Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Samsung Galaxy S5 G900V Boot Loop


  • Please log in to reply

#1
Liv Scott

Liv Scott

    Member

  • Member
  • PipPipPip
  • 139 posts

Hi!

 

I'm not sure what to do- my Samsung Galaxy S5 began being stuck in a boot loop on Thursday, and it's getting worse by the day. It will get to the initial Samsung Galaxy S5 screen, and then just restart immediately. The only way I've been able to get around it is by having it plugged in- but it will immediately restart-looping each time I unplug it.

 

I've tried clearing the Cache Partition 3 times, and it hasn't worked. Has anyone dealt with this issue before?

 

Google has been no real help beyond clearing the Cache Partition, and I'm very nervous about losing all of my data, mostly my text messages and voice mails because it doubles as my work phone.

 

Has anyone found a way to fix the issue without doing a Factory Reset? Or a way to clone or back it up so I don't lose contacts, texts, or voice mails?

 

Thank you so much!!!


  • 0

Advertisements


#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,652 posts
Hello,

The only way I've been able to get around it is by having it plugged in


Then keep it plugged in and at least make your back ups.

To do that:

http://www.galaxys5u...sung-galaxy-s5/


Kind of odd the boot loop stops when plugged in, do we have a possible battery issue going on ?

Thanks
Joe :)
  • 0

#3
Liv Scott

Liv Scott

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 139 posts

whoa, I never considered that- I suppose it might be, I think it's been overheating in the OtterBox case (Defender version), maybe it's corrupted? Is it even possible to corrupt a battery?

Thank you so much for that link- I'll try Kies3 and see what happens!


  • 0

#4
Liv Scott

Liv Scott

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 139 posts

Well no luck- I ended up going into Verizon today and they told me it was basically dead, so I have a new phone now. Thank you so much for your help though!!


  • 0

#5
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,652 posts
You're welcome.

Joe
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP