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Latencymon- bad results!

cpu throttling corruption amd msi pagefault windows 7 help!

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#1
Norman123xx

Norman123xx

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First of all : I don't speak english really,so don't judge please.Also i'm not some computer freak, i just like playing games, so anything you'll say to me , will be new to me.

So i lately 1-2 weeks ago downloaded some high tech virus, messed everything up and added new windows.(3-4 days ago) after installation i cleaned corrupted files,corrupted registry,missing registry files,auto updates drivers to its latest,downloaded amd manager that checks my drivers automatacly so i wouldnt have to worry(still manually checked it)ran malwarebytes,searched for rootkits,ran the adw program (forgot the full name)checked my whole system for any strange viruses ect...ran system stability diagnostic,performance...i put my power plan to high performance and changed the low %s to 100% under the advanced settings(you'll know what i mean) 

   Overall : ran any missing files,ran all the virus scans, corrupting ect, diagnostics ....

Here are the latencymon results :

https://gyazo.com/e8...955ef54acf9cdee

https://gyazo.com/b4...1411bae155ff5db

https://gyazo.com/9c...ca77d12f09b7fa8

https://gyazo.com/85...7b866dc382793c6

Some told me to disable few stuff in device manager, and i did:

https://gyazo.com/98...a13e10a91071893 - audio is actually disabled.

https://gyazo.com/13...d3f1a99a599fec0 - i disabled the network adapter before, it didnt fix any results.

System information:

https://gyazo.com/ef...d8273e1220ad804

https://gyazo.com/0f...32ef1d6101fd2b2

https://gyazo.com/11...15e60dba1a5419b

https://gyazo.com/d1...b0b7e9c7e1b70d1- Mhm??

https://gyazo.com/cc...0620d16fa90744b - jesus

Extra stuff:

CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 
LatencyMon has been analyzing your system for  0:24:47  (h:mm:ss) on all processors.

_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        EMMESSIIRUULIB
OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware:                                             MS-7599, MICRO-STAR INTERNATIONAL CO.,LTD, 770-C45 (MS-7599)
CPU:                                                  AuthenticAMD AMD Athlon™ II X2 250 Processor
Logical processors:                                   2
Processor groups:                                     1
RAM:                                                  8191 MB total

_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   3007 MHz
Measured CPU speed:                                   23 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 

_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs):   26411,736687
Average measured interrupt to process latency (µs):   6,140720

Highest measured interrupt to DPC latency (µs):       197,022247
Average measured interrupt to DPC latency (µs):       1,798805

_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs):              278,894247
Driver with highest ISR routine execution time:       ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Highest reported total ISR routine time (%):          0,240994
Driver with highest ISR total time:                   ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Total time spent in ISRs (%)                          0,384893

ISR count (execution time <250 µs):                   2942189
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                1
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              2460,615896
Driver with highest DPC routine execution time:       ndis.sys - NDIS 6.20 driver, Microsoft Corporation

Highest reported total DPC routine time (%):          0,656432
Driver with highest DPC total execution time:         ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Total time spent in DPCs (%)                          1,398451

DPC count (execution time <250 µs):                   8156976
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                5
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              1
DPC count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count:                 chrome.exe

Total number of hard pagefaults                       2181
Hard pagefault count of hardest hit process:          809
Highest hard pagefault resolution time (µs):          2075435,103758
Total time spent in hard pagefaults (%):              0,501189
Number of processes hit:                              21

_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       27,916466
CPU 0 ISR highest execution time (µs):                45,427669
CPU 0 ISR total execution time (s):                   2,948664
CPU 0 ISR count:                                      1532221
CPU 0 DPC highest execution time (µs):                2460,615896
CPU 0 DPC total execution time (s):                   14,33020
CPU 0 DPC count:                                      6646898
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       48,517449
CPU 1 ISR highest execution time (µs):                278,894247
CPU 1 ISR total execution time (s):                   8,500579
CPU 1 ISR count:                                      1409969
CPU 1 DPC highest execution time (µs):                362,371467
CPU 1 DPC total execution time (s):                   27,268938
CPU 1 DPC count:                                      1510084
_________________________________________________________________________________________________________
More stuff:

https://gyazo.com/da...c17d7a68ea5206d

https://gyazo.com/d3...1e2229a1e3dcfa2

https://gyazo.com/d3...9817d121c3ac0fd - think i didnt add this

             WARNING: I don't know how i got to it, i don't know if it's bad, but when i manualy tried to locate some game to some custom disk :https://gyazo.com/a8...3bbbd59c3c794c5 i saw some extra driver called something like: %xcxxcyrt%%%x i don't know if it had any memory.

   WINDOWS TASK MANAGER:

https://gyazo.com/82...c35ed433d1e6e13

https://gyazo.com/a8...4a4846c1c08dbac

https://gyazo.com/94...a9b830f7b995095

https://gyazo.com/fe...ce8509d4bece2e6

https://gyazo.com/2c...f997fb8102d3030

https://gyazo.com/d6...46d2af50b0b1683

https://gyazo.com/e7...e3cfb6a3843e9e5

https://gyazo.com/72...8e9095becef2d88

Resource monitor:

https://gyazo.com/1b...12fb1dc55e67b8f

https://gyazo.com/fc...b004e9d5a457689

https://gyazo.com/2d...55fb3c85a5b852e

https://gyazo.com/40...14f2836ac81abde

Event viewer:

https://gyazo.com/eb...57c4fe005ec6398

https://gyazo.com/07...de908079ae899c5

https://gyazo.com/76...0d62df816892995

https://gyazo.com/c0...ebbab373c60fbe0

https://gyazo.com/63...7589c35ed74f1f3

System:

https://gyazo.com/7a...ec090fa7fa4ed45


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#2
phillpower2

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:welcome:   Norman123xx,

 

First of all : I don't speak english really,so don't judge please.Also i'm not some computer freak, i just like playing games, so anything you'll say to me , will be new to me.

 

 

Your English is very good and we are here to help not judge people so please relax  :thumbsup:

 

There is a lot of info in your OP so I will break it down into bite size chunks to make things easier;

 

So i lately 1-2 weeks ago downloaded some high tech virus, messed everything up and added new windows.(3-4 days ago) 

 

 

Malware removal is a specialist area that is best dealt with by security experts specifically trained with its removal or at least having your computer confirmed as clean by them and some malware is so deep rooted that not even a full format will remove the infection/s.

 

after installation i cleaned corrupted files,corrupted registry,missing registry files,auto updates drivers to its latest,downloaded amd manager that checks my drivers automatacly so i wouldnt have to worry(still manually checked it)

 

 

Other than Windows and your AV protection nothing should be allowed to update without your permission and unless you are having problems that an update is intended to fix you should avoid updating drivers as you can often end up with the very problem that the update was intended to fix with no immediate way of putting things right, info here

 

i put my power plan to high performance and changed the low %s to 100% under the advanced settings(you'll know what i mean) 

 

 

Power settings should be set to Balanced as high performance can cause instability, overheating and in the case of notebook type computers it can cause short battery charge holding time and premature end of life.

 

You do not actually mention any problem/s that you may be having so when you post back can you let us know if you are having any particular issue/s, Latency Mon is a good tool to have when troubleshooting certain types of issue but iolo System Mechanic is at best a gimmick and at worst a danger to your OS (see blog here regarding such programs) check what is using the most resources on its own.

 

Steps for you to do;

 

1: Post a Speccy url for us to take a look at while you carry out step 2.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

2: Refer to the GTG malware redirection information below;

 

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).


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#3
Norman123xx

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1: Post a Speccy url for us to take a look at: If i'm correct you you wanted me to post the logs(gyazo) and while doing that go over malware section and post a thread there.Right? Also HUGE thanks for replying, i thought nobody would ever reply.

https://gyazo.com/23...6757d259ec3838c

https://gyazo.com/75...bedb52e253132ce

https://gyazo.com/ea...2fe822695ea6a2f

https://gyazo.com/b7...63eeca7b4b2d9c9

https://gyazo.com/f3...5e946660ed618ad

https://gyazo.com/c9...a276f6e702a9b3f

https://gyazo.com/1d...5a805eaae87e8e4

https://gyazo.com/47...c3adb8783cd6221

https://gyazo.com/09...a6f65ee8b1104b1

https://gyazo.com/08...abc277f3de396d2

https://gyazo.com/17...2aacbb7c03a3c0c

https://gyazo.com/27...ac2e6546c651444

https://gyazo.com/49...3670e7a630e4696

https://gyazo.com/34...fc1930920a49eaa

https://gyazo.com/ca...1202f6a81bcd574

https://gyazo.com/66...26010b41584e90a

https://gyazo.com/f7...500ace939f54b97

https://gyazo.com/6c...0b364677fb737e3

https://gyazo.com/49...abdc46a02c1b526

https://gyazo.com/6c...83999d069439ade

https://gyazo.com/4e...b516cd1de60fa74

https://gyazo.com/2c...bc4057e36e6f56b


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#4
Norman123xx

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1: Post a Speccy url for us to take a look at: If i'm correct you you wanted me to post the logs(gyazo) and while doing that go over malware section and post a thread there.Right? Also HUGE thanks for replying, i thought nobody would ever reply.

https://gyazo.com/23...6757d259ec3838c

https://gyazo.com/75...bedb52e253132ce

https://gyazo.com/ea...2fe822695ea6a2f

https://gyazo.com/b7...63eeca7b4b2d9c9

https://gyazo.com/f3...5e946660ed618ad

https://gyazo.com/c9...a276f6e702a9b3f

https://gyazo.com/1d...5a805eaae87e8e4

https://gyazo.com/47...c3adb8783cd6221

https://gyazo.com/09...a6f65ee8b1104b1

https://gyazo.com/08...abc277f3de396d2

https://gyazo.com/17...2aacbb7c03a3c0c

https://gyazo.com/27...ac2e6546c651444

https://gyazo.com/49...3670e7a630e4696

https://gyazo.com/34...fc1930920a49eaa

https://gyazo.com/ca...1202f6a81bcd574

https://gyazo.com/66...26010b41584e90a

https://gyazo.com/f7...500ace939f54b97

https://gyazo.com/6c...0b364677fb737e3

https://gyazo.com/49...abdc46a02c1b526

https://gyazo.com/6c...83999d069439ade

https://gyazo.com/4e...b516cd1de60fa74

https://gyazo.com/2c...bc4057e36e6f56b

"Also i'm at the "

Malware and Spyware Cleaning Guide" you suggested. Just needed to mention that i'm following all of your guides 100%
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#5
Norman123xx

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1: Post a Speccy url for us to take a look at: If i'm correct you you wanted me to post the logs(gyazo) and while doing that go over malware section and post a thread there.Right? Also HUGE thanks for replying, i thought nobody would ever reply.

https://gyazo.com/23...6757d259ec3838c

https://gyazo.com/75...bedb52e253132ce

https://gyazo.com/ea...2fe822695ea6a2f

https://gyazo.com/b7...63eeca7b4b2d9c9

https://gyazo.com/f3...5e946660ed618ad

https://gyazo.com/c9...a276f6e702a9b3f

https://gyazo.com/1d...5a805eaae87e8e4

https://gyazo.com/47...c3adb8783cd6221

https://gyazo.com/09...a6f65ee8b1104b1

https://gyazo.com/08...abc277f3de396d2

https://gyazo.com/17...2aacbb7c03a3c0c

https://gyazo.com/27...ac2e6546c651444

https://gyazo.com/49...3670e7a630e4696

https://gyazo.com/34...fc1930920a49eaa

https://gyazo.com/ca...1202f6a81bcd574

https://gyazo.com/66...26010b41584e90a

https://gyazo.com/f7...500ace939f54b97

https://gyazo.com/6c...0b364677fb737e3

https://gyazo.com/49...abdc46a02c1b526

https://gyazo.com/6c...83999d069439ade

https://gyazo.com/4e...b516cd1de60fa74

https://gyazo.com/2c...bc4057e36e6f56b

"Also i'm at the "

Malware and Spyware Cleaning Guide" you suggested. Just needed to mention that i'm following all of your guides 100%

 

Oh my god! i forgot to mention what issues i'm having as you mentioned.

Well my latency is over 300 while i'm on display and randomly jumps to like 2k I also played path of exile(game) and i checked my latency,ms,fps. ms was well fine 20,fps was around 60-90 and latency went from like 200 to 2k, pretty quick, it was just changing so fast. As you've red my posts,i think you already know by now that i'm far confused of my problem than i thought before.

Yes so i'm getting spike lags, as in latency throttling(high latency) and i also get a lot of hard pagefaults and huge dpc . I don't know if they are all related to 1 thing or not so i can't clearly state 100% detail of each of my problems.    - (i'm not so sure this sentence makes sense)

 

NB: I also hope this thread won't be abandoned until i mark it as "Solved" just incase going to write "not solved"

I think it will be solved after you check these last snapshots and reply to, unles you have any other extra guides for me to follow. 


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#6
phillpower2

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1: Post a Speccy url for us to take a look at: If i'm correct you you wanted me to post the logs

 

 

No, only the url as in the attachment below.

 

and while doing that go over malware section and post a thread there.Right? 

 

 

Not quite.

 

"Also i'm at the "
Malware and Spyware Cleaning Guide" you suggested. Just needed to mention that i'm following all of your guides 100% 

 

 

Those are the correct steps that I was suggesting, if you post on the malware forums we must stop troubleshooting here so that we do not interfere with the security experts work.

 

Tip

Please avoid adding multiple posts while waiting for us to reply to your last post, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page. 

 

Edit to add;

 

What happens if you post back before I have had chance to reply has just been demonstrated;

 

NB: I also hope this thread won't be abandoned until i mark it as "Solved" just incase going to write "not solved"

 

 

Never abandoned a thread yet and not about to start any time soon, people that do abandon threads are usually those that quite happily accept our free help yet do not always see fit to let us know when assistance is no longer required.

 

I think it will be solved after you check these last snapshots 

 

 

The reason that I asked for a Speccy url is because it does not contain any personal details + there is no need to visit third party sites to view any attachment/s which btw GTG and other good forums take care of by having an upload facility for all members.


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#7
Norman123xx

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Sorry i did not want to multipost i thought i edited it and did not notice the multiposts at first. Deep apologies! - was not how i expected it to post

Sorry again i didn't know how to publish the information log like that but i searched the help button and found it!

 

Speccy url: http://speccy.pirifo...x1Pkdb15FGCty43


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#8
phillpower2

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Can I ask what type of disk/media was used to install Windows 7 and from where it was obtained.

 

A few things of note in Speccy;

 

1: Windows needs to be updated, if it is not you are putting yourself at risk of malware attack.

 

2: You have  Auslogic Boostspeed installed, a reputable company but sorry there is no software that can boost the performance on its own, the end user does that by keeping things updated, having plenty of free storage space on the HDD and by having decent spec hardware.

 

3: Your pagefile is set too high and something is hogging your RAM;

 

Physical Memory
Memory Usage: 52 % Will come to this shortly.
Total Physical: 8.00 GB
Available Physical: 3.78 GB
Total Virtual: 16 GB This should be a maximum of 12GB.
Available Virtual: 11 GB
 
4: Driver Booster and SmartDefrag are both junk and should be gotten rid of, Iobit are a prime example of software providers that promise to supercharge your computer, break it in the process and then ask for payment to help you fix it  :ranting:
 
Before starting with getting Windows fully updated (if you need to start a malware thread you will be advised the exact same) do the following so that we can see what is hogging system resources;
 

Download Process Explorer which you can obtain from here

Save it to your desktop then run it (Vista or Win7 - right click and Run as Administrator).  

View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

 

Click twice on the CPU column header to arrange things by CPU usage, this will put the services with the highest CPU usage at the top of the log. 

 

Wait a minimum of a minute then grab a screenshot and attach it to your next reply for us

 

To capture and post a screenshot;

 

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... Click on the More Reply Options tab then after typing in any response you have... click on Choose File...desktop...find the screenshot..select it and click on Attach This File...on the lower left...after it says upload successful...click on add reply like you normally would.

 

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

 

Edit to add;

 

Colleague terry1966 was kind enough to advise me via PM that you have two different brand and spec of RAM and that it is not running at the maximum speed of the slowest RAM, did your problems start when you added the second stick of RAM.


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#9
Norman123xx

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I'm currently on the phone due to my (family)problem and will be back in 3 days. Deeply sorry,hope this thread wont be closed yet as i'm willing to do the steps and give more information when i'm back. Deeply sorry again.(also willing to do an donation for the constant custom support.
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#10
phillpower2

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No worries, family comes first, the thread will stay open so reply when you are ready.

 

No donation required btw but thank you for the kind thought.


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#11
Norman123xx

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https://gyazo.com/f0...579222ced49f1e7- Process explorer 

https://gyazo.com/78...e7db1e296af1016 _ try 2


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#12
Norman123xx

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i forgot to mention, when i took those screenshots and prolly posted about the speccy, moste of my devices or drivers were disabled such as volume and dvd player. If i turn those on i get even bigger problems. I will make new results for "Process explorer"


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#13
Norman123xx

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The results remained the same but my computer got even more laggy as in, throttly (throttling)


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#14
Norman123xx

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Could you please check this screenshot? I think it has some information about my drivers : https://gyazo.com/3f...1d917c2efa09700


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#15
Norman123xx

Norman123xx

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So i'm going to remove AMD because some-how i hate it, i don't know why but i do. I don't really know how do you roll back driver updates and how much so i figured i'd just remove amd and run driver booster without having amd installed, because i don't get automatic driver updates(original ones) it only happens for audio


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Also tagged with one or more of these keywords: cpu throttling, corruption, amd, msi, pagefault, windows 7, help!

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