Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 16-09-2016
Ran by Victoria (administrator) on VICTORIA-LAPTOP (16-09-2016 21:44:43)
Running from C:\Users\Victoria\Desktop
Loaded Profiles: Victoria (Available Profiles: Victoria)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 9 (Default browser: Chrome)
Boot Mode: Normal
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Intel Corporation) C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Intel® Corporation) C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
() C:\Windows\SysWOW64\srvany.exe
() C:\Windows\kmsem\KMService.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\avastui.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Intel® Corporation) C:\Program Files\Intel\TurboBoost\TurboBoost.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2771240 2011-04-22] (Synaptics Incorporated)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [6629480 2011-04-14] (Realtek Semiconductor)
HKLM\...\Run: [IntelPAN] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1935120 2011-07-27] (Intel® Corporation)
HKLM\...\Run: [BTMTrayAgent] => C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll [10365952 2011-05-19] (Intel Corporation)
HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [4500640 2011-03-10] (Dell Inc.)
HKLM\...\Run: [IntelTBRunOnce] => wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
HKLM\...\Run: [DellStage] => C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe [2195824 2012-02-01] ()
HKLM\...\Run: [BCSSync] => C:\Program Files\Microsoft Office\Office14\BCSSync.exe [112512 2010-03-13] (Microsoft Corporation)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [169768 2015-04-07] (Apple Inc.)
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe [40336 2015-04-29] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Dell Webcam Central] => C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe [503942 2011-04-13] (Creative Technology Ltd)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [RoxWatchTray] => C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe [240112 2010-11-25] (Sonic Solutions)
HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe [514544 2010-11-17] ()
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2015-03-20] (Apple Inc.)
HKLM-x32\...\Run: [AccuWeatherWidget] => C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe [968048 2012-02-01] ()
HKLM-x32\...\Run: [VirtualCloneDrive] => C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe [89456 2011-03-07] (Elaborate Bytes AG)
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [9107616 2016-09-12] (AVAST Software)
HKLM-x32\...\Run: [SunJavaUpdateSched] => "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\...\Run: [Facebook Update] => C:\Users\Victoria\AppData\Local\Facebook\Update\FacebookUpdate.exe [138096 2012-07-23] (Facebook Inc.)
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\...\Run: [RESTART_STICKY_NOTES] => C:\Windows\System32\StikyNot.exe [427520 2009-07-13] (Microsoft Corporation)
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\...\Run: [BingSvc] => C:\Users\Victoria\AppData\Local\Microsoft\BingSvc\BingSvc.exe [144008 2015-11-13] (© 2015 Microsoft Corporation)
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [29538432 2016-08-17] (Skype Technologies S.A.)
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\...\Run: [HP ENVY 4500 series (NET)] => C:\Program Files\HP\HP ENVY 4500 series\Bin\ScanToPCActivationApp.exe [3487240 2014-07-21] (Hewlett-Packard Development Company, LP)
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\...\MountPoints2: {61692c6d-198a-11e2-b0df-4c80931bc762} - E:\SETUP.EXE
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\...\MountPoints2: {e9cdb81a-6199-11e2-a440-4c80931bc762} - F:\EMP_UDSe.exe /autorun
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2016-08-31] (AVAST Software)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk [2015-12-04]
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.11.266\SSScheduler.exe (McAfee, Inc.)
Startup: C:\Users\Victoria\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Intel® Turbo Boost Technology Monitor 2.0.lnk [2011-11-22]
ShortcutTarget: Intel® Turbo Boost Technology Monitor 2.0.lnk -> C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe (Intel® Corporation)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Winsock: Catalog5 01 mswsock.dll No File ATTENTION: LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5 05 mswsock.dll No File ATTENTION: LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
Winsock: Catalog5-x64 01 mswsock.dll No File ATTENTION: LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5-x64 05 mswsock.dll No File ATTENTION: LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
Hosts: 0.0.0.1 mssplus.mcafee.com
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254 75.153.171.122
Tcpip\..\Interfaces\{03014E09-839E-41F6-80A1-797F54D74809}: [DhcpNameServer] 172.20.10.1
Tcpip\..\Interfaces\{3001E30A-C697-41F1-A39E-FBD30C36FC47}: [DhcpNameServer] 64.71.255.198 64.71.255.253
Tcpip\..\Interfaces\{336F4982-CC0F-4A90-883E-2A31F571FE7B}: [DhcpNameServer] 172.20.10.1
Tcpip\..\Interfaces\{E8458210-2EAB-4DEA-96E5-0C0670468E4F}: [DhcpNameServer] 192.168.1.254 75.153.171.122
Tcpip\..\Interfaces\{EA32591A-3448-48AC-AF25-5FF6D0611586}: [DhcpNameServer] 13.36.0.1 13.36.0.2
Internet Explorer:
==================
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/?pc=SKY2&ocid=SKY2DHP&osmkt=en-ca
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/USCON/23
HKU\S-1-5-21-3409012477-161722196-2897755183-1000\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://www.google.ca/
SearchScopes: HKLM -> {DCD22AA0-4441-4F03-AB5C-40AC395BA612} URL = hxxp://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKLM-x32 -> {DCD22AA0-4441-4F03-AB5C-40AC395BA612} URL = hxxp://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2012-08-16] (Microsoft Corporation)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2016-08-31] (AVAST Software)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2016-05-25] (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2010-12-21] (Microsoft Corporation)
BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre1.8.0_51\bin\jp2ssv.dll [2015-09-23] (Oracle Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [2012-08-16] (Microsoft Corporation)
BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\ssv.dll [2015-09-23] (Oracle Corporation)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2016-08-31] (AVAST Software)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2016-05-25] (Microsoft Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2010-12-21] (Microsoft Corporation)
BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\jp2ssv.dll [2015-09-23] (Oracle Corporation)
Toolbar: HKLM - avast! Online Security - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
DPF: HKLM-x32 {F27237D7-93C8-44C2-AC6E-D6057B9A918F} hxxps://portal.stantec.com/dana-cached/sc/JuniperSetupClient.cab
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2016-05-25] (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2016-05-25] (Microsoft Corporation)
FireFox:
========
FF ProfilePath: C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\63tnfvwj.default
FF DefaultSearchEngine: Bing
FF DefaultSearchEngine.US: Bing
FF SearchEngineOrder.3: Bing
FF SelectedSearchEngine: Bing
FF Homepage: hxxp://www.msn.com/?pc=SKY2&ocid=SKY2DHP&osmkt=en-ca
FF Keyword.URL: hxxp://www.bing.com/search?FORM=SKY2DF&PC=SKY2&q=
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_23_0_0_162.dll [2016-09-14] ()
FF Plugin: @java.com/DTPlugin,version=11.51.2 -> C:\Program Files\Java\jre1.8.0_51\bin\dtplugin\npDeployJava1.dll [2015-09-23] (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin -> C:\Program Files\Java\jre1.8.0_51\bin\new_plugin\npjp2.dll [No File]
FF Plugin: @java.com/JavaPlugin,version=11.51.2 -> C:\Program Files\Java\jre1.8.0_51\bin\plugin2\npjp2.dll [2015-09-23] (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_23_0_0_162.dll [2016-09-14] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @java.com/DTPlugin,version=11.60.2 -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\dtplugin\npDeployJava1.dll [2015-09-23] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.60.2 -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\plugin2\npjp2.dll [2015-09-23] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll [2012-03-29] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.31.5\npGoogleUpdate3.dll [2016-07-27] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.31.5\npGoogleUpdate3.dll [2016-07-27] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll [2015-04-29] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-3409012477-161722196-2897755183-1000: @rocketlife.com/RocketLife Secure Plug-In Layer;version=1.0.5 -> C:\Users\Victoria\AppData\Roaming\Visan\plugins\npRLSecurePluginLayer.dll [2011-06-27] (RocketLife, LLP)
FF Plugin HKU\S-1-5-21-3409012477-161722196-2897755183-1000: @Skype Limited.com/Facebook Video Calling Plugin -> C:\Users\Victoria\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll [2014-07-24] (Skype Limited)
FF Extension: (Skype) - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi [2016-05-25]
FF HKLM\...\Firefox\Extensions: [
[email protected]] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: (Avast Online Security) - C:\Program Files\AVAST Software\Avast\WebRep\FF [2016-09-02]
FF HKLM\...\Firefox\Extensions: [
[email protected]] - C:\Program Files\AVAST Software\Avast\SafePrice\FF
FF Extension: (Avast SafePrice) - C:\Program Files\AVAST Software\Avast\SafePrice\FF [2016-09-02]
FF HKLM-x32\...\Firefox\Extensions: [
[email protected]] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF HKLM-x32\...\Firefox\Extensions: [
[email protected]] - C:\Program Files\AVAST Software\Avast\SafePrice\FF
FF HKLM-x32\...\Thunderbird\Extensions: [
[email protected]] - C:\Program Files\McAfee\MSK => not found
Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\53.0.2785.116\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\53.0.2785.116\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\53.0.2785.116\pdf.dll => No File
CHR Plugin: (Java Deployment Toolkit 6.0.290.11) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll => No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Java Platform SE 6 U29) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll => No File
CHR Plugin: (TelevisionFanatic Installer Plugin Stub) - C:\Program Files (x86)\TelevisionFanaticEI\Installr\1.bin\NP64EISB.dll => No File
CHR Plugin: (MindSpark Toolbar Platform Plugin Stub) - C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\NP64Stub.dll => No File
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Facebook Video Calling Plugin) - C:\Users\Victoria\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll (Skype Limited)
CHR Plugin: (Google Update) - C:\Users\Victoria\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll => No File
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll => No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
CHR Profile: C:\Users\Victoria\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Adblock Plus) - C:\Users\Victoria\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2016-08-24]
CHR Extension: (AdBlock) - C:\Users\Victoria\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2016-09-16]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Victoria\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-08]
CHR Extension: (Chrome Media Router) - C:\Users\Victoria\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2016-09-16]
CHR HKLM\...\Chrome\Extension: [khldgopgjjapmbkgflpoclebjjmkmbnk] - C:\Program Files\Video downloader\source.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [khldgopgjjapmbkgflpoclebjjmkmbnk] - C:\Program Files\Video downloader\source.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2016-05-25]
==================== Services (Whitelisted) ========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77128 2015-01-19] (Apple Inc.)
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [197128 2016-08-31] (AVAST Software)
S2 avast! Firewall; C:\Program Files\AVAST Software\Avast\afwServ.exe [223600 2016-09-02] (AVAST Software)
R2 Bluetooth Device Monitor; C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [921664 2011-05-19] (Intel Corporation) [File not signed]
R3 Bluetooth Media Service; C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [1335360 2011-05-19] (Intel Corporation) [File not signed]
R2 Bluetooth OBEX Service; C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [995392 2011-05-19] (Intel Corporation) [File not signed]
R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1364096 2016-05-25] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1687680 2016-05-25] (Microsoft Corporation)
R2 KMService; C:\Windows\SysWOW64\srvany.exe [8192 2012-02-01] () [File not signed]
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.11.266\McCHSvc.exe [289256 2015-12-02] (McAfee, Inc.)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2011-07-27] ()
S4 McMPFSvc; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [X]
===================== Drivers (Whitelisted) ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
S3 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [37656 2016-08-31] (AVAST Software)
R1 aswKbd; C:\Windows\system32\drivers\aswKbd.sys [37144 2016-08-31] (AVAST Software)
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [108816 2016-08-31] (AVAST Software)
R3 aswNetNd6; C:\Windows\System32\DRIVERS\aswNetNd6.sys [28312 2016-09-02] (AVAST Software)
R1 aswNetSec; C:\Windows\system32\drivers\aswNetSec.sys [453192 2016-09-02] (AVAST Software)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [103064 2016-08-31] (AVAST Software)
R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [74544 2016-08-31] (AVAST Software)
R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [969184 2016-09-14] (AVAST Software)
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [513496 2016-08-31] (AVAST Software)
S2 aswStm; C:\Windows\system32\drivers\aswStm.sys [163416 2016-08-31] (AVAST Software)
R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [292704 2016-08-31] (AVAST Software)
S3 ebdrv; C:\Windows\system32\drivers\evbda.sys [3286016 2009-06-10] (Broadcom Corporation)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [196440 2012-04-20] (McAfee, Inc.)
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
==================== One Month Created files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2016-09-16 21:44 - 2016-09-16 21:45 - 00024114 _____ C:\Users\Victoria\Desktop\FRST.txt
2016-09-16 21:43 - 2016-09-16 21:44 - 00000000 ____D C:\FRST
2016-09-16 21:42 - 2016-09-16 21:42 - 02399232 _____ (Farbar) C:\Users\Victoria\Desktop\FRST64.exe
2016-09-16 21:37 - 2016-09-16 21:37 - 00013097 _____ C:\Users\Victoria\Desktop\JRT.txt
2016-09-16 21:31 - 2016-09-16 21:31 - 01610560 _____ (Malwarebytes) C:\Users\Victoria\Desktop\JRT.exe
2016-09-16 20:46 - 2016-09-16 20:46 - 03861056 _____ C:\Users\Victoria\Downloads\8148.tmp
2016-09-16 20:37 - 2016-09-16 20:37 - 03861056 _____ C:\Users\Victoria\Desktop\AdwCleaner.exe
2016-09-05 14:41 - 2016-09-05 14:41 - 00017535 _____ C:\Users\Victoria\Downloads\schedule_1194-16-09-05.pdf
2016-09-02 00:20 - 2016-09-02 00:20 - 00001884 _____ C:\Users\Public\Desktop\Avast Internet Security.lnk
2016-09-02 00:20 - 2016-09-02 00:20 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVAST Software
2016-09-02 00:17 - 2016-09-02 00:16 - 00453192 _____ (AVAST Software) C:\Windows\system32\Drivers\aswNetSec.sys
2016-09-02 00:17 - 2016-08-31 16:54 - 00391496 _____ (AVAST Software) C:\Windows\system32\aswBoot.exe
2016-09-02 00:16 - 2016-09-02 00:16 - 00028312 _____ (AVAST Software) C:\Windows\system32\Drivers\aswNetNd6.sys
2016-09-01 15:53 - 2016-09-01 15:53 - 00000359 _____ C:\Users\Victoria\Documents\Recycle Bin - Shortcut.lnk
2016-09-01 15:37 - 2016-09-01 15:37 - 00000000 ____D C:\Users\Victoria\Desktop\Taxes
2016-09-01 15:25 - 2016-09-01 15:26 - 00000000 ____D C:\Users\Victoria\Desktop\Voice Over
2016-09-01 13:23 - 2016-09-01 15:17 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Undelete360
2016-09-01 13:23 - 2016-09-01 13:23 - 00000000 ____D C:\Program Files (x86)\File Recovery
2016-08-31 17:46 - 2016-08-31 17:03 - 267139930 _____ C:\Users\Victoria\Desktop\Ransom - V Raskin.mp4
2016-08-31 16:54 - 2016-08-31 16:54 - 00053208 _____ (AVAST Software) C:\Windows\avastSS.scr
2016-08-26 21:38 - 2016-08-26 22:06 - 00000000 ____D C:\Users\Victoria\Downloads\SCHOOL
2016-08-26 21:38 - 2016-08-26 22:04 - 00000000 ____D C:\Users\Victoria\Downloads\AUDITION TAPES
2016-08-26 21:28 - 2016-08-26 21:50 - 00000000 ____D C:\Users\Victoria\Downloads\AUDITION APPOINTMENTS
==================== One Month Modified files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2016-09-16 21:45 - 2012-02-04 02:14 - 00000000 ____D C:\Users\Victoria\AppData\Roaming\Skype
2016-09-16 21:43 - 2015-04-09 02:08 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2016-09-16 21:40 - 2012-12-10 20:45 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2016-09-16 21:33 - 2009-07-13 21:45 - 00028352 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2016-09-16 21:33 - 2009-07-13 21:45 - 00028352 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2016-09-16 21:26 - 2015-04-09 02:08 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2016-09-16 21:26 - 2012-02-27 16:02 - 00000478 _____ C:\Windows\Tasks\SDMsgUpdate (TE).job
2016-09-16 21:26 - 2011-11-22 07:09 - 00000000 ____D C:\Users\Default\AppData\Local\SoftThinks
2016-09-16 21:26 - 2011-11-22 07:09 - 00000000 ____D C:\Users\Default User\AppData\Local\SoftThinks
2016-09-16 21:26 - 2011-11-22 07:05 - 00000000 ____D C:\Program Files (x86)\Dell DataSafe Local Backup
2016-09-16 21:25 - 2009-07-13 22:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2016-09-16 21:24 - 2015-04-09 23:30 - 00000000 ____D C:\AdwCleaner
2016-09-16 21:09 - 2014-07-13 01:07 - 00000000 ____D C:\Users\Victoria\AppData\Local\CrashDumps
2016-09-16 20:57 - 2016-07-02 22:44 - 00000420 _____ C:\Windows\Tasks\HP Photo Creations Communicator.job
2016-09-16 20:50 - 2012-07-23 23:45 - 00000940 ____H C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3409012477-161722196-2897755183-1000UA.job
2016-09-16 20:19 - 2012-07-23 23:45 - 00000918 ____H C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3409012477-161722196-2897755183-1000Core.job
2016-09-16 20:16 - 2015-04-09 02:09 - 00002197 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2016-09-16 20:16 - 2015-04-09 02:09 - 00002185 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2016-09-16 20:13 - 2013-03-04 15:23 - 00004180 _____ C:\Windows\System32\Tasks\avast! Emergency Update
2016-09-14 20:43 - 2012-12-10 20:45 - 00796352 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2016-09-14 20:43 - 2012-12-10 20:45 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2016-09-14 20:43 - 2012-12-10 20:45 - 00000000 ____D C:\Windows\system32\Macromed
2016-09-14 20:43 - 2011-11-22 06:37 - 00142528 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2016-09-14 20:43 - 2011-11-22 06:37 - 00000000 ____D C:\Windows\SysWOW64\Macromed
2016-09-14 18:47 - 2013-03-04 15:23 - 00969184 _____ (AVAST Software) C:\Windows\system32\Drivers\aswsnx.sys
2016-09-12 01:26 - 2009-07-13 22:13 - 00006036 _____ C:\Windows\system32\PerfStringBackup.INI
2016-09-02 01:10 - 2015-06-12 10:37 - 00000000 ____D C:\Users\Victoria\Documents\Tickets!
2016-09-02 00:19 - 2016-07-12 21:13 - 00003904 _____ C:\Windows\System32\Tasks\SafeZone scheduled Autoupdate 1468383217
2016-09-02 00:18 - 2009-07-13 20:20 - 00000000 ____D C:\Windows\inf
2016-09-01 15:41 - 2014-10-20 11:02 - 00000000 ____D C:\Users\Victoria\Documents\Work
2016-09-01 15:39 - 2013-06-26 22:13 - 00000000 ____D C:\Users\Victoria\Documents\UBC
2016-09-01 15:35 - 2012-01-16 23:13 - 00000000 ____D C:\Users\Victoria\.frostwire5
2016-09-01 15:34 - 2013-04-16 20:03 - 00000000 ____D C:\Users\Victoria\Desktop\Acting
2016-09-01 15:33 - 2014-03-26 13:54 - 00000000 ____D C:\Users\Victoria\Desktop\Scenes
2016-09-01 15:32 - 2015-07-29 13:10 - 00000000 ____D C:\Users\Victoria\Desktop\Modeling Portfolio
2016-09-01 02:21 - 2013-02-24 15:32 - 04364288 ___SH C:\Users\Victoria\Downloads\Thumbs.db
2016-08-31 16:54 - 2014-07-29 23:15 - 00163416 _____ (AVAST Software) C:\Windows\system32\Drivers\aswStm.sys
2016-08-31 16:54 - 2014-07-29 23:15 - 00037656 _____ (AVAST Software) C:\Windows\system32\Drivers\aswHwid.sys
2016-08-31 16:54 - 2013-03-04 15:23 - 00513496 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSP.sys
2016-08-31 16:54 - 2013-03-04 15:23 - 00292704 _____ (AVAST Software) C:\Windows\system32\Drivers\aswVmm.sys
2016-08-31 16:54 - 2013-03-04 15:23 - 00108816 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys
2016-08-31 16:54 - 2013-03-04 15:23 - 00103064 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr2.sys
2016-08-31 16:54 - 2013-03-04 15:23 - 00074544 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRvrt.sys
2016-08-31 16:53 - 2016-07-11 21:49 - 00037144 _____ (AVAST Software) C:\Windows\system32\Drivers\aswKbd.sys
2016-08-29 16:51 - 2013-01-23 16:20 - 00000000 ___RD C:\Program Files (x86)\Skype
2016-08-29 16:50 - 2011-11-22 07:07 - 00000000 ___HD C:\ProgramData\Skype
2016-08-26 22:02 - 2013-04-07 16:09 - 00000000 ____D C:\Users\Victoria\Downloads\EVERYTHING ELSE; Things I Don't Even Know What They Are
2016-08-26 22:02 - 2013-04-07 15:57 - 00000000 ____D C:\Users\Victoria\Downloads\Scripts
2016-08-26 21:04 - 2012-04-01 16:03 - 00000000 ____D C:\Users\Victoria\Documents\From Main Computor
==================== Files in the root of some directories =======
2011-12-06 03:12 - 2011-12-06 03:13 - 0000048 _____ () C:\Users\Victoria\AppData\Local\84756-11986-27475-00TC1-94865
2011-12-07 01:21 - 2015-11-10 17:53 - 0092672 _____ () C:\Users\Victoria\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2012-10-06 18:53 - 2013-02-27 20:59 - 0000112 ____H () C:\ProgramData\3yaBHEH.dat
2015-12-12 22:51 - 2015-12-12 22:51 - 0000057 _____ () C:\ProgramData\Ament.ini
2012-10-06 18:53 - 2012-10-06 18:53 - 0000001 ____H () C:\ProgramData\d0071mYt.exe.b
2012-10-06 18:53 - 2012-10-06 18:53 - 0000001 ____H () C:\ProgramData\d0071mYt.exe_.b
Files to move or delete:
====================
C:\ProgramData\3yaBHEH.dat
Some files in TEMP:
====================
C:\Users\Victoria\AppData\Local\Temp\54E2.exe
C:\Users\Victoria\AppData\Local\Temp\apjl1hrx.dll
C:\Users\Victoria\AppData\Local\Temp\BingSvc.exe
C:\Users\Victoria\AppData\Local\Temp\BSvcProcessor.exe
C:\Users\Victoria\AppData\Local\Temp\BSvcUpdater.exe
C:\Users\Victoria\AppData\Local\Temp\i5hys9_e.dll
C:\Users\Victoria\AppData\Local\Temp\jre-8u51-windows-au.exe
C:\Users\Victoria\AppData\Local\Temp\khkaqxcg.dll
C:\Users\Victoria\AppData\Local\Temp\libeay32.dll
C:\Users\Victoria\AppData\Local\Temp\msvcr120.dll
C:\Users\Victoria\AppData\Local\Temp\Quarantine.exe
C:\Users\Victoria\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Victoria\AppData\Local\Temp\sqlite3.dll
C:\Users\Victoria\AppData\Local\Temp\t8vvo5hv.dll
C:\Users\Victoria\AppData\Local\Temp\ukvjgfpn.dll
C:\Users\Victoria\AppData\Local\Temp\z09kv1v7.dll
C:\Users\Victoria\AppData\Local\Temp\_zgsxj8g.dll
==================== Bamital & volsnap =================
(There is no automatic fix for files that do not pass verification.)
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2016-08-29 19:32
==================== End of FRST.txt ============================