[samidelcueva]

ok, here is the log:

Fix result of Farbar Recovery Scan Tool (x64) Version: 31-08-2016
Ran by samuel (07-09-2016 20:01:46) Run:2
Running from C:\Users\samuel\Desktop
Loaded Profiles: samuel (Available Profiles: samuel)
Boot Mode: Normal
==============================================

fixlist content:
*****************
start
CloseProcesses:
CreateRestorePoint:
ChromodoUpdater; C:\Program Files (x86)\Comodo\Chromodo\chromodo_updater.exe [X]
S0 b06bdrv; System32\drivers\bxvbda.sys [X]
S3 hitmanpro37; \??\C:\WINDOWS\system32\drivers\hitmanpro37.sys [X]
S0 ignis; \SystemRoot\system32\DRIVERS\ignis.sys [X]
2016-09-06 21:05 - 2016-09-06 21:05 - 0101452 _____ () C:\ProgramData\1473217496.bdinstall.bin
2016-09-06 21:07 - 2016-09-06 21:07 - 0101685 _____ () C:\ProgramData\1473217641.bdinstall.bin
2016-09-06 22:51 - 2016-07-10 07:20 - 3604152 _____ (COMODO) C:\ProgramData\cisAE7D.exe
2016-08-27 17:52 - 2016-08-27 17:52 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
Emptytemp:
*****************

Processes closed successfully.
Restore point was successfully created.
ChromodoUpdater; C:\Program Files (x86)\Comodo\Chromodo\chromodo_updater.exe [X] => Error: No automatic fix found for this entry.
b06bdrv => service removed successfully
hitmanpro37 => service removed successfully
ignis => service removed successfully
C:\ProgramData\1473217496.bdinstall.bin => moved successfully
C:\ProgramData\1473217641.bdinstall.bin => moved successfully
"C:\ProgramData\cisAE7D.exe" => not found.
C:\ProgramData\DP45977C.lfl => moved successfully

=========== EmptyTemp: ==========

BITS transfer queue => 0 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 10749314 B
Java, Flash, Steam htmlcache => 1077 B
Windows/system/drivers => 3113460 B
Edge => 898831 B
Chrome => 0 B
Firefox => 376684534 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 10206 B
NetworkService => 3536 B
samuel => 66490857 B

RecycleBin => 172710 B
EmptyTemp: => 436.9 MB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 20:02:36 ====

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Thanks,

Those were just some left overs, Bitdefender I thought there might be an issue with that.

See how she runs now and get back to me.

Joe

[zep516]

Thanks,

Those were just some left overs, Bitdefender I thought there might be an issue with that.

See how she runs now and get back to me.

Joe

[samidelcueva]

okay,

[samidelcueva]

HI, i've been using the pc and it is incredible fast, thanks!

only one thing is not, the web surfing its something slow, and lagged

[zep516]

Go to http://www.speedtest.net/ and click on Begin Test

When the Test finishes click on Share This Result and then select Forum then Copy then move to a reply and Ctrl + v

[samidelcueva]

okay

[zep516]

That's a grade B in your area. Your download speed is 9.95 (Meg Bits per second). Where I'm from USA that might be considered slow. Here's mine,

http://www.speedtest.../5619321240.png


Not sure what to tell you, can you increase the Download speed from your provider Telmex ?

[samidelcueva]

i think its not a big trouble, and maybe is something that i have to fix with TELMEX, but now i have a new trouble, every time i plug my kindle to my computer, it shows a BSOD, it only says that partmgr.sys has failed and "system tread exception not handled"

[zep516]

I'll need to do a bit of research on that one for you. In he mean time,

Download WhoCrashed
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

• Put a tick in Accept then click on Next.
• Put a tick in the Don't create a start menu folder then click Next.
• Put a tick in Create a Desktop Icon.
• then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish.
• Click Analyze
• It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it.
Copy and paste it into your next reply.

[samidelcueva]

here it is:

 

System Information (local)

Computer name: DESKTOP-REU8NRJ
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\WINDOWS
Hardware: Q302LA, ASUSTeK COMPUTER INC.
CPU: GenuineIntel Intel® Core™ i3-4030U CPU @ 1.90GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 5850451968 bytes total

Crash Dump Analysis

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Sat 10/09/2016 03:49:19 a. m. GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\090916-27046-01.dmp
This was probably caused by the following module: partmgr.sys (partmgr+0x191D)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF805A1A7191D, 0xFFFFA38195E7A478, 0xFFFFA38195E79CA0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\partmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Partition driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 10/09/2016 03:44:41 a. m. GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\090916-38609-01.dmp
This was probably caused by the following module: partmgr.sys (partmgr+0x191D)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF802B685191D, 0xFFFFC5816372E478, 0xFFFFC5816372DCA0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\partmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Partition driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Conclusion

2 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.




 

[zep516]

Plugging in Kindle is crashing windows 10 after summer update, see link below.

http://answers.micro...12-919e-3d77863


Looks like a windows up date problem, I'll need to research that as i don't have time. It's late here now. Not sure if there is a fix yet.

[samidelcueva]

if that is the case, maybe with a future actualization, all it will be fixed, so i think we can end this case now, cause my computer is now incredible fast, thanks a lot to you and thanks to geeks to go forum, you guys are doing an amazing job

 

Edited by samidelcueva, 09 September 2016 - 10:18 PM.

[zep516]

Thank you

Hello,

We need to remove the tools we used and then close the topic.


The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).


Why we need to remove some of our tools:
Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight. They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.



Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report.
  Paste it for my review.

[samidelcueva]

Ready:

# DelFix v1.013 - Logfile created 09/09/2016 at 22:35:46
# Updated 17/04/2016 by Xplode
# Username : samuel - DESKTOP-REU8NRJ
# Operating System : Windows 10 Education  (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\samuel\Desktop\Addition.txt
Deleted : C:\Users\samuel\Desktop\adwcleaner_6.010.exe
Deleted : C:\Users\samuel\Desktop\Fixlog.txt
Deleted : C:\Users\samuel\Desktop\FRST.txt
Deleted : C:\Users\samuel\Desktop\FRST64.exe
Deleted : C:\Users\samuel\Desktop\JRT.exe
Deleted : C:\Users\samuel\Desktop\TFC.exe
Deleted : HKLM\SOFTWARE\OldTimer Tools

~ Cleaning system restore ...

Deleted : RP #5 [Punto de control programado | 09/03/2016 23:16:01]
Deleted : RP #7 [Windows Update | 09/07/2016 02:32:46]
Deleted : RP #8 [Windows Update | 09/10/2016 03:55:23]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########
 

[zep516]

You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe