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Disc is constantly on 99/100%


Best Answer RKinner , 11 August 2016 - 04:45 PM

Speedfan agrees with me that the disk needs to be replaced.  Pretty sure that it is your problem. IF it's not under warranty then you can fix it yourself.  To clone the disk you just need... Go to the full post »


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#1
mdc1600

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Hi!

Since yesterday the task manager shows me that the disc usage is 99 or 100 % and the laptop is very slow.

The levels of usage are 0.1 MB/sec for the highest process and I dont know why.

Here is the Speccy report

http://speccy.pirifo...rnbGIRL56ruC5Km

Also uploading taskmgr screenshot

Thanks in advance! 

 

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#2
RKinner

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Get Process Explorer
 
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).  
 
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
 
 
Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  
 
Wait a full minute then:
 
File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.
 
 
Copy the next 2 lines:
 
TASKLIST /SVC  > \junk.txt
notepad \junk.txt
 
Open an Elevated Command Prompt:
 
 
 
Right click and Paste (or Edit then Paste) and the copied lines should appear.
Hit Enter if notepad does not open.  Copy and paste the text from notepad into a reply. 

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#3
mdc1600

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Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 89.55 0 K 4 K 0
svchost.exe 0.86 8 128 K 11 568 K 992 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
procexp64.exe 6.26 21 432 K 47 772 K 4044 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
SynTPEnh.exe 1.73 3 912 K 3 460 K 2448 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
Interrupts 0.87 0 K 0 K n/a Hardware Interrupts and DPCs
dwm.exe 0.62 17 712 K 21 300 K 2984 Диспечер на прозорците на работния плот Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 0.33 2 228 K 20 464 K 2640 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
System 0.31 108 K 276 K 4
explorer.exe 0.04 89 812 K 130 016 K 2648 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 16 944 K 22 256 K 1120 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.01 3 296 K 7 112 K 768 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
csrss.exe < 0.01 1 856 K 4 312 K 500 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastUI.exe < 0.01 50 888 K 19 556 K 3272 avast! Antivirus AVAST Software (Verified) AVAST Software a.s.
svchost.exe 0.01 4 248 K 10 692 K 724 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
HPSA_Service.exe < 0.01 29 080 K 23 224 K 3432 HP Support Assistant Service Hewlett-Packard Company (Verified) Hewlett-Packard Company
svchost.exe 0.01 49 564 K 58 604 K 504 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.14 20 060 K 34 668 K 944 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
LiveUpdate.exe < 0.01 7 312 K 7 900 K 1712 Product Updater IObit (Verified) IObit Information Technology
WUDFHost.exe 4 164 K 9 392 K 1988 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 3 516 K 7 876 K 3800 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 1 536 K 5 336 K 2800 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 1 196 K 5 280 K 3544 Приложение за влизане в Windows Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 908 K 4 060 K 564 Приложение за начално стартиране на Windows Microsoft Corporation (Verified) Microsoft Windows
unsecapp.exe 1 100 K 5 328 K 3480 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows
taskhostex.exe 6 104 K 12 360 K 2884 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 680 K 248 K 2732 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 0.01 14 464 K 19 548 K 896 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 668 K 5 264 K 2056 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6 652 K 14 264 K 1096 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3 184 K 7 408 K 1464 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2 208 K 7 440 K 1828 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1 160 K 4 388 K 1852 Хост процес за услугите на Windows Microsoft Corporation (Verified) Microsoft Windows Publisher
sqlwriter.exe 1 356 K 5 624 K 1812 SQL Server VSS Writer - 64 Bit Microsoft Corporation (Verified) Microsoft Corporation
spoolsv.exe 3 784 K 10 032 K 1328 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 320 K 848 K 320 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
SkypeC2CPNRSvc.exe 1 768 K 5 028 K 1560 Phone Number Recognition (PNR) module Microsoft Corporation (Verified) Skype Software Sarl
SkypeC2CAutoUpdateSvc.exe 1 188 K 4 876 K 1500 Updates Skype Click to Call Microsoft Corporation (Verified) Skype Software Sarl
services.exe 2 644 K 5 916 K 656 Приложение за услуги и контролери Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchIndexer.exe 18 912 K 17 804 K 3096 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
RtkNGUI64.exe 3 928 K 9 376 K 2960 Realtek HD Audio Manager Realtek Semiconductor (Verified) Realtek Semiconductor Corp
RtkAudioService64.exe 1 532 K 5 680 K 1028 Realtek Audio Service Realtek Semiconductor (Verified) Realtek Semiconductor Corp
RAVBg64.exe 5 548 K 10 472 K 2476 HD Audio Background Process Realtek Semiconductor (Verified) Realtek Semiconductor Corp
RAVBg64.exe 5 224 K 9 988 K 2948 HD Audio Background Process Realtek Semiconductor (Verified) Realtek Semiconductor Corp
procexp.exe 2 232 K 7 280 K 828 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PresentationFontCache.exe 27 188 K 20 812 K 1116 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation
lsass.exe 0.02 3 624 K 9 212 K 664 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
instup.exe 139 688 K 25 480 K 3792 avast! Antivirus Installer AVAST Software (Verified) AVAST Software a.s.
igfxHK.exe 5 084 K 9 996 K 408 igfxHK Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxEM.exe 7 116 K 13 144 K 916 igfxEM Module Intel Corporation (Verified) Intel Corporation - pGFX
igfxCUIService.exe 1 372 K 5 952 K 344 igfxCUIService Module Intel Corporation (Verified) Intel Corporation - pGFX
HPWMISVC.exe 968 K 4 092 K 1640 HP WMI Service Hewlett-Packard Development Company, L.P. (Verified) Hewlett-Packard Company
HeciServer.exe 1 184 K 5 088 K 1680 Intel® Capability Licensing Service Interface Intel® Corporation (В субекта липсва подпис) Intel® Corporation
dasHost.exe 964 K 3 932 K 1648 Device Association Framework Provider Host Microsoft Corporation (Verified) Microsoft Windows
ClassicStartMenu.exe 2 508 K 8 712 K 3768 Classic Start Menu IvoSoft (Verified) Ivaylo Beltchev
AvastSvc.exe < 0.01 4 896 K 16 432 K 1220 avast! Service AVAST Software (Verified) AVAST Software a.s.
armsvc.exe 1 004 K 4 096 K 1432 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
AERTSr64.exe 496 K 2 344 K 1448 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Andrea Electronics
--------------------------------------------------------------------------------------------
 
Image Name                     PID Services                                    
========================= ======== ============================================
System Idle Process              0 N/A                                         
System                           4 N/A                                         
smss.exe                       320 N/A                                         
csrss.exe                      500 N/A                                         
wininit.exe                    564 N/A                                         
services.exe                   656 N/A                                         
lsass.exe                      664 SamSs                                       
svchost.exe                    724 BrokerInfrastructure, DcomLaunch, LSM,      
                                   PlugPlay, Power, SystemEventsBroker         
svchost.exe                    768 RpcEptMapper, RpcSs                         
svchost.exe                    896 Audiosrv, Dhcp, EventLog, lmhosts, Wcmsvc,  
                                   wscsvc                                      
svchost.exe                    944 Appinfo, BITS, CertPropSvc, IKEEXT,         
                                   iphlpsvc, LanmanServer, MMCSS, ProfSvc,     
                                   Schedule, SENS, SessionEnv,                 
                                   ShellHWDetection, Themes, Winmgmt           
svchost.exe                    992 EventSystem, FontCache, netprofm, nsi,      
                                   WdiServiceHost, WinHttpAutoProxySvc         
igfxCUIService.exe             344 igfxCUIService1.0.0.0                       
svchost.exe                    504 AudioEndpointBuilder,                       
                                   DeviceAssociationService, NcbService,       
                                   PcaSvc, SysMain, TrkWks, UmRdpService,      
                                   WdiSystemHost, WlanSvc, wudfsvc             
RtkAudioService64.exe         1028 RtkAudioService                             
svchost.exe                   1096 CryptSvc, Dnscache, LanmanWorkstation,      
                                   NlaSvc, TermService                         
svchost.exe                   1120 BFE, DPS, MpsSvc, WwanSvc                   
AvastSvc.exe                  1220 avast! Antivirus                            
spoolsv.exe                   1328 Spooler                                     
armsvc.exe                    1432 AdobeARMservice                             
AERTSr64.exe                  1448 AERTFilters                                 
svchost.exe                   1464 AppHostSvc                                  
SkypeC2CAutoUpdateSvc.exe     1500 c2cautoupdatesvc                            
SkypeC2CPNRSvc.exe            1560 c2cpnrsvc                                   
HPWMISVC.exe                  1640 HPWMISVC                                    
dasHost.exe                   1648 N/A                                         
HeciServer.exe                1680 Intel® Capability Licensing Service Interf
                                   ace                                         
LiveUpdate.exe                1712 LiveUpdateSvc                               
sqlwriter.exe                 1812 SQLWriter                                   
svchost.exe                   1828 stisvc                                      
svchost.exe                   1852 PolicyAgent                                 
WUDFHost.exe                  1988 N/A                                         
svchost.exe                   2056 SSDPSRV, TimeBroker                         
PresentationFontCache.exe     1116 FontCache3.0.0.0                            
SearchIndexer.exe             3096 WSearch                                     
instup.exe                    3792 N/A                                         
HPSA_Service.exe              3432 HP Support Assistant Service                
csrss.exe                     2640 N/A                                         
winlogon.exe                  3544 N/A                                         
dwm.exe                       2984 N/A                                         
RAVBg64.exe                   2476 N/A                                         
taskhostex.exe                2884 N/A                                         
SynTPEnh.exe                  2448 N/A                                         
explorer.exe                  2648 N/A                                         
igfxEM.exe                     916 N/A                                         
igfxHK.exe                     408 N/A                                         
ClassicStartMenu.exe          3768 N/A                                         
RtkNGUI64.exe                 2960 N/A                                         
RAVBg64.exe                   2948 N/A                                         
SynTPHelper.exe               2732 N/A                                         
AvastUI.exe                   3272 N/A                                         
WmiPrvSE.exe                  3800 N/A                                         
unsecapp.exe                  3480 N/A                                         
notepad.exe                   3468 N/A                                         
audiodg.exe                   1936 N/A                                         
Taskmgr.exe                   3696 N/A                                         
cmd.exe                       1888 N/A                                         
conhost.exe                   3672 N/A                                         
notepad.exe                   3352 N/A                                         
taskeng.exe                   3924 N/A                                         
tasklist.exe                  4048 N/A                                         
 

 


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#4
RKinner

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Sorry to say but it looks to me like the hard drive is failing:  I pulled these off your Speccy report.  The following attributes are ugly.  Bolded ones are very ugly.

TOSHIBA MQ01ABD100
 
SATA type: SATA-III 6.0Gb/s
 
 
Used Transfer Mode: SATA II 3.0Gb/s
I
 
Attribute name: Reallocated Sectors Count
Real value: 8 488
Current: 49
Worst: 49
Threshold: 10
Raw Value: 0000002128
Status: Good
 
...
 
Attribute name: SATA Downshift Error Count
Real value: 8 090
Current: 100
Worst: 100
Threshold: 1
Raw Value: 0000001F9A
Status: Good
...
Attribute name: Head Stability
Real value: 65 535
Current: 100
Worst: 100
Threshold: 1
Raw Value: 000000FFFF
Status: Good
BB
Attribute name: Reported Uncorrectable Errors
Real value: 5 738
Current: 1
Worst: 1
Threshold: 0
Raw Value: 000000166A
Status: Good
 
...
 
Attribute name: G-sense error rate
Real value: 356
Current: 100
Worst: 100
Threshold: 0
Raw Value: 0000000164
Status: Good
 
...
 
Attribute name: Reallocation Event Count
Real value: 1 056
Current: 100
Worst: 100
Threshold: 0
Raw Value: 0000000420
Status: Good
C5
Attribute name: Current Pending Sector Count
Real value: 5 320
Current: 100
Worst: 100
Threshold: 0
Raw Value: 00000014C8
Status: Good

 

 

 
I would run an extended drive test.  Toshiba doesn't seem to have any good tests but supposedly the Hitachi one will work with all drives.  See if you can get it to work:
 
 
HGST Windows Drive Fitness Test (WinDFT)
WinDFT is a utility that will quickly test your HGST internal and external hard disk drives. WinDFT will perform read tests without overwriting customer data. WinDFT also has additional utilities if you need to wipe the disk clean of data.

 

 

 Odds are that the test will see the reallocated sectors numbers and just say the drive is too bad to work with.
 
Another possible test is speedfan:
 
 
Download, save and Install it (Win 7 or Vista right click and Run As Admin.) then run it (Win 7 or Vista right click and Run As Admin.).
 
It will tell you your temps.  If they seem hot (over 50) then check Automatic Fan Speed.
Leave it running and see if the temps drop. What it does on a laptop if it works is turn the fan on full which seems to help. 
 
click on the S.M.A.R.T. tab.  Click on the down arrow to the right of the Hard Disk box.  Select your hard drive.  Click on Perform and In-depth Online Analysis of this hard disk.  Your browser will open.
 
At the bottom of the new page will be a line:  
 
The link to get back and see a new report about this hard disk in the future is this.
 
Right click on the underlined "this" and select Copy Link Address.  Move to a Reply and Paste (Ctrl + v).
 
Close your browser and return to Speedfan.  Click on Extended Test.  When it finishes the Status box will give you a result.  Not sure how good the test is.
 
Personally I would clone the drive before it fails completely.
 
 
 

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#5
mdc1600

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The drive test cant find a drive, now I will try speedfan.

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  • no disc.png

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#6
mdc1600

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http://www.hddstatus...cation=5F464DFF


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#7
RKinner

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✓  Best Answer

Speedfan agrees with me that the disk needs to be replaced.  Pretty sure that it is your problem. IF it's not under warranty then you can fix it yourself.  To clone the disk you just need a USB to SATA adapter.  They are under $10 at amazon. And of course you need a new drive.  Amazon has the same drive for $55.

 
Toshiba 1TB 5400RPM SATA3/SATA 6.0 GB/s 8MB Notebook Hard Drive (2.5 inch)- MQ01ABD100
 

 If you can afford it I'd go with 

 
WD Black 1TB Performance Mobile Hard Disk Drive - 7200 RPM SATA 6 Gb/s 32MB Cache 9.5 MM 2.5 Inch - WD10JPLX
 
$73 at Amazon.  The WD Blacks last longer and have a better warranty and this one is actually faster than your original.
 
Usually the drive maker provides cloning software but if not you can use:
 
one of these:
 
 
or
 
 
Some require you to burn the cloning software to a CD or USB drive and boot from it but others like Aomei (second link)  can work from Windows.
 
Just make sure you are clear as to which is the source (the old drive) and which is the destination (the new drive.)
 
Once it's done you shoutdown and remove the hard drive from the notebook.  Usually 2 small Phillips screws to remove the cover over the drive and then 4 more screws to get the drive out of its carrier.  Just pay attention when you take it out so you get it back inthe same way.

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