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Slow/no wifi whenever main computer is off

network wifi internet

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#16
bob88

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So, I removed the cable and turned off the PC. The internet on the other devices were significantly better than the past few days (which was weird), but still slower than when the main computer was on. It was at a decent speed, so I'm not sure if what it needed was time or if there was a glitch?
Anyways, I tried the trace route when the computer was on. It looked similar to your example, except the first line had stars ( * ) and different numbers.
When I tried the trace route when the computer was off, the numbers were similar but there were a lot more stars. Didn't see anything with 192.168.0. 
Not sure if it's important to note that when the computer was off both the first and second line were filled with stars, instead of just the first line when the computer was on. 
 


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#17
RKinner

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There should not really be any difference between having the PC on or not.  That there is a difference shows that the routing is messed up.

 

On the PC

 

Copy the next 2 lines:

tracert google.com > \junk.txt
notepad \junk.txt

Open an Elevated Command Prompt

 

See: http://pcsupport.abo...mand-prompt.htm

 

Right click and Paste (or Edit then Paste) and the copied lines should appear.  Hit Enter if notepad does not popup.  Copy and paste the text from notepad.

 

Compare this result to what you got on the macbook.  Normally there should be no difference.


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#18
bob88

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I think there is a difference between them. Should I post the two results for you to compare?


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#19
RKinner

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Please do.  

 

Bed time for me tho.


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#20
bob88

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Tried the traceroute again this morning and these are the results:

For the PC:

 
Tracing route to google.com [172.217.1.110]
over a maximum of 30 hops:
 
  1  3153 ms  1191 ms   713 ms  69.63.254.6 
  2  1246 ms   645 ms  1452 ms  ppp-206-80-241-124.nas01.mtlcnds.ext.distributel.net [206.80.241.124] 
  3   217 ms  1093 ms  1001 ms  ppp-206-80-241-121.nas01.mtlcnds.ext.distributel.net [206.80.241.121] 
  4   251 ms    81 ms   118 ms  72.14.212.165 
  5  3259 ms   866 ms  2277 ms  216.239.47.114 
  6     *        *        *     Request timed out.

  7     *        *     3453 ms  yyz08s09-in-f14.1e100.net [172.217.1.110] 

For the mac:

 

traceroute to google.com (172.217.2.142), 64 hops max, 52 byte packets

 1  * * *

 2  * ppp-206-80-241-124.nas01.mtlcnds.ext.distributel.net (206.80.241.124)  1306.044 ms  1393.250 ms

 3  206-80-244-129.cpe.distributel.net (206.80.244.129)  1480.806 ms  885.837 ms  2280.737 ms

 4  72.14.212.165 (72.14.212.165)  3702.190 ms * *

 5  209.85.255.232 (209.85.255.232)  4920.139 ms  181.485 ms  128.205 ms

 6  209.85.250.7 (209.85.250.7)  92.355 ms *  2672.953 ms

 7  yyz08s14-in-f14.1e100.net (172.217.2.142)  87.290 ms  1000.873 ms  4012.711 ms


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#21
RKinner

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OK.  It looks like your router is really set up different from a normal router - possibly in Bridge Mode.  Normally the router would be assigning IP addresses in its default IP range which is 192.168.0. instead of IP addresses that are valid on the Internet and the first hop would be to the router's 192.168.0.1

 

I don't know exactly where you are but the IP address 69.63.254.6  belongs to Rogers in Canada - probably somewhere in the Toronto area.  The times it is showing for the first hop are awful.  You are not on Satellite service are you?

 

Looking at the instruction manual for your router they do tell you how to set up bridge mode first.  I would hook up the cable we disconnected and reset the router to its defaults. (There is a Reset button on the back.  To reset the router, locate the reset button (hole) on the rear panel of the unit. With the router powered on, use a paperclip to hold the button down for 10 seconds. Release the button and the router will go through its reboot process. Wait about 30 seconds to access the router. The default IP address is 192.168.0.1. When logging in, the username is admin and leave the password box empty.)  Log in to the router with your browser (type in: 192.168.0.1 and hit Enter)  It should go to the login screen.  Type admin for the username and leave the password blank.  The only thing you need to set up is the wireless.  

 

To run the security wizard, click on Setup at the top and then click Launch Wireless Security Setup Wizard.

Type your desired wireless network name (SSID). (whatever it currently shows up as)

Select manually:  Manually: Select this option to manually enter your network key and click Next

Where it says Wireless Security Password put in the one you are currently using.  Click Next.

Up at the top should be Save Settings.  Hit it and that should be all you need to do.

Check with one of your wireless devices.

 

Leave the PC connected with the cable and do not connect the wireless.

 

Try your tracert google.com command on the PC.


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#22
bob88

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Sorry, just to clarify, what do you mean when you say leave the PC connected with the cable and do not connect the wireless? Do you mean to leave the blue cable in the PC but take it out of the router?


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#23
RKinner

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No.  Connect the cable to the router and to the PC.  Your PC has a wireless adapter in addition to your Ethernet adapter (where the cable goes).  You currently have the Ethernet (Local Area Connection) Disabled.  You need to Enable it and Disable the wireless.  You do that in Control Panel, Network and Sharing Center, Change Adapter Settings.  Just right click on Local Artea Connection and Enable then right click on Wireless Network Connection  and Disable.


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#24
bob88

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So I tried the security wizard and lost internet connection for a very long time, and I just ended up setting the network back up like it was before. Except this time, I noticed that when the computer was off this time, the internet on the other devices was completely fine and as fast as it was before. I'm wondering if this is a fluke or what the reason for this may be?
If the internet continues on normally like this, is it necessary to set up the router again and adjust all these settings?


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#25
RKinner

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Do a tracert again and let's see what it looks like now:

 

On the PC

 

Copy the next 2 lines:

tracert google.com > \junk.txtnotepad \junk.txt

Open an Elevated Command Prompt

 

See: http://pcsupport.abo...mand-prompt.htm

 

Right click and Paste (or Edit then Paste) and the copied lines should appear.  Hit Enter if notepad does not popup.  Copy and paste the text from notepad.


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#26
bob88

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This is what I got:
 
Tracing route to google.com [172.217.2.142]
over a maximum of 30 hops:
 
  1    32 ms    29 ms    33 ms  69.63.254.6 
  2     *       14 ms    17 ms  ppp-206-80-241-124.nas01.mtlcnds.ext.distributel.net [206.80.241.124] 
  3    16 ms    12 ms    23 ms  206-80-244-129.cpe.distributel.net [206.80.244.129] 
  4    14 ms    14 ms    14 ms  72.14.212.165 
  5    20 ms    13 ms    17 ms  209.85.255.232 
  6    17 ms    13 ms    14 ms  209.85.250.7 
  7    16 ms    15 ms    13 ms  yyz08s14-in-f14.1e100.net [172.217.2.142] 

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#27
RKinner

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The times on this traceroute are much much better than before.  If it's working for you might as well leave it alone.


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#28
bob88

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OK then. Thank you so much for your help.  


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