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Help remove One System Care [Solved]


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#61
pystryker

pystryker

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Computer seems to be doing better - MPC and OneSystem Care seem to be gone. :-)


Excellent :) :thumbsup: Let's get Avast anti-virus installed on the machine. Then we'll remove my tools, delete your old restore points and create a new clean one. :)


Step 1: Install Avast Anti-Virus

Download Avast Anti-Virus by clicking the link below and following the prompts.

https://www.avast.com/en-us/index


Step 2: Tool Removal and Creation of a Clean Restore Point with DelFix
  • Download Delfix from here
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Create registry backup
    • Purge system restore
    • Reset System Settings
    delfix.jpg
  • Click Run
The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.
  • You can uninstall ESET Online Scanner at this time.
  • I recommend keeping Malwarebytes Anti-Malware installed. Make sure to update it and run it at least once a week. If it finds things such as PUP's (Potentially Unwanted Programs) you can delete those with no worries. However, if it finds something like a trojan, come see us.
Step 3: Tips, Information, and Optional Installation of Unchecky
  • Watch what you open in your emails. If you get an email from an unknown source with any attached files, do not open it.
  • Install and keep only one anti-virus on your machine. Update it and scan your machine with it at least once a week.
  • Be careful of the websites you visit.
  • When installing new programs, don't be "click happy" and click through the screens. Many programs come with adware in them and are set to install them by default. Several programs require that you uncheck or select no to prevent the installation. Take your time and read each screen as you go. :)
To help protect yourself while on the web, I recommend you read How did I get infected in the first place?

I also recommend reading Miekiemoes Protection Tips


Installation of Unchecky

This is a very good little program that will automatically uncheck any boxes during a software installation. This helps prevent the software from installing any malware that is by default checked while the program is being installed.
  • Click here to be taken to Unchecky.com
  • Click the very large Download button.
  • Click Save
  • Once downloaded, double click the program (Vista, Win 7, and 8, right click and Run as Administrator)
  • Once open, click the Install button.
unchecky1_zps667e512d.jpg


Then click Finish

unchecky2_zpsca4e7d0d.jpg


Unchecky is now installed and will help you keep unwanted check boxes unchecked. :thumbsup:


Things I need to see in your next post

Delfix Log

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#62
lanelly7

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Working on all the steps now. You recommend Avast over AVG? 


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#63
lanelly7

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# DelFix v1.010 - Logfile created 28/08/2016 at 20:03:34
# Updated 26/04/2015 by Xplode
# Username : Admin - PC
# Operating System : Windows 10 Home  (64 bits)
 
~ Removing disinfection tools ...
 
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\Admin\Downloads\FRST-OlderVersion
Deleted : C:\Users\Admin\Desktop\FRST-OlderVersion
Deleted : C:\Users\Admin\Desktop\Addition.txt
Deleted : C:\Users\Admin\Desktop\AdwCleaner.exe
Deleted : C:\Users\Admin\Desktop\Fixlog.txt
Deleted : C:\Users\Admin\Desktop\FRST.txt
Deleted : C:\Users\Admin\Desktop\FRST64.exe
Deleted : C:\Users\Admin\Desktop\JRT.exe
Deleted : C:\Users\Admin\Desktop\JRT.txt
Deleted : C:\Users\Admin\Desktop\Search.txt
Deleted : C:\Users\Admin\Downloads\Addition.txt
Deleted : C:\Users\Admin\Downloads\AdwCleaner (1).exe
Deleted : C:\Users\Admin\Downloads\AdwCleaner (2).exe
Deleted : C:\Users\Admin\Downloads\AdwCleaner (3).exe
Deleted : C:\Users\Admin\Downloads\AdwCleaner.exe
Deleted : C:\Users\Admin\Downloads\Fixlog.txt
Deleted : C:\Users\Admin\Downloads\FRST.txt
Deleted : C:\Users\Admin\Downloads\FRST64.exe
Deleted : C:\Users\Admin\Downloads\JRT (1).exe
Deleted : C:\Users\Admin\Downloads\JRT (2).exe
Deleted : C:\Users\Admin\Downloads\JRT (3).exe
Deleted : C:\Users\Admin\Downloads\JRT.exe
 
~ Creating registry backup ... OK
 
~ Cleaning system restore ...
 
Deleted : RP #2 [Restore Point Created by FRST | 08/28/2016 20:39:14]
Deleted : RP #3 [JRT Pre-Junkware Removal | 08/28/2016 21:20:21]
 
New restore point created !
 
~ Resetting system settings ... OK
 
########## - EOF - ##########

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#64
pystryker

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Working on all the steps now. You recommend Avast over AVG?


I do, but that's a matter of opinion. If you are more comfortable with AVG, that will work. :) Always make sure to update it and run a scan once a week. :thumbsup:
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#65
lanelly7

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Should I uninstall FRST?


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#66
lanelly7

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Should I uninstall FRST?


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#67
lanelly7

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Should I uninstall FRST?


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#68
lanelly7

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Also, looks like my computer may have updated Windows during the process? Is there a way to get my old start button back - like it better than the new windows version - easier to find programs/control panel, etc.


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#69
pystryker

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Should I uninstall FRST?


Delfix should have removed FRST from your Desktop. If it didn't, you can delete it from the Desktop.
 

Also, looks like my computer may have updated Windows during the process? Is there a way to get my old start button back - like it better than the new windows version - easier to find programs/control panel, etc.


Now that I'm unsure of. I not sure if it can be done without adding a 3rd party program to Windows 10. However, I've included a link to our Windows 10 forum. You can post a new topic in there and let them know what you're after. Those gurus will be able to tell you. :)

http://www.geekstogo...199-windows-10/
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#70
lanelly7

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The FRST is stuck on my toolbar. Won't let me close the window.


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#71
pystryker

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The FRST is stuck on my toolbar. Won't let me close the window.


Alright, let's try this. :thumbsup:

Start the Windows Task Manager by pressing Ctrl+Alt+Delete and then select Task Manager

When the window opens, see if FRST is running under Applications. If it is, highlight by clicking it once and then click End Task.

If not, click the Processes tab and check for it there. If you find it there, highlight it and click End Process.

Once it's been closed, close the Task Manager and the FRST window should be closed. You can then delete it from the Desktop. :)
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#72
lanelly7

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I think that worked!!  OMG - are we done??? That was a crazy long process. I so much appreciate your help, patience. You were great. I so appreciate everything you did for me today. 


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#73
pystryker

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I think that worked!!  OMG - are we done??? That was a crazy long process. I so much appreciate your help, patience. You were great. I so appreciate everything you did for me today.


Yes, we're done. :) You did a great job, and you're quite welcome. :thumbsup: I appreciate your kind words, and if we can be of service in the future, please don't hesitate to come see us. :)
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#74
pystryker

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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