Is this a PC you assembled from parts or a name brand.
If from parts , make & model number of motherboard. If name brand make and model number of PC.
Have the speakers ever worked (other than the monitor's speakers)?
Get the free version of Speccy:
Latest Version button - Do NOT press the large Start Download button on the upper left!)
Download, Save and Install it. Tell it you do not need CCLEANER. Run Speccy. When it finishes (the little icon in the bottom left will stop moving),
File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System.
(It will be near the top about 10 lines down.) Save the file. Attach the file to your next post. (More Reply Options, Choose File, Open, Attach This File)
Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.
Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).
Copy the next two lines:
findstr /c:"[SR]" \windows\logs\cbs\cbs.log > \windows\logs\cbs\junk.txt
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste (or Edit then Paste) and the copied line should appear.
Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
4. Under 'Select type to list', select:
Then use the 'Number of events' as follows:
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
Please post the Output log in your next reply then repeat but select Application. (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)