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Trojan-Spy.html.Smitfraud.c [RESOLVED]


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#1
deenie3616

deenie3616

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HELP! I somehow ended up with this Trojan error on my desktop and spyware, anti-virus have found many things. I have followed the instructions on Malware (steps 1-4) but no solution. Please help me get rid of this junk. Logfile to follow.

Thanks,
Deenie


******************

Logfile of HijackThis v1.99.1
Scan saved at 5:52:50 PM, on 6/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\msole32.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\toshiba\sysstability\tsyssmon.exe
C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon06.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\alg.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Nadine Cyr\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesea...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesea...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpC13F.tmp (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [CeEKey.exe] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [TELUS Security service] C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [HPHUPD06] C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\System32\hphmon06.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Store 'n' Go] C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1108239595689
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
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#2
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
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Hello and welcome to Geeks To Go.

I am UKBiker and will be helping you with this log.

Lets start out with some general scans and see if we cant clean things up a little.

+++++ Step 1 +++++

Please download Ewido security suite it is a trial version of the program.
  • Install Ewido security suite
  • Launch Ewido, there should be an icon on your desktop double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed do the following:
  • Click on scanner
  • Make sure the following boxes are checked before scanning:
    • Binder
    • Crypter
    • Archives
  • Click on Start Scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean files, click OK

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop
+++++ Step 2 +++++

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

+++++ Step 3 +++++

After that, I will need to see two different logs from HiJackThis. The first is the normal log like you posted here. To get the other one, follow these directions.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Post back with those logs and we can continue from there.

If you have recieved help elsewhere or no longer need our assistance, please let us know.

UKBiker
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#3
deenie3616

deenie3616

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Hi UKBiker,

Thank you your response. I have done what you requested and the logs are posted below.

Please let me know what to do next.

Deenie

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:26:12 PM, 6/23/2005
+ Report-Checksum: 347CCD76

+ Date of database: 6/24/2005
+ Version of scan engine: v3.0

+ Duration: 40 min
+ Scanned Files: 51695
+ Speed: 21.38 Files/Second
+ Infected files: 1
+ Removed files: 1
+ Files put in quarantine: 1
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\WINDOWS\system32\intmon.exe -> Trojan.Puper.q -> Cleaned with backup


::Report End

-------------------------------------------------------------------------------
KASPERSKY ANTI-VIRUS WEB SCANNER REPORT
Thursday, June 23, 2005 22:04:44
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Anti-Virus Web Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 24/06/2005
Kaspersky Anti-Virus database records: 127528
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - Critical Areas:
C:\WINDOWS
C:\DOCUME~1\NADINE~1\LOCALS~1\Temp\

Scan Statistics:
Total number of scanned objects: 21038
Number of viruses found: 2
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 1565 sec

Infected Object Name - Virus Name
C:\WINDOWS\system32\hhk.dll Infected: Trojan.Win32.Puper.q
C:\WINDOWS\system32\ole32vbs.exe Infected: Trojan-Clicker.Win32.Agent.ds

Scan process completed.


Logfile of HijackThis v1.99.1
Scan saved at 10:05:27 PM, on 6/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\toshiba\sysstability\tsyssmon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon06.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\system32\freecell.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Nadine Cyr\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesea...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesea...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpC13F.tmp (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [CeEKey.exe] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [TELUS Security service] C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [HPHUPD06] C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\System32\hphmon06.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Store 'n' Go] C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1108239595689
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe


Ad-Aware SE Personal
Adobe Acrobat 5.0
ALPS Touch Pad Driver
America Online
Avance AC'97 Audio
Civilization III
E-KEY
ewido security suite
HijackThis 1.99.1
HP Image Zone 4.0
HP Software Update
Internet Update
InterVideo WinDVD
iTunes
Kaspersky Anti-Virus Web Scanner
LiveReg (Symantec Corporation)
LiveUpdate 1.7 (Symantec Corporation)
Lotus NotesSQL 3.01 driver
Lotus SmartSuite - English
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Age of Empires
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Office XP Standard
Microsoft XML Parser and SDK
Photosmart 320,370,7400,8100,8400 Series
PokerStars
Quicken 2001 New User Edition
QuickTax 2004
QuickTime
RealPlayer Basic
RTLSetup
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896428)
SimCity 4 Deluxe
TELUS Security & Privacy
Toshiba Access
TOSHIBA Console
TOSHIBA Power Management
TOSHIBA Software Modem
Toshiba Software Upgrades
Toshiba System Stability Program
Toshiba Tbiosdrv Driver
Toshiba WinXP Registration
TouchPad On/Off Utility
Viewpoint Media Player (Remove Only)
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
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#4
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
Hi There Deenie 3616.

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Please RIGHT-CLICK: HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download Grinler's reg file. Save it to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt then follow the rest of the instructions below.

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid
PSGuard
AdwareDelete


Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES

* Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.

* Save it to your desktop.

* Please double-click Killbox.exe to run it.

* Select "Delete on Reboot".

* Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C

C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\Windows\System32\hhk.dll
C:\Windows\System32\wldr.dll
C:\Windows\System32\wp.bmp
C:\Windows\System32\perfcii.ini
C:\Windows\System32\oleadm.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\shnlog.exe
C:\Windows\System32\intmon.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\msole32.exe
C:\Windows\System32\ole32vbs.exe


* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following, if found, (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\LogFiles
C:\Program Files\Security IGuard
C:\Program Files\PSGuard
C:\Program Files\AdwareDelete

While still in Safe Mode, do the following:

Make sure all programs and windows are closed. Run HiJackThis and place a check next to the following items, if found, then click FIX CHECKED:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesea...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpC13F.tmp (file missing)


Close HiJackThis.

Reboot into normal mode.

1.) Download The Hoster Press "Restore Original Hosts" and press "OK". Exit Program.

2.) Right-Click HERE and Save As to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf on your desktop and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

3.) Download, install, and run CleanUp!

4.) Run this online virus scan: ActiveScan - Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan.

Good Luck :tazz:

UKBiker
  • 0

#5
deenie3616

deenie3616

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Thanks UKBiker. Here are the logs:

Logfile of HijackThis v1.99.1
Scan saved at 12:27:38 PM, on 6/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\toshiba\ivp\ism\pinger.exe
C:\toshiba\sysstability\tsyssmon.exe
C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon06.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Nadine Cyr\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesea...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesea...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [CeEKey.exe] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [TELUS Security service] C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [HPHUPD06] C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\System32\hphmon06.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Store 'n' Go] C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1108239595689
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe



Incident Status Location

Adware:Adware/Popuper No disinfected Windows Registry


Deenie3616
  • 0

#6
ukbiker

ukbiker

    Rest in Peace, ukbiker

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Hi There Deenie3616

Ok, we got rid of a lot of nasties there :tazz: , but some still remain ;) , i will have to do a bit of research here but will post the next fix as soon as i can.

UKBiker
  • 0

#7
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
Hi There deenie3616

You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.

Step 1

Download Aboutbuster:
  • Download AboutBuster.
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update".
  • You should not run the program yet so click "Exit".
Step 2

Download CW-Shredder at the link below:
http://cwshredder.ne.../CWShredder.exe
Update CWShredder as follows
Open CWShredder and click I AGREE
Click Check For Update
Close CWShredder, Do Not Run It Yet

Step 3

Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Step 4 - safe Mode

Please run about:buster
Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
Click Yes to allow it to shutdown explorer.exe.
It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
Reboot your computer into safe mode again

Run about:buster again following the same instructions as above, this time without the restart at the end

Step 5 - safe Mode

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Step 6 - safe Mode

CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following if they are there, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesea...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/


Step 7

Reboot into normal mode, rescan with HJT and post a new log along with the AboutBuster log you created earlier.


Good Luck :tazz:

UKBiker
  • 0

#8
deenie3616

deenie3616

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HI UK Biker,

Sorry for the delayed response. I have been out of town and away from my laptop.

I've done the last set of steps you sent. However the Aboutbuster came up with an error - see attached Word file with screen shots.

Although there was an error in Aboutbuster, I followed the other steps and my HJT log is below.

Thanks again for your help,
Deenie

Logfile of HijackThis v1.99.1
Scan saved at 9:25:49 PM, on 7/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\toshiba\ivp\ism\pinger.exe
C:\toshiba\sysstability\tsyssmon.exe
C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon06.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HiJack Thisr\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [CeEKey.exe] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [TELUS Security service] C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [HPHUPD06] C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\System32\hphmon06.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Store 'n' Go] C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1108239595689
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

Attached Files


  • 0

#9
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
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Hi there Deenie :tazz:

that log is looking much healthier now,

I would like you to perform one more scan for me please.

Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
  • Save it to your desktop.
  • Double-click the new icon on your desktop (tmas-web-scan.exe)
  • It will say "Loading TrendMicro definitions".
  • Once the definitions are loaded, the program will appear to close then re-open.
  • Click "Start Scan"
  • After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.
Rescan with HJT and post both the new HJT log and the Trend log you just created for me.

Thanks

UKBiker
  • 0

#10
deenie3616

deenie3616

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Here are the logs.

Started Scanning
Internet Cookies
Found 'ads.pointroll.com' in 'Internet Explorer Cache'
Found 'advertising.com' in 'Internet Explorer Cache'
Found 'servedby.advertising.com' in 'Internet Explorer Cache'
Found '2o7.net' in 'Internet Explorer Cache'
Found 'statcounter.com' in 'Internet Explorer Cache'
Found 'mediaplex.com' in 'Internet Explorer Cache'
Found 'questionmarket.com' in 'Internet Explorer Cache'
Found 'doubleclick.net' in 'Internet Explorer Cache'
Found 'maxserving.com' in 'Internet Explorer Cache'
Found 'imrworldwide.com' in 'Internet Explorer Cache'
Found 'atdmt.com' in 'Internet Explorer Cache'
Programs in Memory
Windows Registry
Found '' in 'SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run'
Internet URL Shortcuts
Files and Directories
Found 'Date.ico' in 'C:\WINDOWS\system32'
Found 'network.ico' in 'C:\WINDOWS\system32'
Found 'pharm.ico' in 'C:\WINDOWS\system32'
Finished Scanning
Started Backup
Finished Backup
Started Cleaning
Checking for 'C:\WINDOWS\system32\Date.ico' in shortcut areas.
Checking for 'C:\WINDOWS\system32\Date.ico' in startup areas.
Cleaning 'C:\WINDOWS\system32\Date.ico'
Checking for 'C:\WINDOWS\system32\network.ico' in shortcut areas.
Checking for 'C:\WINDOWS\system32\network.ico' in startup areas.
Cleaning 'C:\WINDOWS\system32\network.ico'
Checking for 'C:\WINDOWS\system32\pharm.ico' in shortcut areas.
Checking for 'C:\WINDOWS\system32\pharm.ico' in startup areas.
Cleaning 'C:\WINDOWS\system32\pharm.ico'
Finished Cleaning


Logfile of HijackThis v1.99.1
Scan saved at 10:31:36 PM, on 7/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\toshiba\ivp\ism\pinger.exe
C:\toshiba\sysstability\tsyssmon.exe
C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon06.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HiJack Thisr\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [CeEKey.exe] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [TELUS Security service] C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [HPHUPD06] C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\System32\hphmon06.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Store 'n' Go] C:\Documents and Settings\Nadine Cyr\Application Data\Verbatim Software\V-Key.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1108239595689
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
  • 0

#11
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
Hi there Deenie3616 :help:

Congratulations , your log is clean :tazz: ;) ;)

Just a general clean up now and we are done

Now you have to clean out your temporary files and flush your restore points:
  • Start | Run | type cleanmgr | OK
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Click "OK" to remove them.
  • Click "Yes" to confirm the deletion.
Flush System Restore.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

P2P Alternative Applications.

Here is a link that will give you information about safer alternetives to Limewire etc.

P2P

So now that your PC is clean, how do you keep it that way?

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
  • More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer alternatives available. ConsiderFirefox, however Opera and SlimBrowsers are good as well.
And also see TonyKlein's good advice
So how did I get infected in the first place? and Spyware Aid's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.

Glad to have been of help

UKBiker
  • 0

#12
ukbiker

ukbiker

    Rest in Peace, ukbiker

  • Retired Staff
  • 2,014 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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