corporation)
Java 8 Update 73 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218073F0}) (Version: 8.0.730.2 - Oracle Corporation)
Kinovea (HKLM-x32\...\Kinovea) (Version: 0.8.15 - Kinovea)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nero 7 Premium (HKLM-x32\...\{43FFE159-3199-4188-A1CD-629166AD1033}) (Version: 7.02.6445 - Nero AG)
Norton Security (HKLM-x32\...\NSBU) (Version: 22.7.0.76 - Symantec Corporation)
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
PowerXpressHybrid (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
PX Profile Update (x32 Version: 1.00.1. - AMD) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.15.017 - Dell Inc.)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 7.54.309.2012 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.2.8400.39034 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype™ 7.6 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.6.103 - Skype Technologies S.A.)
ST Microelectronics 3 Axis Digital Accelerometer Solution (HKLM-x32\...\{9C24F411-9CA7-4A8A-91F3-F08A4A38EB31}) (Version: 4.11.0018 - ST Microelectronics)
Validity Sensors DDK (HKLM\...\{40BEDF44-88CF-4FF6-8790-882484452003}) (Version: 4.4.231.0 - Validity Sensors, Inc.)
VLC media player 2.0.5 (HKLM-x32\...\VLC media player) (Version: 2.0.5 - VideoLAN)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
תוכנת Intel®‎ PROSet/Wireless WiFi (HKLM\...\{181BBF43-CA17-4E1A-A78D-81E67A57B8A4}) (Version: 15.02.0000.1258 - Intel Corporation)
 
==================== Custom CLSID (Whitelisted): ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
Task: {0A270FDA-8E86-4961-A7A8-402143549533} - System32\Tasks\{347B8B46-0F23-4560-AE3F-A94C99F1B7A5} => pcalua.exe -a D:\Downloads\Video_Intel_W74_X09_A03_Setup-HWM8D_ZPE.exe -d D:\Downloads
Task: {1C126122-E28B-4FE8-8FF7-F7F26B15FDAD} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\WSCStub.exe [2016-06-17] (Symantec Corporation)
Task: {3403BA25-149B-4E27-8D94-18ABDCC46AB1} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-12-18] (Adobe Systems Incorporated)
Task: {3AD2AB73-0CA0-4735-8AAE-B17B8DB9AD2A} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {3E4207EC-510C-4907-9C19-A8F96E5E3CD4} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1777430441-3061909375-455498286-1000Core => C:\Users\orna\AppData\Local\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
Task: {50FB994A-561E-4C76-9D61-C098341C758F} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2013-04-23] (Piriform Ltd)
Task: {55244BEE-9C7C-4485-8A74-6B1AC05BA3F9} - System32\Tasks\Games\UpdateCheck_S-1-5-21-1777430441-3061909375-455498286-1000
Task: {5E9DDE9D-FD6B-49C6-8E00-D3CD7E6AE5D1} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1777430441-3061909375-455498286-1000UA => C:\Users\orna\AppData\Local\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
Task: {62716787-922B-4F3F-B4EC-FBB2D0F0CD2F} - System32\Tasks\{1C74070F-461B-424B-9F6B-6685EE8CF233} => pcalua.exe -a D:\Documents\programs\OKB4x0W64PCL_ENUS120\setup.exe -d D:\Documents\programs\OKB4x0W64PCL_ENUS120
Task: {6766A82C-5598-466D-A6B1-7598E8881A0A} - System32\Tasks\Norton Security with Backup\Norton Error Analyzer => C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\SymErr.exe [2016-05-23] (Symantec Corporation)
Task: {794FCEED-9FB8-4B28-8093-63D07EAC32F0} - System32\Tasks\Remediation\AntimalwareMigrationTask => C:\Program Files\Common Files\AV\Norton Security\Upgrade.exe [2016-06-17] (Symantec Corporation)
Task: {902D21A6-CABB-4EFB-8622-1AA4918981B9} - System32\Tasks\Microsoft\Windows\Setup\EOONotify => C:\Windows\EOONotify\EOONotify.exe [2016-07-08] (Microsoft Corporation)
Task: {9AC79200-1791-4684-8E20-3AD7EA949E9B} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2016-07-17] (Adobe Systems Incorporated)
Task: {B00C6E94-6CDB-4260-9139-A6A9FE8F7AE4} - System32\Tasks\{4B1C149F-DBED-44F3-87B9-97477F8926AD} => Chrome.exe hxxp://www.skype.com/go/downloading?source=lightinstaller&amp;ver=6.7.0.102&amp;LastError=12002
Task: {F113C6E1-6A25-4808-93DF-4C4B2FB6FDA5} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {F2136ED2-A900-40AC-A759-861BC54D7852} - System32\Tasks\Norton Security with Backup\Norton Error Processor => C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\SymErr.exe [2016-05-23] (Symantec Corporation)
Task: {FD9CA62B-32C9-4215-949B-2D054040087B} - System32\Tasks\AdobeAAMUpdater-1.0-orna-PC-orna => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2012-04-04] (Adobe Systems Incorporated)
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1777430441-3061909375-455498286-1000Core.job => C:\Users\orna\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1777430441-3061909375-455498286-1000UA.job => C:\Users\orna\AppData\Local\Google\Update\GoogleUpdate.exe
 
==================== Shortcuts =============================
 
(The entries could be listed to be restored or removed.)
 
==================== Loaded Modules (Whitelisted) ==============
 
2013-09-05 01:17 - 2013-09-05 01:17 - 04300456 _____ () C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 15:23 - 2010-10-20 15:23 - 08801632 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2013-05-09 23:21 - 2012-04-05 14:55 - 00164992 _____ () C:\Program Files\Conexant\SA3\MaxxAudioWrapper.dll
2012-03-19 19:09 - 2012-03-19 19:09 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2012-03-05 04:43 - 2012-03-05 04:43 - 00369152 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
2012-04-06 10:17 - 2012-04-06 10:17 - 00016384 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll
2013-05-09 23:24 - 2012-01-21 03:23 - 01198872 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\ACE.dll
2013-09-05 01:14 - 2013-09-05 01:14 - 04300456 _____ () C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 15:45 - 2010-10-20 15:45 - 08801120 _____ () C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2016-03-16 09:45 - 2014-02-10 13:44 - 04592128 _____ () C:\Users\orna\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libglesv2.dll
2016-03-16 09:45 - 2014-02-10 13:44 - 00112128 _____ () C:\Users\orna\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libegl.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the ADS will be removed.)
 
 
==================== Safe Mode (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, it will be removed from the registry.)
 
 
==================== Hosts content: ===============================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-14 05:34 - 2009-06-11 00:00 - 00000824 ____N C:\Windows\system32\Drivers\etc\hosts
 
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-1777430441-3061909375-455498286-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\orna\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 10.0.0.138
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
(Currently there is no automatic fix for this section.)
 
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
FirewallRules: [{C074C035-D4D0-4ABD-8C9B-8D03F5E9DE03}] => (Allow) C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
FirewallRules: [{81ABDC45-A098-43CC-94CC-E75CDAADEF3E}] => (Allow) C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe
FirewallRules: [{6FE92191-4EF4-48A3-B0DE-2B799F2A35B1}] => (Allow) C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe
FirewallRules: [{A33AA38F-7353-4AA6-826A-3B1806E23122}] => (Allow) C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
FirewallRules: [{B2184E67-ED37-4339-9608-948AFA0AF910}] => (Allow) C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
FirewallRules: [{201AE0F8-FC94-42DB-B36E-B176BE83B357}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\21\WinWrapIDE.exe
FirewallRules: [{A23C39C8-6515-44DC-9B13-59AFA5119B88}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\21\stats.exe
FirewallRules: [{854B5759-2676-42C7-9FE5-6C1EFD661B87}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\21\stats.com
FirewallRules: [{BB7322DF-2F70-43BE-81E5-E37AB096DC7D}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\21\WinWrapIDE.exe
FirewallRules: [{21570984-9660-40DB-91CB-0D656AFAE7CC}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\21\stats.com
FirewallRules: [{30E0CBB6-8EA7-4C85-99A0-B8703E18EBB4}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\21\stats.exe
FirewallRules: [{A5EF9446-B269-4330-9D93-698B4595D248}] => (Allow) C:\Program Files\Lightworks\ntcardvt.exe
FirewallRules: [{967AEEA1-F3A5-43FD-A865-5656F56EC8C6}] => (Allow) C:\Program Files\Lightworks\ntcardvt.exe
FirewallRules: [{76002004-905E-4313-B291-0F83412A6053}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{0DED1A75-B065-4773-90BE-5E9601AC6723}] => (Allow) LPort=2869
FirewallRules: [{FE04A1EA-0D16-4DA7-8E67-7CEB2CCBF43B}] => (Allow) LPort=1900
FirewallRules: [{904FBCF2-899C-4135-B82B-BDBCEC8CC23F}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [TCP Query User{8B56521F-4E09-4F98-8732-3EE2AA76246B}C:\program files\ibm\spss\statistics\21\jre\bin\javaw.exe] => (Allow) C:\program files\ibm\spss\statistics\21\jre\bin\javaw.exe
FirewallRules: [UDP Query User{A7003E3F-EEF4-42F8-BB5D-3506CB30C6BF}C:\program files\ibm\spss\statistics\21\jre\bin\javaw.exe] => (Allow) C:\program files\ibm\spss\statistics\21\jre\bin\javaw.exe
FirewallRules: [{C1981E89-3837-4FD1-94FC-813F701463BA}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
==================== Restore Points =========================
 
15-06-2016 21:10:23 Windows Update
03-07-2016 19:05:48 Scheduled Checkpoint
07-07-2016 21:15:48 Windows Update
13-07-2016 20:41:54 Windows Update
20-07-2016 17:30:42 Windows Update
 
==================== Faulty Device Manager Devices =============
 
Name: SM Bus Controller
Description: SM Bus Controller
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (07/28/2016 02:42:51 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/28/2016 08:03:08 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/27/2016 08:16:48 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/26/2016 11:56:20 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/26/2016 07:57:45 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/25/2016 08:18:33 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/24/2016 11:38:31 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/24/2016 07:30:29 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/23/2016 06:34:46 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/21/2016 12:06:39 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (07/28/2016 12:56:26 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (07/28/2016 08:03:34 AM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.
 
Error: (07/27/2016 09:06:09 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (07/26/2016 09:07:34 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (07/26/2016 09:03:53 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (07/25/2016 09:17:28 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (07/24/2016 08:21:24 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (07/24/2016 08:06:27 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (07/23/2016 08:44:16 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (07/21/2016 07:07:21 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
 
CodeIntegrity:
===================================
  Date: 2015-10-25 15:29:31.545
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-10-25 15:26:57.403
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-10-25 15:26:53.457
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-10-14 12:35:26.292
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-10-14 12:33:04.425
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-10-14 12:32:59.551
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-06-25 10:16:18.818
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-06-22 10:37:01.705
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-03-14 10:30:45.567
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-03-14 10:29:58.007
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™ i7-3632QM CPU @ 2.20GHz
Percentage of memory in use: 40%
Total physical RAM: 8067.31 MB
Available physical RAM: 4777.85 MB
Total Virtual: 16132.8 MB
Available Virtual: 12307.32 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:199.9 GB) (Free:102.19 GB) NTFS
Drive d: () (Fixed) (Total:731.51 GB) (Free:403.4 GB) NTFS
Drive g: (New Volume) (Fixed) (Total:29.82 GB) (Free:29.05 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: 1A38ACA4)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=199.9 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=731.5 GB) - (Type=07 NTFS)
 
========================================================
Disk: 1 (Size: 29.8 GB) (Disk ID: CA291763)
Partition 1: (Not Active) - (Size=29.8 GB) - (Type=07 NTFS)
 
==================== End of Addition.txt ============================

  • 0

#4
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Hi. :)
 

Thank you for helping :)

You're welcome!

Java Advice:

There has been a recent severe exploitation of this software. Even though this exploit has been reportedly fixed there is still a vulnerability with the software, the below is currently all that it is installed Java related:-

Java 8 Update 73

So you need to uninstall it(if still present via Uninstall a program or Programs and Features located in the Control Panel)... Your choice if you wish to go ahead and reinstall a updated version. However as mentioned I advise against it and for the present I do not even have anything Java related installed on my machines.

Please let myself know what you wish to do about this in your next reply please and if you opt to re-install I will provide both the appropriate instructions and safety advice etc.

Custom FRST Script:

Please download the attached fixlist.txt(see below) and save to the desktop.

Attached File  fixlist.txt   1.53KB   36 downloads
  • Now right-click on FRST.exe and select Run as Administrator to start FRST.
After the tool has checked for any updates and The tool is ready to use is denoted:-
  • Then click on the Fix button/radio tab >> at the Fix completed prompt click on OK
  • Your machine should now automatically reboot itself.
  • Post the contents of the newly created Fixlog in your next reply.
Scan with AdwCleaner:

Please download Adwcleaner from here and save to your desktop.
  • Right-click on adwcleaner.exe and select Run as Administrator to launch the application.
  • Now click on the Scan tab >> once the scan is complete click on the Clean tab and follow the prompts.
  • Allow the system to reboot. You will then be presented with the report. Copy and Paste this report into your next reply.
Note: The log can also be located at C: >> AdwCleaner >> AdwCleaner[C1].txt

Next:

When completed the above, please post back the following in the order asked for:
  • How is your computer performing now, any further symptoms and or problems encountered?
  • Your decision to reinstall Java or not.
  • Custom FRST Scrip Log.
  • AdwCleaner Log.

  • 0

#5
Ornat

Ornat

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts

Hi, 

 

Thank you for the warning about Java - I uninstalled it, and ran the FRST fix. My computer seems to be working normally now - I haven't received any alerts from Norton, and haven't seen ads marked with dns unlocker. Nor have I seen instances in which text in random websites turned into links for dns unlocker ads, as it did before. All in all, everything seems to be working well! 

 

When I scanned the computer with AdwCleaner, it found no malicious programs on my computer, so I didn't click the clean tab. I repeated the scan several times, and each had the same result. Should I click "clean" even though the tool found no threats?

 

 

And given the dangers of Java, I've decided not to reinstall it at this time. Thanks for the advice :) 

 

 

Here is the FRST script log:

 

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 27-07-2016
Ran by orna (2016-07-29 16:04:51) Run:1
Running from C:\Users\orna\Desktop
Loaded Profiles: orna (Available Profiles: orna)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
CreateRestorePoint:
CloseProcesses:
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [594992 2016-01-29] (Oracle Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\ssv.dll [2016-02-20] (Oracle Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\jp2ssv.dll [2016-02-20] (Oracle Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=11.73.2 -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\dtplugin\npDeployJava1.dll [2016-02-20] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.73.2 -> C:\Program Files (x86)\Java\jre1.8.0_73\bin\plugin2\npjp2.dll [2016-02-20] (Oracle Corporation)
Task: {0A270FDA-8E86-4961-A7A8-402143549533} - System32\Tasks\{347B8B46-0F23-4560-AE3F-A94C99F1B7A5} => pcalua.exe -a D:\Downloads\Video_Intel_W74_X09_A03_Setup-HWM8D_ZPE.exe -d D:\Downloads
Task: {50FB994A-561E-4C76-9D61-C098341C758F} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2013-04-23] (Piriform Ltd)
Task: {62716787-922B-4F3F-B4EC-FBB2D0F0CD2F} - System32\Tasks\{1C74070F-461B-424B-9F6B-6685EE8CF233} => pcalua.exe -a D:\Documents\programs\OKB4x0W64PCL_ENUS120\setup.exe -d D:\Documents\programs\OKB4x0W64PCL_ENUS120
C:\Program Files (x86)\Java
C:\Program Files (x86)\Common Files\Java
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state off
Hosts:
Emptytemp:
*****************
 
Restore point was successfully created.
Processes closed successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\SunJavaUpdateSched => value not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} => key not found. 
"HKCR\Wow6432Node\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}" => key removed successfully
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9} => key not found. 
"HKCR\Wow6432Node\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}" => key removed successfully
HKLM\Software\Wow6432Node\MozillaPlugins\@java.com/DTPlugin,version=11.73.2 => key not found. 
C:\Program Files (x86)\Java\jre1.8.0_73\bin\dtplugin\npDeployJava1.dll => not found.
HKLM\Software\Wow6432Node\MozillaPlugins\@java.com/JavaPlugin,version=11.73.2 => key not found. 
C:\Program Files (x86)\Java\jre1.8.0_73\bin\plugin2\npjp2.dll => not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0A270FDA-8E86-4961-A7A8-402143549533}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0A270FDA-8E86-4961-A7A8-402143549533}" => key removed successfully
C:\Windows\System32\Tasks\{347B8B46-0F23-4560-AE3F-A94C99F1B7A5} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{347B8B46-0F23-4560-AE3F-A94C99F1B7A5}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{50FB994A-561E-4C76-9D61-C098341C758F}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{50FB994A-561E-4C76-9D61-C098341C758F}" => key removed successfully
C:\Windows\System32\Tasks\CCleanerSkipUAC => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\CCleanerSkipUAC" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{62716787-922B-4F3F-B4EC-FBB2D0F0CD2F}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{62716787-922B-4F3F-B4EC-FBB2D0F0CD2F}" => key removed successfully
C:\Windows\System32\Tasks\{1C74070F-461B-424B-9F6B-6685EE8CF233} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{1C74070F-461B-424B-9F6B-6685EE8CF233}" => key removed successfully
"C:\Program Files (x86)\Java" => not found.
"C:\Program Files (x86)\Common Files\Java" => not found.
 
========= netsh advfirewall reset =========
 
Ok.
 
 
========= End ofCMD: =========
 
 
========= netsh advfirewall set allprofiles state off =========
 
Ok.
 
 
========= End ofCMD: =========
 
C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.
 
=========== EmptyTemp: ==========
 
BITS transfer queue => 8388608 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 84715031 B
Java, Flash, Steam htmlcache => 492 B
Windows/system/drivers => 48888 B
Edge => 0 B
Chrome => 761920671 B
Firefox => 0 B
Opera => 0 B
 
Temp, IE cache, history, cookies, recent:
Default => 0 B
Public => 0 B
ProgramData => 0 B
systemprofile => 128 B
systemprofile32 => 0 B
LocalService => 0 B
NetworkService => 0 B
orna => 2918920 B
 
RecycleBin => 23650320 B
EmptyTemp: => 840.8 MB temporary data Removed.
 
================================
 
 
The system needed a reboot.
 
==== End of Fixlog 16:05:19 ====
 
 
 
 
 
Concerning  AdwCleaner, as mentioned above, I didn't click the "clean" tab since the scan found no threats. I've pasted the scan log below. Should I repeat the scan and click "clean"?
 
# AdwCleaner v5.201 - Logfile created 29/07/2016 at 16:40:37
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-28.2 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (X64)
# Username : orna - ORNA-PC
# Running from : C:\Users\orna\Desktop\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
 
***** [ DLL ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
 
*************************
 
C:\AdwCleaner\AdwCleaner[S1].txt - [784 bytes] - [29/07/2016 16:16:12]
C:\AdwCleaner\AdwCleaner[S2].txt - [856 bytes] - [29/07/2016 16:22:18]
C:\AdwCleaner\AdwCleaner[S3].txt - [778 bytes] - [29/07/2016 16:40:37]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [850 bytes] ##########
 
 
 
Thank you for the help! :)

  • 0

#6
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Hi. :)
 

My computer seems to be working normally now - I haven't received any alerts from Norton, and haven't seen ads marked with dns unlocker. Nor have I seen instances in which text in random websites turned into links for dns unlocker ads, as it did before. All in all, everything seems to be working well!

Good.
 

When I scanned the computer with AdwCleaner, it found no malicious programs on my computer, so I didn't click the clean tab. I repeated the scan several times, and each had the same result. Should I click "clean" even though the tool found no threats?

Fair play and not a problem plus no need to rescan again etc.
 

And given the dangers of Java, I've decided not to reinstall it at this time. Thanks for the advice :)

Acknowledged and you're welcome!

Scan with Malwarebytes Anti-Malware:

Note: Remember to right click MBAM and select Run As Administrator to launch the application.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
How to get logs: (Export log to save as txt)
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.
Scan with Panda Cloud Cleaner:

Please download Panda Cloud Cleaner and save to your desktop.

Alternate downloads are here and here.
  • Double-click on PandaCloudCleaner.exe >> when the Setup - Panda Cloud Cleaner window has loaded >> Next > >> Next >
  • Ensure Launch Panda Cloud Cleaner is selected >> Finish >> once the GUI(graphical user interface) appears >> click on Accept and Scan
  • Please be patient as the scan may take some time to complete depending on your system's specifications.
  • Once the scan has completed, if Scan finished with detections is denoted in the GUI do not take any action and or have Panda Cloud Cleaner clean absolutely anything!
  • Now within the GUI click on the >(or any or them if multiple) tab >> then on View Report >> a notepad file should now open called PCloudCleaner.txt
  • Save this to your desktop and post the contents in your next reply.
  • Then click on Back >> Exit
Note: When I give the all clear feel free to uninstall Panda Cloud Cleaner if you so wish.

Next:

When completed the above, please post back the following in the order asked for:
  • How is your computer performing now, any further symptoms and or problems encountered?
  • Malwarebytes Anti-Malware Log.
  • Panda Cloud Cleaner Log.

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#7
Ornat

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Hi, 

 

My computer has been working fine, and happily, I haven't encountered any more issues with Malware. I did however encounter difficulty running the Panda Cloud Cleaner scan. 

I ran it twice, and each time it got stuck at the exact same spot - 75.0%. The same group of files kept flashing, but since they were flashing so quickly I couldn't see their full names, only the end for one of them.

 

The Malwarebytes scan didn't find any threats - I've pasted the log below. 

 

What do you think of the situation? Does the system seem clean?

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 29/07/2016
Scan Time: 20:23
Logfile: mlwb_scan.txt
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.07.29.09
Rootkit Database: v2016.05.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: orna
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 306132
Time Elapsed: 12 min, 18 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

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#8
Dakeyras

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Hi. :)
 

What do you think of the situation? Does the system seem clean?

Positive results so far anti-malware wise...
 

I did however encounter difficulty running the Panda Cloud Cleaner scan.

I ran it twice, and each time it got stuck at the exact same spot - 75.0%. The same group of files kept flashing, but since they were flashing so quickly I couldn't see their full names, only the end for one of them.

Not a problem, could be a myriad of reasons why this occurred and not necessarily malicious either. However to err on the side of caution we will deploy a different scan as follows...

Scan with Zoek:

Please download Zoek and save to the desktop.

You will need to temp' disable your current installed Anti-Virus/Security software, how to do so can be read here.
  • Right-click on zoek.exe and select Run as Administrator .
  • Once the GUI(graphical user interface) has loaded >> click on the More Options tab >> select Auto Clean only.
  • Ensure the option Scan All Users is selected >> now click on the Run Script tab.
  • Zoek will momentary close and a new GUI will appear and the scan will commence.
  • Please be patient as the scan may take some time depending on the specifications of your computer.
  • Once the scan is completed a log file named zoek-results.log will open via notepad, post the contents in your next reply.
  • If the system requires a reboot after the aforementioned scan, click on OK at the prompt(the log will appear after the reboot).
  • The zoek-results.log can also be found on your system drive.
Note: Do not forget to re-enable your Security software after running the above scan!
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#9
Ornat

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Hi, 

 

Thank you for all the help! Since the first clenaup,  my computer has been working well, and I haven't encountered any issues.

 

Since everything seems to be working ok, I'm a little worried about the possible consequences of performing the zoek scan - mainly, the vulnerability from disabling my antivirus. 

 

Do you think it's vital to do this further check at this time? 

 

As always, thank you for the advice :)


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#10
Ornat

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Aaaand it appears my confidence was premature... DNS unlocker is back. Should I perform the zoek scan, or repeat one of the previous steps?


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#11
Dakeyras

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Should I perform the zoek scan

Aye please do so and be rest assured it is perfectly fine to temp' disable your machines onboard AV for the duration of the aforementioned scan. :)
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#12
Ornat

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Thank you :)

 

I ran the zoek scan, and I've pasted the log below. When the scan began, there was an alert from windows that "DaS21 has stopped working", but I have no idea what that means. 

 

 
Zoek.exe v5.0.0.1 Updated 27-09-2015
Tool run by orna on Sat 07/30/2016 at 19:19:26.38.
Microsoft Windows 7 Ultimate  6.1.7601 Service Pack 1 x64
Running in: Normal Mode No Internet Access Detected
Launched: C:\Users\orna\Desktop\zoek.exe [Scan all users]  [Checkboxes used]
 
==== System Restore Info ======================
 
30/07/2016 19:20:26 Zoek.exe System Restore Point Created Successfully.
 
==== Empty Folders Check ======================
 
C:\PROGRA~2\MSXML 4.0 deleted successfully
C:\PROGRA~3\ALM deleted successfully
C:\PROGRA~3\PCSettings deleted successfully
C:\PROGRA~3\Validity deleted successfully
C:\Users\orna\AppData\Local\EmieBrowserModeList deleted successfully
C:\Users\orna\AppData\Local\EmieSiteList deleted successfully
C:\Users\orna\AppData\Local\EmieUserList deleted successfully
C:\Users\orna\AppData\Local\PACE Anti-Piracy deleted successfully
 
==== Deleting CLSID Registry Keys ======================
 
HKEY_USERS\S-1-5-21-1777430441-3061909375-455498286-1000\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F4E39681-15F8-4fda-B8A3-B5C98378F2F3} deleted successfully
 
==== Deleting CLSID Registry Values ======================
 
 
==== Deleting Services ======================
 
 
==== Deleting Files \ Folders ======================
 
C:\PROGRA~3\Package Cache deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted
 
==== Firefox Extensions Registry ======================
 
[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{C1A2A613-35F1-4FCF-B27F-2840527B6556}"="C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.7.0.76\coFFAddon" [06/28/2016 06:53 PM]
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
"{C1A2A613-35F1-4FCF-B27F-2840527B6556}"="C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.7.0.76\coFFAddon" [06/28/2016 06:53 PM]
 
==== Chromium Look ======================
 
Google Chrome Version: 46.0.2490.86
 
HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
cjabmdjcfcfdmffimndhafhblfmpjdpe - C:\Program Files (x86)\Norton Security with Backup\Engine\22.7.0.76\Exts\Chrome.crx[05/31/2016 11:19 AM]
iikflkcanblccfahdhdonehdalibjnif - No path found[]
 
http //www.kamon.org.il/objDoc.asp?PID=227&OI - orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\dedhkkegfoejbekdhokkcfioegagdnbm
http //www.huffingtonpost.com/ - orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhmpnckmgehfimbgndijbhbggdlhkchf
Windows Media Player Extension for HTML5 - orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\hokdglbhghcebcopdbanieangmcamaak
http //www.ynet.co.il/home/07340L-800.html - orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\lhbfbhcmdfpilbfondnkehgcddhffpdd
http //www.theguardian.com/uk - orna\AppData\Local\Google\Chrome\User Data\Default\Extensions\mdhdkajgbikibncmfkonjpjpflefghfg
 
==== Set IE to Default ======================
 
Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
 
New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
 
==== All HKCU SearchScopes ======================
 
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
{012E1000-F331-11DB-8314-0800200C9A66} Google  Url="http://www.google.co...={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/...ox&FORM=IESR02"
 
==== Empty IE Cache ======================
 
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\orna\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
 
==== Empty FireFox Cache ======================
 
No FireFox Profiles found
 
==== Empty Chrome Cache ======================
 
C:\Users\orna\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
 
==== Empty All Flash Cache ======================
 
Flash Cache Emptied Successfully
 
==== Empty All Java Cache ======================
 
Java Cache cleared successfully
 
==== C:\zoek_backup content ======================
 
C:\zoek_backup (files=15 folders=16 14105280 bytes)
 
==== Empty Temp Folders ======================
 
C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\orna\AppData\Local\Temp will be emptied at reboot
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot
 
==== After Reboot ======================
 
==== Empty Temp Folders ======================
 
C:\Windows\Temp successfully emptied
C:\Users\orna\AppData\Local\Temp successfully emptied
 
==== Empty Recycle Bin ======================
 
C:\$RECYCLE.BIN successfully emptied
 
==== EOF on Sat 07/30/2016 at 19:35:40.45 ======================

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#13
Dakeyras

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Hi. :)
 

an alert from windows that "DaS21 has stopped working", but I have no idea what that means.

This is merely a component of Zoek that sometimes does not play nice with certain machines and not a cause for concern.

How is your computer performing now, any further symptoms and or problems encountered?
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#14
Ornat

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Hi :)

 

I haven't had a chance to surf a lot yet, but so far, there have been no additional symptoms or problems. What do you think? Does it look like zoek managed to destroy the DNS beast?


Edited by Ornat, 31 July 2016 - 07:22 AM.

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#15
Dakeyras

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Hi. :)

All acknowledged and aye it does appear to be the case, however to err on the side of caution perform the below scan for myself please and when time do test your machine online etc.

Scan with aswMBR:

Please download aswMBR to your desktop.

Alternate downloads are here and here.
  • Right-click on aswMBR.exe and select Run as Administrator to launch the application.
  • If a prompt stating: The computer supports "Virtualization Technology" appears >> select Yes
  • When prompted with: The application can use the Avast! Free Antivirus for scanning >> select Yes
  • The Avast! virus definitions database will automatically be downloaded. Be patient this make take some time depending on the speed of your Internet Connection.
  • Once it has downloaded >> ensure the option next to AV scan: >> QuickScan is selected only. It should be by default.
  • Now click on the Scan button to start the scan.
  • On completion of the scan click Save Log, save it to your desktop and post the contents in your next reply
  • Click on Exit.
Note: There will also be a file on your desktop named MBR.dat(or similar) do not delete this for now it is a actual backup of the MBR(master boot record).
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