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Computer keeps freezing

computerfreezing computercrash techsupport help

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Hi i am really getting frustrated with this as i have done literally everything to fix this problem but it wont work.Anyways what the issue is,my computer will freeze when i try to download games or play them(Browsing the internet seems fine but if i watch videos it will freeze in like 5-10 minutes as well as playing or downloading games),it will freeze on the image of what i was doing at the time it froze(no black or blue screens)and the mouse and keyboard will be unresponsive also when i have the volume up sometimes(not all the time) a buzzing noise will come out of it.i took my computer into the shop a couple days ago and when i took it in they said it was probably a hard disk issue, but after they tested everything they told me it was the power supply so i went out and got a new one but still no luck,so i even did a reinstall of windows 10 and that didn't work either, and also i got a new graphics card even before taking it into the shop so honestly i have no idea what the issue is. I'm honestly at a loss and this is just frustrating me but here are my specs(taken from speccy)

Operating System: Windows 10 Home 64-bit

CPU:AMD FX-4300 Vishera 32nm Technology

RAM: 8.00GB Single-Channel DDR3 @ 669MHz (9-9-9-24)

Motherboard: ASUSTeK Computer INC. M5A78L-M LX3 (AM3R2)

Graphics: K242HQL (1920x1080@60Hz) 2047MB NVIDIA GeForce GTX 950 (ZOTAC International)

Storage: 931GB Western Digital WDC WD10EZEX-00KUWA0 ATA Device (SATA)

Optical Drives:HL-DT-ST DVDRAM GH24NS95 ATA Device

Audio: High Definition Audio Device

Also the power supply i got was an EVGA 750 BQ 750 watt Bronze power supply

also the temps on my computer range from:



Graphics Card:33 °C

Hard disc drive: 25 °C

That's how it is right now when not playing games,but i cant download or play any games due to constant freezing.Also i don't think the computer is overheating since its always really cool when playing games.

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:welcome: Altethia

Let's test the HDD to confirm it is OK, then we will test the memory. 

Please download/run Data Lifeguard.   Read the instructions and perform the Extended Test, (WARNING, do not run WRITE ZEROS)  let us know the results. http://support.wdc.c...ds.aspx?lang=en




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Been a while since we heard from you!!!   If you have solved your Issue, please let us know the solution, or do you need further help?   An update would be appreciated.



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