Hi there. If you can help me, I will be ecstatic. My computer, when turning it on and going into Windows 98, gives me a Fatal Error Message - Spool 32. It states that 'this program has performed an illegal operation and will be shut down. Then gives tons of numbers (Register #'s and Stack #'s) which mean nothing to me. I usually hit the x instead of okay and get a little more time and then it crashes. On occasion, it does not come up and I manage to get into AOL, but then AOL tells me I have programs open which is causing AOl a problem. What programs I don't know because I don't have anything else open. Searching through the computer, it tells me there is no ISDN device found. Is that important? I had a guy out here a few weeks ago and he replaced the modem and said all should be fine. It's not. Plus, I have been having these problems ever since I quit Verizon and moved. Upon turning my computer back on after moving, I started having these problems. It took forever just to get AOL or any program. But got it after the modem was put in. Can anybody out there help me -- please??? Thanks so much for any info. Otherwise, can you tell me where to take it that I won't be ripped off? Thanks again. Gippy