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Can't post getting error 403


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#16
Becky616

Becky616

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Hi.

Here is malware scan

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 9/5/2016
Scan Time: 4:23:21 PM
Logfile: malwarebytes scan.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.09.05.08
Rootkit Database: v2016.08.15.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: Becky

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 274030
Time Elapsed: 21 min, 27 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)


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#17
zep516

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Are you getting any error on windows up date ?

Next
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
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#18
Becky616

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Hi

I still have icon in taskbar that says windows can't check for updates. Here is url from speccy

http://speccy.pirifo...U6WlXMWSgSKuFqd


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#19
zep516

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What options do you get if you right click on that icon that says windows can't check for updates ?
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#20
Becky616

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Can't right click only can open when I do takes me windows update which has big red x that says check updates for your computer when I click on it, it says checking for updates but just runs and runs and runs never shows any updates. Last install was 7/17/2016


Edited by Becky616, 05 September 2016 - 03:48 PM.

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#21
zep516

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Hello,

Try this,

Go here --> http://www.thewindow...-fix-wu-utility

Download to desktop and run it.
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#22
Becky616

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Hi

I downloaded fix wu and extracted files and ran. It deleted icon in taskbar but as soon as I go to control panel windows updates it reappears in taskbar and still will not update. It just continues to run but doesn't update. re ran program fix wu again and again it removed icon from taskbar but as soon as I rebooted it was back. For some reason can't get update from windows.


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#23
zep516

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Hello,
Microsoft will ship the last security updates for the aged OS Windows Vista on April 17, 2017, then it becomes an unsupported operating system.

I'm not going to deal with a windows up date issue on Windows Vista especially in the malware forum, and even more importantly, I'm not skilled at it besides doing google searches.

I'll get you in the right place though that's for sure.

I'll pm you.

Thanks
Joe :)
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#24
Becky616

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Hi

okay did you look at speccy url and is that everything that can be done for the computer. I don't think with the amount of ram I have I could install windows 7 or would I be looking at more problems to do so. Does computer look free of virus and or malware. Please advise what else I will need to do. Don't know what you mean by pm me. Thanks Becky


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#25
zep516

zep516

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Pm is a private message, if you look at the very top of the forum you will see a red 1, indicating you have a message from me.

You are Malware free.

The next steps are to run Windows up date readiness tool and system file checker, putting you in the hands of experts is the logical thing to do when running these tools, they can do it quickly and efficiently.

Let me know if you find the pm.
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#26
zep516

zep516

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You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe :)
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